Mailgun vs Zoho Campaigns: Which is a better fit?

Albert: Hi, I'm Albert. I'm a web developer at a nonprofit organization in Nova Scotia, and my company has 25 to 30 staff in total, and I give Mailgun five out of five. Prior to Mailgun, I was using the default SMTP mail server inside LearnWorlds, and the problem was it just kept going to spam. Customers didn't receive the emails, and we couldn't track whether they got it or not. So we looked at several mail platforms, and based on the YouTube channel, knowledge base and developer resources, we found that Mailgun was the best choice for our particular instance of our learning management system and our website and batching platform. It was very easy to get started. Their YouTube channel covered everything, and whenever I encountered a problem that wasn't covered by YouTube channel, I reached out to their staff and they were very prompt to help me and assist me every step of the way. So before choosing this platform, I recommend watching the YouTube channel to make sure it fits your specific use case. And also, don't buy it right away, use their free trial. Every pricing plan on their platform has a free trial, so use that for 30 days to make sure it fits your business case. And then if that works, then I recommend going forward because it makes email delivery and email tracking a lot better.

Art: Hi, my name's Art. I'm COO of a small marketing company in Maryland, working with not-for-profit organizations since 1997. This is a review of Zoho Campaigns, which we're using for a email marketing campaign, and we give it a five star rating. We've been using a variety of tools over the years. We have some homegrown email marketing tools. We've also used Constant Contact, MailChimp, a few of the other big name delivery systems, but we were looking for something a little more cost effective for the client that we're currently working with. We chose Zoho because of its price and the features available for the price. The campaign reach in this case was about 5,000 out of a 65,000 member organization, and it was the sweet spot in the cost per month and cost per contact that we could use. Onboarding and integrating was a pretty smooth process. The documentation is outstanding. The ability to get online help while we were setting up and answer some questions, because every email provider has a little different flavor of how they do their development. It was just a really simple process and they were very helpful in doing so. Don't let the fact that Zoho is a relatively new player in the email and SMS marketing scare you. They are an excellent tool. They have a full suite of products, help desk and other things that are not really necessary for our current client, but we are exploring for future use. They are very friendly, they're quick to respond to questions and offer some really great advice.