# Compare Google Docs vs Shift 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Google Docs and Shift based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/160756-169851/Google-Docs-vs-Shift

---

# Google Docs vs Shift Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google DocsShift2/4 selected

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.7 (28,920)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.3 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

[## Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.7 (28,920)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [28,920 reviews](#user-reviews)

Positive

28,049

Neutral

800

Negative

71

[## Shift](https://www.capterra.com/p/169851/Shift/)[4.3 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

Starting Price

$149.00/year

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [327 reviews](#user-reviews)

Positive

285

Neutral

26

Negative

16

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 7,736 reviews from productivity software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Missing features

Feature ratings

Secure Data Storage

4.6

Task Management

NA

Task Scheduling

NA

To-Do List

4.8

Single Sign On

4.9

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

Task Management

NA

Task Scheduling

NA

To-Do List

NA

Single Sign On

NA

User satisfaction

User satisfaction

4.7

User reviews[28,920](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.8

Customer support

4.4

User satisfaction

4.3

User reviews[327](https://www.capterra.com/p/169851/Shift/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Price starts from

$149Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time.

Best for

Shift is designed for anyone who spends the majority of their day online.

## User reviews

Pros & cons

La Wanda K.

CEO and Founder

> "The tabs helped me write my PhD dissertation with organization and ease, allowing me to click on the different sections and chapters without getting lost in a super-long document."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7083694)

Swarnika A.

Reseach Scholar

> "One of the primary "Cons" is its \*\*limited formatting capabilities\*\* compared to desktop-based software like Microsoft Word; for instance, it lacks advanced tools for precise layout management, complex..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521)

Andrew R.

CISSP

> "I love how everything is automatically saved in the cloud, so I never have to worry about losing progress. Plus, the built‑in tools like commenting, suggesting mode, and smart editing features make writing..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7126264)

Enguerran M.

Fullstack web developper

> "My biggest complaint stems from dealing with complex formatting tasks which become difficult when handling large Word files because the system fails to manage margins and custom fonts."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741)

MB

Mapy B.

Student

> "It’s especially strong for students, teams, and anyone who needs to work across multiple devices. While it lacks some of the advanced formatting and layout tools found in traditional desktop software, its..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7139520)

LD

Luis D.

founder

> "Working on docs from google drive, you end up with 2 versions one for docs, and one for office - becomes hard to keep in sync and remember which is the actual latest current vsersion"

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7050746)

AT

Ann T.

Events Coordinator

> "I love their many template options, from meeting agendas, to project task management documents, and the ability to share your work with team members."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7043925)

Swarnika A.

Reseach Scholar

> "Lastly, while its cloud-based nature is a pro, it raises specific \*\*concerns regarding sensitive data security and shared responsibility\*\*, as accidental permission errors in shared folders can inadvertently..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521)

Michael Z.

Owner

> "Google Docs is highly effective for a music and vocal coaching business because it allows real-time collaboration and easy access to lesson plans, student notes, and content scripts from anywhere."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7137354)

Swarnika A.

Reseach Scholar

> "Performance also tends to \*\*lag significantly in documents exceeding 300 to 400 pages\*\* or those containing heavy data tables and high-resolution images, which can lead to slow responsiveness and..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521)

Michael Z.

Owner

> "Google Docs is a reliable and practical tool for a music and vocal coaching business, especially for organizing lesson plans, student notes, and content scripting."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7137354)

VR

Verified Reviewer

Project Manager

> "I wish there were was a stronger compatibility with Word - I have several .docx files that won't open into Google Docs, and I frequently run deal with formatting glitches that take extra time to correct."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7058754)

RnN

Ramón N.

Office Manager

> "You can view, restore, and compare previous versions of a document, which is very helpful for tracking changes. And multiple users can edit simultaneously, see each other’s cursors, and communicate through..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7105180)

Dana P.

Staffing Coordinator

> "The only downside I would say to being able to edit shared documents in real time is that if two people are in a document at the same time, there isn't a fail safe so that you don't interfere with anyone's..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7138452)

VR

Verified Reviewer

Postdoctoral Researcher

> "Compatibility with multiple file formats (Word, PDF, etc.) is seamless, and the support for external plugins like Paperpile and Zotero is a huge advantage for reference management and academic writing."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132951)

DS

Danielle S.

