---
title: "Compare Mailbird vs Microsoft 365 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Mailbird and Microsoft 365 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/160517-227157/Mailbird-vs-Microsoft-365"
page_type: "comparison"
language: "en"
---

# Mailbird vs Microsoft 365 Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailbirdMicrosoft 3652/4 selected

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.4 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[## Mailbird](https://www.capterra.com/p/160517/Mailbird/)[4.4 (394)](https://www.capterra.com/p/160517/Mailbird/reviews/)

Starting Price

$2.28/year

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.1

Reviews Sentiment

Based on [394 reviews](#user-reviews)

Positive

347

Neutral

11

Negative

36

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,166 reviews](#user-reviews)

Positive

13,503

Neutral

533

Negative

130

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Connecteam

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Flat Rate,Per Month

Free Trial

Free Version

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User rating

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of reviewers  
rated it above 4 stars

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Usage Based,Per Month

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Other,Per Month

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## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Inbox Management

4.4

Email Distribution

NA

Email Monitoring

4.4

Access Controls/Permissions

NA

61%Fit

Missing features

Feature ratings

Mobile App

4.0

Inbox Management

4.5

Email Distribution

NA

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.4

User reviews[394](https://www.capterra.com/p/160517/Mailbird/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.1

User satisfaction

4.6

User reviews[14,166](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$2.28Per User, Per Year

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Anyone that has Windows PC, has more than one email address. The customers who have reported great success with the tool, have been small business owners, solopreneurs, freelancers, and Marcomms!

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## User reviews

Pros & cons

GP

Giacomo P.

Sales

> "With Mailbird I can manage both mail and other very useful apps for my work from a single program without having to always..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075282)

SM

Sam M.

Executive

> "For example, if someone schedules a meeting from an O365 account, then cancels it, the cancellation is not processed correctly..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___7018350)

BD

Bill D.

Digital Marketer

> "I like a unified email account that consolidates all my Gmail accounts in one place."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307)

SM

Sam M.

Executive

> "There is no integration with Teams, so you can't schedule a meeting from MB and put a Teams meeting link in, like you can with..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___7018350)

CN

Cameron N.

Owner

> "Love that it's simplified, love that I can customize and add other communication apps like Teams, Slack, etc. but it needs less..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4562852)

WLD

W Lawrence D.

CEO

> "They will send you a GPT response that has nothing to do with your question or the person answering cannot speak English or is..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871)

AR

Azizur R.

Network Operator

> "It works with both Windows and macOS.I can complete tasks quickly because to the clear and simple UI and the abundance of..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843492)

ES

Erika S.

Owner

> "I also find the Chrome and facebook integrations glitchy - when I had them integrated and would open a link in Mailbird, I..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263)

BD

Bill D.

Digital Marketer

> "I like the integration with Evernote and Facebook helps my productivity."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307)

EL

Elias L.

CEO

> "In conclusion, although I appreciate the improvements in Mailbird 3, the unanticipated additional cost has left me feeling..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526)

EL

Elias L.

CEO

> "The introduction of Mailbird 3, undeniably a more advanced and promising version, has come with an unexpected twist."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526)

BD

Bill D.

Digital Marketer

> "Currently, I have spam coming to me from different variations of @xxxxxxxxxxxxxxfacebookmailcom."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5080307)

NP

Nicolas P.

IT Manager

> "Easy to use, quick install, quick manegement and small price"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6742356)

OD

Olena D.

Kunstlerin

> "However, after realizing that it’s a scam, I can't rate this app either positively or negatively because fraud can only be..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6453155)

JB

Juanita B.

Owner

> "Easy to read and set up, able to display emails in the order that is best suited to you."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6197195)

WLD

W Lawrence D.

CEO

> "You will have to ask your question 3-4 times before they actually read it and answer you. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871)

CmH

Clément H.

Business owner

> "I especially like the mailboxes management that lets us monitor our different mailboxes in one glance."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4292907)

RR

Rishi R.

CEO

> "To the founders reading this review - this is not how you become a successful tech company!"

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6796293)

AR

Azizur R.

