# Loopy Loyalty Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Loopy Loyalty Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/compare/160859-184232/Loopy-Loyalty-vs-Loyality

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# 

 Loopy Loyalty Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Loopy Loyalty

## What is Loopy Loyalty?

Win repeat business with digital customer loyalty cards your shoppers actually use. Loopy Loyalty lets you design branded stamp cards that live in Apple and Google Wallet, so there's nothing to download. Share by QR code or link, send push messages to drive return visits, and track every stamp and redemption with clear transaction history and insights. Launch in minutes - no coding, no app build and no changes to your POS.

## What is Loopy Loyalty used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 65 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

2%

Starting price

$25

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Loopy Loyalty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://loopyloyalty.com/&name=Loopy Loyalty)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Loopy Loyalty

4.6 (65)

VS.

[4.9 (3,466)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$25

Flat Rate, Per Month

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (65)

Ease Of Use

4.9 (3,466)

Value For Money

4.3 (65)

Value For Money

4.9 (3,103)

Customer Service

4.3 (63)

Customer Service

4.9 (3,160)

## Loopy Loyalty alternatives

[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (464)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (98)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/160859/Loopy-Loyalty/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Loyalty Program

4.8 (24)

75.00% of 24 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Customer Activity Tracking

4.4 (22)

77.27% of 22 reviewers that rated this feature as important or highly important

A report showing what actions customers perform

Rewards Management

5.0 (22)

72.73% of 22 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Membership Management

4.6 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Customer Database

4.3 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Loyalty Cards

4.9 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Loopy Loyalty 21 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Database of members to track personal information of individuals and families

Design, communicate, and distribute incentives to perform a specific action

Strategize and implement rewards for returning customers, employees and other members

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Features

4.4 (65)

4.4

Based on 65 reviews

## Pricing

Value for money

4.3 (65)

Free Trial

[View pricing plan details](https://www.capterra.com/p/160859/Loopy-Loyalty/pricing/)

Starter

$25.00

Flat Rate,Per Month

It includes:

-   1 Card Design
-   1 Location
-   3 subusers

Growth

$69.00

Flat Rate,Per Month

It includes:

-   3 Card Designs
-   3 Locations
-   10 Subusers
-   Card Customizations

Ultimate

$95.00

Flat Rate,Per Month

It includes:

-   10 Card Designs
-   10 Locations
-   50 Subusers
-   Card Customizations
-   Data Export
-   Unique Customer Enrollments

Starter Annual

$250.00

Flat Rate,Per Year

It includes:

-   1 Card Design
-   1 Location
-   3 subusers

Growth Annual

$690.00

Flat Rate,Per Year

It includes:

-   3 Card Designs
-   3 Locations
-   10 Subusers
-   Card Customizations

Ultimate Annual

$950.00

Flat Rate,Per Year

It includes:

-   10 Card Designs
-   10 Locations
-   50 Subusers
-   Card Customizations
-   Data Export
-   Unique Customer Enrollments

Value for money

4.3 (65)

4.3

Based on 65 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Make](https://www.capterra.com/p/154278/Integromat/)

## Support, customer service and training options

Customer Service

4.3 (63)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (63)

4.3

Based on 63 reviews

## User reviews

Overall rating

4.6

Based on 65 reviews

Filter by rating

5(46)

4(15)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BG

Ben G.

Director

Food & Beverages

### "Simple, Smart & Scalable Loyalty That Just Works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 21, 2026

Smooth, simple, and effective—Loopy Loyalty just works. It keeps our customers engaged, our staff happy, and our brand connected across all locations. A smart, no-fuss loyalty solution we genuinely enjoy using.

Pros

We’ve been using Loopy Loyalty in our franchised stores for over three years now, and it’s been a fantastic addition to our operations. The system is very easy for our staff to use, and signing up customers is quick and seamless. What really stands out is the flexibility—our customers can use their loyalty card across all our locations, which adds real value and strengthens the brand experience. On top of that, the support team has been consistently responsive and helpful whenever needed.