Owner

> "I’ve also noticed performance issues when handling large or heavily formatted files—documents with lots of images or elements can start to lag and become less responsive."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7119602)

VR

Verified Reviewer

Digital marketing manager

> "Google Docs has been my go-to word processor everyplace I’ve worked for the past 10+ years. Whether drafting an email, writing long form web content, creating internal reference docs, etc, Google Docs can..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7094091)

ST

Shelby T.

Executive Assistant

> "The same goes for data management; compared to the power and speed of Excel, Google’s suite feels like a basic notepad rather than a professional tool."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7134164)

JS

Jocelyn S.

Veterinary Nurse and Client Care Representative

> "Having the ability to share in complete edit mode, view only mode or (my favourite) comments only mode makes a huge difference in being able to control what and who changes the original document. When the..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7082448)

AF

Amadna F.

Head of Quality

> "My least favorite thing about Google Docs is if you want to copy a document that includes suggestions to a new location, the suggestions don't carry over."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7136083)

VR

Verified Reviewer

Construction Safety Manager

> "Google docs is a free services for anyone with a google account it has such amazing features like the ability to collaborate with others on the same document, free storage for documents, and allows you to..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7068289)

CJ

Cortney J.

Paralegal

> "Unfortunately, it seems that many of the options available in the Word program are unavailable in Google docs which limits the ability to customize certain documents."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7065509)

VW

Victoria W.

COTA

> "Google docs also provides writing assistance and provides many templates to help your create resumes, letters, brochures, and many other documents."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7046137)

EH

Erica H.

HR Analyst

> "There are some features that Google Docs that cannot support that other word processors can, like multiple columns, but I have found that often-times, they are not needed."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117166)

VR

Verified Reviewer

Postdoctoral Researcher

> "As a researcher, I use tables and equations extensively, and Google Docs handles both remarkably well, the table design is flexible and clean, and the equation editor is practical and reliable for day‑to‑day..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132951)

KS

Kitty S.

Grants and Events Manager

> "Sometimes if you convert a document from a different type, the type formatting gets messed up and its difficult to get all the tabs in the right place."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7074437)

VR

Verified Reviewer

Account Executive

> "I use Google Docs almost everyday to create and manage documents. Since we are are Google Suite house, Google Docs was the best tool to use for this and it has made my workload a lot lighter and efficient."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7080856)

NO

Nelson O.

IT Systems Administrator

> "It can feel limited compared to desktop word processors for more advanced formatting, and some features are not as robust as Microsoft Word."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7120595)

BB

Bree B.

Ops Coordinator

> "The features like sharing, commenting, suggesting edits, and keeping track of changes really help everyone stay on the same page and avoid any mix-ups."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7130181)

JM

Jamison M.

Principal

> "Sometimes there are a few bugs with Google docs. If you accidentally delete a file, it can be hard to get back. And sometimes there will be glitches when you share the files with others."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7140478)

Vivekkumar J.

Deputy Manager

> "The real-time collaboration is unmatched. When my team is drafting detailed project reports or ecological restoration plans, being able to all jump into the same document and leave comments without..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7119149)

Garima V.

Senior Manager - Corporate Training and Placement

> "Only thing I like least about Google Docs is how dependent it feels on stable internet connection - when the network is weak, the experience quickly become frustrating and limiting."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7089386)

VR

Verified Reviewer

Compliance Manager

> "The integration of Gemini AI has become a standout feature specifically the tool that can pull context from my Gmail to draft a document from scratch."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133190)

Absana P.

Tier III Technician

> "Google Docs doesn't have the draw feature, other advance formatting and layout tools compared to other word processors."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7076898)

SR

Shirly R.

Medicine

> "I also like the ability to share the document with those who are part of the organisation, which helps to limit access to the public and maintain confidentiality."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7063523)

AR

Arthi R.

Software Engineer

> "Creating new Doc is way difficult because initially name confirmation for Doc is not done and making it difficult to understand the actual new Doc."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133629)

Enguerran M.

Fullstack web developper

> "The ability to work on a document together with three other users while observing live modifications without the need to handle version conflicts creates an exceptional advantage for users."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741)

RR

Rebecca R.

Production manager

> "While Google Docs is very convenient, one downside is that it sometimes has limited formatting features compared to more advanced word processing software."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209)

CG

Carly G.

Adjunct Faculty

> "Google Docs gave my students an edge to complete their schoolwork and continue their educational journey because purchasing school items can get very pricey, and Google Docs keeping their items free does help..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7048475)

MM

Maria M.

