# Compare eM Client vs Microsoft 365 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare eM Client and Microsoft 365 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/160239-227157/eM-Client-vs-Microsoft-365

---

# eM Client vs Microsoft 365 Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eM ClientMicrosoft 3652/4 selected

[eM Client](https://www.capterra.com/p/160239/eM-Client/)[4.2 (188)](https://www.capterra.com/p/160239/eM-Client/reviews/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[## eM Client](https://www.capterra.com/p/160239/eM-Client/)[4.2 (188)](https://www.capterra.com/p/160239/eM-Client/reviews/)

Starting Price

€34.95one time

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

3.7

Reviews Sentiment

Based on [188 reviews](#user-reviews)

Positive

153

Neutral

22

Negative

13

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,116 reviews](#user-reviews)

Positive

13,457

Neutral

529

Negative

130

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,154 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

4.2

Inbox Management

4.6

Email Monitoring

4.3

Access Controls/Permissions

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Mobile App

\--

Email Distribution

NA

Inbox Management

4.5

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.2

User reviews[188](https://www.capterra.com/p/160239/eM-Client/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

3.7

User satisfaction

4.6

User reviews[14,116](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

€34.95Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for professionals and businesses of all sizes, this email, calendar, contacts, notes and task desktop program offers also online meetings support, instant translation of emails, and more.

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## User reviews

Pros & cons

SP

Stuart P.

Product manager

> "It was pretty straightforward getting my email account working to send and receive emails using this app."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___7069536)

TL

Tom L.

sales and marketing manager

> "I had been using microsoft outlook for years and after multuple corrupt data files and having to manage multiple..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___7167471)

OM

Oliver M.

Journalist

> "Fun to learn for professionals used to more limited Gmail but not as visually seamless although newer updates are very..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___6443811)

SH

Shauna H.

AP

> "I would have to uninstall the app and then redownload it sometimes."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___6853684)

IZ

Ignacio Z.

Software Engineer

> "I can have an up to date mailbox with very low downtime between the mail getting received on the original mail..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___4470454)

DG

Daniel G.

CEO

> "Besides the calendaring system synch, it does not work well with the new Gmail task system and doesn't support..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#SoftwareAdvice___6202240)

MR

Mark R.

Owner

> "I have found eMClient easy to setup and migrate over to from other platforms and on behalf of my clients after I have..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___4988545)

RS

Riccardo S.

Translator

> "The text editor is very basic, certain features are a bit clunky"

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___6431461)

MR

Mark R.

Owner

> "The user interface is simple yet very effective and fully customisable. "

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___4988545)

FA

Fabruzio A.

Technician

> "Sometimes it a bit slow while loading; I am not sure if local email managed with eM Client will be easy exportable to..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___6308683)

SA

Sara A.

Engineer

> "I use Emclient on a couple of computers and I am really satisfied."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___6317407)

DG

Daniel G.

CEO

> "There isn't even a way of getting paid support. "

[See full review](https://www.capterra.com/p/160239/eM-Client/#SoftwareAdvice___6202240)

FA

Fabruzio A.

Technician

> "I will surely install it on other computers."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___6308683)

JH

Jacob H.

Sales Manager

> "Customer support were rude and closed the support ticket to a paying customer without our consent and without..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#SoftwareAdvice___4629835)

RE

Ronald E.

Contributor

> "Feature-rich, supports all major email accounts, has integrated calendar"

[See full review](https://www.capterra.com/p/160239/eM-Client/#GetApp___4774623)

RE

Ronald E.

Contributor

> "Does not do that and when I suggested it to customer support they didn't even acknowledge the request and simply said..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#GetApp___4774623)

RE

Ronald E.

Contributor

> "Still, I think the client is fantastic enough that I would want to purchase it, that is, until I got to their..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#GetApp___4774623)

PW

Paul W.

Owner

> "I don't want to have my email stored on the external servers, I want local copies (leaving them on the server as well..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596486)

DS

Danker S.

Advisor

> "Working with eM Client is easy, setting it up to my own preferences is good. If you have the pro version, you can have..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#GetApp___3511494)

RE

Ronald E.

Contributor

> "There are too many steps with templates that you have to go through to set up a simple mail filter."

[See full review](https://www.capterra.com/p/160239/eM-Client/#GetApp___4774623)

VR

Verified Reviewer

Director

> "It's a great app, until you lose all of your emails and settings."

