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Mailgun vs EmailLabs: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Features in Transactional Email
10
Best performer
38
  • API
  • Autoresponders
  • Event Triggered Actions
6
38
  • Contact Database
User satisfaction
4.3
User reviews167
Ease of use
4.2
Functionality
4.2
Value for money
4.0
Customer support
3.9
4.9
User reviews18
Ease of use
4.8
Functionality
4.9
Value for money
4.3
Customer support
5.0
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Our product is built for developers that need a simple email API integration to send, receive & track email in their app whether using Python, Ruby, PHP, C#, Node.js or Java across multiple industries

EmailLabs serves all organisations that need e-mails to run and prosper. There is no distinction to company sizes. It can be a rising start-up or a well-established enterprise business.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Albert H
Web Developer and IT
5.0

Albert: Hi, I'm Albert. I'm a web developer at a nonprofit organization in Nova Scotia, and my company has 25 to 30 staff in total, and I give Mailgun five out of five. Prior to Mailgun, I was using the default SMTP mail server inside LearnWorlds, and the problem was it just kept going to spam. Customers didn't receive the emails, and we couldn't track whether they got it or not. So we looked at several mail platforms, and based on the YouTube channel, knowledge base and developer resources, we found that Mailgun was the best choice for our particular instance of our learning management system and our website and batching platform. It was very easy to get started. Their YouTube channel covered everything, and whenever I encountered a problem that wasn't covered by YouTube channel, I reached out to their staff and they were very prompt to help me and assist me every step of the way. So before choosing this platform, I recommend watching the YouTube channel to make sure it fits your specific use case. And also, don't buy it right away, use their free trial. Every pricing plan on their platform has a free trial, so use that for 30 days to make sure it fits your business case. And then if that works, then I recommend going forward because it makes email delivery and email tracking a lot better.

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User interface
159630 video thumbnail}
1 Video
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159630
4 screenshots
180205
2 screenshots

Mailgun

Top Features
10/38
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Analytics
  • Campaign Scheduling
  • Click Tracking
  • Contact Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Geolocation
  • Mobile Access
  • Real-Time Data
  • SMS Messaging
  • Subscription Management
  • Third-Party Integrations
  • Unsubscribe Database
  • Workflow Management
  • WYSIWYG Editor
  • A/B Testing
  • API
  • Autoresponders
  • Email Monitoring
  • Event Triggered Actions
  • List Management
  • Message Personalization
  • Reporting/Analytics
  • Simple Mail Transfer Protocol (SMTP)
  • Template Management
See All features
Hide Transactional Email Software Features -

EmailLabs

6/38
Show Transactional Email Software Features +
Mailgun
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
EmailLabs
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mailgun
  • By Sinch
  • Located in Belgium
EmailLabs
  • By Vercom
  • Located in Poland
  • Founded in 2005
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