Aspect Workforce vs Clockify: Which is a better fit?

Bernard: Hi, I'm Bernard contact center as a service consultant. And I rate the Alvaria Workforce Management a four out of five. For more information about Alvaria and its solutions click below. Before using Alvaria, a solution involving a customized homegrown solution with Microsoft dynamics was being used without the power of a true workforce engagement management solution. And so Alvaria was by far more appealing for a larger enterprise in general. Alvaria is the most logical solution for an aspect, a branded contact center, which is where this essentially originated from many years ago. It's very tightly integrated into the workflows. And as a result, you can create the workforce engagement models for voice and for email and for chats and other forms of communications in a contact center. And it works extremely well. Alvaria's solutions are really designed to be used by professionals with experience in the workforce engagement environment. And so if you are a professional, who's worked in the workforce management field and know the lingo and the overall metrics. It's very easy to get started. I would say that this is a solution that's really more geared to the more sophisticated, larger enterprises and for a mid-size type business it may not be the best solution for you. And there's some other alternatives that may be suited to a business that wants very basic requirements. For those evaluating a workforce engagement solution or workforce management solution. I would suggest that you work with a workforce management consultant who can assist you in setting up the overall workflow, logic and business goals for the actual configuration. For most mid-sized companies, you might want to look for solutions from NICE and from Verint and a few others, or Calabrio that are more geared to the more cost effective cloud-based mid-market solutions. However, the Alvaria solution definitely is one of the leaders and will meet your requirements, especially for the larger enterprises.

Speaker 1: Hello, my name is Diego I'm the CEO at Denta AI, and my five star rating for Clockify if five out of five. Okay, so at Denta AI, we do consultancy. We are quite straight out in terms of partnerships, so we have to keep track of the time allocation of each one of our partners, and also inside the organization, so we need a tool that allows us to keep track of our time dedication, and also, it's the basis for our billing and budgeting to our end clients. So what we love about Clockify is extreme ease of use. It's very, very streamlined in terms of keeping track of which task are you being working on and which task or project you have been devoting your time to. You can do it several ways, and so some people just do it at the end of the day and they just keep track of the time devoted to each task, and maybe copy paste from the day before and modify. Or you can do it online and you can make the computer clock it directly, or even you can let the app monitor your use of the computer and then add up the time to each task. You can do that at the client project or task level, which is very convenient. So what I see as small room for improvement is there are three levels you can keep track of your time. Those are client, project, and task, and sometimes you might get a bit misled or mixed up between the three levels. So maybe the app could do something in terms of clarifying or providing default behaviors for the things you most usually are repeating.