# Compare CallHippo vs Acefone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CallHippo and Acefone based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159578-264770/CallHippo-vs-Acefone

---

# CallHippo vs Acefone Features and Cost Comparison

Last updated April 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CallHippoAcefone2/4 selected

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

[## CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [680 reviews](#user-reviews)

Positive

598

Neutral

34

Negative

48

[## Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [135 reviews](#user-reviews)

Positive

124

Neutral

2

Negative

9

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,832 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

VoIP Connection

4.6

VoIP

4.6

Call Routing

4.7

Call Center Management

4.5

Call Recording

4.6

70%Fit

Not enough reviews

Feature ratings

VoIP Connection

4.5

VoIP

\--

Call Routing

4.4

Call Center Management

4.2

Call Recording

4.4

User satisfaction

User satisfaction

4.4

User reviews[680](https://www.capterra.com/p/159578/CallHippo/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.6

User satisfaction

4.6

User reviews[135](https://www.capterra.com/p/264770/Acefone/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$1Per User, Per Month

-   Free version
-   Free trial

Price starts from

$19.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth

Best for

We serve Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements.

## User reviews

Pros & cons

SC

Sasmitha C.

Web Developer

> "They helped us resolve our incoming call configuration issue quickly and clearly explained the differences between SMS and..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7135779)

LG

Laxman G.

Sales Lead

> "Noticed a bug: the pricing doesn’t update dynamically when adding seats without a page refresh."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082)

SW

Sean W.

Director

> "sensitive content hidden\] from customer care was very diligent and effective at fixing it which is refreshing in an age where..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7091726)

Aditi J.

Cluster Lead - Outbound

> "Sometimes the software doesn't allow us to make calls to a particular country but without an explanation. And the call..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6386382)

KL

Kanchan L.

Business Development Manager

> "The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078227)

Ron R.

Legal Counsel

> "The representative made promises that were not delivered and later tried to upsell and squeeze more money for basic..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119)

VR

Verified Reviewer

HR Manager

> "Have all the features like call recording, security, best AI support, UI/UX."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7132081)

LL

Les L.

Engineer

> "While CallHippo provides great functionality, there were a few challenges with OTP delivery during account management, which..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964)

FP

Francisco P.

Director

> "Call Hippo allows us to have a free toll number that receives phone calls and goes straight to voicemail."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819)

Hitesh A.

Director of Sales

> "The mobile app is a little buggy."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7072116)

LI

LESTER I.

SDR

> "I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6772257)

VR

Verified Reviewer

Operations Administrator

> "The price increase was a bit of a shock and it made me almost cancel my account and switch to another service provider."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6871349)

AS

Aditya S.

Business Development Executive

> "Users also appreciate its call recording, routing, voicemail features, and integrations with other tools."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347)

Marat K.

software engineer

> "The pricing structure is not enough clear."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758)

HL

Helen L.

Customer Support

> "helpful and very supportive team 👍🏻 \[sensitive content hidden\] has arranged a screen call session and provided guidance to..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136823)

VS

Viplab S.

Business Development

> "Our refund request was not in our favour entirely."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573)

VK

Vijetha K.

Operations Analyst

> "To dial a number and to make a call It is very easier compare to other Application."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7073365)

SA

SHAIKH A.

OPERATIONS ANALYST

> "ONE MAJOR DRAWBACK WHICH WE FOUND IS WE CANT DIAL TOLL FREE NUMBER, PLEASE LOOK INTO IT."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6646868)

PP

Parth P.

Associate

> "The call quality is reliable, the interface is user-friendly, and the setup process is smooth."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7150972)

SW

Sahil W.

Owner

> "When something happens or they block you it's hard to reach their customer service."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6604588)

LG

Laxman G.

Sales Lead

> "This would ensure much faster resolutions for users."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082)

YB

Yogita B.

Presales

> "sometimes it hangs, stops working, and it disrupts workflow"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697324)

AN

Asela N.

Head of Delivery

> "It serves the purpose of obtaining virtual US numbers and this helps us to test our software products more accurately."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314)

KB

Karl B.

Virtual Assistant

> "It was frustrating at first as I am new to this, and since I was using a simpler services before. But with the help of the..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829)

VS

Van S.

Founder

> "The options available within the tool - virtually EVERYTHING is customizable, which makes a difference when you are REALLY..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711)

BD

Babita D.

HR Executive

> "More often texting gets impacted due to slow connectivity"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6385689)

Bradley Grant B.

