--- title: "Compare Mailbird vs SendGrid 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Mailbird and SendGrid based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/160517-204113/Mailbird-vs-SendGrid" page_type: "comparison" language: "en" --- # Mailbird vs SendGrid Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailbirdSendGrid2/4 selected [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.4 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) [## Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.4 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) Starting Price $2.28/year Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.1 Reviews Sentiment Based on [394 reviews](#user-reviews) Positive 347 Neutral 11 Negative 36 [## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting Price $15.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment Based on [754 reviews](#user-reviews) Positive 621 Neutral 56 Negative 77 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 12,325 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Mobile App NA Inbox Management 4.4 Email Distribution NA Email Monitoring 4.4 Access Controls/Permissions NA 60%Fit Missing features Feature ratings Mobile App NA Inbox Management 3.8 Email Distribution 4.4 Email Monitoring 4.1 Access Controls/Permissions NA User satisfaction User satisfaction 4.4 User reviews[394](https://www.capterra.com/p/160517/Mailbird/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.1 User satisfaction 4.2 User reviews[754](https://www.capterra.com/p/204113/SendGrid/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 4.0 Customer support 3.7 Price starts from Price starts from $2.28Per User, Per Year - Free version - Free trial Price starts from $15Usage Based, Per Month - Free version - Free trial Best for Best for Anyone that has Windows PC, has more than one email address. The customers who have reported great success with the tool, have been small business owners, solopreneurs, freelancers, and Marcomms! Best for SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups. ## User reviews Pros & cons GP Giacomo P. Sales > "With Mailbird I can manage both mail and other very useful apps for my work from a single program without having to always..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075282) SM Sam M. Executive > "For example, if someone schedules a meeting from an O365 account, then cancels it, the cancellation is not processed correctly..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___7018350) BD Bill D. Digital Marketer > "I like a unified email account that consolidates all my Gmail accounts in one place." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307) SM Sam M. Executive > "There is no integration with Teams, so you can't schedule a meeting from MB and put a Teams meeting link in, like you can with..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___7018350) CN Cameron N. Owner > "Love that it's simplified, love that I can customize and add other communication apps like Teams, Slack, etc. but it needs less..." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4562852) WLD W Lawrence D. CEO > "They will send you a GPT response that has nothing to do with your question or the person answering cannot speak English or is..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871) AR Azizur R. Network Operator > "It works with both Windows and macOS.I can complete tasks quickly because to the clear and simple UI and the abundance of..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843492) ES Erika S. Owner > "I also find the Chrome and facebook integrations glitchy - when I had them integrated and would open a link in Mailbird, I..." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263) BD Bill D. Digital Marketer > "I like the integration with Evernote and Facebook helps my productivity." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307) EL Elias L. CEO > "In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling..." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526) EL Elias L. CEO > "The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526) BD Bill D. Digital Marketer > "Currently, I have spam coming to me from different variations of @xxxxxxxxxxxxxxfacebookmailcom." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307) NP Nicolas P. IT Administrator > "Easy to use, quick install, quick manegement and small price" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6742356) OD Olena D. Kunstlerin > "However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6453155) JB Juanita B. Owner > "Easy to read and set up, able to display emails in the order that is best suited to you." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6197195) WLD W Lawrence D. CEO > "You will have to ask your question 3-4 times before they actually read it and answer you. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871) CmH Clément H. Business owner > "I especially like the mailboxes management that lets us monitor our different mailboxes in one glance." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4292907) RR Rishi R. CEO > "To the founders reading this review - this is not how you become a successful tech company!" [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6796293) AR Azizur R. Network Operator > "I can handle several email accounts from one location using MailBird, a desktop email client." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843492) JV Joel V. \- > "Unhonest company attitude in unilaterally changing the conditions under which they made the sale." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6039859) WP Wiktor P. Educator > "I hold mail managment, organization, delivery status, character of notifications in a high regard." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843738) SE Sarah E. occupational therapist > "On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as..." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4618331) JP James P. retired > "I like all the storage files this email has." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6213337) MD Martyn D. Tech Support > "It is no longer honouring the lifetime licenses." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6142674) AR Abdelaziz R. Social Media Manager > "Navigation is very smooth, and it integrates many 3rd party applications to go along with Windows." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4140296) OD Olena D. Kunstlerin > "After 9 months, they started extorting money." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6453155) BK Beta K. founder > "Overall, Mailbird is a useful email client for users who want to manage their email accounts from a single application." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189) GC Gerald C. General Manager > "The only way to get these stuck emails to send is to press Ctrl+Shift, click on hamburger menu, then click on debug, the..." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530) CB Cory B. COO > "I was excited to test new versions and use 3.0." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6006143) CmH Clément H. Business owner > "The text processing is also quite catastrophic with erratic behaviour when it comes to formatting the text. But after all, why..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4292907) Greg B. National Sales Manager > "Easy to setup and handles more than one email account." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6097952) WLD W Lawrence D. CEO > "Tech support is useless. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871) Rafa M. audio technical > "It greatly streamlines the task of managing my professional contacts on a day-to-day basis." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4893307) WP Wiktor P. Educator > "Search/filter feature is definately the worst part of MailBird." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843738) JP James P. retired > "Overall, it has been pretty much maintenance free." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6213337) GR Gary R. O/O > "The emails keep returning and I have to go through hoops to TRY and delete them." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4894822) RE Roman E. Data Engineer > "I use it for my work and my private account and it is very helpful to see both of them in one app." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4242770) JS John S. Manager > "unstable, support enquiry leads to end user fault - not cool." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4047218) EL Elias L. CEO > "As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526) SE Sarah E. occupational therapist > "In general when it works it is a good product, but it does not work consistently and is not reliable." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4618331) OG Olivier G. CTO > "My overall satisfaction is at the lower average I fortunately didn't uninstall Thunderbird that keep history not reachable in..." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___3318562) Ninos M. Creative > "Not able to customise the display font-size.. (not Email typography)" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612) VR Verified Reviewer Landing Page Designer > "I also love their mail tracking, when someone has opened your email already." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4382605) GC Gerald C. General Manager > "The fact that there appears to be an inherent problem with the SMTP portion of this program, been like this since day one and..." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530) BK Beta K. founder > "It has a user-friendly interface and integrates with a number of popular productivity tools." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189) CN Cameron N. Owner > "as an app option! Stop with Google crap!" [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4562852) JW Jenny W. Office Manager > "Mailbird saves me so much time by having everything I need all in one place!" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4288981) GC Gerald C. General Manager > "Bad, we own 6 or more seats of the business version and this is happening on all the seats." [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530) RE Roman E. Data Engineer > "It does a great job of managing multiple accounts." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4242770) VR Verified Reviewer Nope > "They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) JD Jelle D. Software Engineer > "MailBird works amazing, it has great features to customize your mailbox and has never let me down." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3525688) JS John S. Manager > "horrible, frustrating, waste of time, waste of money." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4047218) Leander Jackie G. Owner > "It integrates well with most external apps and there is really no deep learning curve. Plus, the themes are pleasant and not..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3254502) SF Stan F. Principal > "THis is all I get: "I have thoroughly investigated the log.log files that you have provided and it seems for some reason..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406) VR Verified Reviewer Landing Page Designer > "Filtering email is sooo easy with Mailbird." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4382605) Syed H. Digital Director > "Chrome app shows only 1 page we cant add multiple pages like how we use on chrome browser." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2562693) PM Peter M. executive > "It has all the features that are important for me as I manage more email accounts." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3240612) VR Verified Reviewer Nope > "Things weren’t as advertised and not I’m being bombarded with messages within the app to upgrade to business and I don’t have a..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) Spyridon Z. Electrical Engineer > "It allows you to use it on up to 3 devices" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3279042) SF Stan F. Principal > "I understand how frustrating this is not to be able to use your calendar within Mailbird, and I would like to apologise for all..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406) ES Erika S. Owner > "I like the interface overall." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263) TD Tom D. Owner > "Upon arrival in the U.S.A., there were difficulties with sending, deleting emails, and with customer service." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2749285) Ninos M. Creative > "It's easy to manage multiple email accounts (Google, Hotmail, and SMTP..)" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612) VR Verified Reviewer Nope > "They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) ST Sarah T. Marketing Manager > "Mailbird makes this easy." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4192238) VR Verified Reviewer Nope > "I immediately remembered upon buying it why I deleted it very soon after… upon writing their customer support really hit home..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) VR Verified Reviewer CEO > "I found this software very interesting and helpful for email marketing and management." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3831164) CM Chris M. Creative Director/President > "I was in a pinch, the email client software I was using had a glitch which I couldn't easily fix. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2958610) Ninos M. Creative > "It has all the right features, and it's clean UI.." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612) VR Verified Reviewer Nope > "Once again, I am not a business and won’t be upgrading just to have my student account with my other four accounts." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) VL Victor L. Developer > "Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2985065) SF Stan F. Principal > "THe inability to get the level of attention to resolve such a critical issue is not acceptable. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406) ME Matthew E. Founder > "I also love how you can see when people have received and opened an email so your not guessing whether they have read it when..." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2998946) LW Laura W. President > "The software is completely screwed up and it caused me to miss emails." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2478534) SW Sandra W. HR Consultant > "Ease of use, very adaptable to my needs, and it is very easy to organize my emails" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3563867) Masturah D. Administrative Assistant > "Some of the email server is not working well with this software." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3022907) VR Verified Reviewer Founder > "If you want a lot of embedded functionalities but a simpler look, mailbird is the client for you." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2449426) VR Verified Reviewer Nope > "It’s not a business and I don’t need business features or to pay for a business plan bc" [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757) JC Jakub C. Freelance Illustrator & Graphic Designer > "For me it's best looking mailing client, finally something more than just regular ugly window with ton of icons." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2471723) RW Richard W. Ecommerce Specialist > "Syncing between computers is a little tricky." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3065822) BK Beta K. founder > "It has a user-friendly interface and integrates with a number of popular productivity tools." [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189) RR Rishi R. CEO > "To the founders reading this review - this is not how you become a successful tech company!" [See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6796293) ES Erika S. Owner > "I like the interface overall." [See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263) WLD W Lawrence D. CEO > "Tech support is useless. " [See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871) [View Reviews](https://www.capterra.com/p/160517/Mailbird/reviews/) AH Amir H. E-Commerce Manager > "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) YG You G. IT Intern > "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249) DS Darren S. Product Owner > "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) SB Sevval B. Artist > "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299) RP Raxit P. Programmer Analyst > "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) John W. CEO > "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Martina S. VP > "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311) John W. CEO > "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) HA Hayley A. Marketing Manager > "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963) TH Tyler H. CEO > "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) RP Raxit P. Programmer Analyst > "it has some very useful features like open rates and unique customers to track progress of the campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986) AH Amir H. E-Commerce Manager > "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131) MS Michelle S. Developer > "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) ID Irina D. CTO > "The design template library versioning can be confusing" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848) VR Verified Reviewer Board Member > "I like that the pricing is determined by the number of emails you send, which works out free for small organizations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) Babatunde O. SEO Marketer > "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) John W. CEO > "Yes, you read that right: log in to an account from which I was explicitly locked out. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) JK Justin K. Owner > "The ability to format emails and build automations was straightforward for our simple use case." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) AH Ahliman H. Full-Stack Developer > "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078) GA Gideon A. Frontend Developer > "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060) Babatunde O. SEO Marketer > "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371) ND Nik D. Director > "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) BT Bill T. Developer > "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) KM Karl M. EVP > "The core functionalities work as expected and have delivered measurable results for our marketing team. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Russell J. CEO > "SendGrid is the worst vendor in our tech stack, stay away" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255) Damien B. Creative Director > "We just really used it to connect it for GrooveMail users." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235) PK Pranjal K. Co founder > "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) MH Mohammad H. Inbound marketing specialist > "Scalable email delivery for larger campaigns." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) FO Fernando O. Admin > "It took SendGrid support 3 day to get back to me." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) VR Verified Reviewer Senior software developer > "It provides a lot email customization." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642) Marco S. IT Administrator > "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012) VR Verified Reviewer Lead Engineer > "Sending email without getting inside spam is best thing." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) DS Darren S. Product Owner > "It is easy to set up and use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185) Jennifer W. Human Resources Generalist > "There is no consistency in the percentages of emails opened or clicked." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) AS Antonella S. Owner > "it has a free plan and no credit card required" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304) VR Verified Reviewer CEO > "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981) FD Fernando D. CTO and General Manager > "The API is very well documented and the email marketing features can easily be used by non-developers without writing a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884) VR Verified Reviewer Executive Director > "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233) CP Charlie P. Director > "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) ND Nik D. Director > "Hours of no communication on their support ticket that suspended our account." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970) KM Karl M. EVP > "We used their email marketing tool for over 5 years and have found their solution to be reliable. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) GJ Gustavo J. Marketing Manager > "I had several problems in sending due to differences in the database." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244) DS Davide S. Content Creator > "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196) FO Fernando O. Admin > "Terrible customer support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390) MW Madeleine W. Web Designer > "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134) Ben U. Marketing Automation > "The support seems to be slow to respond at times and/or not very effective." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) Danny M. Marketing Manager > "It made it hard to determine which campaigns were actually successful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) KM Karl M. EVP > "Their customer support has been decent and met the SLA's stated on our contract." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343) Danny M. Marketing Manager > "After SendGrid was acquired by Twilio, we saw a downgrade in service." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669) Jennifer W. Human Resources Generalist > "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340) BH Ben H. Head Honcho > "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) JA Joe A. COO > "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find..." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178) MC Mohamed C. Lecturer > "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) CP Charlie P. Director > "Really easy to setup and integrate into our existing application and user flow." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344) PK Pranjal K. Co founder > "Campaign automation, segmentation of contact lists are severe drawbacks of this application." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453) AP Ashley P. Assistant to Founder > "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) VR Verified Reviewer Software Developer > "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208) Ava T. Marketing Operations Analyst > "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app,..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514) Leena S. Product Lifecycle Management Specialist > "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727) AN Anouar N. Marketing Online in Youtube All Social Media > "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606) LK Liam K. Product Marketing Manager > "We lost our password and a team member left, which made it difficult to change some of our automated emails" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4577846) VR Verified Reviewer New Business Account Manager > "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909) IP Isak P. Developer > "We had problems with our delivery rate with a lot of mails not arriving or ending up in junk." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3932878) IC Isha C. Content Head > "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483) RF Regina F. Manager > "It took me a bit to know where to find my API keys to integrate with some software I use. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4329740) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) Vance W. Digital Marketing Head > "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661) PP Prem P. Freelancer > "Inbuilt features of html template and drag and droop builder is best for creating responsive email templates for email..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4531190) NP Nicolas P. IT Administrator > "Sometime, mail could take some minutes before being send so that could be an issue for transactional email." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4199128) Dylan C. Software Developer > "SendGrids high deliverability rates, solid tracking metrics and easy to use interface make it a very attractive offering..." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6089762) IR Igor R. Customer Success Team Leader > "Weird password policy." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6129987) Anirban S. Senior Manager - Marketing > "The pricing is also affordable for high volume email-sending and transactional communication." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6108402) MC Mohamed C. Lecturer > "I also did not like its pricing, which determines the quality of your SendGrid dashboard." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202) MS Michelle S. Developer > "SendGrid allows an interface for non-technical people at my company." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957) AP Ashley P. Assistant to Founder > "Right now that is not possible and it along with the elements, must be configured in the designer within the platform." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926) PT Paul T. The Bank Agency Ltd > "A really complete product but with a super simple interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) VR Verified Reviewer Solutions Architect > "Some customizations might not be that straight forward for someone." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4685528) VR Verified Reviewer Digital Marketing Coordinator > "I like the interface and user friendliness." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6428708) VR Verified Reviewer Adjunct Professor > "The set up instructions were not intuitive and assumed someone with an IT background was accessing them." [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___2463913) BH Ben H. Head Honcho > "It's easy to use with a clean interface." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613) Mohammad Iqbal K. Project Manager > "There user interface also confuses sometime." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___2662385) PT Paul T. The Bank Agency Ltd > "Integrated directly (and was recommended) by Replit for a vibe coded project." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960) RF Regina F. Manager > "There are some things about SendGrid that just felt complicated to me. " [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4329740) Ferhat Suat E. Founder > "Since it is Twilio's SendGrid, all kinds of integrations can be done quickly." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4886179) VR Verified Reviewer Account Manager > "Not the easiest software to use to be honest." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3774836) Rahul R. Chief Technical Officer > "What I like most about Sendgrid is that most of the tools out there offer easy integration with Sendgrid." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3497752) Reece S. Web Developer > "Some tools are a little hard to find and understand." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___2683880) Siddharth S. Business Analyst > "Integrations with CRMs are also super useful." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3539338) TH Tyler H. CEO > "This unexpected and unwarranted outage impacted our clients and operations." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417) NP Nicolas P. IT Administrator > "very easy to use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4199128) MH Mohammad H. Inbound marketing specialist > "Support and UI are frustratingly poor and not friendly" [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245) MJ Mathew J. Digital Marketing Specialist > "Easy to understand and operate." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4735871) JM Justin M. Contractor > "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it." [See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515) VR Verified Reviewer CEO > "Sendgrid is easy to use." [See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4731441) John W. CEO > "Too busy to care about their customers or even pretend to provide support. " [See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138) [View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/) ## User interface [Mailbird](https://www.capterra.com/p/160517/Mailbird/) 4.36 (394) 4.18 (754) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Mailbird 12/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/160517/Mailbird/#features) SendGrid Top features 27/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/204113/SendGrid/#features) ### Recognition No recognitions have been awarded to Mailbird SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Mailbird Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SendGrid Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailbird - By Mailbird - Located in United States - Founded in 2012 SendGrid - By Twilio - Located in United States - Founded in 2008 ## Popular Comparisons [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) $2.28/year Price $0 4.3 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/160517-202338/Mailbird-vs-Gmail) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) $15/month Price $0 4.1 Features 4.7 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-204113/Gmail-vs-SendGrid) [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) vs [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) $2.28/year Price Contact vendor for pricing 4.3 Features 4.5 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/160517-227138/Mailbird-vs-Microsoft-Outlook) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) $15/month Price $9/month 4.1 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-204113/brevo-vs-SendGrid) [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $2.28/year Price $7/month 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/160517-247901/Mailbird-vs-Google-Workspace) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $15/month Price $12/month 4.1 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-204113/MailerLite-vs-SendGrid) [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) $2.28/year Price $9/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-160517/brevo-vs-Mailbird) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $15/month Price $12/month 4.1 Features 4.2 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-204113/Constant-Contact-vs-SendGrid) [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $2.28/year Price $12/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-160517/MailerLite-vs-Mailbird) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $15/month Price $15/month 4.1 Features 4.5 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-204113/ActiveCampaign-vs-SendGrid) [Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.36 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $2.28/year Price $12/month 4.3 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-160517/Constant-Contact-vs-Mailbird) [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) vs [Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (317)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/) $15/month Price €4/month 4.1 Features 4.2 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/204113-253223/SendGrid-vs-Zoho-Campaigns)