HR Manager

> "It can also lag with large files or heavy commenting, and offline access and compatibility can be inconsistent at times."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7094618)

VR

Verified Reviewer

CoFounder

> "It is a reliable, user-friendly tool that works especially well for everyday writing, collaboration, and sharing documents quickly. While it may not be the best choice for highly detailed or heavily formatted..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117466)

Enguerran M.

Fullstack web developper

> "You need to activate the system before your internet connection drops because failure to do so will make your work on trains and planes extremely difficult."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741)

VR

Verified Reviewer

Produce Videographer

> "Google docs, it is super help-full to share documents between people around my team, edit and have feedback in real time, without the need of pay office 360."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7087413)

CM

Coral M.

Sales Associate

> "The phone app doesnt have many features to let you make edits in your document on your phone."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7145809)

Emon Ahmed A.

Founder

> "One of the best features is real-time collaboration, which allows multiple users to work on the same document at the same time."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7118774)

TG

Tiffany G.

CEO

> "Although it has most features we need, sometimes we have to use the built-in search engine to locate the features we’re looking for which can be a little bothersome."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116821)

AC

Andrea C.

Controller

> "I like Google Docs for the ability to merge all of my Google stuff together and have the ability to keep it all in one."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7118859)

Tracie B.

Executive Director

> "Google Docs can be difficult to manage and organize within the Docs app without guidance from instructional videos or tutorials."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7109809)

Heather S.

Owner

> "I love their new tab feature so I can keep track of things like my podcast outlines in one document but still be easily able to keep them separated."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7131663)

RR

Rebecca R.

Production manager

> "Occasionally, formatting can shift when downloading files into other formats like Microsoft Word, which can be frustrating."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209)

DW

Devann W.

BCBA

> "Helpful tools embedded in the program allow for quick writing assistance such as spell check, grammar guidance, and other helpful hints."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7103998)

AS

Arif S.

manager

> "lesser feature compare to MS word.it is attached with your google account. if account is hacked, you will lose your documents"

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7061491)

VR

Verified Reviewer

Account Executive

> "I love the AI assistance in writing, which makes anyone write like a pro and I love that you can download any Google Doc as a pdf, Ms Word or any other format you want."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7080856)

CG

Carly G.

Adjunct Faculty

> "I would probably have to say is the occasional bug or issue that pops up but then you realize that it's not a Google doc problem and rather it is a Wi-Fi connection problem and live synchronization doesn't..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7048475)

Rhonda R.

Curriculum Director

> "It's great at the autosaving and shared editing and viewing options, and it's an essential item for most collaboration projects with working documents."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7135379)

VR

Verified Reviewer

CoFounder

> "Larger documents can also start to feel a little clunky, especially when there are a lot of images, comments, or formatting changes."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117466)

Emily J.

Owner

> "I can also access Google Docs anywhere with an internet connection, making things easier when I am not able to use my laptop at home and need to access something on the go."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7094227)

SR

Shirly R.

Medicine

> "Importing media can be tricky, especially when it comes to formatting; it is more tedious as opposed to Google Slides or other note-taking tools."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7063523)

BB

Bree B.

Ops Coordinator

> "I've really found it handy for whipping up SOPs, meeting notes, and shared resources. Plus, since it's cloud-based, you can access your docs from just about anywhere, which is awesome for busy teams and..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7130181)

SP

Stephanie P.

American accent coach

> "As much as I like the overall functionality of the toggle headings once a document is finished, writing a doc with them is kind of annoying."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132045)

AP

Alissa P.

Operations MGR

> "It makes collaboration simple because multiple people can work in the same document at once, leave comments, and make updates without needing to email different versions back and forth."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116347)

JPN

Jean-Pierre N.

Instructional Designer

> "While the pros outpass the disadvantages, I find that Google Docs has limited advanced formatting capabilities compared to microsoft document."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7067975)

AR

Amos R.

Owner

> "My experience with google docs keeps getting better and better, specially since the incorporated gemini to it, so now with AI it can give you drafts of documents that can help you create documents faster."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7044739)

Chahat S.

Content Writer

> "I forget to share the access and then my clients call me to give it and by chance I am not home, it becomes way too difficult to do it with a desktop's ease on phone."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116980)

ER

Emily R.

