# Compare Asure vs SurePayroll 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Asure and SurePayroll based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/159581-225706/Payroll-Tax-Management-vs-SurePayroll --- # Asure vs SurePayroll Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AsureSurePayroll2/4 selected [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.2 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) [## Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.2 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [284 reviews](#user-reviews) Positive 222 Neutral 39 Negative 23 [## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.2 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) Starting Price $20.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.2 Customer Service 4 Reviews Sentiment JA Based on [305 reviews](#user-reviews) Positive 241 Neutral 18 Negative 46 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings Payroll Management 4.2 Direct Deposit 4.5 Tax Compliance 4.2 W-2 Preparation 4.5 Tax Calculation \-- 82%Fit Not enough reviews Feature ratings Payroll Management 4.3 Direct Deposit 4.8 Tax Compliance 4.3 W-2 Preparation 4.8 Tax Calculation 5.0 User satisfaction User satisfaction 4.2 User reviews[284](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) Ease of use 4.0 Functionality 4.0 Value for money 4.0 Customer support 4.0 User satisfaction 4.2 User reviews[305](https://www.capterra.com/p/225706/SurePayroll/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.2 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Businesses of any size in all industries. Best for SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants. ## User reviews Pros & cons MrElonElon U. Consultant > "For example, linking time tracking directly to payroll and cost allocation reduces manual reconciliation and..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7133407) JM Jenna M. IOC > "Even if you do not have issues just to submit payroll it's overly complicated system is not worth it." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7094634) NM Nicole M. Director > "It was better before our smaller payroll company was bought out by Asure...now there are plenty of online options..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648443) Jeff L. President > "I had to request the report from customer service which is a huge inconvenience." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7116724) VR Verified Reviewer Administrative > "The overall portal is rather easy to navigate and with time, you can manage to figure it out on your own (that's how..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7087496) MS Missy S. Director of Payroll and Benefits > "Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403436) MP Milly P. Chief of Staff > "One thing that could improve it is giving employers easy access to change employees' bank accounts when needed." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611918) IB Iola B. Office Manager > "Over the last six months we have been having a problem with Federal deposits either not being deposited or incorrect..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394991) AH Andrea H. Office Manager > "I really like being able to log on and look at the company's tax documents instead of having to reach out to our..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6405078) VR Verified Reviewer Implementation > "The tax engine was not compliant." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7080356) SH Shaunna H. Accounting, HR > "I also like that we are able to save employee files electronically, track leave requests easier and have important..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6213643) MV Maggie V. Team Leader > "The phone setup is TERRIBLE. If I call the contact number and go through the phone tree you are eventually..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6408360) PH Paul H. president > "The system has been effective to use when I had a number of employees and still works fine when I am a tiny..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6646536) MP Michelle P. Owner > "It has taken me a long time to figure out how to enter data on the website, find certain data on the website, etc. " [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413913) KH Kirsten H. Director of Finance and HR > "Tracking employee time is much more precise and very convenient for managers to track." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6619915) JS JEFFREY S. Director of Manufacturing and Operations > "During the transition to Asure payroll, they didn't set up my Federal tax deduction correctly and I am now going to..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648535) MG Melissa G. Executive Director > "Submitting payroll is a breeze and communication about workshops/webinars have been helpful." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626671) Jeff L. President > "After a number of years of frustration with aspects noted above, I made the move to a different provider. " [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___7116724) MP Milly P. Chief of Staff > "Overall, the Asure payroll works well for us, but I truly love having our Asure Consultant, \[sensitive content..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611918) DL Darlene L. Office manager human resources > "I understand that the reps are busy but when I have questions, it seems like I could delay the payroll processing..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626394) IB Iola B. Office Manager > "The program is very easy to work with and makes employee time tracking much easier then dealing with time cards." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394991) CL Carmen L. Administrative Assistant > "I also don't care for the email sent to verify the sign in and I've asked to have it changed but have been..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6396714) JK John K. Administrative Pastor > "I have loved the streamlined efficiency of running our payroll and tax reports." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6619964) GH Gordon H. President, Owner > "Took way to long4+ months to work out all the issues, then there was recurring issues that also took awhile to..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6620013) LW Lauren W. CFO. HR > "The ease of my weekly payroll, taxes being taken care of, and the use friendly systems they offer." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6619927) MjP Mary jane P. Accountant > "the fines and penalities from our state payroll tax returns not being filed on time.." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611977) LC Liz C. Owner > "I enjoy the time sheet software that they provide although it is designed rather poorly compared to other software..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612174) MM Michelle M. Owner > "My clients were continuously getting IRS notices for tax deposits not made correctly." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#SoftwareAdvice___6805742) DM Dona M. Accounting Support Specialist > "I like that the staff can put their own hours into payroll. " [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413608) NM Nicole M. Director > "It is more expensive and time consuming to do my payroll here than using an online service." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648443) CF Celina F. Managing Partner > "I also love that I get an email response right away letting me know that they have received my message and are..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6414114) EB Elesha B. HR > "Benefit rates do not always feed properly to the payroll checks." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626830) JA Jenny A. Director of Operations > "I like Asure because I don't have to worry about problems arising, and the fact that all the data is kept in one..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6408009) EP Eliza P. Wedding Planner > "I had a little bit of a hard time scheduling one of the trainings but I think it was an isolated issue." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394690) CW Charles W. Finance Director > "Totally Great in all areas of explaining, assisting and provide any information that is requested or need." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611894) JE Jon E. Director of Finance > "Asure is a cumbersome tool for payroll processing." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6619976) CF Corey F. Operations Manager > "Using this tool is like have 2 more employees that work for me!" [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6813616) ME Margaret E. President > "Sometimes it's difficult to get a live person, however, I rarely need to speak with a live person." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413552) SJ Samantha J. Director of Partnerships > "What I like most about Asure is that we get our paychecks on time." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394807) LC Liz C. Owner > "They are too expensive and offer little benefit over another similar software like OnPay." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612174) WM Wendy M. CONTROLLER > "I AM ABLE TO SPEAK WITH A PERSON WHEN I HAVE AN ISSUE AND THEY ARE HELPFUL." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6620347) BW Bobby W. President owner optometrist > "Having 2 companies and multiple people dividing the responsibilities of our payroll service needs has been..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6229597) RL Rich L. Controller > "I enjoy working with those at Asure and always feel that they want to assist you when problems arrive." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648415) RL Rich L. Controller > "Receiving quarterly tax packages have been an issue. " [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648415) LA Linda A. VP Operations > "An account assistant helped to guide me and when it came time to learn to run payroll on my own, I had a very..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6223024) BW Bobby W. President owner optometrist > "It is very difficult to reach my Asure rep by phone, she has been unresponsive to my request for information and the..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6229597) RS Robin S. office manager > "the ease and friendly customer service that the payroll taxes are done and are correct." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403381) MD Michael D. Bookkeeper > "It seems clear that various departments within Asure don't work well together at all. " [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394587) JS Jessica S. Office Manager > "They respond almost immediately to emails and their phone services are great." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611989) MG Melissa G. Executive Director > "That is one way that I feel like I am a number and not a client that Asure wants to help." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626671) CF Colin F. Human Resources > "Payroll is ran every week and that's the most important part." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413650) RM REX M. owner > "inconsistent assistance from customer service spans from excellent to do not have a clue" [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6406772) PD Paul D. Bookkeeper > "They are also very supportive in helping you with special payrolls such as year-end bonuses or other non-scheduled..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6113139) BE BRIAN E. OFFICE MGR AND DESIGNER > "YOU SEND WAY TOO MUCH INFORMATION AND MOST NOT NEEDED." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413708) KC Karl C. owner > "it has been easy breezy it’s nice to have knowledgeable folks filing for me i tried first year and it wasn’t fun for..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6670363) SP Shelley P. owner > "A bit pricey for my small business. " [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6648706) KJ Karisa J. Member > "Generally, I have received a lot of responsive feedback when I have questions or need assistance." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6620097) JS Jessica S. Office Manager > "The courier service was not as it normally was one time" [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6611989) KB Kristi B. Business Office Manager > "Asure made it so easy to transfer to their system from our old one." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394584) RK Rajesh K. president > "poor non user friendly product with multiple glitches" [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394629) KM Katherin M. COO > "The integration with other assure products is good." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612437) PS Pamela S. Owner > "lack of communication and respect to clients" [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6395009) JC Jennifer C. Optometrist Owner > "Its been quick, easy, convenient, which is what i want in a payroll and tax company." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6626387) CE Cathy E. Director of HR > "The integration process leaves a lot to be desired. But with that said. " [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6630954) JG John G. Executive Director > "Very good experience never a mistake, associates cover for each other when one is away, prompt, efficient, and..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6615875) MD Michael D. Bookkeeper > "Seems like a mentality of, roll it out and sell it. " [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6394587) MS Missy S. Director of Payroll and Benefits > "The software is easy to use, we like the ability to easily maneuver in the system." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403436) KM Kristen M. Business Office Manager > "Timeclock is seperate from Evolution and the middle man is not user friendly." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6408438) MF Michelle F. BOOKKEEPER > "OUR CUSTOMER SERVICE REP RESPONDS IN A TIMELY MANNER AND IS ALWAYS KNOWLEDGABLE AND HELPFUL." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403328) ED Elisha D. Owner > "The lack of a human contact to a degree." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612054) KM Katherin M. COO > "The website is fairly easy to use and the customer service is responsive." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612437) PS Pamela S. Owner > "very poor quality of service and communication" [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6395009) JJ Jess J. Director of Project Coordinating > "I love that they respond quickly to assist what ever issue I am having." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6403289) JI Joseph I. Lawyer > "No one is accountable here for their jobs and roles. And no one takes responsibility." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6305961) CL Carmen L. Administrative Assistant > "The payroll is completed and received promptly." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6396714) PB Patrice B. Administration > "Unable to run as needed special reports" [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6413519) KS Kim S. Office Manager > "they have great customer service, whenever I contacted them they responded immediately." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6612170) VR Verified Reviewer Owner > "Mistakes on payroll were made." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6412289) JH Julie H. Director > "They are responsive to unexpected issues." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6649937) NH Nifer H. Director > "I have had an issue with Asure taking more money out of our account than reported and I have been trying to get in..." [See full review](https://www.capterra.com/p/159581/Payroll-Tax-Management/#Capterra___6092595) [View Reviews](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) JA JANINE A. Business Owner > "SurePayroll makes payroll and managing employees a breeze!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) AH Allison H. Operations Manager and HR > "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit,..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) JA JANINE A. Business Owner > "The customer support is stellar compared to other companies I have worked with, not to mention it being a..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) RK Robert K. Manager > "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) TK Terri K. Owner > "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967) JL Josephine L. Regional Manager > "We asked about adding time tracking and never received the steps for how to get it up and running at our..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531) KF Kennedy F. Speech Language Pathologist > "I like that I get notifications easily to by email when I am being paid." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RK Robert K. Manager > "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) AH Allison H. Operations Manager and HR > "They provide good support!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) RK Robert K. Manager > "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) JKA Ja Keya A. Manager > "The fact that they help with tax filling is definitely a plus." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) RD Robert D. Sports Director > "It wasn't the easiest system to use when it can to paying employees. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Kennedy F. Speech Language Pathologist > "I also love the simplicity of checking my paystubs." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RD Robert D. Sports Director > "The customer service wasn't the best either." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Katie F. Owner > "The process to submitting payroll is quick and simple." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) JKA Ja Keya A. Manager > "The customer service took a long time to reply" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) JP Joseph P. Principal > "There are tons of features that I don't even use but it could handle much larger and complex organizations..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) BG Brad G. Network Administrator > "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for paying..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646) KF Kennedy F. Speech Language Pathologist > "Everything is listed in a way that is easy to understand." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) JQ Jorge Q. Owner > "Disappointing, not a full-service provider, nickel and dime you." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713) JC Jean C. Owner > "This service I can provide using SURE payroll platform without breaking the client's bank." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RK Robert K. Manager > "They did not want us to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) CB Charlotte B. Business Manager > "The set up process is easier than some because there is a dedicated person who helps you set up a company..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359) WR Wayne R. CEO > "I found that I did not need it after one month and tried to cancel it but found several months later that I..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998) KF Katie F. Owner > "I am very pleased with SurePayroll because it is user friendly." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) VR Verified Reviewer CEO > "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564) SK Soyeon K. CEO > "When I was not sure which option was right for me the customer support was super helpful in making decisions" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703) MS Maria S. COO > "I did all the address changes with the govt and it never showed up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493) SK Sugi K. vocational rehabilitation couselor > "I liked the promotion regarding getting free first month but there after, rates went up and up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) DC David C. Admin > "My employees have said that the self service portal was difficult to navigate." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606) SN Shawn N. Operations Manager > "It also helps that we very rarely need any customer service assistance." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) AS Acea S. Owner > "They will say if you close the account you will not be charged every month but they still do. If there are..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) MB Mark B. Owner > "It only takes 5 minutes/week to process payroll, super easy" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458) SK Sugi K. vocational rehabilitation couselor > "A little frustrated with getting transferred from one customer service rep to another." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) JC Jean C. Owner > "The pricing is important to a small business and I like the low monthly cost. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RF Robert F. Agent > "Ask for referrals way too much." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714) MD Maria D. Treasurer > "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456) LW Laura W. Owner > "Least 40 characters to finish this review so this is what I think is dumb." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712) RA Rebekah A. Owner > "The dashboard offers a wide range of useful information. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097) Tiffani Z. Director Of Operations > "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668) MO Matthew O. Household Employer > "Very helpful customer success team that called and walked me through the entire setup." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499) CH Carol H. CEO > "Not extremely user friendly for someone who is not always in front of the computer." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619) DM Dylan M. Owner > "Most affordable, simple solution in an overcrowded, expensive industry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678) RR Raymundo R. IT Manager > "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) BJ Benjamin J. Chief Operations Officer > "It has been an affordable and highly functional resource for us." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) TS Tom S. Owner > "Not easy to setup sick pay for NJ. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018) SN Shawn N. Operations Manager > "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) SP Scott P. CEO > "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579) JC Joan C. Bookkeeper > "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348) JO Jacob O. President > "I wouldn't use this company if they were the last company on the planet that offered payroll services." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) JD Jackson D. The Dude > "Love the ease of use and the tax prep is done for me." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947) VR Verified Reviewer Owner > "A customer service rep told me that they didn't build this into the software, my browser offers it, except..