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We serve assisted living and long term care facilities. We also provide value to our pharmacy partners as they utilize QuickMAR our eMAR software.
Not provided by vendor
Coordination between Hudson Regional LTC Pharmacy and Caresuite QuickMar is awesome. Training videos are spot-on.
Tends not to work very well with a weak internet connection (i.e. if you get too far away from the wifi signal the program will lag and error out).
The ease of use for the everyday user. This electronic MAR can make the most complicated med pass and turn it in a clear, concise and easy task.
No billing feature, and reports are poorly organized and hard to customize.
My agency runs group homes and supportive apartments for the developmentally disabled community. Caresuite QuickMar is a cost effective and efficient system that will prevent MAR documentation issues.
We will be implementing QuickMar in our 30 group homes over the next few months. Customer service executives from the Caresuite Team have been marvelously supportive.
That is has all of the functionality to document the care we provide, and support through documentation the care we provide. It is user friendly and efficient.
Due to staffing shortages it takes a bit longer to get a hold of customer service. I understand the staffing issues, but an hour wait is a long time.
Implementation is amazing - the dedicated team for implementing will ensure; the the software is set up exactly to what you need, and you are trained fully before you go-live.
The response time/ time it took for PCC to correct errors.
Point of Care is a great feature for CNA documentation. Utilzing the dashboard to see real time the progress of documentation is key for leadership.
There are a lot of functions that we do not use, and sometimes the back-end set-up is difficult - but that should be expected on a complicated product.
Also, being able to troubleshoot without the help of technical support is amazing. The pulse community is extremely active (timely responses) and super friendly.
Workflow and layout are not user friendly. Aesthetically unpleasant for the eye.
CareSuite
Senior Living Core Platform
Top FeaturesCareSuite
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Senior Living Core Platform
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