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CallHippo vs Apizee: Which is a better fit?

Updated on January 23rd, 2025
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Summary
Key features rated by users
Features selected based on 3,960 reviews from Call Center users.
% Fit
Missing features
Feature ratings
Call Center Management
4.5
Chat/Messaging
NA
Call Logging
4.6
Call Tracking
NA
Call Recording
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Call Center Management
4.7
Chat/Messaging
5.0
Call Logging
NA
Call Tracking
NA
Call Recording
--
User satisfaction
4.4
User reviews616
Ease of use
4.4
Functionality
4.3
Value for money
4.2
Customer support
4.6
4.8
User reviews13
Ease of use
4.8
Functionality
4.6
Value for money
4.2
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth

Customer service, field service, support and sales teams across all industries benefit from live visual engagement with their customer.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Ahsin Y
CEO
5.0

Ahsin Y.: I am Ahsin. I am working as a CEO at Web Smarts. We are using CallHippo for our clients reaching out. So I would rate CallHippo five out of five. Our company size is four person. We are using CallHippo to reach our new clients, providing support to our existing clients, solving their problems. It is a good option to reach clients using CallHippo. CallHippo support is very good. Their interface of website and the application are very good, really great. So I am loving their packages. They're affordable for every startup or new businesses. Sometimes we try to call our clients. But it cuts out. I don't know the reason. But this is a drawback about CallHippo. But overall it's great.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
159578 video thumbnail}
1 Video
No videos provided by vendor
159578
3 screenshots
196053
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

CallHippo

Top Features
27/41
  • Alerts/Escalation
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Whispering
  • Chat/Messaging
  • Dashboard
  • Interaction Tracking
  • Monitoring
  • Performance Management
  • Progressive Dialer
  • Surveys & Feedback
  • Voice Recognition
  • Activity Tracking
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • Callback Scheduling
  • Call Center Management
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Inbound Call Center
  • IVR
  • Manual Dialer
  • Multi-Channel Communication
  • Outbound Call Center
  • Predictive Dialer
  • Queue Management
  • Reporting/Analytics
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Center Software Features -

Apizee

16/41
Show Call Center Software Features +
CallHippo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Apizee
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CallHippo
  • By CallHippo
  • Located in United States
  • Founded in 2016
Apizee
  • By Apizee
  • Located in France
  • Founded in 2013
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