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eM Client vs EssentialPIM: Which is a better fit?

Updated on September 8th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 10,816 reviews from Email Management users.
% Fit
Missing features
Feature ratings
Email Distribution
4.4
Inbox Management
4.6
Access Controls/Permissions
NA
Spam Blocker
NA
Campaign Analytics
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Email Distribution
NA
Inbox Management
--
Access Controls/Permissions
4.3
Spam Blocker
--
Campaign Analytics
NA
User satisfaction
4.2
User reviews183
Ease of use
4.3
Functionality
4.2
Value for money
4.1
Customer support
3.8
4.7
User reviews46
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.7
Price starts from
One-time payment
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Designed for professionals and businesses of all sizes, this email, calendar, contacts, notes and task desktop program offers also online meetings support, instant translation of emails, and more.

Private customers, small to medium sized businesses.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-cf68844a-83a4-481f-fbca-08dbdfa7202f
Leigh M
Strategic Advisor and Bus Dev Consultant
4.0

Leigh M.: Hi, my name is Leigh. I work with McBain Solutions. I'm actually the owner, operator, founder, and eM Client I would rate as a four out of five. Prior to eM Client, I'd been using a multiple set of versions of Outlook, had also tried Thunderbird and a number of other applications and found that eM Client better addressed my requirements and had greater flexibility with the various email servers I was using. So after reviewing a number of different platforms, I found that eM Client offered an interface that was relatively straightforward and easy to use, a little bit more in line with Outlook, at least earlier to mid versions of Outlook, somewhere in the 2010 to 2016 sort of range, and that had more applicability to easy transition for the end users that I deployed it with. The service itself also worked very well in terms of being able to integrate with both Gmail as well as exchange based server platforms, so it made it a better platform of choice than pretty much anything else I could find. eM Client itself was a relatively easy installation. The platform as you're working your way through the guidance and the wizard to get started was fairly straightforward. The help information available in the platform is easy to use as well, and I also found that deployment with the end user was fairly straightforward because most people were at least familiar with, even if they didn't use Outlook as their primary platform, and I found this to be the best alternative choice for that. So as far as recommendations for anybody considering eM Client as an acquisition or an application alternative to Outlook, Thunderbird, et cetera, is, if you have need for more than two email addresses, I would recommend moving forward with the paid version. It will only allow you two in the free version. Outside of that, there aren't a ton of differences. There are a couple of very minor security updates that you do get with the paid version that help with limiting tracking components that might be in emails that get sent to you. Outside of that, I would also recommend that you take advantage of the feature to allow you to back up your files. It will do a complete backup of all of your email files, particularly handy if you're using offline folders. In addition to that, I would recommend that you take a look at the Scheduler because the eM Client uses the Windows Scheduler to actually handle the overnight backup, et cetera. So you initiate the backup application inside eM Client, and then if you need to manipulate the time of day that it occurs, you need to get into Windows Scheduler. Outside of that, the help in the application is reasonably good and I've had pretty good success with emailing eM Client and receiving additional support from them as infrequently as it's been needed. I have reached out a couple of times. I hope that helps.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

eM Client

Top Features
20/45
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Autoresponders
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Customer Segmentation
  • Email Marketing
  • Email Tracking
  • Mobile App
  • Multiple User Accounts
  • Prioritization
  • Process/Workflow Automation
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting/Analytics
  • Routing
  • Social Media Integration
  • Spam Blocker
  • Support Ticket Management
  • Tagging
  • Workflow Management
  • Alerts/Notifications
  • Archiving & Retention
  • Chat/Messaging
  • Collaboration Tools
  • Contact Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Email Distribution
  • Email Monitoring
  • Email Templates
  • Inbox Management
  • Response Management
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Third-Party Integrations
  • Whitelisting/Blacklisting
See All features
Hide Email Management Software Features -

EssentialPIM

18/45
Show Email Management Software Features +

EssentialPIM

  • Best Value Note-Taking
    Software (2024)
eM Client
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
EssentialPIM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
eM Client
  • By eM Client
  • Located in Czechia
  • Founded in 2006
EssentialPIM
  • By Astonsoft
  • Located in Estonia
  • Founded in 2003
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