Mobiniti vs Emitrr: Which is a better fit?

Ryan G.: Hi, my name is Ryan. I'm president of a technology consulting firm. We work primarily with mobility and transportation companies. I would give a rating for Mobiniti of five out of five. Prior to Mobiniti, I was using my cell phone and my Google voice number for SMS marketing, for text message marketing. Shortly after that, we switched to simple text or simple texting, and that was working fine. Just didn't have some of the features that we were looking for to create more engagement with our customer base. As we started using the system, we just started to hit different price tiers that weren't working for us, so I started doing a little bit of research. When I found Mobiniti, their sales and customer service team was very personable and responsive. The platform had a lot of features that we were not accustomed to, but that looked pretty interesting. Then they gave me a price model that allowed me a very affordable kind of long-term approach to our SMS marketing. For onboarding, it was actually pretty simple with SMS marketing. We pretty much took our list of active subscribers, and we were able to export it from our old system and then import it into Mobiniti. Really the main challenge is we're updating all of our marketing copy, whether it was on our website or inside of emails, or even in graphics, to reflect the new number. But, fortunately, we were able to keep all of the keywords that we were using at the time. As with a lot of technology providers, a lot of times it's not the features that are the problem, it's the customer service. If there's one thing that has stood out for me with Mobiniti has been their attentiveness, if I should say, to customer service. Their sales and the support process, and those teams are different, but I have had to have our account manager and our original sales rep occasionally get involved, especially during the implementation process, so you want to look at the customer service aspect of a lot of technology companies. That's one area where I think Mobiniti really stands out.