# Asure vs isolved: Features and Cost Comparison 2026 | Capterra

> Asure vs isolved: Which payroll tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/159581-164417/Payroll-Tax-Management-vs-iSolved

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# Asure vs isolved Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Asureisolved2/4 selected

[Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.2 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

[## Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.2 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

4

Functionality

4

Ease of Use

4

Customer Service

4

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [284 reviews](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/)

Positive

222

Neutral

39

Negative

23

Positive

222

Neutral

39

Negative

23

Reviews Sentiment

Based on [646 reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

Positive

487

Neutral

68

Negative

91

Positive

487

Neutral

68

Negative

91

Best for (according to reviews)

-   **Business size**: Small businesses account for 244 reviews, representing 88% of feedback, suggesting strong market traction among smaller organizations.
-   **Industry**: Construction, non-profit, and healthcare sectors together contribute 23% of reviews, indicating moderate adoption across these diverse industries.
-   **Use cases**: Payroll management dominates with 75% of reviews, while online HR and time tracking collectively make up 11%, highlighting a focus on payroll functionality.

Best for (according to reviews)

-   **Business size**: Small businesses account for 436 reviews (70%), suggesting strong market traction in this segment compared to midsize and enterprise organizations.
-   **Industry**: Hospital & health care, accounting, and human resources collectively represent 18% of reviews, indicating a diverse but not industry-concentrated user base.
-   **Use cases**: Payroll (73%), human resources (42%), and time clock (32%) are the primary use cases, reflecting a focus on workforce and payroll management.

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## Features comparison

In the payroll market, Asure Payroll & Tax Management and isolved both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 66,938 reviews from Payroll users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Asure

78%Fit

Feature ratings

Payroll Management

4.2

Direct Deposit

4.5

Payroll Reporting

4.1

Tax Compliance

4.2

isolved

81%Fit

High performer

Feature ratings

Payroll Management

4.4

Direct Deposit

4.6

Payroll Reporting

4.4

Tax Compliance

4.4

Payroll Management

4.2 (151)

4.4 (206)

Asure Payroll & Tax Management users appreciate the comprehensive management of payroll, noting that it covers all aspects and allows them to track and manage payroll easily. They find the system intuitive and user-friendly, though some users mention issues with customer service and the need for manual monitoring. Meanwhile, isolved users value the ease of use and their ability to handle payroll efficiently. They highlight the system's accuracy and the support provided for making adjustments. However, some users report occasional glitches and inconsistencies. Overall, users find Asure Payroll & Tax Management comprehensive and user-friendly, while they value isolved for its efficiency and support.

Direct Deposit

4.5 (117)

4.6 (172)

Asure Payroll & Tax Management users appreciate the ease and efficiency of direct deposit, mentioning that it ensures timely and accurate payments. They value the elimination of manual check handling and the compliance with NACHA rules. However, some users report issues with third-party vendors and occasional mistakes. On the other hand, isolved users find direct deposit easy to set up and use, highlighting their ability to manage their own deposits. They appreciate the paperless process and the accuracy of payments, though some users mention occasional confusion with multiple account options. In general, users value Asure Payroll & Tax Management for its compliance and efficiency, while they appreciate isolved for its user-friendly setup and accuracy.

Payroll Reporting

4.1 (145)

4.4 (164)

Asure Payroll & Tax Management users find the payroll reporting feature useful for audits and reviews, appreciating the support provided for building reports. They mention the need for customizable reports and the importance of accuracy. Some users report issues with the system's intuitiveness and customer service. Meanwhile, isolved users value the variety of reports available and their ability to customize them. They appreciate the accuracy and ease of pulling reports, though some users mention difficulties with the report writer and system updates. Overall, users find Asure Payroll & Tax Management helpful for audits and reviews, while they value isolved for its variety and customization options.

Tax Compliance

4.2 (118)

4.4 (134)

Asure Payroll & Tax Management users appreciate the handling of tax compliance, noting that it saves them time and ensures accuracy. They value the knowledgeable support and the timely reporting and filing. However, some users report issues with penalties due to incorrect updates. On the other hand, isolved users find the tax compliance feature saves them time and hassle, highlighting the system's ability to keep up with changing laws. They appreciate the automatic handling of taxes and the minimal follow-up required, though some users mention slow response times from the tax department. In summary, users value Asure Payroll & Tax Management for its knowledgeable support and accuracy, while they appreciate isolved for its time-saving automation and compliance.

## Pricing comparison

### Starting prices

Asure

Contact vendor for pricing

isolved

Contact vendor for pricing

## How does the user experience compare on Asure vs isolved?

### Overall rating

4.2 (284)

3.9 (646)

### User interface

Asure

isolved

### Customer service and support

Asure

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

isolved

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Asure vs isolved

Asure Payroll & Tax Management and isolved are two options for payroll software users to meet their business needs. Both products have been reviewed on Capterra. Check out what real users say about Asure Payroll & Tax Management vs isolved to find the best fit for you. \[[2](#source-item-2)\]

Pros

Asure

MrElonElon u

ConsultantFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“For example, linking time tracking directly to payroll and cost allocation reduces manual reconciliation and improves reliability, which is critical in structured environments.“

April 18, 2026

NM

Nicole M

DirectorChild Day Care Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It was better before our smaller payroll company was bought out by Asure...now there are plenty of online options for easily running payroll ourselves.“

January 7, 2025

isolved

JP

Jennifer P

Product ManagerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this platform could elevate my experience even more.“

January 12, 2026

LC

Lisa C

HR Admin AsstHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their own information. “

January 13, 2026

Cons

Asure

JM

Jenna M

IOCFine Art, 2 - 10 employeesUsed the software for: 6-12 months.

“Even if you do not have issues just to submit payroll it's overly complicated system is not worth it.“

February 12, 2026

Jeff L

PresidentAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“I had to request the report from customer service which is a huge inconvenience.“

March 22, 2026

isolved

SB

Sara B

Payroll and Benefits AdminLaw Practice, 51 - 200 employeesUsed the software for: More than 2 years.

“There are delayed responses or sometimes inconsistencies in responses from customer service.“

January 13, 2026

AF

Ally F

Office ManagerConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months — we were given the runaround, bounced from one department to another, and told “that’s not my responsibility” more times than I can count.“

June 12, 2025

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Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from payroll software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

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