CEO

> "Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560)

VS

Van S.

Founder

> "Perhaps there is a downside to having too many options - the administrative learning curve can be steep for some."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711)

VS

Viplab S.

Business Development

> "Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573)

BS

Bill S.

Lead Marketer

> "We only need it sometimes, and that forces me to delete the phone numbers were paying for and cancel the account every time..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6167621)

VL

Vikram L.

Cloud consultant

> "The customer service team always do their best job in meeting up the expectations of the client's queries and issues arising..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7028767)

FT

Fabrice T.

DevOps Engineer

> "I have to refresh my login on the website/app a bit too often"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6756509)

RV

Ravi V.

Management consultant

> "CallHippo excels in providing a comprehensive set of features designed to streamline business communication."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6576270)

HB

Helene B.

Owner

> "That there was no follow up on the documentation I submitted, and no follow up up informing me that I needed to submit..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6221611)

VS

Van S.

Founder

> "I've had the pleasure of working with a few support team members \[sensitive content hidden\] and others) - and the response..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711)

SA

Shamim A.

Owner

> "Not able to pay using UPI /CC."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6708630)

AC

Aryan C.

Operations Manager

> "It is a great option for international calls, and the experience has been great, and also the admin overview is great to"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297)

AP

Alberto P.

Reservations Manager

> "I cant get in contact with them."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7026734)

AS

Aditya S.

Business Development Executive

> "CallHippo shines with its affordability and user-friendly interface, making it a popular choice for businesses, especially..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347)

AD

Ayomide D.

Business Development Associate

> "I do not like that I can’t send text messages easily."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6683012)

EGk

Erkut Göksel Ç.

Director of Technology

> "I especially appreciated the clear communication and timely follow-ups."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7071043)

SM

Sehar M.

CSM

> "It hangs up a lot of times, screen freeze"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6685622)

GDS

Gagan Deep S.

Growth Partner

> "Wonderful Experience while using their portal and for support while setting up and moreover at any point of time, they are..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6856155)

ZQ

Ziya Q.

None

> "the billing part which i don't understand how it works."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697662)

MS

Misbah S.

Conference Producer

> "Quick assistance and help from the support team, great call quality, and definitely worth the money!"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7050642)

Ron R.

Legal Counsel

> "Very disappointing experience with CallHippo."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119)

VB

Vanessa B.

Business Advisor

> "With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6743077)

SS

Saurabh S.

Founders Office

> "I couldn't find any issues per se."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7036349)

KB

Karl B.

Virtual Assistant

> "What I like is the fast communication and quick replies to my needs and questions which other services didn't provide."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829)

JJ

Joseph J.

Director

> "mostly keeps disturbing on mobile keeps logging me out and i cant receive real time calls as well and if some calling i cant..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4429591)

VS

Viplab S.

Business Development

> "Overall experience of interacting with the CallHippo support team regarding a refund request was great."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573)

RA

Remmie A.

Technical Lead

> "Lack of call audio altering options for adjusting."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4817281)

AD

Ankush D.

Systeam Adminstrator

> "User-Friendly Interface: The platform is intuitive, making it easy for users to navigate and manage calls without a steep..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6499651)

TW

Tom W.

CEO

> "Our requirements are simple and CallHippo is definitely not a service provider to support the most basics of requirements."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4854924)

Bradley Grant B.

CEO

> "The product is great so when there is good service as well then it is a bonus."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560)

DN

Daniel N.

owner

> "it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !!"

[See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___5099182)

SkM

Shahistha khanum M.

pre-sales associate

> "It’s reliable for most day-to-day needs and provides solid support for expanding into global markets."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6671121)

AN

Asela N.

Head of Delivery

> "Overall, it's an average service."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314)

Marat K.

software engineer

> "I really like the prices and opportunities, hope guys will develop it further."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758)

AA

Adnan A.

Sales Executive

> "Payment gateway issues with card declining again and again.."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4892677)

LL

Les L.

Engineer

> "I appreciate how efficiently it allows us to stay connected and coordinate across different regions."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964)

AT

Akshay T.

Business Development Manager

> "Also, they didn't reply to the emails which wasted our many days."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6138555)

RT

Rian T.

Technology Solution Architect

> "The setup was straightforward, and the features provided are very effective for my business communication needs."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6686372)

BB

Bilal B.

CEO

> "Customer service is too slow, Like they reply so late"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6005912)

Divy P.

CEO and Founder

> "Overall experience is very good, Seamless integration with my Hubspot CRM, Chrome extension feature is also good."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6687056)

EM

Erica M.