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) SM Silvia M. Owner > "It was a good experience; I had no issues with the payroll or paying the tax." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) JL Josh L. Owner > "I called their support, waited on the phone for over an hour (it was during peak season but still)." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972) JP Joseph P. Principal > "sensitive content hidden\] was extremely helpful in getting everything set up for my client." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Owner > "Customer service says they will escalate, and a week later I receive an email that says the exact same..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) TB Todd B. Owner Psychotherapist > "I appreciate never having to worry about payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) JO Jacob O. President > "They couldn't care less about customers that desire to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) AG Alberta G. Office Manager > "I like the ease of processing our payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002) DM Debra M. President > "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45 minute..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223) RM Roy M. Nanny > "The team was very helpful in configuring things the right way. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845) AS Acea S. Owner > "The customer care people will lie." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) RR Raymundo R. IT Manager > "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) KC Kristen C. Accountant > "Customer service is needed too frequently and over the last two years, customer service has gone downhill. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174) JP Joseph P. Principal > "I'm extremely happy with my choice for payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Office Manager > "You call back and you're placed back in line (now "wait time of over 45 minutes"). " [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743) SM Silvia M. Owner > "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) BW Betsy W. media > "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) KN Kendrick N. CFO > "wonderful, i recommend any startup small business to use this service" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471) DV Donna V. President > "I got locked out of my account and tried reaching someone for 2 days." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871) AL Andrew L. Realtor Owner > "Ease of use / \[sensitive content hidden\] the sales rep was very helpful" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187) MH Michelle H. MD > "I finally did sign up and then had problem after problem including them not filing my last quarter taxes..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2243348) TB Todd B. Owner Psychotherapist > "It is also very affordable." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) AM Amy M. Business Manager > "We need to change the weekly payday but I can't find the right setting to make it default to the day I want." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808) AE Alan E. Broker Owner > "Portal is easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641) BW Betsy W. media > "SurePayroll personnel made me feel helpless, confused, and hung out to dry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) TP Tricia P. CEO > "It is super easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020) WB Walter B. administrator > "SurePayroll handles government interactions very poorly, and communicates with its clients about these..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929) BJ Benjamin J. Chief Operations Officer > "I would highly recommend it to any business operation of any size." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) SA Sean A. Founder > "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to help..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535) [View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/) ## User interface [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) 4.18 (284) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) 4.15 (305) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important Asure Top features 33/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/159581/Payroll-Tax-Management/#features) SurePayroll 23/44 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Audit Management - Auto Update - Benefits Management - Calendar Management - Chatbot - Check Printing - Compensation Management - Compliance Management - Customizable Reports - Data Import/Export - Direct Deposit - Document Management - Employee Database - Employee Onboarding - Employee Profiles - Generative AI - Mobile Access - Multi-Country - Multi-State - Payroll Management - Payroll Outsourcing - Payroll Reporting - Process/Workflow Automation - Reimbursement Management - Reminders - Reporting & Statistics - Self Service Portal - Tax Calculation - Tax Compliance - Third-Party Integrations - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation - Wage Garnishment [See all features](https://www.capterra.com/p/225706/SurePayroll/#features) ### Recognition Asure is recognized as a top-rated tool in 1 Capterra Shortlist reports SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Asure Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurePayroll Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Asure - By Asure Software - Located in United States - Founded in 1963 SurePayroll - By Paychex - Located in United States - Founded in 1971 ## Popular Comparisons [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.18 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.0 Features 4.8 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/159581-205015/Payroll-Tax-Management-vs-Deel) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) $20/month Price $5/month 4.1 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/205015-225706/Deel-vs-SurePayroll) [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.18 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.0 Features 4.8 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/159581-172127/Payroll-Tax-Management-vs-Rippling) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) $20/month Price $8/month 4.1 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-225706/Rippling-vs-SurePayroll) [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.18 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-159581/WebPay-vs-Payroll-Tax-Management) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/185859-225706/RUN-vs-SurePayroll) [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.18 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,403)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/159581-185859/Payroll-Tax-Management-vs-RUN) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll) [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.18 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.3 4.0 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-159581/WorkforceNow-vs-Payroll-Tax-Management) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,197)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll) [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[4.18 (284)](https://www.capterra.com/p/159581/Payroll-Tax-Management/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Contact vendor for pricing Price $17/month 4.0 Features 4.7 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-159581/Patriot-Software-vs-Payroll-Tax-Management) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (305)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,935)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $20/month Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)