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Web-based customer experience management solution for all businesses that helps with customer loyalty, text analytics, business intelligence, and surveys.
Intended for online survey management.
Overall this is a great program. I would recommend it to any provider/company that needs to track scoring on surveys.
I am a little disappointed in not being able to make amends/adjustments to the surveys without going through several doors first.
Visually appealing and great range of options and filters.
I don’t use this other than uploading a file and choosing fields so very little criticism.
Pulling a report of the surveys is very easy and pretty quick. I do like that it allows some customization to the reporting as well.
Reporting inside moment is very hard to use, especially when setting up parameters and custom reports for different parts of your organization.
MaritzCX's all-in-one reporting platform - it is extremely easy to use and best of all, it is self-serve.
I have not seen the outcomes of the data yet. I am not sure if this is on InMoment or more on the internal team I have and am working with.
The design is very good, so the finished form is easy for users to use and so reduces the chance of them giving up when answering questions.
Moving questions is difficult. Moving answer options is difficult.
Templates are helpful way to get started and the ability to modify is very easy.
I edit and create surveys with some difficulty through Constant Contact.
Online Surveys by Constant Contact is an excellent program to obtain the opinion of our users and prospects.
The price is quite good for the beginning plus you can have 6 days free trial to check if it will satisfy.
InMoment
Top FeaturesOnline Surveys
InMoment
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Online Surveys
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