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Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth
Companies using the phone to conduct business (sales or support) on a daily basis.
Its reliability and ease of use make it an excellent tool for any organization looking to improve communication systems.
At times, I feel bad for the impatient responses that I have left CallHippo because I have had to wait for a full week to get back to them.
Easy to use, user friendly and most importantly customer support is awesome , had a disussion with Naren & Nidhi and they assured me on the information which i needed the most.
Unable to receive SMS from Banks and some other organizations those restricted the virtual number.
I appreciate the help that their manager gives and while I was paying for CallHippo, I felt that their manager was trying the best they could to deliver the message across the team.
I suggest do not client using call hippo, They gets irritated with poor call qualtity.
I'm not using a lot of the great features CallHippo has to offer but it's really easy to use, it's a reliable service and definitely with the best customer support.
Fraud never try this platform. Your card will be charged for $700.
I enjoy the user-friendly interface & reliable call quality and also how easy it is to set up and customize call flows and integrations with other tools, such as Zendesk.
Their billing department charged my account for licenses I didn't use and now I'm asking for a refund. The sad part is that I didn't notice they've been doing that for many months now on my account.
Not only is the tool user friendly, but the customer service team is great. They go above and beyond to assist you and will follow up with you until the problem is resolved and I appreciate that.
I miss having the region from where people are calling showing up that we had on our previous call provider. Connection is sometimes unstable.
The phone quality is superb. I love that I can call customers on my cell phone and it looks like it is coming from the office phone; this makes it super easy to make calls from anywhere.
The call log periodically misbehaves. The sync of call recordings for missed calls doesn't always work forcing us to still check missed calls in the native Aircall app still.
The interface is pretty simple, it's very easy to use and organize calls. Great customer support and great demo and onboarding process.
Call quality is really bad, all of my colleagues complain about calls dropping or customers not being able to hear them.
Ahsin Y.: I am Ahsin. I am working as a CEO at Web Smarts. We are using CallHippo for our clients reaching out. So I would rate CallHippo five out of five. Our company size is four person. We are using CallHippo to reach our new clients, providing support to our existing clients, solving their problems. It is a good option to reach clients using CallHippo. CallHippo support is very good. Their interface of website and the application are very good, really great. So I am loving their packages. They're affordable for every startup or new businesses. Sometimes we try to call our clients. But it cuts out. I don't know the reason. But this is a drawback about CallHippo. But overall it's great.
James E.: My name is James. I am the Chief of Staff at Slurp. We have one to 50 employees, and my rating for Aircall is four out of five. Before Aircall, we were using Zendesk to call. The reason that we switched to Aircall was Zendesk was far too expensive for our business. Aircall was easy to implement and had extremely good live tracking of the team. Also, very, very easy to use inbuilt metrics to conduct analysis. Getting started with Aircall was extremely easy. The onboarding team helped us through every step to port our number from Zendesk to Aircall. And once we had the system up and running, it was extremely easy to set up user accounts onboard and train the team with the support of the Aircall onboarding team. I would strongly recommend the use of aircall, especially if you're using multinational phone systems. It supports calls across the globe with no functionality or additional requirements.
CallHippo
Aircall
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