Network Operator

> "I can handle several email accounts from one location using MailBird, a desktop email client."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843492)

JV

Joel V.

\-

> "Unhonest company attitude in unilaterally changing the conditions under which they made the sale."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6039859)

WP

Wiktor P.

Educator

> "I hold mail managment, organization, delivery status, character of notifications in a high regard."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843738)

SE

Sarah E.

occupational therapist

> "On my last attempt they said my log file was too dangerous to open and I should try creating a new log file to send them, as..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4618331)

JP

James P.

retired

> "I like all the storage files this email has."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6213337)

MD

Martyn D.

Tech Support

> "It is no longer honouring the lifetime licenses."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6142674)

AR

Abdelaziz R.

Social Media Manager

> "Navigation is very smooth, and it integrates many 3rd party applications to go along with Windows."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4140296)

OD

Olena D.

Kunstlerin

> "After 9 months, they started extorting money."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6453155)

BK

Beta K.

founder

> "Overall, Mailbird is a useful email client for users who want to manage their email accounts from a single application."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189)

GC

Gerald C.

General Manager

> "The only way to get these stuck emails to send is to press Ctrl+Shift, click on hamburger menu, then click on debug, the..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530)

CB

Cory B.

COO

> "I was excited to test new versions and use 3.0."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6006143)

CmH

Clément H.

Business owner

> "The text processing is also quite catastrophic with erratic behaviour when it comes to formatting the text. But after all, why..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4292907)

Greg B.

National Sales Manager

> "Easy to setup and handles more than one email account."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___6097952)

WLD

W Lawrence D.

CEO

> "Tech support is useless. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871)

Rafa M.

audio technical

> "It greatly streamlines the task of managing my professional contacts on a day-to-day basis."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4893307)

WP

Wiktor P.

Educator

> "Search/filter feature is definately the worst part of MailBird."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4843738)

JP

James P.

retired

> "Overall, it has been pretty much maintenance free."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6213337)

GR

Gary R.

O/O

> "The emails keep returning and I have to go through hoops to TRY and delete them."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4894822)

RE

Roman E.

Data Engineer

> "I use it for my work and my private account and it is very helpful to see both of them in one app."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4242770)

JS

John S.

Manager

> "unstable, support enquiry leads to end user fault - not cool."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4047218)

EL

Elias L.

CEO

> "As a user of Mailbird 2, I was genuinely excited when I purchased the lifetime deal."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___6011526)

SE

Sarah E.

occupational therapist

> "In general when it works it is a good product, but it does not work consistently and is not reliable."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4618331)

OG

Olivier G.

CTO

> "My overall satisfaction is at the lower average I fortunately didn't uninstall Thunderbird that keep history not reachable in..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___3318562)

Ninos M.

Creative

> "Not able to customise the display font-size.. (not Email typography)"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612)

VR

Verified Reviewer

Landing Page Designer

> "I also love their mail tracking, when someone has opened your email already."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4382605)

GC

Gerald C.

General Manager

> "The fact that there appears to be an inherent problem with the SMTP portion of this program, been like this since day one and..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530)

BK

Beta K.

founder

> "It has a user-friendly interface and integrates with a number of popular productivity tools."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189)

CN

Cameron N.

Owner

> "as an app option! Stop with Google crap!"

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___4562852)

JW

Jenny W.

Office Manager

> "Mailbird saves me so much time by having everything I need all in one place!"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4288981)

GC

Gerald C.

General Manager

> "Bad, we own 6 or more seats of the business version and this is happening on all the seats."

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___3589530)

RE

Roman E.

Data Engineer

> "It does a great job of managing multiple accounts."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4242770)

VR

Verified Reviewer

Nope

> "They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

JD

Jelle D.

Software Engineer

> "MailBird works amazing, it has great features to customize your mailbox and has never let me down."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3525688)

JS

John S.

Manager

> "horrible, frustrating, waste of time, waste of money."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4047218)

Leander Jackie G.

Owner

> "It integrates well with most external apps and there is really no deep learning curve. Plus, the themes are pleasant and not..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3254502)

SF

Stan F.

