# Compare CallHippo vs VoIP.ms 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CallHippo and VoIP.ms based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/159578-203084/CallHippo-vs-VoIP-ms --- # CallHippo vs VoIP.ms Features and Cost Comparison Last updated March 20th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CallHippoVoIP.ms2/4 selected [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) [## CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) Starting Price $1.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [680 reviews](#user-reviews) Positive 598 Neutral 34 Negative 48 [## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting Price $1.10/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment Based on [698 reviews](#user-reviews) Positive 678 Neutral 14 Negative 6 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,832 reviews from telephony software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings VoIP Connection 4.6 VoIP 4.6 Call Routing 4.7 Call Center Management 4.5 Call Recording 4.6 84%Fit Not enough reviews Feature ratings VoIP Connection 4.8 VoIP 4.0 Call Routing 4.7 Call Center Management 4.6 Call Recording 4.8 User satisfaction User satisfaction 4.4 User reviews[680](https://www.capterra.com/p/159578/CallHippo/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.6 User satisfaction 4.8 User reviews[698](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Ease of use 4.4 Functionality 4.7 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $1Per User, Per Month - Free version - Free trial Price starts from $1.10Other, Per Month - Free version - Free trial Best for Best for Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth Best for Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service. ## User reviews Pros & cons SC Sasmitha C. Web Developer > "They helped us resolve our incoming call configuration issue quickly and clearly explained the differences between SMS and..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7135779) LG Laxman G. Sales Lead > "Noticed a bug: the pricing doesn’t update dynamically when adding seats without a page refresh." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082) SW Sean W. Director > "sensitive content hidden\] from customer care was very diligent and effective at fixing it which is refreshing in an age where..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7091726) Aditi J. Cluster Lead - Outbound > "Sometimes the software doesn't allow us to make calls to a particular country but without an explanation. And the call..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6386382) KL Kanchan L. Business Development Manager > "The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078227) Ron R. Legal Counsel > "The representative made promises that were not delivered and later tried to upsell and squeeze more money for basic..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119) VR Verified Reviewer HR Manager > "Have all the features like call recording, security, best AI support, UI/UX." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7132081) LL Les L. Engineer > "While CallHippo provides great functionality, there were a few challenges with OTP delivery during account management, which..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964) FP Francisco P. Director > "Call Hippo allows us to have a free toll number that receives phone calls and goes straight to voicemail." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819) Hitesh A. Director of Sales > "The mobile app is a little buggy." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7072116) LI LESTER I. SDR > "I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6772257) VR Verified Reviewer Operations Administrator > "The price increase was a bit of a shock and it made me almost cancel my account and switch to another service provider." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6871349) AS Aditya S. Business Development Executive > "Users also appreciate its call recording, routing, voicemail features, and integrations with other tools." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347) Marat K. software engineer > "The pricing structure is not enough clear." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) HL Helen L. Customer Support > "helpful and very supportive team 👍🏻 \[sensitive content hidden\] has arranged a screen call session and provided guidance to..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136823) VS Viplab S. Business Development > "Our refund request was not in our favour entirely." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) VK Vijetha K. Operations Analyst > "To dial a number and to make a call It is very easier compare to other Application." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7073365) SA SHAIKH A. OPERATIONS ANALYST > "ONE MAJOR DRAWBACK WHICH WE FOUND IS WE CANT DIAL TOLL FREE NUMBER, PLEASE LOOK INTO IT." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6646868) PP Parth P. Associate > "The call quality is reliable, the interface is user-friendly, and the setup process is smooth." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7150972) SW Sahil W. Owner > "When something happens or they block you it's hard to reach their customer service." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6604588) LG Laxman G. Sales Lead > "This would ensure much faster resolutions for users." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082) YB Yogita B. Presales > "sometimes it hangs, stops working, and it disrupts workflow" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697324) AN Asela N. Head of Delivery > "It serves the purpose of obtaining virtual US numbers and this helps us to test our software products more accurately." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314) KB Karl B. Virtual Assistant > "It was frustrating at first as I am new to this, and since I was using a simpler services before. But with the help of the..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829) VS Van S. Founder > "The options available within the tool - virtually EVERYTHING is customizable, which makes a difference when you are REALLY..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) BD Babita D. HR Executive > "More often texting gets impacted due to slow connectivity" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6385689) Bradley Grant B. CEO > "Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560) VS Van S. Founder > "Perhaps there is a downside to having too many options - the administrative learning curve can be steep for some." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) VS Viplab S. Business Development > "Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) BS Bill S. Lead Marketer > "We only need it sometimes, and that forces me to delete the phone numbers were paying for and cancel the account every time..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6167621) VL Vikram L. Cloud consultant > "The customer service team always do their best job in meeting up the expectations of the client's queries and issues arising..