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Site owners, webmasters, shop administrators and designers who want to offer their users a fast, reliable, smart and customizable site search.
B2B SAAS
Site Search 360 has been a terrific addition to our website. Its easy to set-up, use and the customer support is excellent.
I had only one issue, with a user that was using an obsolete version of their browser on their laptop.
David has also been great in providing flexible support and advice to us during the integration process, and has made sure any issues we had were resolved quickly - highly recommended.
The inability to rename the site ID once it is set up. I was not able to figure out how to filter out duplicates from the search results.
I was very happy with the trial option to make sure I was able to use it before purchasing and the ease of use made it worth every penny.
It should be able to detect duplicate pages automatically, but it doesn't if there is a "/" on end, which is really frustrating and causes a ton of rework.
We have been very happy with the SiteSearch360 product - cost effective and has everything you need.
Complicating this, and I actually noticed this only just now, their logo doesn't fit in right with our site's theme.
SearchUnify's engineering and implementation team was very responsive and resolved the initial implementation issues very quickly. I must say that I was impressed by their speed of response.
Sometimes the solution can be a little buggy, but the SLA to fix makes it much less painful.
The immediate acknowledgment from their support staff was superb, and they were able to help me with specific search tuning with little explanation needed from my end.
The gauranteed price increase every year is difficult. Indexing has to be done in a very specific way and if it is not done that way, the index can be left unusable.
I was brought in mid-game to the SearchUnify Implementation with our company Knowledgebase, and the SU team was amazing at getting me up to speed on the integration.
Customer support has been excellent as we learn more about how to optimize for our needs.
Site Search 360
SearchUnify
Top FeaturesSite Search 360
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SearchUnify
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