[See full review](https://www.capterra.com/p/160239/eM-Client/#GetApp___4852266)

SC

Sandra C.

Director of Nursing

> "I worry that the malfunctions I experienced were isolated incidents or due to some outside factor such as our..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3910509)

CS

Charlie S.

Systems Administrator

> "eM Client makes managing my Gmail much, MUCH easier and I love the theming and aesthetic of the software."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2958530)

Barry C.

Senior Partner, Advisory

> "The emClient product's export capability is effectively non-existent. If a later decision is made to return-to/go-to..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___4136840)

AB

Alison B.

Copywriter

> "Able to keep up to date through email and calendar with clients which makes my life easier."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596227)

VR

Verified Reviewer

Director

> "I've contacted eM Client's customer support several times about this, but they refuse to do anything about it."

[See full review](https://www.capterra.com/p/160239/eM-Client/#GetApp___4852266)

Harsh M.

Senior systems engineer

> "Easy navigation, better features as compared to other mail clients, professional version available for business needs."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3393268)

SC

Sandra C.

Director of Nursing

> "Performance and reliability were inconsistent."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3910509)

PC

Patrick C.

Pres CEO

> "Importing my data from MS Outlook was so easy I didn't actually realize that it happened except for the prompts to let..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596220)

DB

David B.

retired

> "Email not containing search request yields emails not containing requested terms."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596222)

SK

Steven K.

CPA

> "eM Client is very easy to use, and it allows me to be able to view all of my old emails, without the need to search..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596155)

TB

Tim B.

General Manager

> "Hard to figure out how to remove names associated with emails that have changed to different people."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596092)

VR

Verified Reviewer

Cheif Officer

> "The built in calendar in the sidebar is a nice easy to use feature that makes looking at my day at a glance very easy."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3351473)

VR

Verified Reviewer

Cheif Officer

> "There is a limit of three email accounts for free, which then gets quite expensive."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3351473)

MH

Mark H.

owner

> "Fantastic integration with Google calendar and contacts"

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3595981)

MA

Mark A.

VP

> "The response was even more baffling. If you buy two licenses 'at the same time' there is a deep discount. But if..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2408704)

MH

Mark H.

owner

> "It has been a reliable and solid product that integrates flawlessly with Google services."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3595981)

AoEUL

Ali of Express Union L.

Manager

> "One morning one of the computers stopped downloading the emails."

[See full review](https://www.capterra.com/p/160239/eM-Client/#GetApp___3479755)

CS

Charlie S.

Systems Administrator

> "The PGP setup during the process of adding an account is a huge bonus."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2958530)

RL

Rose L.

CEO

> "BIG bug - it started to cancel calendar appointments and events - it attempted to cancel them all over 3 years. "

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2788025)

AR

Ade R.

Operation Manager

> "Simple to setup, intuitive and good feature set."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___4525361)

Matt W.

President

> "Locks up my computer ALL THE TIME when processing new e-mail in any of my half dozen or so accounts."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2500782)

SC

Sandra C.

Director of Nursing

> "Support experience went well."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3910509)

VR

Verified Reviewer

Founder

> "Also the pricing was a bit strange. If I bought 1 license for a 1-time price, why I wouldn't get future upgrades?"

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2590909)

CB

Christophe B.

Research assistant

> "The software is free, and offers many functions and tools."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3611691)

MD

Mike D.

ceo

> "Tried out their suggestion ( I had to buy a new license to be able to follow their suggestion ), and it still didn't..."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2590035)

AB

Alison B.

Copywriter

> "The email syncs perfectly and I never miss messages."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596227)

Matt W.

President

> "I never could get the signatures and templating to work correctly."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2500782)

VR

Verified Reviewer

Cheif Officer

> "It makes checking email and understanding it a breeze."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3351473)

MD

Mike D.

ceo

> "After notifying them that the issue persists, still waiting for 3 weeks with no reply."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2590035)

VR

Verified Reviewer

Head of IT

> "Email client is a very interesting email client, reliable and a excellent alternative to Outlook."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596671)

TD

Tony D.

Marketing Mgr.

> "No other software that I use causes loss of data except emclient."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2697207)

VR

Verified Reviewer

Head of IT

> "Easy integration with Gmail."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___3596671)

TD

Tony D.

Marketing Mgr.

> "Database design poorly written and administered."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2697207)

CS

Charlie S.

Systems Administrator

> "It's easy to use but the feature set is robust."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2958530)

RL

Rose L.

CEO

> "Only way to stop it was to force-quit and uninstall."

[See full review](https://www.capterra.com/p/160239/eM-Client/#Capterra___2788025)

[View Reviews](https://www.capterra.com/p/160239/eM-Client/reviews/)

VR

Verified Reviewer

System Adminstrator

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud services..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887)

VR

Verified Reviewer

Sales Specialist

> "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and other..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

ET

Edward T.

Founder and Marketing Strategist

> "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not enough."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update real-time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to other..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

AD

Arnold D.

Senior Executive

> "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and document..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor decisions,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Sales Specialist

> "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive work..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most of the..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

SP

Sonu P.

Systems Analyst

> "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses that are..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

CQ

Connor Q.

IT Team Lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate in real..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VT

Victoria T.

Self-Employed

> "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

AG

Adrian G.

Building Operator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365, making using..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

KB

Katrina B.

Cashier

> "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

VT

Victoria T.

Self-Employed

> "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop installed..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

Troy C.

Owner

> "The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

VR

Verified Reviewer

It Administrator

> "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make the..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

MO

Michael O.

Communications Manager

> "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

Troy C.

Owner

> "It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

AC

Andrew C.

Inspection and Training Manager

> "My only concern with this package is the ongoing cost, where most basic functions are available you have to some times pay a premium to access wider functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6851495)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

Nicholas D.

Project Manager

> "I don't love the browser-based version, as I prefer Desktop applications, as I find they are more feature rich."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7106304)

MB

Mohammed B.

Researcher

> "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

VR

Verified Reviewer

Physiotherapist

> "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

CY

Chun Y.

Office Manager

> "Frequent updates sometimes change layouts or behaviour, interrupting workflows."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7084730)

MW

Matthew W.

School Support and Retention Manager

> "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143)

AJ

Arnaud J.

Software developer

> "Pushing for subscription increases in free products can push some customers away and be detrimental to use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

LS

Louis S.

CTO

> "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I do not like the occasional glitches and bugs and the lag in performance sometimes. But for the most part, it is efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7095882)

Blake A.

It Technician

> "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

LS

Louis S.

CTO

> "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

KR

Katherine R.

School Administrator

> "With all of the student project videos, storage is really a problem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and obfuscated..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

ET

Edward T.

Founder and Marketing Strategist

> "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

PW

Pamela W.

Community Programs Specialist

> "It updates the view and it can be confusing for me to navigate as I don't understand what all the options are or where the functions are of what I need."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6861334)

MB

Mohammed B.

Researcher

> "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo effect..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

VR

Verified Reviewer

Physiotherapist

> "The only drawback is the subscription cost, which can feel a bit high over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

Physiotherapist

> "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

VP of Finance and Operations

> "We switched to get away from managing individual Microsoft licenses, which had become a real headache."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7112149)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

KR

Katherine R.

School Administrator

> "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

CK

Christina K.

Manager

> "For leads, I can store data, share files and send emails all in an efficient and easy way!"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it does..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

JS

Juan S.

Senior Consultant

> "Email management is forward-looking, document workflows are automated, and file sharing through OneDrive and SharePoint keeps everyone in line."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6877116)

VR

Verified Reviewer

HR Assistant

> "Syncing and live collaboration require an internet connection which can make it hard when you are on the go."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6873301)

AD

Arnold D.

Senior Executive

> "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

JM

Jasmine M.

Operations Analyst

> "I dont like that in order to add a calendar invite, I have to open the invite as an email and then save it to add it to my calendar."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6413859)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

## User interface

[eM Client](https://www.capterra.com/p/160239/eM-Client/)

4.16 (188)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,116)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

eM Client

Top features

20/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/160239/eM-Client/#features)

Microsoft 365

14/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

### Recognition

eM Client is recognized as a top-rated tool in 3 Capterra Shortlist reports

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

eM Client

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eM Client

-   By eM Client
-   Located in Czechia
-   Founded in 2006

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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Features

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

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4.6

Features

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4.5

Ease of Use

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

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Ease of Use

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[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

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