Principal

> "THis is all I get: "I have thoroughly investigated the log.log files that you have provided and it seems for some reason..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406)

VR

Verified Reviewer

Landing Page Designer

> "Filtering email is sooo easy with Mailbird."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4382605)

Syed H.

Digital Director

> "Chrome app shows only 1 page we cant add multiple pages like how we use on chrome browser."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2562693)

PM

Peter M.

executive

> "It has all the features that are important for me as I manage more email accounts."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3240612)

VR

Verified Reviewer

Nope

> "Things weren’t as advertised and not I’m being bombarded with messages within the app to upgrade to business and I don’t have a..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

Spyridon Z.

Electrical Engineer

> "It allows you to use it on up to 3 devices"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3279042)

SF

Stan F.

Principal

> "I understand how frustrating this is not to be able to use your calendar within Mailbird, and I would like to apologise for all..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406)

ES

Erika S.

Owner

> "I like the interface overall."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263)

TD

Tom D.

Owner

> "Upon arrival in the U.S.A., there were difficulties with sending, deleting emails, and with customer service."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2749285)

Ninos M.

Creative

> "It's easy to manage multiple email accounts (Google, Hotmail, and SMTP..)"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612)

VR

Verified Reviewer

Nope

> "They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

ST

Sarah T.

Marketing Manager

> "Mailbird makes this easy."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4192238)

VR

Verified Reviewer

Nope

> "I immediately remembered upon buying it why I deleted it very soon after… upon writing their customer support really hit home..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

VR

Verified Reviewer

CEO

> "I found this software very interesting and helpful for email marketing and management."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3831164)

CM

Chris M.

Creative Director/President

> "I was in a pinch, the email client software I was using had a glitch which I couldn't easily fix. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2958610)

Ninos M.

Creative

> "It has all the right features, and it's clean UI.."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3232612)

VR

Verified Reviewer

Nope

> "Once again, I am not a business and won’t be upgrading just to have my student account with my other four accounts."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

VL

Victor L.

Developer

> "Everything you should expect from your mail client is there with a few extra features as well but most importantly I have not..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2985065)

SF

Stan F.

Principal

> "THe inability to get the level of attention to resolve such a critical issue is not acceptable. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2413406)

ME

Matthew E.

Founder

> "I also love how you can see when people have received and opened an email so your not guessing whether they have read it when..."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2998946)

LW

Laura W.

President

> "The software is completely screwed up and it caused me to miss emails."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2478534)

SW

Sandra W.

HR Consultant

> "Ease of use, very adaptable to my needs, and it is very easy to organize my emails"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3563867)

Masturah D.

Administrative Assistant

> "Some of the email server is not working well with this software."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3022907)

VR

Verified Reviewer

Founder

> "If you want a lot of embedded functionalities but a simpler look, mailbird is the client for you."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2449426)

VR

Verified Reviewer

Nope

> "It’s not a business and I don’t need business features or to pay for a business plan bc"

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2972757)

JC

Jakub C.

Freelance Illustrator & Graphic Designer

> "For me it's best looking mailing client, finally something more than just regular ugly window with ton of icons."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___2471723)

RW

Richard W.

Ecommerce Specialist

> "Syncing between computers is a little tricky."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___3065822)

BK

Beta K.

founder

> "It has a user-friendly interface and integrates with a number of popular productivity tools."

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___4359189)

RR

Rishi R.

CEO

> "To the founders reading this review - this is not how you become a successful tech company!"

[See full review](https://www.capterra.com/p/160517/Mailbird/#SoftwareAdvice___6796293)

ES

Erika S.

Owner

> "I like the interface overall."

[See full review](https://www.capterra.com/p/160517/Mailbird/#GetApp___4708263)

WLD

W Lawrence D.

CEO

> "Tech support is useless. "

[See full review](https://www.capterra.com/p/160517/Mailbird/#Capterra___5075871)

[View Reviews](https://www.capterra.com/p/160517/Mailbird/reviews/)

VR

Verified Reviewer

System Adminstrator

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887)

VR

Verified Reviewer

Sales Specialist

> "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

ET

Edward T.

