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Qminder helps companies digitize their queuing experiences. Our system does not discriminate by industry: from retail to healthcare to education, everybody benefits from virtual queuing.
Apartment Communities, Student Housing, and HOAs worldwide
What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of.
Cons would be a lot of our clients have learning deficiencies so it is difficult for some to navigate.
It helps in gathering name and other information related to customers and helps in informing them about their queue status. It helps in providing customized experiences to visitors.
The thing I dislike the most is how complicated it is to edit a profile.
I like knowing who has the client checked in. I like the ease of switching locations.
Lack of reminder system to remind departments to transfer patients to the next department. Lots of forgetting to transfer and patients having to wait awhile.
Brilliant tool for queue management, probably the best on the market.
Sometimes when their are changes it is hard to figure out how to use them.
Overall, we're pleased we switched to Reliant. The software combined with the customer service have helped improved our parking situation and help take it to the next level.
The wording/verbiage can sometimes be misleading for users.
My overall experience with Reliant parking is excellent and I would highly recommend it to any comany.
As a User on the account, I have found site navigation to be confusing.
Reliant Parking has been a valuable addition to our community and how we manage parking. Our partnership has just begun but I believe it will be a successful collaboration.
When you are searching for an address, there is no feature to manually enter it and look for the address, we need to scroll through and find the address we need.
Onboarding properties is a piece of cake, the resident portal is easy to navigate so our customers are happy and the towing companies love having real time access to parking permit information.
I don't like that on my mobile phone the screen will not fully show on the pop ups when registering a vehicle or guest pass. Residents have mentioned they sometimes can't log-in.
Qminder
Top FeaturesReliant Parking
Qminder
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Reliant Parking
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