Program Coordinator

> "As a Program Coordinator at a church, I utilize the daily use of Google Docs to write program material, organize volunteers, and communicate with the staff."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7070800)

Vaishali R.

Graphic Designer

> "As a designer, it is frustrating because I cannot control kerning or precise image placement like in Adobe software."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7077411)

VR

Verified Reviewer

Account Executive

> "Cloud storage makes it easy and simplified to store documents and can easily download the documents in any format, pdf, Ms Word etc."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7080856)

RR

Rebecca R.

Production manager

> "It also relies heavily on internet access, so if the connection is slow or unavailable, it can interrupt productivity."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209)

HZPC

Hilary Zivai Prisca C.

Student Intern

> "I enjoy using google docs, its convenient, quite similar to Microsoft word, so typing there is not too difficult, and it saves time where people have to sit down and work on something together, people just do..."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7046334)

ER

Erica R.

Practice Manager

> "Custom styles can present a challenge at times, particularly with larger files where they can feel limiting."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7106168)

JC

Judy C.

Elementary School Teacher

> "I am an elementary school teacher. When I am teaching writing, my students can share their documents with me, and I can help them on my computer in real time. "

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7140611)

VR

Verified Reviewer

Data Migration Analyst

> "On documents that have tons of contents and pages, it takes a hit on performance as navigating can become painfully slow."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7090431)

VR

Verified Reviewer

Associate Software Engineer

> "It has removed the hassles of worrying about saving the changes , sharing multiple times , gives real time updated status , reduces most of our stress and time"

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7078178)

Swarnika A.

Reseach Scholar

> "While Google Docs is excellent for collaborative work, it has several limitations that can be frustrating for advanced academic or professional tasks."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521)

JF

James F.

CEO

> "What that Iike about google doc's is that any business can write their own doc's including contract's and save files"

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7072376)

BG

Blair G.

CEO

> "At times Google Docs can feel a bit on the basic side where may not have the same level of functionality you’d get from Microsoft Word"

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7103108)

ST

Shayne T.

Co owner

> "The platform makes document creation and editing simple and efficient, with seamless real-time collaboration that streamlines teamwork."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7112996)

PT

Peiyuan T.

Quant modeler

> "The only minor drawback was that advanced formatting and styles are less flexible than in some traditional word processors."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7088425)

VR

Verified Reviewer

Speaker

> "I have been using Google docs for months and best part is, it works on smartphones,i can edit documents from anywhere in emergency."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116907)

VR

Verified Reviewer

Data Analyst

> "There are some keyboard shortcuts that I try to do on Docs that I have learned from using Sheets, and most do not work."

[See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7112690)

[View Reviews](https://www.capterra.com/p/160756/Google-Docs/reviews/)

FO

Feraud O.

Owner

> "That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6849000)

CB

Chad B.

Creative Director

> "The notification badges and use of web plugins can be inconsistent/glitchy at times. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

HT

Hubert T.

CEO

> "I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6881069)

TT

Tyler T.

Director

> "The app will sometimes lag or quit...and then can be difficult to get onto my extended browser."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451079)

FO

Feraud O.

Owner

> "Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6849000)

VR

Verified Reviewer

CSM

> "I am appalled that they have the audacity to raise prices despite no shipping meaningful updates or clearing out bugs..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4813542)

MG

Matt G.

IT Consultant

> "Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

Michael C.

CEO

> "Logins are messed up between workspaces which causes incorrect accounts to log into the incorrect workspace."

[See full review](https://www.capterra.com/p/169851/Shift/#GetApp___6217661)

JN

Jeff N.

Director-CEO

> "I use it daily for my business and its nice to be able to quickly switch between platforms without actually leaving the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6819690)

KP

Keyur P.

CTO

> "Specifically if I search for a document on Google Drive and open in a new tab the app would crash."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

SJ

Shelby J.

Founder and Designer

> "It keeps my tools and communication organized and helps cut down on distractions."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6846155)

SM

Samantha M.

owner

> "I was required to use Google to get to the Shift instructions I needed and none of it was correct for what was on my..."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6289512)

TB

Tyson B.

VP Business Development

> "I love the option to integrate multiple email addresses into one place, while still keeping them separated."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6631090)

JC

Jake C.

VP

> "Absolute BS privacy policy and impossible to cancel"

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6578486)

JN

Jeff N.