CEO

> "It always has an issue, can't call out, drops calls, dialer does not work to push extensions when the call goes through......"

[See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___4292148)

RP

Rohit P.

Lead Generation Manager

> "The Platform is Ease of Use, Feature such as call recording, call analytics are very useful and informative."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6615116)

BP

Bharat P.

Founder

> "suddenly deleted my number without any information"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6048816)

Marat K.

software engineer

> "I like the support of the product."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758)

SO

Sam O.

Director

> "After making numerous calls and test calls on the same day of sign up, it was clear that the quality was terrible and we..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4410874)

AC

Aryan C.

Operations Manager

> "It has a great User interface, and the voice quality of the call is great"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297)

NN

Nancy N.

Owner

> "I think the differences in the 2 call systems choices to purchase, Pro or Ultmate, could be explained a little better,..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4133696)

MR

Mridul R.

Design Engineer

> "It was a great experience including signup process, support service, port number from skype."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788252)

AP

Ashish P.

Co founder

> "The credit is draining very fast, I thought the siting is very affordable which would make it a really good software, but the..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4459014)

EG

Elliott G.

Owner

> "User friendly, value for money, we like that recording are easy to access and that we can use it on our phones."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7018792)

PM

Pierce M.

Content

> "Interface can be a little confusing at first"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4865356)

FP

Francisco P.

Director

> "We've been using Call Hippo for several years and it suits our business needs perfectly."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819)

KK

Khushboo K.

CEO

> "Some of the features are difficult to implement."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6193337)

MM

Marco M.

freelancer

> "I like the automations and template to sending automatic messages"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6665871)

DI

Div I.

SDR Manager

> "The chat agents take too long to reply."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4827853)

[View Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/)

MNN

Mohammed Nakash N.

Director

> "Just spoken to one of the customer representative \[sensitive content hidden\] who was very..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6323237)

Bill O.

President

> "To make matters worse, the system is outdated, clunky, and lacks basic features like voicemail..."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950)

HD

Hanna D.

estimator

> "they set up one-on-one calls to help you understand the platform, and will answer every question..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762)

Sachin K.

manager

> "Feels like not genuine company"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___7100254)

SA

Shamsul A.

Director

> "I just started Acefone but the customer support by \[sensitive content hidden\] and his technical..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6271266)

Bill O.

President

> "Do yourself a favor and avoid this company at all costs."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950)

Cody R.

Regional Vice President

> "The calls, when connected, connected perfectly with high quality sound"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740)

IC

Ian C.

Company Director

> "That the call quality wasn't so good but found out this was because we were using the wrong..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673)

NS

Nancy S.

Marketing Director

> "I really enjoy my experience with Acefone as it was seamless from start to finish in record time..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909)

DB

DONATAS B.

Manager

> "Sometimes is hard to receive call back from proper department."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523)

Nihal S.

Senior Sales Engineer

> "I like the team and the quality of sound, aman and Nishant have been very helpfull."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6085430)

Cody R.

Regional Vice President

> "They make promises they cannot deliver on, and it's always someone else's fault within the..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740)

AMB

Ana-Maria B.

CEO

> "It has been great connecting with the Acefone team."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6149360)

MW

Mike W.

CEO

> "Not really, not yet proficient to identify any issues."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676)

MN

Marilu N.

Manager

> "I like all the services I need for my business"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4966742)

Neil E.

Director of Business Development

> "I was getting so frustrated trying to find a company that would take the time to understand our..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868)

AP

Anthony P.

CTO

> "Customer service fantastic always solves issues promptly."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6095546)

RB

Rida B.

Managing director

> "I didn't like the user interface colour of the platform"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657)

IC

Ian C.

Company Director

> "How helpful the support was in setting up the system"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673)

SB

Stefan B.

Owner

> "As a novice VOIP user, I was struggling to understand the tech jargon used."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530)

HD

Hanna D.

estimator

> "great accessibility, easy to use, and they are very thorough in the set-up process."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762)

ER

Eric R.

Director of Business Development

> "This is an issue for all numbers in my contact list that did not have country codes added."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328)

Neil E.

Director of Business Development

> "Still, it was very refreshing to know that I was being taken care of, and that my client service..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868)

SB

Scott B.

Managing Director

> "We have constant problems with the service - we repeatedly cannot recieve incoming calls."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

PE

Patience E.