Founder and Marketing Strategist

> "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Internal Auditor

> "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

AD

Arnold D.

Senior Executive

> "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Sales Specialist

> "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

SP

Sonu P.

Systems Analyst

> "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

CQ

Connor Q.

IT Team Lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

VT

Victoria T.

Self-Employed

> "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

AG

Adrian G.

Building Operator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

KB

Katrina B.

Cashier

> "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

VT

Victoria T.

Self-Employed

> "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

VR

Verified Reviewer

It Administrator

> "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691)

VR

Verified Reviewer

Internal Auditor

> "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

MO

Michael O.

Communications Manager

> "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

VR

Verified Reviewer

Internal Auditor

> "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

MB

Mohammed B.

Researcher

> "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

VR

Verified Reviewer

Physiotherapist

> "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

AJ

Arnaud J.

Software developer

> "Pushing for subscription increases in free products can push some customers away and be detrimental to use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842)

MW

Matthew W.

School Support and Retention Manager

> "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

LS

Louis S.

CTO

> "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

Blake A.

It Technician

> "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376)

KR

Katherine R.

School Administrator

> "With all of the student project videos, storage is really a problem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

LS

Louis S.

CTO

> "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

ET

Edward T.

Founder and Marketing Strategist

> "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Physiotherapist

> "The only drawback is the subscription cost, which can feel a bit high over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

MB

Mohammed B.

Researcher

> "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

KR

Katherine R.

School Administrator

> "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

VR

Verified Reviewer

Physiotherapist

> "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

John J.

CEO

> "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

MW

Melinda W.

Owner

> "The biggest downside is the cost and subscription model—it can get expensive over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

CK

Christina K.

Manager

> "For leads, I can store data, share files and send emails all in an efficient and easy way!"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089)

FL

Faith L.

Therapist

> "One thing I dislike about microsoft is paying for the bundle when I only use certain softwares."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185842)

AD

Arnold D.

Senior Executive

> "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

NC

Nick C.

Videographer

> "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

MD

Maggie D.

Office Manager

> "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

PO

Pamela O.

Digital Communication Specialist

> "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

ND

Naveed D.

DriveABLE Coordinator, Cognitive Evaluator

> "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

TW

Taylor W.

Human Resource Coordinator

> "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

VR

Verified Reviewer

Physiotherapist

> "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

User

> "Also integration is hard for Non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

PP

Pawan P.

Manager Admin and Facility

> "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

RJ

Royce J.

Technology and Process Manager

> "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398)

MO

Michael O.

Communications Manager

> "Many parts of Microsoft 365 feel more complicated than they need to be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

JM

Jenifer M.

Coordinator

> "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542)

VR

Verified Reviewer

Teaching Assistant

> "It's also hard to find where keyboard shortcuts are, and I often need to search for it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603)

VR

Verified Reviewer

DATA ANALYST

> "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574)

RG

Ruthie G.

Communications And Marketing Specialist

> "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

Joslyn S.

Guest service agent

> "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759)

KW

Kane W.

Business Intelligence Programme Manager

> "There is comprehensive and detailed support guides for each issue I encountered too."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303)

DD

Dennis D.

Business Owner

> "There's no really easy way to interact with support in a timely manner."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045)

MB

Manpreet B.

Council Liaison

> "Efficient service that provides different platforms for various uses."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695)

Johan B.

CEO

> "Total waste of money without any support."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830)

SS

Sandeep S.

Principal

> "MS also has one of thee best customer support services I have ever experienced. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

JC

Joseph C.

Operations Manager

> "Customer services is rubbish."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

## User interface

[Mailbird](https://www.capterra.com/p/160517/Mailbird/)

4.36 (394)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,166)

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\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mailbird

12/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/160517/Mailbird/#features)

Microsoft 365

Top features

15/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

### Recognition

Mailbird is recognized as a top-rated tool in 1 Capterra Shortlist reports

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Mailbird

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mailbird

-   By Mailbird
-   Located in United States
-   Founded in 2012

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

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Contact vendor for pricing

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