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7028767) FT Fabrice T. DevOps Engineer > "I have to refresh my login on the website/app a bit too often" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6756509) RV Ravi V. Management consultant > "CallHippo excels in providing a comprehensive set of features designed to streamline business communication." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6576270) HB Helene B. Owner > "That there was no follow up on the documentation I submitted, and no follow up up informing me that I needed to submit..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6221611) VS Van S. Founder > "I've had the pleasure of working with a few support team members \[sensitive content hidden\] and others) - and the response..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) SA Shamim A. Owner > "Not able to pay using UPI /CC." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6708630) AC Aryan C. Operations Manager > "It is a great option for international calls, and the experience has been great, and also the admin overview is great to" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297) AP Alberto P. Reservations Manager > "I cant get in contact with them." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7026734) AS Aditya S. Business Development Executive > "CallHippo shines with its affordability and user-friendly interface, making it a popular choice for businesses, especially..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347) AD Ayomide D. Business Development Associate > "I do not like that I can’t send text messages easily." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6683012) EGk Erkut Göksel Ç. Director of Technology > "I especially appreciated the clear communication and timely follow-ups." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7071043) SM Sehar M. CSM > "It hangs up a lot of times, screen freeze" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6685622) GDS Gagan Deep S. Growth Partner > "Wonderful Experience while using their portal and for support while setting up and moreover at any point of time, they are..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6856155) ZQ Ziya Q. None > "the billing part which i don't understand how it works." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697662) MS Misbah S. Conference Producer > "Quick assistance and help from the support team, great call quality, and definitely worth the money!" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7050642) Ron R. Legal Counsel > "Very disappointing experience with CallHippo." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119) VB Vanessa B. Business Advisor > "With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6743077) SS Saurabh S. Founders Office > "I couldn't find any issues per se." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7036349) KB Karl B. Virtual Assistant > "What I like is the fast communication and quick replies to my needs and questions which other services didn't provide." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829) JJ Joseph J. Director > "mostly keeps disturbing on mobile keeps logging me out and i cant receive real time calls as well and if some calling i cant..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4429591) VS Viplab S. Business Development > "Overall experience of interacting with the CallHippo support team regarding a refund request was great." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) RA Remmie A. Technical Lead > "Lack of call audio altering options for adjusting." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4817281) AD Ankush D. Systeam Adminstrator > "User-Friendly Interface: The platform is intuitive, making it easy for users to navigate and manage calls without a steep..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6499651) TW Tom W. CEO > "Our requirements are simple and CallHippo is definitely not a service provider to support the most basics of requirements." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4854924) Bradley Grant B. CEO > "The product is great so when there is good service as well then it is a bonus." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560) DN Daniel N. owner > "it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !!" [See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___5099182) SkM Shahistha khanum M. pre-sales associate > "It’s reliable for most day-to-day needs and provides solid support for expanding into global markets." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6671121) AN Asela N. Head of Delivery > "Overall, it's an average service." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314) Marat K. software engineer > "I really like the prices and opportunities, hope guys will develop it further." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) AA Adnan A. Sales Executive > "Payment gateway issues with card declining again and again.." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4892677) LL Les L. Engineer > "I appreciate how efficiently it allows us to stay connected and coordinate across different regions." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964) AT Akshay T. Business Development Manager > "Also, they didn't reply to the emails which wasted our many days." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6138555) RT Rian T. Technology Solution Architect > "The setup was straightforward, and the features provided are very effective for my business communication needs." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6686372) BB Bilal B. CEO > "Customer service is too slow, Like they reply so late" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6005912) Divy P. CEO and Founder > "Overall experience is very good, Seamless integration with my Hubspot CRM, Chrome extension feature is also good." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6687056) EM Erica M. CEO > "It always has an issue, can't call out, drops calls, dialer does not work to push extensions when the call goes through......" [See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___4292148) RP Rohit P. Lead Generation Manager > "The Platform is Ease of Use, Feature such as call recording, call analytics are very useful and informative." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6615116) BP Bharat P. Founder > "suddenly deleted my number without any information" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6048816) Marat K. software engineer > "I like the support of the product." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) SO Sam O. Director > "After making numerous calls and test calls on the same day of sign up, it was clear that the quality was terrible and we..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4410874) AC Aryan C. Operations Manager > "It has a great User interface, and the voice quality of the call is great" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297) NN Nancy N. Owner > "I think the differences in the 2 call systems choices to purchase, Pro or Ultmate, could be explained a little better,..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4133696) MR Mridul R. Design Engineer > "It was a great experience including signup process, support service, port number from skype." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788252) AP Ashish P. Co founder > "The credit is draining very fast, I thought the siting is very affordable which would make it a really good software, but the..