--- title: "Compare Google Docs vs Microsoft 365 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Google Docs and Microsoft 365 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365" page_type: "comparison" language: "en" --- # Google Docs vs Microsoft 365 Features and Cost Comparison Last updated August 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Google DocsMicrosoft 3652/4 selected [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.7 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) [## Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.7 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting Price $6.00/month Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [29,155 reviews](#user-reviews) Positive 28,279 Neutral 804 Negative 72 [## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting Price $6.00/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [14,144 reviews](#user-reviews) Positive 13,482 Neutral 532 Negative 130 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Connecteam 4.6 (5,309) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### iCloud 4.6 (1,981) * * * Starting Price $0.99 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * Highest Rated ### iLovePDF 4.7 (1,786) * * * Starting Price $9.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,002) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 30,822 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Missing features Feature ratings Document Editing 4.7 Document Storage 4.7 Email Management NA File Sharing 4.8 Document Review 4.7 74%Fit Missing features Feature ratings Document Editing 4.7 Document Storage 4.6 Email Management 4.6 File Sharing 4.5 Document Review NA User satisfaction User satisfaction 4.7 User reviews[29,155](https://www.capterra.com/p/160756/Google-Docs/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.8 Customer support 4.4 User satisfaction 4.6 User reviews[14,144](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $6Per User, Per Month - Free version - Free trial Price starts from $6Per User, Per Month - Free version - Free trial Best for Best for Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time. Best for Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## User reviews Pros & cons EP Eric P. ERP Supervisor > "By linking it with Google Drive, all the documents can be found in one place, which is a time saver for finding documents. When I'm outside of the office at client meetings, I really appreciate the..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7171922) RI Ricardo I. Self Employed > "What I least like about Google Docs is the available formatting, the way it implements foreign objects (pictures, graphs, etc) and the available list of fonts could be longer." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7159443) Elisabetta M. Marketing JR > "Its clean, intuitive interface makes document creation effortless, while auto-saving to Google Drive and built-in features like smart @-mentions and version history keep work safe and organized." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7192102) Swarnika A. Reseach Scholar > "One of the primary "Cons" is its \*\*limited formatting capabilities\*\* compared to desktop-based software like Microsoft Word; for instance, it lacks advanced tools for precise layout management, complex..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521) Andrew R. CISSP > "I love how everything is automatically saved in the cloud, so I never have to worry about losing progress. Plus, the built‑in tools like commenting, suggesting mode, and smart editing features make..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7126264) BN Brennan N. Insurance Agent > "Additionally, advanced formatting—like precise image placement, complex table layouts, or heavy page numbering styles—frequently breaks or feels clunky compared to desktop processors like Microsoft..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7169951) MB Mapy B. Student > "It’s especially strong for students, teams, and anyone who needs to work across multiple devices. While it lacks some of the advanced formatting and layout tools found in traditional desktop software,..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7139520) Enguerran M. Fullstack web developper > "My biggest complaint stems from dealing with complex formatting tasks which become difficult when handling large Word files because the system fails to manage margins and custom fonts." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741) Jhon Jaiver S. Developer > "I use it for my work to replace other licensed applications; it does everything I need as a text editor, and it makes sharing my documents easy." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7146675) Christopher V. Human Relations > "Lastly, it completely chugs on huge documents. If you open a file that's hundreds of pages long or packed with heavy data, the scrolling lags, typing slows down, and the browser can get incredibly..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7186946) DR Dave R. Manager > "Real-time editing, automatic saving, version history, and simple sharing make it an efficient tool for keeping teams aligned and information up to date." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7185557) Swarnika A. Reseach Scholar > "Lastly, while its cloud-based nature is a pro, it raises specific \*\*concerns regarding sensitive data security and shared responsibility\*\*, as accidental permission errors in shared folders can..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521) SF Shelby F. Temp > "The platform makes collaboration effortless, offers reliable cloud storage, and includes all the essential features needed for document creation and management. Despite a few minor limitations, it..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7173668) Swarnika A. Reseach Scholar > "Performance also tends to \*\*lag significantly in documents exceeding 300 to 400 pages\*\* or those containing heavy data tables and high-resolution images, which can lead to slow responsiveness and..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521) Michael Z. Owner > "Google Docs is highly effective for a music and vocal coaching business because it allows real-time collaboration and easy access to lesson plans, student notes, and content scripts from anywhere." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7137354) Ishita J. Web Developer > "Another minor issue is that large documents with many images or comments can occasionally become slow or laggy. While the basic features are excellent, some advanced editing and formatting options are..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7154996) SF Shelby F. Temp > "Its cloud storage integration ensures documents are accessible from anywhere, and the wide range of formatting, commenting, and sharing features makes it a versatile solution for both personal and..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7173668) Dana P. Staffing Coordinator > "The only downside I would say to being able to edit shared documents in real time is that if two people are in a document at the same time, there isn't a fail safe so that you don't interfere with..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7138452) Kevin K. P. Sales and Technology > "Google Docs makes real-time collaboration effortless — multiple people can edit the same document simultaneously without version conflicts, and you can see changes as they happen." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7152578) DS Danielle S. Owner > "I’ve also noticed performance issues when handling large or heavily formatted files—documents with lots of images or elements can start to lag and become less responsive." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7119602) Shonin S. Game Developer > "It has all the essential features for professional documentation without feeling cluttered or "fancy". Plus, the cloud storage and real-time file syncing are seamless—I never have to worry about..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150390) ST Shelby T. Executive Assistant > "The same goes for data management; compared to the power and speed of Excel, Google’s suite feels like a basic notepad rather than a professional tool." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7134164) Michael Z. Owner > "Google Docs is a reliable and practical tool for a music and vocal coaching business, especially for organizing lesson plans, student notes, and content scripting." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7137354) IA Ibrahim A. Marketing Manager > "It is not as robust as Microsoft word, and sometimes no wifi or weak connection can cause issues such as limited features and access to docs." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7181178) RnN Ramón N. Office Manager > "You can view, restore, and compare previous versions of a document, which is very helpful for tracking changes. And multiple users can edit simultaneously, see each other’s cursors, and communicate..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7105180) AF Amadna F. Head of Quality > "My least favorite thing about Google Docs is if you want to copy a document that includes suggestions to a new location, the suggestions don't carry over." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7136083) VR Verified Reviewer Postdoctoral Researcher > "Compatibility with multiple file formats (Word, PDF, etc.) is seamless, and the support for external plugins like Paperpile and Zotero is a huge advantage for reference management and academic writing." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132951) Michelle C. CEO > "The formatting can sometimes be frustrating, especially when working with PDFs, copied text, tables, images, or documents that were originally created in another program." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7179836) VF Vincenza F. Software Engineer > "I use Google Docs for documenting APIs, preparing technical designs, writing project requirements, and collaborating with product and engineering teams." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7191227) EH Erica H. HR Analyst > "There are some features that Google Docs that cannot support that other word processors can, like multiple columns, but I have found that often-times, they are not needed." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117166) JD Joseph D. Administrative Manager > "The automatic saving and version history are particularly useful and help prevent lost work. While it can be somewhat limited for complex formatting and large documents, it performs very well for..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7165610) NO Nelson O. IT Systems Administrator > "It can feel limited compared to desktop word processors for more advanced formatting, and some features are not as robust as Microsoft Word." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7120595) Reyna F. Brand Manager > "We use checklists, shared documents, and collaborative notes to keep projects moving, assign responsibilities, and ensure everyone stays aligned. Since everything updates instantly, our team always has..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7189441) JM Jamison M. Principal > "Sometimes there are a few bugs with Google docs. If you accidentally delete a file, it can be hard to get back. And sometimes there will be glitches when you share the files with others." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7140478) Sudarshan Shivaji M. Structural engineer > "The real-time collaboration, automatic saving, and ease of sharing make it one of the best cloud-based document editors. Despite a few formatting limitations with complex documents, it offers excellent..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7185367) LD Luis D. founder > "Working on docs from google drive, you end up with 2 versions one for docs, and one for office - becomes hard to keep in sync and remember which is the actual latest current vsersion" [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7050746) VR Verified Reviewer Postdoctoral Researcher > "As a researcher, I use tables and equations extensively, and Google Docs handles both remarkably well, the table design is flexible and clean, and the equation editor is practical and reliable for..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132951) VC Viergela C. Aba > "However, I dislike that some advanced formatting features are limited compared to traditional word processing software, and large documents can sometimes run slowly." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7180401) CA Carina A. Marketing coordinator > "I use it a lot for drafts, content ideas, and sharing edits, and it’s nice being able to see changes and comments in real time." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150592) VR Verified Reviewer Administrative > "Customer support is also very limited for the free users and is not at all good for task tracking, I always use other google apps in order to manage my work." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7187224) VR Verified Reviewer Account Development Manager > "Google Docs syncing directly with your Google Drive and Google Account provides seamless access across devices via the cloud storage which is a great function." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7157144) AR Arthi R. Software Engineer > "Creating new Doc is way difficult because initially name confirmation for Doc is not done and making it difficult to understand the actual new Doc." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133629) BB Bree B. Ops Coordinator > "The features like sharing, commenting, suggesting edits, and keeping track of changes really help everyone stay on the same page and avoid any mix-ups." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7130181) VR Verified Reviewer Accessories Designer > "The only complaint I have about Google Drive is that I couldn't edit a document without the proper amount of storage, even though it wasn't my file." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7187379) DH Daniel H. Senior Lecturer > "Google Docs has great voice typing tool which allows me to quickly edit my documents using voice command rather than having to type everything." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7182224) RR Rebecca R. Production manager > "While Google Docs is very convenient, one downside is that it sometimes has limited formatting features compared to more advanced word processing software." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209) Vivekkumar J. Deputy Manager > "The real-time collaboration is unmatched. When my team is drafting detailed project reports or ecological restoration plans, being able to all jump into the same document and leave comments without..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7119149) BR Biannel R. Analista VP > "Despite being the king of cloud collaboration, Google Docs has severe limitations when demanding advanced professional performance or when working offline." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7166224) VR Verified Reviewer Compliance Manager > "The integration of Gemini AI has become a standout feature specifically the tool that can pull context from my Gmail to draft a document from scratch." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133190) Enguerran M. Fullstack web developper > "You need to activate the system before your internet connection drops because failure to do so will make your work on trains and planes extremely difficult." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741) Christopher V. Human Relations > "The fact that I can start a document on my computer, check it on my phone later, and have a teammate editing it with me at the same time without any file corruption or "locked for editing" errors is..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7186946) EW Emilia W. Network Support Coordinator > "Occasionally, formatting changes when opening complex Microsoft Word documents and very large files can take longer to load." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7185795) Reyna F. Brand Manager > "Being able to share documents with my leadership team, leave comments, assign action items, and track edits has streamlined so many of our workflows." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7189441) VR Verified Reviewer Software Engineer II > "Sometimes it becomes uneasy to copy paste texts from other platforms as it deforms the structure and format of text." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7157020) Enguerran M. Fullstack web developper > "The ability to work on a document together with three other users while observing live modifications without the need to handle version conflicts creates an exceptional advantage for users." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741) CM Coral M. Sales Associate > "The phone app doesnt have many features to let you make edits in your document on your phone." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7145809) MC Mark C. Product Manager > "It's great for sharing with the correct privileges, integrates well onto mobile and you know with Google that it will be stored with multiple backups across their servers." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7162447) TG Tiffany G. CEO > "Although it has most features we need, sometimes we have to use the built-in search engine to locate the features we’re looking for which can be a little bothersome." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116821) VR Verified Reviewer CoFounder > "It is a reliable, user-friendly tool that works especially well for everyday writing, collaboration, and sharing documents quickly. While it may not be the best choice for highly detailed or heavily..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117466) Tracie B. Executive Director > "Google Docs can be difficult to manage and organize within the Docs app without guidance from instructional videos or tutorials." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7109809) JB Joseph B. CTO > "I can collaborate with other teammates and make edits and comments in real time. And Since it is cloud based I can access any file from my phone anytime anywhere." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7148562) LV Lan V. Founder > "Our longer documents such as monthly fuel reports don't work with the mobile app as well." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150983) Phillip C. Entertainer > "With the ability to save across platforms and work from multiple devices, Google Docs has a leg up on native word processors or apps while remaining free." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7175903) RR Rebecca R. Production manager > "Occasionally, formatting can shift when downloading files into other formats like Microsoft Word, which can be frustrating." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209) NK Nicole K. Office Manager > "I appreciate that the files sync automatically to my account, and shared accounts, and actively share with others so we can each see live adjustments and notes being made." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7146336) KJ Kevin J. Digital Marketing Manager > "For advanced document formatting or highly designed reports, it isn't as flexible as desktop word processors." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7184689) VR Verified Reviewer CEO > "The interface is clean, intuitive, and requires virtually zero training for new users. Despite minor limitations in high-end formatting and offline reliability, its seamless cloud syncing and ease of..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7153099) VR Verified Reviewer CoFounder > "Larger documents can also start to feel a little clunky, especially when there are a lot of images, comments, or formatting changes." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117466) JR Jennifer R. Teacher > "The autosave feature is also very helpful because it prevents lost work, and the integration with Google Classroom makes organizing assignments simple and efficient." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7156280) KJ Kevin J. Digital Marketing Manager > "Large documents can occasionally feel a bit slow, and formatting may shift when importing files from other office suites." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7184689) VR Verified Reviewer NA > "Using it as a wedding planning template amongst bridal party is useful rather than constantly sending new updated files, Google Docs will update right away and you just open via the same link/file." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7158940) SP Stephanie P. American accent coach > "As much as I like the overall functionality of the toggle headings once a document is finished, writing a doc with them is kind of annoying." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132045) Emon Ahmed A. Founder > "One of the best features is real-time collaboration, which allows multiple users to work on the same document at the same time." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7118774) Chahat S. Content Writer > "I forget to share the access and then my clients call me to give it and by chance I am not home, it becomes way too difficult to do it with a desktop's ease on phone." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116980) AC Andrea C. Controller > "I like Google Docs for the ability to merge all of my Google stuff together and have the ability to keep it all in one." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7118859) TK Tim K. Founder > "There is also a customer support team, but most of the support is self-service, meaning it can take a while when I'm having a bug or technical issues." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7183170) Heather S. Owner > "I love their new tab feature so I can keep track of things like my podcast outlines in one document but still be easily able to keep them separated." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7131663) RR Rebecca R. Production manager > "It also relies heavily on internet access, so if the connection is slow or unavailable, it can interrupt productivity." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209) DW Devann W. BCBA > "Helpful tools embedded in the program allow for quick writing assistance such as spell check, grammar guidance, and other helpful hints." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7103998) MG Milagros G. Content creator and Social Media Manager > "I’ve also noticed occasional lag or formatting issues when I'm working with larger files, but is occasionally so is not something that affects me much." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7155858) VR Verified Reviewer Attorney > "It makes keeping up with work, home and personal life easy." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7129581) VN Vandana N. analyst > "Sometimes, not very user friendly." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___2396723) SS Sierra S. Admin > "I’ve been using Google Docs for years, and it continues to be an essential tool for both work and personal projects." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7052220) Jasmine T. Teacher > "Some of the additional features are not very well integrated." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___6836241) Zachary S. Physical Therapist > "it has been a big help in my personal life and also in my work life." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7147309) Khalid A. writer - content marketing team > "Cons : I found the following features that were either missing or could be improved:- fonts compatibility with microsoft word- availability of word like features- more designs required- limited space..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___4040634) Connor W. Account Exec > "I have been an avid user of Docs now since the inception." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7145815) JD Joshua D. Office Administrator > "The lack of integrated mail merge using Google Sheets is puzzling." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___4897522) SF Shelby F. Temp > "Its cloud storage integration ensures documents are accessible from anywhere, and the wide range of formatting, commenting, and sharing features makes it a versatile solution for both personal and..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7173668) EG Emma G. Writer > "Some of the integrations (grammarly for example) aren’t very smooth but I’m not sure if that’s on grammarly’s side of things" [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___3931677) VF Vincenza F. Software Engineer > "I use Google Docs for documenting APIs, preparing technical designs, writing project requirements, and collaborating with product and engineering teams." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7191227) AR Arthi R. Software Engineer > "Creating new Doc is way difficult because initially name confirmation for Doc is not done and making it difficult to understand the actual new Doc." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133629) VR Verified Reviewer Compliance Manager > "The integration of Gemini AI has become a standout feature specifically the tool that can pull context from my Gmail to draft a document from scratch." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133190) Tracie B. Executive Director > "Google Docs can be difficult to manage and organize within the Docs app without guidance from instructional videos or tutorials." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7109809) MC Mark C. Product Manager > "It's great for sharing with the correct privileges, integrates well onto mobile and you know with Google that it will be stored with multiple backups across their servers." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7162447) BG Blair G. CEO > "At times Google Docs can feel a bit on the basic side where may not have the same level of functionality you’d get from Microsoft Word" [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7103108) Kevin K. P. Sales and Technology > "Customer support is reasonable for free users (mostly community-based help), and the learning curve is minimal since the interface is intuitive." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7152578) AH Angie H. Accountant > "The biggest downside is it is sometimes hard to navigate. " [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7125609) Aneesa A. UX UI > "What I like most about Google Docs is that I use it a lot for work, it is complicated to use, its easy to use" [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7179687) VR Verified Reviewer Administrative > "Customer support is also very limited for the free users and is not at all good for task tracking, I always use other google apps in order to manage my work." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7187224) NK Nicole K. Office Manager > "Overall, Google Docs makes my everyday work and home life efficient and easy." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7146336) TK Tim K. Founder > "There is also a customer support team, but most of the support is self-service, meaning it can take a while when I'm having a bug or technical issues." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7183170) VR Verified Reviewer teaching assistant > "I like Google Docs because it makes my PhD work easier." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7151665) VR Verified Reviewer Owner > "What I least like about Google Docs is that it’s no customer support for those who needs help with writing when all alone." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7088627) DR Dave R. Manager > "It has become an important collaboration tool for maintaining internal customer service documentation, shared procedures, project notes, and team resources." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7185557) MA Mike A. owner > "hard to get in touch with someone that works in customer service probably because it’s google product" [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7111108) [View Reviews](https://www.capterra.com/p/160756/Google-Docs/reviews/) VR Verified Reviewer System Adminstrator > "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887) VR Verified Reviewer Sales Specialist > "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674) VR Verified Reviewer Lead Project Manager > "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) ET Edward T. Founder and Marketing Strategist > "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839) VR Verified Reviewer Internal Auditor > "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) KL Kate L. Sales > "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) VR Verified Reviewer Network Engineer > "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061) VR Verified Reviewer Software Developer > "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002) CB Christine B. Marketing Manager > "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) AD Arnold D. Senior Executive > "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758) VR Verified Reviewer Leasing Consultant > "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255) VR Verified Reviewer Sales Specialist > "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674) JD Joshua D. IT Support Engineer > "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554) VR Verified Reviewer Owner > "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060) HA Hector A. Engineer > "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908) SP Sonu P. Systems Analyst > "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) CQ Connor Q. IT Team Lead > "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046) TW Tabatha W. Nurse Supervisor > "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333) MW Melinda W. Owner > "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Lauren F. Legal Secretary > "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283) Victoria T. NA > "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017) JN Jon N. Technology Director > "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280) AG Adrian G. Building Operator > "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076) VR Verified Reviewer Lead Project Manager > "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) GBL Georgia Belletti L. Addetto alle vendite > "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538) Sven S. Director > "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) KB Katrina B. Cashier > "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759) Fernando S. IT Support, CRM architect > "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265) Victoria T. NA > "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017) KM Kaitlin M. Freelance Content Strategist > "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623) VR Verified Reviewer It Administrator > "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691) DN David N. IT Operations Manager > "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) ST Shayne T. Co owner > "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685) EM Edward M. General Manager > "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233) Troy C. Owner > "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) DN David N. IT Operations Manager > "There are way too many "admin portals" to manage everything within the M365 organization." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) Troy C. Owner > "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) VR Verified Reviewer Internal Auditor > "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) Abhishek R. Project Analyst > "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544) Sven S. Director > "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) MB Mohammed B. Researcher > "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216) MO Michael O. Communications Manager > "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819) VR Verified Reviewer Physiotherapist > "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) VR Verified Reviewer Internal Auditor > "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) MW Matthew W. School Support and Retention Manager > "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143) Nicholas D. Project Manager > "I don't love the browser-based version, as I prefer Desktop applications, as I find they are more feature rich." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7106304) CB Christine B. Marketing Manager > "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) SS Sandeep S. Principal > "Sometimes I have turnover in my company and I have to delete and start employee email accounts. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) LS Louis S. CTO > "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147) AJ Arnaud J. Software developer > "Pushing for subscription increases in free products can push some customers away and be detrimental to use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842) Blake A. It Technician > "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376) Samantha E. Agent > "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982) LS Louis S. CTO > "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147) CC Connor C. Data Analyst > "If you need to get into an account that is locked, they make it almost impossible to do so." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703) VP Valentin P. Administration Manager > "We use it heavily for spreadsheets, document creation, email communication, and cloud storage." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109) KR Katherine R. School Administrator > "With all of the student project videos, storage is really a problem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290) ET Edward T. Founder and Marketing Strategist > "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) MB Mohammed B. Researcher > "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) AC Angel C. QC > "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864) VR Verified Reviewer Physiotherapist > "The only drawback is the subscription cost, which can feel a bit high over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) VR Verified Reviewer Physiotherapist > "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) VR Verified Reviewer VP of Finance and Operations > "We switched to get away from managing individual Microsoft licenses, which had become a real headache." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7112149) John J. CEO > "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725) YK Yurii K. Technical Support Specialist > "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242) DS Danielle S. Owner > "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) KR Katherine R. School Administrator > "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290) Jeff R. Project Manager > "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558) JC Joseph C. Operations Manager > "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) CK Christina K. Manager > "For leads, I can store data, share files and send emails all in an efficient and easy way!" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089) MS Morgan S. PTA > "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613) AD Arnold D. Senior Executive > "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758) MW Melinda W. Owner > "The biggest downside is the cost and subscription model—it can get expensive over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) AS Abhi S. Dispatcher > "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673) MO Madison O. Paralegal > "Sometimes it glitches and doesn't show me my most recent opened document in certain apps." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7005619) MD Maggie D. Office Manager > "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733) MW Melinda W. Owner > "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) KL Kate L. Sales > "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398) PO Pamela O. Digital Communication Specialist > "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442) HA Hector A. Engineer > "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908) NC Nicolas C. sales > "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) ND Naveed D. DriveABLE Coordinator, Cognitive Evaluator > "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263) MW Melinda W. Owner > "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Samantha E. Agent > "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982) TW Taylor W. Human Resource Coordinator > "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) VR Verified Reviewer Physiotherapist > "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) VR Verified Reviewer User > "Also integration is hard for Non-Microsoft products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850) VR Verified Reviewer Project and IT Manager > "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840) PP Pawan P. Manager Admin and Facility > "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) RJ Royce J. Technology and Process Manager > "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398) MO Michael O. Communications Manager > "Many parts of Microsoft 365 feel more complicated than they need to be." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819) JM Jenifer M. Coordinator > "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542) VR Verified Reviewer Teaching Assistant > "It's also hard to find where keyboard shortcuts are, and I often need to search for it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603) VR Verified Reviewer DATA ANALYST > "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574) RG Ruthie G. Communications And Marketing Specialist > "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316) NC Nicolas C. sales > "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823) Joslyn S. Guest service agent > "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759) Nour S. CEO, designer > "Customer support, they have a good support group that helps the person with checking the products out !" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011601) DD Dennis D. Business Owner > "There's no really easy way to interact with support in a timely manner." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045) KW Kane W. Business Intelligence Programme Manager > "There is comprehensive and detailed support guides for each issue I encountered too." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303) Johan B. CEO > "Total waste of money without any support." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830) MB Manpreet B. Council Liaison > "Efficient service that provides different platforms for various uses." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695) JC Joseph C. Operations Manager > "Customer services is rubbish." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) [View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/) ## User interface [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) 4.72 (29,155) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) 4.65 (14,144) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Google Docs Top features 25/50 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Automated Scheduling - Autosave - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Management - Corrective and Preventive Actions (CAPA) - Customizable Branding - Customizable Templates - Data Import/Export - Digital Signature - Disaster Recovery - Document Automation - Document Capture - Document Check-in/Check-out - Document Classification - Document Editing - Document Generation - Document Lifecycle Management - Document Management - Document Review - Document Storage - Document Templates - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Management - File Recovery - File Sharing - For Engineering Documents - For Legal Professionals - For Medical Purposes - Forms Management - Full Text Search - Generative AI [See all features](https://www.capterra.com/p/160756/Google-Docs/#features) Microsoft 365 21/50 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Automated Scheduling - Autosave - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Management - Corrective and Preventive Actions (CAPA) - Customizable Branding - Customizable Templates - Data Import/Export - Digital Signature - Disaster Recovery - Document Automation - Document Capture - Document Check-in/Check-out - Document Classification - Document Editing - Document Generation - Document Lifecycle Management - Document Management - Document Review - Document Storage - Document Templates - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Management - File Recovery - File Sharing - For Engineering Documents - For Legal Professionals - For Medical Purposes - Forms Management - Full Text Search - Generative AI [See all features](https://www.capterra.com/p/227157/Microsoft-365/#features) ### Recognition Google Docs is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Document Management Software (2026)  Best Value Document Management Software (2022)  Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Google Docs Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Google Docs - By Google - Located in United States - Founded in Microsoft 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,595)](https://www.capterra.com/p/161425/Drive/reviews/) $6/month Price $7/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/160756-161425/Google-Docs-vs-Drive) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,677)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,677)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/160756-247901/Google-Docs-vs-Google-Workspace) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,595)](https://www.capterra.com/p/161425/Drive/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,889)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) $6/month Price $9.99/month 4.5 Features 4.7 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/160756-227146/Google-Docs-vs-Microsoft-Word) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,837)](https://www.capterra.com/p/161304/OneDrive/reviews/) $6/month Price $1.99/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,837)](https://www.capterra.com/p/161304/OneDrive/reviews/) $6/month Price $1.99/month 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/160756-161304/Google-Docs-vs-OneDrive) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,460)](https://www.capterra.com/p/1167/SharePoint/reviews/) $6/month Price $5/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,460)](https://www.capterra.com/p/1167/SharePoint/reviews/) $6/month Price $5/month 4.5 Features 4.3 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-160756/SharePoint-vs-Google-Docs) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,706)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $6/month Price $11.99/month 4.6 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,155)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,706)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $6/month Price $11.99/month 4.5 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-160756/Dropbox-Business-vs-Google-Docs) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,144)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,889)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) $6/month Price $9.99/month 4.6 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227146-227157/Microsoft-Word-vs-Microsoft-365)