Director-CEO

> "I like that they are constantly improving it as it lets me know that the developers care about the quality of the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6819690)

SM

Samantha M.

owner

> "From trying to adjust settings to linking accounts, every step was infuriating and time consuming as I constantly went..."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6289512)

TB

Tyson B.

VP Business Development

> "Being able to use multiple email addresses and other applications, all in one app is a game changer."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6631090)

Michael C.

CEO

> "They do not even allow you to mute notifications."

[See full review](https://www.capterra.com/p/169851/Shift/#GetApp___6217661)

SJ

Shelby J.

Founder and Designer

> "It saves me time and helps me feel more organized throughout the day."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6846155)

KP

Keyur P.

CTO

> "I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

TK

Timothy K.

Employee

> "I rely on it at work every day, to handle email quickly and efficiently and without losing track of any. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630843)

NP

Nia P.

CEO

> "The cost, customer service, and functionality was lacking in some spaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6107129)

Norman M.

Partner, Digital

> "It’s by far my most used app as all my main tools I use ever day are integrated."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6857590)

Torre C.

Owner

> "Shift seems to be incapable of keeping accounts logged in the same amount as a normal browser, leading to the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2901386)

CB

Chad B.

Creative Director

> "It gets heavy use from me each day, and the integration with all the platforms seems pretty solid."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

Torre C.

Owner

> "While I did try to use Shift (the paid version) for over a year, it just was never as efficient as it promised to be..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2901386)

CJ

Christopher J.

CEO

> "Super super efficiency and easy across work, personal, alumni, etc."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6845906)

QS

Qudsia S.

Student

> "I dislike that this software isn't available on mobile devices."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3706408)

JN

Jordan N.

Senior PPC Specialist

> "Integration is easy, just log in once and Shift always remembers which account is which."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6658841)

KP

Keyur P.

CTO

> "Very unreliable and keeps crashing"

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

AT

Adrian T.

Executive Pastor

> "Managing multiple Google accounts with ease."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6455146)

Greg A.

Founder & Creative Director

> "The fact that the email can only be setup to work with major platform email systems like Gmail and 365 is frustrating."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2867775)

MG

Matt G.

IT Consultant

> "With Shift's integration it makes working a breeze."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

VR

Verified Reviewer

CEO

> "Unstable, crashes, resource heavy, and doesn't fully free memory when closed."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2846733)

SA

Sam A.

Director

> "It certainly streamlines my workflow."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6637899)

HM

Harel M.

Web developer

> "Also technical problems (bug, crashes, blank pages) occur from time to time."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3303529)

RB

Rebecca B.

Freelance social media manager

> "I love Shift for how it allows me to zoom about my different workspaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6048033)

RQ

Roger Q.

Founding Partner

> "At times, this has slowed my PC down significantly, requiring a reboot."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3324197)

SK

Sara K.

Founder

> "It's worth every dollar I spend on it!"

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6860731)

VR

Verified Reviewer

CEO

> "Wanted to like Shift -- unfortunately it was similar to Sidekick and had to uninstall."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2846733)

CB

Chad B.

Creative Director

> "Fantastic and a huge time saver, part of my everyday work experience."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

RQ

Roger Q.

Founding Partner

> "Shift can be very resource intensive if you leave it open."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3324197)

TK

Timothy K.

Employee

> "Shift is the best email client I've ever used. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630843)

Reid K.

Growth & Ops Specialist

> "There's no indication that they're even trying to solve the 2FA problem. And no customer support team to reach out to,..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2208578)

MG

Matt G.

IT Consultant

> "Support is always responsive and super helpful."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

Hana P.

Virtual Assistant

> "Microsoft Outlook doesn't work as well as Gmail accounts, so I still use a browser for Outlook."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2397629)

MG

Matt G.

IT Consultant

> "It's very intuitive to implement."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

RO

Robyn O.

Co-Founder

> "This software completely slowed down my computer, it was almost impossible to get any tasks done for myself and the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2727140)

Steven A.

Marketing Specialist

> "Also made it very easy to separate workspaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4877620)

David D.

Principal

> "When using Google Meet within this program, it doesn't allow the screen to be shared."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2676185)

HH

Heath H.

Manager

> "I found Shift to be helpful in someways, but not in every way."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4850190)

Hana P.

Virtual Assistant

> "I hope they remedy the MacBook usage dilemma because it often slows my computer down."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2397629)

SG

Seb G.

