# Compare Shortcut vs Zoho Projects 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Projects and Shortcut based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/160498-169455/Shortcut-vs-Zoho-Projects

---

# Zoho Projects vs Shortcut Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho ProjectsShortcut2/4 selected

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.5 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

[Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/)

[## Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.5 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [855 reviews](#user-reviews)

Positive

789

Neutral

49

Negative

17

[## Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/)

Starting Price

$8.50/year

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [363 reviews](#user-reviews)

Positive

347

Neutral

15

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 32,873 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Not enough reviews

Feature ratings

Task Management

4.5

Multiple Projects

4.5

Project Planning/Scheduling

4.5

Commenting/Notes

3.3

Activity Dashboard

\--

63%Fit

Missing features

Not enough reviews

Feature ratings

Task Management

4.6

Multiple Projects

4.8

Project Planning/Scheduling

4.7

Commenting/Notes

NA

Activity Dashboard

\--

User satisfaction

User satisfaction

4.5

User reviews[855](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.4

Customer support

4.2

User satisfaction

4.6

User reviews[363](https://www.capterra.com/p/160498/Shortcut/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$4Per User, Per Month

-   Free version
-   Free trial

Price starts from

$8.50Per User, Per Year

-   Free version
-   Free trial

Best for

Best for

Teams of all sizes and industries that are looking for a PM tool to plan, track and collaborate on their projects.

Best for

Shortcut is ideal for mid-sized Agile software teams who are looking for a Kanban-style project management tool that has enterprise-grade features, but is simple to configure and use.

## User reviews

Pros & cons

MEENACHISUNDARAM M.

Project Manager

> "The integration of features such as timesheets, reporting, and task tracking facilitate effective project management, making Zoho Projects an..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7087097)

Jay B.

Owner

> "I disliked the UI creativity, there are lot of options but still it lacks that user friendliness of making task, sub task, task decscription..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7037629)

VA

Vicky A.

Account Manager

> "Zoho Projects enabled Equatorial Insurance Brokers to project tracking plus team coordination, resulting in better client service plus more..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7022220)

EZ

Eman Z.

PMO excutive

> "Zoho Projects' drawbacks include a learning curve for advanced features, limited customization in lower plans, complex permission settings,..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6596572)

IRA

Imogen R. A.

Digital Marketing Specialist

> "Zoho Projects helps us keep our marketing deliverables in order particularly where campaigns are getting delivered across a range of media and..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6816858)

MH

Mahamudul H.

Director

> "Productivity can be negatively impacted by occasional lag or slow loading times, particularly on larger projects with numerous tasks and..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6419878)

AJ

Amy J.

Owner and Lead Designer

> "It helps me stay organized, simplifies planning, and I love the way it allows me to track my time and share all of the info with the client."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6812932)

PB

Pippa B.

Director facilitator

> "Spam emails after signup, duplication of purpose of modules."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7039323)

MEENACHISUNDARAM M.

Project Manager

> "The tool's intuitive interface, customizable workflows, and robust reporting capabilities make it easy to maintain very complex projects."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7087097)

VR

Verified Reviewer

Product Manager

> "As all Zoho tools, it can be a little overwhelming to set-up properly, specially on your own without a consultant. If you want something very..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7015339)

CD

Carla D.

Finance and Operations Manager

> "For a marketing and creative agency such as ours, it enables us to run campaigns, log billable hours and assign tasks without feeling..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6828973)

AS

Adeniran S.

Associate Traveling Secretary

> "The vendor (Zoho) offers the most robust IT software tools but they have failed to incorporate offline mode on Zoho Projects."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6625822)

TA

Tim A.

Strategic Operations Director

> "The task dependencies and Gantt chart are perfect for keeping our regulatory, R&D and supply chain teams in sync with launch timelines."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6848596)

DX

Derrick X.

Senior software engineer

> "Some of the advanced features are only available in higher-priced plans, which might not be affordable for small teams or businesses."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6298251)

JF

Jeffery F.

Executive Director

> "Zoho Projects has highly customizable dashboard that offers comprehensive set of features ranging from task, project and resources management."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6883066)

SY

Shivani Y.

Director

> "No dashboard showing collated numbers, it does not give overall picture of the performance"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6400444)

João F.

Sócio

> "The platform is user-friendly, well-organized, and offers a wide range of features that help manage tasks, timelines, and team collaboration..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6842254)

LH

Lingraj H.

md

> "subscription charge is very high and its sales team is not accuarte in extending my account orupgrading the account"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6683465)

TG

Tanvi G.

CFO

> "Zoho projects is a Good project management tools where you can see dashboard and reports for tasks status."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7081346)

VR

VASUNTHARA R.

Creative Designer

> "that it can be a bit slow and occasionally experiences performance issues, especially with larger projects."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6402332)

VR

Verified Reviewer

Product Manager

> "It's connected with the Zoho Suite and specially with Sprints and Desk/Bugtracker, which is great. If the team gets along with the..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7015339)

Sizwe K.

Director

> "Another thing is that I have to subscribe to each & every segment of Zoho. Why can't it be one subscription?"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6650759)

AS

Aaron S.

Graphic Designer

> "I appreciate the time tracking and basic reporting, which help with planning and workload visibility."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7077842)

Alicia B.

Executive Director

> "There is a lack of physical support which adds to the frustration."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6854112)

PP

Prudhvi P.

QMS Manager

> "User friendly interface and accessibility for handling Mutiple projects and user time logs and milestones tracking"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___7025204)

LI

Leo I.

Head of Department

> "The least I liked about Zoho Projects was its occasional complexity in customization options"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6548190)

SR

Sankar R.

cvb

> "Zoho Projects offers a comprehensive suite of features designed to simplify project management tasks, from planning and tracking progress to..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6266486)

Eric P.

Architect

> "Too complex or not enough templated set-ups for a smaller business."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6628359)

AD

Akshay D.

Planning Engineer

> "What I like most about Zoho Projects is its intuitive interface and comprehensive features, which allow for easy task management,..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6501236)

JM

Joshua M.

Project Manager

> "My team that never knows or had zero knowledge about project management apps were basically having easy time to use it with small amount of..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6376971)

VR

Verified Reviewer

GM

> "This program allows me to organize my work and access all tasks and projects in one place, making it easy for me to handle them effectively."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6271057)

Sridevi K.

Senior program management

> "Editing the visualization of reports, unable to alter the charts as per my requirement, may be less knowledge on that part could be a reason..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___4987910)

SA

Shaam A.

CEO

> "It offers a range of features like task management, time tracking, and collaboration tools that help teams stay organized and productive."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6549727)

Alicia B.

Executive Director

> "Lack of physical support option."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6854112)

Sameer B.

Designer

> "Smart way to manage project with milestone and employee performance in one place."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7117070)

SH

Supreme H.

Owner

> "user interface can be somewhat cluttered, making it challenging to navigate."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6676857)

SM

SHAHEEBUDHEEN M.

MD

> "I particularly appreciate its customizable dashboards and reporting tools, which allow teams to monitor progress and performance easily."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6264330)

MW

Malka W.

Director

> "Time log cannot add in enteprise package."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6596712)

PS

Pereira S.

Informatics Engineer

> "Having been involved in the acquisition and deployment, I can attest that Zoho Projects is cost effective especially because it offers a wide..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6603362)

TV

Tejasvi V.

Founder

> "One downside is the learning curve for new users unfamiliar with the Zoho ecosystem."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6506438)

MVS

Manish Vasan S.

Finance Analyst

> "The interface is user-friendly, making it easy to track progress, assign responsibilities, and collaborate across teams."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7115785)

JC

James C.

Director

> "can be difficult to track future time on projects"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6562416)

AT

Andrew T.

Associate Project Manager

> "The system included a number of project management features that allowed my team to be more efficient with reporting, therefore giving them..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6391807)

TR

Thilak R.

Consultant

> "it's little bit of lag when its load the page ."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6610451)

David V.

Lead Developer

> "It's a great tool if you're already comfortable or setup in the Zoho suite of products - and the mobile app remains superior to anything else..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7086171)

João F.

Sócio

> "I honestly can’t point out anything I don’t like – it’s intuitive, efficient, and really well-designed.""

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6842254)

PR

Prasanth R.

PDO

> "Comprehensive project management solution with features like task management, Gantt charts, timesheets, and document management."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6402441)

SC

Stuart C.

Warehouse manager

> "It is challenging to customise and does take some time to load"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6485522)

NF

Natalie F.

Administrator

> "Once set up, it is a great option for a project management tool, especially if you are already using other Zoho suite tools."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7110777)

ND

Nina D.

Project Manager

> "I didn't like how the Gantt Chart is really hard to scale regarding the print to PDF option; it's hard to include all relevant information..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___4845456)

SN

Soorya N.

Head Technical Division

> "It prioritizes intuitive design, clear navigation, and simple controls, ensuring a seamless experience for users of varying technical..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6328077)

NP

Nirmal P.

Aplication Engineer

> "Uploading files is bit slow."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6335565)

SH

Supreme H.

Owner

> "it's a comprehensive project management tool that offers a variety of features to help teams plan, track, and collaborate on projects..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6676857)

AM

Aditya M.

Chief Growth Officer

> "Learning curve makes it difficult to understand for a beginner"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6712943)

Sashah C.

Project Designer

> "Zoho Projects allows easy document and multiple projects easy management product and the ability to create data analytics is effective."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6299740)

NB

Nathan B.

Owner

> "sub tasks are very flat, not as hierarchical as needed."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6646678)

CL

Chris L.

Manager

> "Zoho Projects is a viable resource for my business, it helps me visualize any project progress and where is the hold."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6377986)

Jaineet S.

Owner

> "Too many functions sometimes create confusion"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6351504)

PS

Paul S.

CTO

> "Flexibility in creating plans and rich data availability. "

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7118258)

DDD

Dhilipkumar D D.

Developer

> "Having issue in creating a task workflow"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6500942)

CD

Carla D.

Finance and Operations Manager

> "The deadlines are more predictable, the client work is more carefully noted and we’ve tightened up how we estimate and invoice."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6828973)

DM

Dieudonné M.

Managing Director

> "There is a problem with their gateway payment."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6548044)

CD

Carla D.

Finance and Operations Manager

> "Zoho Projects is impressively good at creating an interface that has a fair amount of task detail, but still manages to feel straightforward."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6828973)

DM

Dieudonné M.

Managing Director

> "I have been struggling to make payment for subscription fees."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6548044)

SB

Sara B.

Health Coach

> "Love Zoho Projects for project management, provide us with great UI and amazing dashboard that has everything we need for our projects."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6699617)

JA

JULIANA A.

director

> "Customer care timing of reponse was too long"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6298952)

Allison Y.

Owner

> "It is a simple interface where even someone with minimal project management experience can enter a plan."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7091048)

VR

Verified Reviewer

projects manager

> "its expensive compares to other sites doing the same thing"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6472660)

SM

SHAHEEBUDHEEN M.

MD

> "It offers a wide range of tools for planning, tracking, and collaborating on projects, all within a user-friendly interface."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6264330)

TS

Tiffany S.

Database administrator

> "Zoho project is expensive in my view and it pains me alot."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6588154)

Shria G.

Founder

> "Small businesses need to keep track of each project individually at a micro level and Zoho projects provides a pocket friendly way to do just..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#GetApp___6317532)

Mauricio E.

Project Manager

> "Not recommended for teams that are not used to project management tools, documentation and progress tracking."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6056439)

MT

Mariane T.

Manager

> "Zoho is gteat in the fact that it makes group project management easier."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___7062909)

ED

Ephraim D.

Senior Product Manager

> "That is not ideal, if projects are for smart agile teams then sprint should not be a separate app that i have to pay for."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6003685)

DR

Daniele R.

Secretary General

> "Implementation of the product has enabled us to streamline all our project management processes and ensure comprehensive reporting."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6612276)

NM

Naftali M.

CEO

> "not the best ui/ux"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6355231)

PR

Prasanth R.

PDO

> "Zoho Projects stands out as the dedicated project management tool offering a wide range of features suitable for various project management..."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6402441)

VR

Verified Reviewer

Systems Engineer

> "I would never like to switch to a different package."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6589792)

PS

Pereira S.

Informatics Engineer

> "Additionally it enable us to collaborate without any friction by sharing files, commenting and mentioning which has reduced miscommunication."

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___6603362)

CB

Chiara B.

Project Manager

> "Not flexible in code editing, so you need to be more careful in adding tasks"

[See full review](https://www.capterra.com/p/169455/Zoho-Projects/#Capterra___4792655)

[View Reviews](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

MR

Manish R.

Software Engineer

> "The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617)

JH

Jo H.

Product Manager

> "We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic?"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386)

PG

Paul G.

Software Specialist

> "Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3498285)

JH

Jo H.

Product Manager

> "Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is if..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386)

CC

Cindy C.

Product Manager

> "Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high level-..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231741)

JH

Jo H.

Product Manager

> "The integrations of shortcut with other commonly used software by product managers are lacking."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386)

JH

Jo H.

Product Manager

> "The reporting function looks very comprehensive and powerful but we don't use it well enough."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386)

AG

Amy G.

Customer Support Manager

> "Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we create..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703)

AG

Amy G.

Customer Support Manager

> "I am only a user, but I know that our Engineering manager will be switching us to a different product soon for ticket management with the..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703)

MA

Marco A.

Project Manager

> "See?Other than that, it would be awesome to be able to change the team shortcut url. When I've created my team account I didn't know that..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4248165)

VR

Verified Reviewer

Software Engineer

> "It's non-invasive product that can be used in many different development processing styles, we have used it from Scrum, to KanBan to..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3554844)

JD

John D.

VP of Engineering

> "There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways I..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188852)

FH

Fredrik H.

CEO

> "Nice diagrams and overviews."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369)

WA

Wanja A.

Product owner

> "Moving stories between different Workflows is sometimes a bit annoying."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231275)

SM

Sam M.

Web Developer

> "The webhooks for external tool integrations is nice (i.e. Github) and it clearly lays out ticket history, commit/PR tracking, and ticket..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186883)

TW

Timothy W.

Software Engineer

> "Dependency tracking is essentially non-existent because there is no point in creating dependencies for a story if I can't then sort them..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186781)

DW

Doug W.

Software Developer

> "I like the ability to easily create projects, tickets, and sub-tasks and to easily create custom view and filter tickets."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186806)

DD

Dylan D.

Senior Software Engineer

> "Search is also not great which can make it hard to lookup tickets and can cause duplicates / confusion when people can't find the..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188710)

KiV

Kateřina V.

Study Coordinator

> "It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285)

CYK

Ching Yen K.

Chief Technology Officer

> "Charging fee : I have team member join and leave, empty seat is a waste of money."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4246794)

PZ

Paige Z.

Product Manager

> "I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features,..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367)

AG

Amy G.

Customer Support Manager

> "Not user friendly for sorting or tagging for projects."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703)

AS

Andrew S.

Software Developer

> "The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186833)

SJ

Sam J.

Director

> "Unless you work in Agile methodology day in and day out, it can be difficult to understand how to effectively organize tasks/stories into..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186896)

TM

Thomas M.

Senior Software Engineer

> "I like the Github feature that allows linking PRs to tickets and move them along the workflow at different states."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186845)

EH

Emma H.

Product Manager / Data Analyst

> "This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want notifications..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186953)

RA

Rafael A.

Marketing Leader

> "I like how easelly is to edit, tracking and manage your Projects anda tasks."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406)

MS

Mike S.

President

> "When you add tickets they sometimes "disappear" because you did not classify them correctly, e.g. wrong team, wrong workflow, wrong state..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186819)

EB

Erika B.

Customer Success Team Lead

> "I like how I can access my teams reports and see what is currently being worked on."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231003)

SO

Samantha O.

Mobile Dev

> "All of the agile terminology is flipped or thrown out in shortcut and it makes it so confusing. Why not stick to the commonly accepted..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187002)

RA

Rafael A.

Marketing Leader

> "We also manage our OKRs, so its very simple to connect those simple tasks to the strategic goals."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406)

GR

Gabriela R.

Manager

> "My team is not from the technology business so some features doesnt make sense to us."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231880)

CJ

Cristian J.

CEO

> "Its integration with GitHub and similar tools is best in class."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4236966)

AL

Antoinette L.

Valuation assistant

> "There is no invoicing or tracking time so this was a bit of a turn off for me if this feature is upgraded the overall experience would be..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2876338)

SJ

Sam J.

Android Software Engineer

> "Shortcut provides a clear and useful overview of the tasks in the project."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4230840)

LaD

Lee-ann D.

Director of Business Systems

> "The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3194557)

FH

Fredrik H.

CEO

> "It is extremely easy to use."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369)

VR

Verified Reviewer

Implementations Strategist

> "Searching for specific tickets is really lacking - the filters aren't present in the product and are hard to remember."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038)

FH

Fredrik H.

CEO

> "Easy to get started with."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369)

AL

Anthony L.

Supervisor

> "Sometimes, the UI glitches when commenting into a ticket and shows the markups instead."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187096)

CK

Caleb K.

Software Engineer

> "We are a small-medium sized software / digital marketing agency and this helps us plan out our biweekly sprints in a very effective and..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186815)

ND

Nick D.

Chief Technology Officer

> "The product does not have a great way to document individual requirements or acceptance cases."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884)

RB

Rimjhim B.

Software Developer

> "We have been using this tool since few months and can easily track and reporting project activities for specific projects and clients"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2819151)

EI

Eva I.

Marketing

> "Some of the features are cluttered in the interface, and it's not always easy to see which task is part of which work stream over time."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186775)

PZ

Paige Z.

Product Manager

> "I run 2 large scale applications and Shortcut has given my team the transparency it needs to operate at a high cadence."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367)

MB

Maddie B.

SDK Engineer

> "Sometimes it's hard to tell which filters you have applied, and therefore why a certain ticket is/isn't showing up."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186762)

VR

Verified Reviewer

Implementations Strategist

> "I like getting a holistic view of all the work our engineering teams are doing, and can easily zoom in on the work of just my team."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038)

FA

Fiona A.

Account Executive

> "There's no color coding system so can't differentiate between a hot priority and low priority"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186827)

TL

Thomas L.

Developer

> "The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191775)

VR

Verified Reviewer

Solutions Engineer

> "sometimes tickets you create are lost in a void if not triaged correctly"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017)

VR

Verified Reviewer

Marketing Executive

> "I am genuinely impressed with this new application and the limitation of it being only audio pushes me to get out of my comfort zone and..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2883716)

KK

Kristiana K.

Engineer

> "The organization between stories, epics, workflows etc is confusing"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191229)

KiV

Kateřina V.

Study Coordinator

> "Shortcut is a project management tool which is very easy to use and is suitable for agile teams."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285)

CT

Carl T.

graduate student

> "interface can be somewhat confusing, specifically creating new workflows"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793)

RC

Russ C.

Senior Engineer

> "Also, searching and filtering is very robust."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234108)

CG

Camila G.

Designer

> "Naming conventions are awful in this software, epics, stories etc dont make sense"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187106)

MR

Manish R.

Software Engineer

> "It's super easy to use Shortcut features without going into much details as it's self reflective."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617)

VR

Verified Reviewer

Full Stack Engineer

> "Also don't like that there are no subtasks that expands to a whole ticket."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327046)

Alan S.

Product Manager

> "The collaboration with team members and tracking of features or bugs makes it very valuable for our dev and product teams!"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3043972)

VR

Verified Reviewer

Solutions Engineer

> "Sometimes the auto-save fails and you lose work"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017)

RJ

Rachel J.

Software Engineer

> "It is very helpful to have my PRs and cards so closely linked and better help my team understand their progress as they make their way..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186839)

EC

Elizabeth C.

Project Manager

> "Sometimes it's hard to remember where less often used features are."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187139)

IP

Isak P.

Developer

> "Offers lots of customizability."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3984613)

KD

Kathryn D.

Chief of Staff

> "The reason we stopped using it was we didn't actually need all the features that it had."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186876)

VR

Verified Reviewer

Operation Product Manajer

> "I like the product; it's very user-friendly; I love the messages that appear when the platform is loading"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231772)

VR

Verified Reviewer

Lead Engineer

> "The burndown charts can be relatively hard to read."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186829)

JO

Jared O.

VP of Engineering

> "Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186799)

KI

Krishna I.

sre

> "The speed and loading time is quite slow."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186937)

SF

Sam F.

Software Engineer

> "The ability to create epics and cards at a basic level is good enough for most use cases."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186921)

VR

Verified Reviewer

Business Intelligence Developer

> "Mostly dates feels confusing, and currently it only changes the interface from a card when the task is due."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704)

EN

Emily N.

Senior Product Manager

> "The roadmap tool is extremely valuable for communicating progress and dependencies to the rest of my organization."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187124)

LN

Leo N.

Software Engineer

> "The mobile app experience wasn’t great when I first tried."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187713)

ND

Nick D.

Chief Technology Officer

> "We love the tool and leverage it for all of our product management and agile software delivery workflows."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884)

Ezra S.

Customer Support Engineer at Appointlet

> "As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2448089)

CT

Carl T.

graduate student

> "Very helpful for planning what steps need to be taken, their relative priority and documenting progress/implementation in a research..."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793)

RC

Reena C.

Customer Experience

> "Easy for requests to get lost, hard to follow requests"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187029)

MS

Matt S.

CEO

> "Shortcut lets me track my tasks across projects with ease - in fact that's a core piece of what they do."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186960)

VR

Verified Reviewer

Business Intelligence Developer

> "I believe it's missing a few features that you should expect from a project management software."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704)

VR

Verified Reviewer

Founder

> "It makes managing tasks so much easier"

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3731108)

PT

Pierce T.

Senior Software Engineer

> "I don't know if this is just how we have it set up, or I am just not used to the interface yet."

[See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2473470)

[View Reviews](https://www.capterra.com/p/160498/Shortcut/reviews/)

## User interface

4.49 (855)

[Shortcut](https://www.capterra.com/p/160498/Shortcut/)

4.60 (363)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

Zoho Projects

Top features

41/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/169455/Zoho-Projects/#features)

Shortcut

29/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/160498/Shortcut/#features)

### Recognition

No recognitions have been awarded to Zoho Projects

No recognitions have been awarded to Shortcut

### Deployment & support

Zoho Projects

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shortcut

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Projects

-   By Zoho
-   Located in United States
-   Founded in 1996

Shortcut

-   By Shortcut
-   Located in United States
-   Founded in 2015

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[Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.60 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/)

vs

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

$8.5/year

Price

$35/month

4.4

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/160498-162032/Shortcut-vs-Backlog)

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.49 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,558)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$4/month

Price

$10/month

4.4

Features

4.6

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/158833-169455/ClickUp-vs-Zoho-Projects)

[Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.60 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$8.5/year

Price

$19/month

4.4

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-160498/Freshdesk-vs-Shortcut)