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We are serving vacation rental owners all over the world. We are focussing on independent landlords and agencies with up to 50 units.
Vacation rental managers and companies.
If you are searching for the perfect platform to organize the whole rental management, Smoobu is the best so far, why. Because very user friendly, all the tools just as easy as the Airbnb platform.
The worst thing is, if you have any blocked dates in the portal calendars they are ignored by Smoobu & then deleted on the portal.
The speed of the synchronisation, the ease of use and the customer service team are amazing to help resolve any issues.
They have no training, they are rude & don't understand the platform.
In the meantime they have improved and expanded so much and i am truly happy for them because what they offer is a high quality product.
I guess so they could add it to their feature list, but it is completely useless.
The Smoobu team are super helpful and respond very quickly to the few queries I had but really, they have explained everything exceptionally clearly that you'll rarely need to reach out.
I have had a terrible experience with Smoobu and do not recommend this product to anyone.
Integrates with most OTA's, other useful software like smart locks, housekeeping, pricing and has great automation.
I am worried I wont be able to obtain a refund as there is just no customer support.
Support is responsive, accurate and reliable. We're excited about the many powerful features and integrations in the pipeline.
Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me.
Hostfully has been fantastic, very easy to implement, and we have confidence in the accuracy of the platform.
Get this all in writing, so if there are errors, you can go to your credit card company for a dispute.
We have great response from support on the occasions we need to reach out to them, but they also have great and detailed online documentation which makes it easy to implement.
I would avoid unless you know and can explain EXACTLY and EVERY SINGLE feature (to the smallest detail) that you would need, and ask very specific questions whether Hostfully provides it.
Holbrook: Hello, my name's Holbrook. I am the owner of Casa Encanto, which is short-term rental. And Hostfully is my property management system. And I give Hostfully a five-star review. I use Hostfully for their digital guidebook, but then I have them integrate my other OTAs, the booking.com, Vrbo and Airbnb. And I'm working on Google Travel or Google Vacations. And they then send out automated automatic messages to my guests. I use it for my calendar. I have another app, PriceLabs I use for my pricing. And then I'm going to start using Hostfully's direct booking site more. And I think that's where I need help with setting up social media. The thing that has impressed me right from the get-go with Hostfully is the attention they pay to customer support. Right from the beginning, the people that I've interacted with have been both very knowledgeable, professional, courteous, and have been able to take a newcomer and a relatively old newcomer to the short-term rental business through the whole process. And anytime I have any question or issue, they get back to me in a timely manner. And so I've been very, very happy with them. Well, as a professor, long time retired professor, I've had to do hundreds of letters of recommendation or phone interviews for candidates. And the question that always stumps me is, what do I like least about a candidate or what their weaknesses are because we always tend to pay attention to the negative as opposed to the positive. And so I think with Hostfully, sometimes it gets a little complicated going through, setting up everything. But that having been said, they have a lot of videos, they've instituted a Hostfully University that has courses. And so even in that relative weakness or something that I don't like, I still find that Hostfully addresses that.
Prioritize real-user-identified key features according to your needs to find your best fit.
Smoobu
Hostfully Property Management Platform
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