Business Manager

> "HOWEVER, THE CHANGE OF NUMBER AND & THE MAKING OF THE CALLS PART, UNLIMITED CALLS FROM ANYWHERE,..."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3147235)

JM

Joe M.

Director

> "The software does not allow copying and pasting of numbers."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828)

NS

Nancy S.

Marketing Director

> "I enjoyed working with \[sensitive content hidden\] my sales representative."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909)

ER

Eric R.

Director of Business Development

> "Calls not connecting - This still doesnt connect for 5-10 calls per day"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328)

MC

Michael C.

Engineer

> "Easy to get started, helpful support staff"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4842996)

SB

Scott B.

Managing Director

> "We have constant problems with and spend more time n the phone to support than we do speaking..."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

DB

DONATAS B.

Manager

> "Price is good comparing with other."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523)

VR

Verified Reviewer

Owner

> "Impossible to cancel."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3764238)

PE

Praise E.

OPERATIONS MANAGER

> "Acefone provides the widest combination of features for one great price."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4732629)

LG

Lucy G.

Finance & Admin

> "The portal is a little clunky and sometimes features are not in the most obvious place"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3401368)

DF

Duncan F.

Director

> "Acefone services have been great and pricing is also really competitive."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4721073)

IA

Israr A.

director

> "so far no cons found in their system recommend their services"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3639614)

JS

Jatinderpal S.

Manager Info Systems

> "Cost effective solution that is easy to setup and is feature rich"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3582601)

PF

Phillip F.

Company Director

> "sometimes the recordings are a little laggy and not clear."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2711339)

AB

Amber B.

Office Manager

> "Quick response time from team with queries, easy to set up"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3865479)

SB

Scott B.

Managing Director

> "Biggest mistake we ever made as a business was going with this company."

[See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928)

JS

Jatinderpal S.

Manager Info Systems

> "Acefone has been super easy to setup and is feature rich."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3582601)

KS

Kenneth S.

President

> "Haven't found any yet problems or anything negative."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3509249)

JH

Jack H.

Infrastructure Technician

> "Integrating the software with Zoho looks to work seamlessly once configured"

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3308350)

GR

Gordon R.

Director

> "Perhaps my expectations are too low."

[See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2845730)

[View Reviews](https://www.capterra.com/p/264770/Acefone/reviews/)

## User interface

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)

4.40 (680)

[Acefone](https://www.capterra.com/p/264770/Acefone/)

4.60 (135)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CallHippo

23/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/159578/CallHippo/#features)

Acefone

Top features

33/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/264770/Acefone/#features)

### Recognition

CallHippo is recognized as a top-rated tool in 2 Capterra Shortlist reports

Acefone

Best Value VoIPSoftware (2023) 

Best Value VoIPSoftware (2022) 

### Deployment & support

CallHippo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Acefone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CallHippo

-   By CallHippo
-   Located in United States
-   Founded in 2016

Acefone

-   By Acefone
-   Located in United Kingdom
-   Founded in 2019

## Popular Comparisons

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/)

$1/month

Price

$29/month

4.3

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/159578-169627/CallHippo-vs-RingOver)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/)

$19.99/month

Price

$29/month

4.6

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-264770/RingOver-vs-Acefone)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$1/month

Price

$25/month

4.3

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/159578-175788/CallHippo-vs-Nextiva)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

$19.99/month

Price

$90/month

4.6

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-264770/Cloud-Predictive-Dialer-vs-Acefone)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$1/month

Price

$1.1/month

4.3

Features

4.7

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159578-203084/CallHippo-vs-VoIP-ms)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

$19.99/month

Price

$25/month

4.6

Features

4.7

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-264770/CallCenterNOW-vs-Acefone)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$1/month

Price

$30/month

4.3

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/159578-242188/CallHippo-vs-RingCentral-MVP)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$19.99/month

Price

$15/month

4.6

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-264770/LiveAgent-vs-Acefone)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$1/month

Price

$350/year

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-159578/3CX-vs-CallHippo)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$19.99/month

Price

$25/month

4.6

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-264770/Nextiva-vs-Acefone)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

$1/month

Price

$29/month

4.3

Features

4.1

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157853-159578/JustCall-vs-CallHippo)

[Acefone](https://www.capterra.com/p/264770/Acefone/)[4.60 (135)](https://www.capterra.com/p/264770/Acefone/reviews/)

vs

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.63 (142)](https://www.capterra.com/p/136728/Readymode/reviews/)

$19.99/month

Price

$199/month

4.6

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136728-264770/Readymode-vs-Acefone)