Asure Payroll & Tax Management vs Proliant: Which is a better fit?

I was with a company that was purchased by Asure. The transition was seamless, my services have improved, my payroll specialist is amazing, knowledgeable and always available.

Now im trapped and being told i will have a 500 or more termination fee when still to this day im not paying the taxes on this payroll when i should be.

Prices are very competitive, word of mouth was great and from multiple sources. Offers live trainings with wonderful information, very inclusive platforms.

No one takes responsibility for frequent slip ups, errors.

kim k

Owner

The customer service has been excellent. They are very responsive and they made the transition from our previous company so easy.

I find it very confusing at times. I also don't care for the email sent to verify the sign in and I've asked to have it changed but have been unsuccessful at doing so.

I have worked with both Evolution Classic and Advanced HR and I prefer the Classic version. I love how user friendly it and and how easy reporting is.

They make termination difficult. We stopped needing the service in 2021 and informed them of our last payrol date.

Overall, I find Proliant to be simple and efficient. I have been a fan of the ease of use of ReadyPay for awhile and this newer updated version is just as good.

The system is a few different systems parsed together so there is not a clear and uniform flow from one area to the other. Overall, Proliant was one of the worst mistakes that we ever made.

The set-up was quick and efficient. The staff is great to work with when you need to speak to someone - responsive and pleasant.

Proliant was a terrible decision. Nothing with them went to plan and we were never technically fully moved out of implementation even though we spent two plus years with them.

As a happy user of Proliant, I love its automation tools and the ability to customize workflows and reports.

The multi-factor authentication also makes me a little nuts. Because my browser is set to limit cookies, I have to log in, get a code from my email, then answer three questions every time I log in.

Even on the more challenging days of payroll (LOL) I am able to process payroll in a relatively short amount of time (providing everything works like it should. This is a fabulous payroll system.

There was quite a few 'back of the house' errors that happened as our program was set up that we encountered as I was trying to process payroll.