Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Vertex leverages a 40-year singular focus on tax technology to develop solutions and services to support business growth for companies of all sizes around the world.
Partnerships, S Corp, C Corp, multi-member LLC, trusts and estates.
The customer support and ease of use has been fantastic. I have had to call Vertex for support, for recommendations on doing things and for knowledge on the product.
There are sometimes outages, since we are using a cloud based product, and those do cause some orders to go through without the correct taxes being charged.
The customer service people are also exceptionally friendly and the Exchange provides a great opportunity to network with them and fellow colleagues.
Single point of failure. If any part of the connection to Vertex is down the ERP system is unable to complete jobs.
Vertex Cloud has a very easy to use and comprehensive user interface, a robust product mapping capability, and the ability to user test within the interface.
The only thing that we don't like is being charged a minimum fee if we do not use the software in any given month.
I like the ability to run reports and see all of my data so I can manage it myself, in addition to taking advantage of the reporting functionality.
Customer service is all by e-mail and it's poor.
I love doing things myself to save some money. I love that I can import all my information from Quickbooks so so easily, and then just enter a few other personal things.
Low and behold my accountant made mistakes and I still got audited. After trying my hand at TurboTax I cut expenses massively by dumping the accountant and doing TurboTax.
We can do our business taxes without an accountant and save a fortune. It's super easy and understandable, even for a creative person.
That it comes from a company which routinely seeks to confuse the tax process. I will not be paying them money to continue to mystify it's customers.
TurboTax has been helpful to me for the past several years. The fact that my Self-Employment Quickbooks can feed information directly into my TurboTax is amazing.
I used to go through an accountant that charged 2-3x what TurboTax does. I always was afraid I would get audited because I made a mistake.
Customer service is amazing the tech support is on point and I recommended other to used this software for their business.
I do not recommend TurboTax because their customer service is terrible.
Tigran: Hi, my name is Tigran. I'm a small business owner. I run two businesses, one in real estate and another one is in financial analytical consulting. So basically the first business deals with buying, selling, renovating, renting out homes, and the second business is all about calculations, analytical calculations in numerics. I would like to give TurboTax Business a rating of five. So before I switched to TurboTax, I actually filled out all the forms myself by hand. And when the amount of paperwork became too much, I hired a CPA. And this didn't really work for me because I didn't really know what was going on behind the scenes and also, I was afraid that there could be a mistake. Either I can make a mistake when calculating everything by hand or my CPA would make a mistake, which she actually did. And also with time when my business was growing, the amount of information that I had to put into the tax returns was too much. And actually my CPA fees were running a lot. And especially when you have many rentals, you will be looking at pretty serious bills. So for TurboTax, I actually did not have any serious limitations on the number of rentals, as I know they have certain figure, but it's pretty high. So if you have 1, 2, 3, 10 rentals or slightly more, it's still the same price. And on top of that, what I like about TurboTax is that I can actually play with numbers a little bit to figure out my strategy for the next year. So the reason I picked TurboTax was because this is probably one of the best known packages on the market, and the price looked all right. It was actually cheaper than using a CPA, so I decided to give it a try and I really, really loved it. So I was really hooked and I never switched to anything else. So starting with TurboTax was pretty easy actually and there are lots of hints and a lot of information online, and it even feels like a game in a sense. So it's kind of a little bit addictive because it suggests you certain deductions and certain tricks. So it was pretty easy to start. Sometimes I had to really dig deeper into the law because some nuances are pretty subtle. And even within the package, it was not clarified enough. But after a certain time, you can get familiar with the packet, you can kind of sense what you need to use as an input. And with every year, it actually took me less and less time to prepare my returns for me and my company. My main recommendation would be to actually study the law. You don't have to go through the entire tax code. You can buy some books and go through them page by page to figure out the best solution for your business because TurboTax is not a magic stick. It's a tool. So you really need to know in advance how to structure your business, how to run it properly in order to minimize your taxes. And once you know the law, once you know all these strategies, then you can actually use TurboTax properly. It will not tell you everything when you're filing the taxes, it will only hint at things that you need to put down in your tax returns.
Vertex
Top FeaturesTurboTax Business
Vertex
--
TurboTax Business
--
Products similar to those you're currently comparing: