# Compare Mailbird vs Gmail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailbird and Gmail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/160517-202338/Mailbird-vs-Gmail --- # Mailbird vs Gmail Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailbirdGmail2/4 selected [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.4 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) [## Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.4 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) Starting Price $2.28/year Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.1 Reviews Sentiment Based on [394 reviews](#user-reviews) Positive 347 Neutral 11 Negative 36 [## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.4 Reviews Sentiment Based on [13,477 reviews](#user-reviews) Positive 13,246 Neutral 199 Negative 32 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 12,154 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Mobile App NA Email Distribution NA Inbox Management 4.4 Email Monitoring 4.4 Access Controls/Permissions NA 66%Fit Missing features Feature ratings Mobile App 4.8 Email Distribution NA Inbox Management 4.7 Email Monitoring 4.6 Access Controls/Permissions NA User satisfaction User satisfaction 4.4 User reviews[394](https://www.capterra.com/p/160517/Mailbird/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.1 User satisfaction 4.8 User reviews[13,477](https://www.capterra.com/p/202338/Gmail/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.4 Price starts from Price starts from $2.28Per User, Per Year - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Anyone that has Windows PC, has more than one email address. The customers who have reported great success with the tool, have been small business owners, solopreneurs, freelancers, and Marcomms! Best for Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. ## User reviews Pros & cons GP Giacomo P. Sales > "With Mailbird I can manage both mail and other very useful apps for my work from a single program without having to always change..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075282) SM Sam M. Executive > "For example, if someone schedules a meeting from an O365 account, then cancels it, the cancellation is not processed correctly and..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___7018350) BD Bill D. Digital Marketer > "I like a unified email account that consolidates all my Gmail accounts in one place." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307) SM Sam M. Executive > "There is no integration with Teams, so you can't schedule a meeting from MB and put a Teams meeting link in, like you can with..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___7018350) CN Cameron N. Owner > "Love that it's simplified, love that I can customize and add other communication apps like Teams, Slack, etc. but it needs less..." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4562852) OD Olena D. Kunstlerin > "However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be rated..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6453155) AR Azizur R. Network Operator > "It works with both Windows and macOS.I can complete tasks quickly because to the clear and simple UI and the abundance of keyboard..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843492) WLD W Lawrence D. CEO > "They will send you a GPT response that has nothing to do with your question or the person answering cannot speak English or is not..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871) BD Bill D. Digital Marketer > "I like the integration with Evernote and Facebook helps my productivity." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307) OD Olena D. Kunstlerin > "After 9 months, they started extorting money." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6453155) EL Elias L. CEO > "The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526) ES Erika S. Owner > "I also find the Chrome and facebook integrations glitchy - when I had them integrated and would open a link in Mailbird, I could..." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263) NP Nicolas P. IT Manager > "Easy to use, quick install, quick manegement and small price" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6742356) EL Elias L. CEO > "In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling..." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526) JB Juanita B. Owner > "Easy to read and set up, able to display emails in the order that is best suited to you." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6197195) BD Bill D. Digital Marketer > "Currently, I have spam coming to me from different variations of @xxxxxxxxxxxxxxfacebookmailcom." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307) CmH Clément H. Business owner > "I especially like the mailboxes management that lets us monitor our different mailboxes in one glance." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4292907) WLD W Lawrence D. CEO > "You will have to ask your question 3-4 times before they actually read it and answer you. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871) AR Azizur R. Network Operator > "I can handle several email accounts from one location using MailBird, a desktop email client." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843492) RR Rishi R. CEO > "To the founders reading this review - this is not how you become a successful tech company!" [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6796293) WP Wiktor P. Educator > "I hold mail managment, organization, delivery status, character of notifications in a high regard." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843738) JV Joel V. \- > "Unhonest company attitude in unilaterally changing the conditions under which they made the sale." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6039859) JP James P. retired > "I like all the storage files this email has." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6213337) SE Sarah E. occupational therapist > "On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as the..." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4618331) AR Abdelaziz R. Social Media Manager > "Navigation is very smooth, and it integrates many 3rd party applications to go along with Windows." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4140296) MD Martyn D. Tech Support > "It is no longer honouring the lifetime licenses." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6142674) BK Beta K. founder > "Overall, Mailbird is a useful email client for users who want to manage their email accounts from a single application." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189) GC Gerald C. General Manager > "The only way to get these stuck emails to send is to press Ctrl+Shift, click on hamburger menu, then click on debug, the program..." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530) CB Cory B. COO > "I was excited to test new versions and use 3.0." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6006143) CmH Clément H. Business owner > "The text processing is also quite catastrophic with erratic behaviour when it comes to formatting the text. But after all, why not?" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4292907) Greg B. National Sales Manager > "Easy to setup and handles more than one email account." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6097952) WLD W Lawrence D. CEO > "Tech support is useless. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871) Rafa M. audio technical > "It greatly streamlines the task of managing my professional contacts on a day-to-day basis." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4893307) VR Verified Reviewer Nope > "They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade to..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) JP James P. retired > "Overall, it has been pretty much maintenance free." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6213337) WP Wiktor P. Educator > "Search/filter feature is definately the worst part of MailBird." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843738) RE Roman E. Data Engineer > "I use it for my work and my private account and it is very helpful to see both of them in one app." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4242770) GR Gary R. O/O > "The emails keep returning and I have to go through hoops to TRY and delete them." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4894822) EL Elias L. CEO > "As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526) JS John S. Manager > "unstable, support enquiry leads to end user fault - not cool." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4047218) OG Olivier G. CTO > "My overall satisfaction is at the lower average I fortunately didn't uninstall Thunderbird that keep history not reachable in..." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___3318562) SE Sarah E. occupational therapist > "In general when it works it is a good product, but it does not work consistently and is not reliable." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4618331) VR Verified Reviewer Landing Page Designer > "I also love their mail tracking, when someone has opened your email already." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4382605) VR Verified Reviewer Nope > "Things weren’t as advertised and not I’m being bombarded with messages within the app to upgrade to business and I don’t have a..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) BK Beta K. founder > "It has a user-friendly interface and integrates with a number of popular productivity tools." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189) Ninos M. Creative > "Not able to customise the display font-size.. (not Email typography)" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612) VR Verified Reviewer CEO > "I found this software very interesting and helpful for email marketing and management." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3831164) GC Gerald C. General Manager > "The fact that there appears to be an inherent problem with the SMTP portion of this program, been like this since day one and the..." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530) JW Jenny W. Office Manager > "Mailbird saves me so much time by having everything I need all in one place!" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4288981) CN Cameron N. Owner > "as an app option! Stop with Google crap!" [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4562852) RE Roman E. Data Engineer > "It does a great job of managing multiple accounts." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4242770) GC Gerald C. General Manager > "Bad, we own 6 or more seats of the business version and this is happening on all the seats." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530) VL Victor L. Developer > "Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2985065) VR Verified Reviewer Nope > "They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help you..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) JD Jelle D. Software Engineer > "MailBird works amazing, it has great features to customize your mailbox and has never let me down." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3525688) VR Verified Reviewer Nope > "I immediately remembered upon buying it why I deleted it very soon after… upon writing their customer support really hit home these..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) Leander Jackie G. Owner > "It integrates well with most external apps and there is really no deep learning curve. Plus, the themes are pleasant and not..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3254502) CM Chris M. Creative Director/President > "I was in a pinch, the email client software I was using had a glitch which I couldn't easily fix. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2958610) ME Matthew E. Founder > "I also love how you can see when people have received and opened an email so your not guessing whether they have read it when..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2998946) VR Verified Reviewer Nope > "Once again, I am not a business and won’t be upgrading just to have my student account with my other four accounts." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) VR Verified Reviewer Landing Page Designer > "Filtering email is sooo easy with Mailbird." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4382605) Masturah D. Administrative Assistant > "Some of the email server is not working well with this software." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3022907) PM Peter M. executive > "It has all the features that are important for me as I manage more email accounts." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3240612) VR Verified Reviewer Nope > "It’s not a business and I don’t need business features or to pay for a business plan bc" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) Spyridon Z. Electrical Engineer > "It allows you to use it on up to 3 devices" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3279042) JS John S. Manager > "horrible, frustrating, waste of time, waste of money." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4047218) DB David B. Principal Consultant > "I am able tosee all of my email messages in one place and if I took the time to set it up have the correct signatures for each..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2346928) RW Richard W. Ecommerce Specialist > "Syncing between computers is a little tricky." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3065822) ES Erika S. Owner > "I like the interface overall." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263) SF Stan F. Principal > "THis is all I get: "I have thoroughly investigated the log.log files that you have provided and it seems for some reason Mailbird..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406) Tito M. CEO & Founder > "It's a very good mailbox client." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3765158) Syed H. Digital Director > "Chrome app shows only 1 page we cant add multiple pages like how we use on chrome browser." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2562693) Ninos M. Creative > "It's easy to manage multiple email accounts (Google, Hotmail, and SMTP..)" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612) SF Stan F. Principal > "I understand how frustrating this is not to be able to use your calendar within Mailbird, and I would like to apologise for all the..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406) ST Sarah T. Marketing Manager > "Mailbird makes this easy." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4192238) TD Tom D. Owner > "Upon arrival in the U.S.A., there were difficulties with sending, deleting emails, and with customer service." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2749285) CM Chris M. Creative Director/President > "Easy to set up for both POP3 and IMAP email systems and saved me a lot of headaches." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2958610) SH Stewart H. ceo > "A waste of many man hours, I am exhausted trying to debug, write mail bird tickets , running outlook" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2344899) CS Charles S. Technician > "Easy to use with multiple accounts and easy to find emails after reading/discarding etc." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3039920) SF Stan F. Principal > "THe inability to get the level of attention to resolve such a critical issue is not acceptable. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406) [View Reviews](https://www.capterra.com/p/160517/Mailbird/reviews/) Sven S. Director > "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) NW Nadra W. Administrative Assistant > "It fills up way faster than you'd expect, especially when you're running a business and dealing with large attachments, invoices, and files daily. Before you know it, you're getting that warning..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7154230) Taquina D. Managing Partner > "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017) Enguerran M. Fullstack Web Developer > "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than standard folder systems." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) MG Milagros G. Content creator and Social Media Manager > "I’ve used it for years for personal and work-related tasks, from receiving appointment reminders and bills, read my favorite newsletters to handling documents and communication for work and content..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7155870) JW Jeffrey W. Owner > "Managing multiple labels and folders can take some time to learn, and the search results occasionally return more emails than expected, making it harder to find a specific message quickly." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935) DH Daniel H. Senior Lecturer > "Gmail offers a secure way to share any type of information from messages to documents and this helps me to securely share lecture updates with my students." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) AB Andreja B. Senior Platform Engineer > "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to reading emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677) MY Melyssa Y. Manager > "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling professional..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) AF Avery F. Artist and Tour Manager > "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) RR Rebecca R. Production manager > "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take some effort and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) BN Brennan N. Insurance Agent > "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493) VP Valentin P. Administration Manager > "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079) PC Patty C. Manager > "Sometimes I have issues with email grouping, which causes a long email string that is hard to navigate. Although, I was able to eventually disable that feature." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158562) DH Daniel H. Senior Lecturer > "Gmail has a message scheduling feature which makes it possible to schedule the delivery of a message for a later time and this help me to ensure that i send communications to my students about class..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) NC Nikki C. Permit Technician > "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox experience." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268) VR Verified Reviewer Sr. SDET > "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095) VR Verified Reviewer VP Marketing > "Gmail lacks some more in-depth security features and allows for too much spam to pass through into normal inboxes" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179440) Sven S. Director > "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to stay on top of important..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) SB Scott B. Electrician > "If you have multiple emails, the app will make you a collective inbox, which can be annoying, but you can switch to primary at any time." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177802) YA Yasser A. Graphic Designer > "I can easily find all of the emails from my clients, inspiration or project approvals without sifting through tons of emails in my inbox. When I share design files, the integration with Google Drive..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7162980) Sven S. Director > "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Alejandro A. C. Postdoctoral Research Associate > "The app is able to sort my emails depending on their topic, which makes it really convenient because I can avoid updates and notifications when I want to look for my main inbox." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158387) TH Trinity H. Teacher > "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621) MTM Mishell Tera M. Managing DIRECTOR > "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email, calendar, and cloud..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726) Gina M. Online Business Service Provider > "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a warning of a 'too..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879) BE Ben E. Marketing and Communications Executive > "Gmail helps to organise all your emails and has a better process for any workspace using an email service that actually filters out the unnecessary emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705) RR Rebecca R. Production manager > "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) PP Piyusha P. Customer service > "The platform makes it easy to manage emails through powerful search functionality, smart categorization, spam filtering, and customizable labels." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840) FGC Federico Gastaldo C. Operatore di Patronato e Caf > "The app has social and promotional tabs that may misclassify our emails and make us miss on some important ones" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7172823) MK Manpreet K. Physiotherapist > "It is simple, dependable, and works seamlessly across my phone, tablet, and computer. Whether it's important work notifications, exam results, immigration updates, or everyday communication, Gmail..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174498) Stephanie W. Owner > "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547) AF Avery F. Artist and Tour Manager > "The power of the internal search engine is also a major asset: I just type a keyword or a contact's name, and I can find a message from several months ago in a single second." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) KB Katie B. Business analyst > "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620) AA Ashley A. Volunteer > "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056) ES Ehsan S. Production Manager > "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates manual..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) PP Piyusha P. Customer service > "I also appreciate how well it integrates with Google Drive, Calendar, Meet, and other productivity tools, creating a complete communication ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840) SQ Sara Q. School Counselor > "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644) SP Sonu P. Systems Analyst > "Features like labels, filters, categories, and customizable inbox settings help improve productivity and email organization." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523) Sven S. Director > "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) RJ Rashaad J. Junior A and R Associate > "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks ago." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417) RJ Rashaad J. Junior A and R Associate > "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417) Patricia L. Operations Manager > "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378) VR Verified Reviewer Technician > "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633) VR Verified Reviewer CSR > "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) VR Verified Reviewer Head of marketing > "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not working." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000) Nathaniel C. Account Executive > "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) KB Kim B. RBT > "I do not like that I run out of space but don't mind having to pay for additional storage as needed as they have good and fair prices and a variety of options for different needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7167482) Enguerran M. Fullstack Web Developer > "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) MY Melyssa Y. Manager > "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) VR Verified Reviewer CSR > "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) IP Indra P. IT Manager > "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537) Sven S. Director > "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) MY Melyssa Y. Manager > "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) Rahul W. Student > "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts or forgotten..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) EK Ernest K. Accounting Professional, CPA candidate > "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938) AD Aaron D. Tech Specialist > "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by priority level..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935) Rahul W. Student > "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was just a simple..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) SV Sammi V. Senior Client Manager > "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) CM Claudio M. Digital Marketing Manager > "Gmail has minimal customization options and this makes it rigid and less responsive" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174859) ES Ehsan S. Production Manager > "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and monitoring tools..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) Harshul S. Senior. Technical Support Specialist for Network Operations > "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802) JPN Jean-Pierre N. Instructional Designer > "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518) DC Daniel C. Benefits and Compliance Manager > "I think the layout and ability to compose and edit emails is not quite as good as Outlook. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211) BY Brian Y. Visa Consulting Specialist > "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a reasonably large number..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) VR Verified Reviewer Crisis Intervention Peer Specialist > "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502) DS Danielli S. Architect > "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and security." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511) BY Brian Y. Visa Consulting Specialist > "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive consular email." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) OP Olivia P. Senior Technical Strategist > "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392) AM Anna M. Customer Service Agent > "It’s no longer possible to create a new Gmail account without providing a phone number for verification." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031) VR Verified Reviewer Accountant > "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272) MK Mohammed K. Teacher > "the attaching big files not supported, and promotion emails are annoying and there no how to stop that." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433) Nathaniel C. Account Executive > "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) Swarnima G. Software Engineer > "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198) Montesan B. Marketing Consultant > "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651) Zach P. Marketing Coordinator > "This can lead to you missing important emails if you don't pay as close attention to these email subfolders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646) KS Katie S. Operations Manager > "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663) BE Ben E. Marketing and Communications Executive > "There is not much that I don't like about Gmail; the only thing that could be improved is adding more customisation features." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705) RH Renee H. Manager > "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539) Charlie L. Videographer and Editor > "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338) [View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/) ## User interface [Mailbird](https://www.capterra.com/p/160517/Mailbird/) 4.36 (394) [Gmail](https://www.capterra.com/p/202338/Gmail/) 4.81 (13,477) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Mailbird 14/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/160517/Mailbird/#features) Gmail Top features 19/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/202338/Gmail/#features) ### Recognition Mailbird is recognized as a top-rated tool in 1 Capterra Shortlist reports Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Email ManagementSoftware (2026)  ### Deployment & support Mailbird Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gmail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailbird - By Mailbird - Located in United States - Founded in 2012 Gmail - By Google - Located in United States - Founded in ## 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