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4459014) EG Elliott G. Owner > "User friendly, value for money, we like that recording are easy to access and that we can use it on our phones." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7018792) PM Pierce M. Content > "Interface can be a little confusing at first" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4865356) FP Francisco P. Director > "We've been using Call Hippo for several years and it suits our business needs perfectly." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819) KK Khushboo K. CEO > "Some of the features are difficult to implement." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6193337) MM Marco M. freelancer > "I like the automations and template to sending automatic messages" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6665871) DI Div I. SDR Manager > "The chat agents take too long to reply." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4827853) [View Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/) JS Jonathan S. Principal > "voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328) Caleb B. Founder > "Scaled up an outbound operation, one subaccount got flagged — fine, I get it, fraud systems exist for a reason." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016) JS Jonathan S. Principal > "What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328) RZ Roberto Z. SEO > "here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) RZ Roberto Z. SEO > "I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) JR Jeff R. Owner > "Unresolved issues with SMS capabilities on main DID numbers" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6543845) Caleb B. Founder > "Honestly one of the more developer-friendly carriers out there — that's the only reason I kept coming back." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016) DD Dennis D. Owner > "Their documentation is often a bit lacking or out of date." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780) Dave W. CEO > "VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't be..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990491) BH Billy H. Student > "I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a UK..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989563) MY Michael Y. Mechanical Designer > "VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880) KG Karl G. Director of Information Systems > "This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989169) HF Hunter F. Proprietor > "VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to learn the..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387) MB Michael B. Founder > "did's and accounts don't appear to be standard menu options, therefore, I struggle with being able to choose anything under these menu options in..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989158) Anthony W. Owner > "It is a relatively inexpensive backup system for outgoing calls as well as providing a custom number for specific phone users and clients" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989345) DZ David Z. CEO > "Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they can't..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228) Cameron D. Digital Marketing Manager > "The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my business." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989060) RP Ryan P. Owner > "Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989279) RT Ryan T. Head Of Integrated Search & Data Performance > "VoIP.ms has some of the most human, helpful and solutions focused support staff in the VoIP space. While at first it can look daunting to setup -..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991517) EP Elizabeth P. VP > "VOIP.ms is certainly not the most technical of providers - there's no coding or anything to do and most things are set with radio buttons." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991958) MD Michael D. President > "VoIP.ms lets you set up a sophisticated phone system at a low cost with way more flexibility that you can get with other offerings." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990318) RE Ryk E. CEO > "We have had some difficulties in matching inbound services on end points with the right servers." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989971) DV Dave V. IT Manager > "As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do anything with..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989652) MH Marin H. Owner > "The website can be a bit confusing to navigate if you're only using a few features VoIP.ms offers." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989174) RM Rob M. VP, Systems > "Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990123) BF Brendan F. Director of Business Development > "The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990000) CR Corey R. Energy Manager > "I switched from expensive big telephone company service and I get so many more features and capabilities for literally pennies on the dollar with..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989166) DC David C. System Engineer > "The only issue we had was due to a DOS attack on their DNS that left our lines unavailable." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989302) David P. Director > "The advantages are the interconnect information, and loop back IVR test functions, feature codes." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990132) PL Peter L. Chief cook & bottle washer > "The SMS/MMS service can not receive messages from certain providers/numbers. " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991390) RZ Roberto Z. SEO > "What I liked most about VoIP.ms is its reliability and flexibility." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) DC David C. President > "I am annoyed at their billing in US dollars as I get hit with excessive bank charges having no US$ account myself." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989095) VR Verified Reviewer Broker > "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361) MY Michael Y. Mechanical Designer > "The website can be a little tricky to navigate due to the number of options and features." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880) PM Paul M. Senior System Administrator > "The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not occur..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989444) JL Jonathan L. Administrator > "With tha ata configuration, it can’t be use be everyone, user’s need a minimal understanding on sip phone" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4997776) HF Hunter F. Proprietor > "I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387) NR Nigel R. CEO > "Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914) CL Constantine L. President > "It is reliable, inexpensive and the voice mail allows me to filter unlimited unwanted calls." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989094) JD Jonathan D. IT > "The billing method in USD are difficult to convert in CAD billing Taxes" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989115) AH Andrew H. Technology Consultant > "They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability issues were..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989083) DZ David Z. CEO > "The most difficult part of the service is the initial setup - i.e. creating your account." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228) VR Verified Reviewer Founder > "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give advice." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021) VR Verified Reviewer home user > "Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990250) ML Mitch L. Executive Pastor > "In fact most changes we need to make will take only a few minutes, which makes the management of our phone system very simple and painless." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4835011) EV Eric V. CEO > "There was a DDOS attack few months ago where we had zero service for 3-4 Days." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989719) AH Alexander H. General Director > "MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989795) RB Richard B. Owner > "I needed a phone and didn't want to pay for a hardline just for phone service." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989454) ES Enrique S. Owner > "Call routing flexibility, allows me to properly handle incoming calls." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989160) EB Erik B. owner > "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588) JC Jozo C. Architect > "Migrating our regular phones to VoIP.ms was an easy process and it took a lot less time than expected. Since then we've started to use additional..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472) VR Verified Reviewer CEO > "The user interface does not look good, modern and is not well designed." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729) VR Verified Reviewer Founder > "They have loads of features and functionalities, and also provide an API to interact with their services." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021) ML Marjorie L. Coordinator > "The messaging system could be improved , we don’t use that feature very often" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989478) JD James D. Regional Director > "The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989114) VC Vincent C. Senior Technical Level Designer > "You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764639) PW Patrick W. Owner/Managing Member > "We use a mix of hard IP phones (used Ciscos) and Zoiper on our Android devices. And the cost is fantastic! " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4830455) SC Satish C. VP > "The configuration documentation is difficult to follow for non-technical folks." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990030) LW Lucas W. Owner > "I like how flexible I can manage my bills for different numbers and hosting sites." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989650) GB Guy B. consultant > "the service was interrupted for a few days following a denial of Service Attack" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989296) CK Chris K. Admin > "MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989674) SW Shawn W. N/A > "Not applicable switching was easy, on the other hand this 40 character minimum for this survey was not great" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989263) EC Emma C. C-Level > "voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms over the..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989235) JL John L. Owner > "I cancelled the account and will stick with my current VOIP provider Ubiquiti" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#SoftwareAdvice___6223922) BW Bruce W. Top Dog > "I connect multi-line VoIP phones over WiFi for the ultimate flexibility." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989322) MD Michel D. Network specialist > "Intermittent Call interruptions or calls degraded" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990078) DD Dennis D. Owner > "I like how easy it is to procure a new DID / Local Number." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780) VR Verified Reviewer Telephone Administrator > "It shouldn't have to be so hard to reconfigure your lines." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989161) Randal B. Principal Consultant > "In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant answering..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102) DC Devin C. President > "It is too high for the international rate to China." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990352) MP Mathieu P. N/A > "Customer service is very responsive, the quality of the call routing, and the reliability of the system has always been great." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989497) TB Teala B. Office Manager > "Using a VoIP app can be confusing for our techs" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989354) VR Verified Reviewer Owner > "The company has been just what I need -- a solid performer, very little downtime, quick customer support, and a product line that meets my needs." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989075) MB Michelle B. Registered Nurse > "Integration issue during initial set up was quite tricky" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523) JMA Jean Mathieu A. Analyst Dev > "It’s easy to setup and allows me to do complex configurations, we can customize ourself all the different features without having to call the..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989808) SS Stan S. Director > "Monthly cost of having DID is a little too high." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989131) AC Addison C. Systems Engineer > "The crystal-clear call quality and seamless connectivity have truly transformed my communication." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989308) EZ Eric Z. Director > "Recent outages made it slightly unreliable." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989140) HH Heaven H. Owner > "Call forwarding, because I have More than one phone and it's easier to have all my calls go to my main phone" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991629) NR Nigel R. CEO > "Failure to inform us of a forty-fold increase in price." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914) [View Reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/) ## User interface [CallHippo](https://www.capterra.com/p/159578/CallHippo/) 4.40 (680) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CallHippo Top features 23/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/159578/CallHippo/#features) VoIP.ms 22/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/203084/VoIP-ms/#features) ### Recognition CallHippo is recognized as a top-rated tool in 2 Capterra Shortlist reports VoIP.ms is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value VoIPSoftware (2022)  ### Deployment & support CallHippo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos VoIP.ms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CallHippo - By CallHippo - Located in United States - Founded in 2016 VoIP.ms - By VoIP.ms - Located in Canada - Founded in 2007 ## 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