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Banking, Insurance, Corporate Services Providers, Gaming, Law Firms, Crypto, Supply Chain and Supplier on boarding, Payment Providers, Asset & Wealth Management, Investment Management
Companies in any industry looking to automate and integrate finance processes in order to gain real-time insights into order-to-cash and procure-to-pay processes and fuel cash management and liquidity
Good software with extensive options and frequent updates that makes life of AML department easier. It is sufficiently user friendly, and one does not to be an IT specialist to use it.
It takes a lot of work to configure the software to meet your specific needs. Certain areas, due to flexibility, provide a back-door/weakness that can damage current data by mistake.
The support we have received from the entire team has been amazing.
This should be a specific right given to users not automatically given, as a user (especially new ones) may overwrite good data with bad data by mistake.
Overall, my experience is great. It exceeds requirements in many areas and is quite a comprehensive product.
Once you reject a kyc information, the customer would not be able to fill a fresh one, except you delete the rejected one.
The product has a lot of features that are useful for managing a compliance program; inclusive of onboarding. Integration was straight forward.
The biggest drawback for me is that there is no proper manual how to use it available, and when it come to doing some re-setting or new setting it is not very easy to handle.
KYC Portal
Serrala Suite
Top FeaturesKYC Portal
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Serrala Suite
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