Partner

> "Shift is a fantastic bit of a software and it worked incredibly well for me for a long time - helping me manage my..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4299941)

Chris W.

VP Product

> "LastPass stops working sometimes and you have to go through the setup process again to get it working."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2446794)

BoP

Bartłomiej P.

Head of PMO

> "The concept of workspaces grouping different tools around for example specific project helps focus and keeping..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3092955)

Ryan K.

CEO & Founder

> "It also routinely LOGGED ME OUT of my logged in accounts."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2439063)

VR

Verified Reviewer

President

> "Their acceptance of credit card payments before trying the product is very good."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3570431)

Chris W.

VP Product

> "Android web messages stopped working and I'm not sure why."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2446794)

Elliott G.

Web Developer

> "Would be a great tool if it worked and then saved any time."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3572287)

Ryan K.

CEO & Founder

> "Support was good, but they haven't fixed my issues."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2439063)

[View Reviews](https://www.capterra.com/p/169851/Shift/reviews/)

## User interface

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

4.72 (28,920)

[Shift](https://www.capterra.com/p/169851/Shift/)

4.33 (327)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Google Docs

Top features

22/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Audio Recording
-   Business Process Automation
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Content Creation
-   Customizable Templates
-   Database Creation
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   File Sharing
-   Focus Aid
-   Generative AI
-   Image Editing
-   Notes Management
-   Office Suite
-   Presentation Tools
-   Prioritization
-   Productivity Analysis
-   Productivity Tools
-   Progress Tracking
-   Project Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   Single Sign On
-   Tagging
-   Task Management
-   Task Scheduling
-   Team Collaboration
-   Third-Party Integrations
-   To-Do List
-   Video Content
-   Workflow Management

[See all features](https://www.capterra.com/p/160756/Google-Docs/#features)

Shift

14/42

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Audio Recording
-   Business Process Automation
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Content Creation
-   Customizable Templates
-   Database Creation
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   File Sharing
-   Focus Aid
-   Generative AI
-   Image Editing
-   Notes Management
-   Office Suite
-   Presentation Tools
-   Prioritization
-   Productivity Analysis
-   Productivity Tools
-   Progress Tracking
-   Project Management
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   Single Sign On
-   Tagging
-   Task Management
-   Task Scheduling
-   Team Collaboration
-   Third-Party Integrations
-   To-Do List
-   Video Content
-   Workflow Management

[See all features](https://www.capterra.com/p/169851/Shift/#features)

### Recognition

Google Docs is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Document ManagementSoftware (2026) 

Best Value Document ManagementSoftware (2022) 

No recognitions have been awarded to Shift

### Deployment & support

Google Docs

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shift

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Docs

-   By Google
-   Located in United States
-   Founded in

Shift

-   By Shift Technologies Inc.
-   Located in Canada
-   Founded in 2017

## Popular Comparisons

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,920)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,481)](https://www.capterra.com/p/161425/Drive/reviews/)

$6/month

Price

$7/month

4.5

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/160756-161425/Google-Docs-vs-Drive)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[4.77 (19,443)](https://www.capterra.com/p/176574/Excel/reviews/)

$149/year

Price

$6/month

4.3

Features

4.7

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/169851-176574/Shift-vs-Excel)

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,920)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,551)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$6/month

Price

$7/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/160756-247901/Google-Docs-vs-Google-Workspace)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,551)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$149/year

Price

$7/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/169851-247901/Shift-vs-Google-Workspace)

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,920)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

$6/month

Price

$9.99/month

4.5

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/160756-227146/Google-Docs-vs-Microsoft-Word)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$149/year

Price

$6/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169851-227157/Shift-vs-Microsoft-365)

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,920)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$6/month

Price

$6/month

4.5

Features

4.6

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/)[4.73 (7,210)](https://www.capterra.com/p/170306/Grammarly-Business/reviews/)

$149/year

Price

$12/month

4.3

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169851-170306/Shift-vs-Grammarly-Business)

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,920)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,687)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$6/month

Price

$1.99/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/160756-161304/Google-Docs-vs-OneDrive)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,568)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$149/year

Price

$10.99/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/169851-184581/Shift-vs-Asana-PM)

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,920)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$6/month

Price

$5/month

4.5

Features

4.3

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-160756/SharePoint-vs-Google-Docs)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

$149/year

Price

$9.99/month

4.3

Features

4.7

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/169851-227146/Shift-vs-Microsoft-Word)