Cons

The only real drawback we’ve experienced is that if a customer doesn’t download and save their loyalty card to their phone, the only way to access it is through the back office. This can slow things down a bit at the point of sale. That said, the support team is very open to feedback and feature requests, and we’re confident this could be improved in the future—potentially by adding this functionality to the front-of-house application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2026

Thank you for such a thoughtful review, Ben. It is great to hear that Loopy Loyalty has been a strong fit across your franchised locations, and that your team has found it easy to use while keeping sign-ups quick and seamless. We are especially pleased that the cross-location flexibility is adding real value to your customer experience. We also appreciate your feedback on accessing cards when they are not saved to a customer’s phone. This is something we are actively working on, with plans to enable staff to quickly locate and share a customer’s card directly within the stamper app to help speed things up at the point of sale. Thanks again for your support, it really means a lot to the team.

TR

Tiffany R.

Owner

Health, Wellness and Fitness

### "Simple & sweet "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 20, 2026

It’s been a good experience overall. We use it for multiple locations and appreciate the group discount.

Pros

The program was very simple to use, easy to access thru the website on my phone and budget friendly!

Cons

I don’t love that you can’t include pictures or flyers on your push notifications or text messages. :(

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2026

Hi Tiffany, Thank you for your review, we really appreciate you taking the time to share your experience. It’s great to hear that you’ve found Loopy Loyalty simple to use, accessible on mobile, and budget friendly, especially across multiple locations. We also appreciate your feedback on messaging. Some aspects of push notification formats are controlled by the wallet providers, but we continue to share feedback with them to help improve what’s possible over time. Thanks again for your support, we’re glad to hear it’s been a positive experience overall. Kind regards, The Loopy Loyalty Team

BH

Bruce H.

Owner

Automotive

### "Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 16, 2026

My overall experience with Loopy Loyalty has been very positive. It works well for the market and has proven effective in generating strong customer support and repeat business. I have been using it for over five years now, and it has consistently delivered reliable results while remaining easy to manage.

Pros

Loopy Loyalty is extremely easy to use, with a simple setup process and an intuitive interface that makes managing digital loyalty cards effortless. It’s convenient for both businesses and customers, as everything is stored on mobile devices, eliminating the need for physical cards and making rewards quick and accessible anytime.

Cons

One drawback of Loopy Loyalty is that it can be rather difficult for clients using Android devices to add their loyalty cards. Unlike Apple users, Android users are often required to first download Google Pay, which adds an extra step to the process. This can be confusing or inconvenient for less tech-savvy customers and may discourage some from fully engaging with the loyalty program.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reasons for choosing Loopy Loyalty

I chose Loopy Loyalty mainly because of its pricing structure, which offers very good value for money compared to many alternatives it was far more affordable than competitors that can cost significantly more for similar features. The pricing is simple, transparent, and scalable, making it ideal for small to medium businesses without hidden costs or complex tiers. This made it a practical and cost-effective choice over other loyalty platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2026

Hi Bruce, Thank you for your detailed review and for your continued support over the years. We’re really pleased to hear that you’ve found Loopy Loyalty easy to set up and use, and that it’s delivering reliable results for your business and helping drive repeat customers. We also appreciate your feedback regarding the experience for Android users. We continue to work closely with Apple and Google and regularly share feedback to help improve the wallet experience. We’re seeing this get smoother over time, especially as more customers become familiar with and actively use Google Wallet. Thanks again for sharing your experience, it’s great to have you with us. The Loopy Loyalty Team

EH

Edward H.

Manager

Food & Beverages

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 15, 2026

I like to use this to help me improve my customer care services. its so easy to use for me and customer also

Pros

Point accumulation is so easy to use, and my customer like it how it easy it was. Hopefully it can be used for reaching more customer

Cons

Nothing so far, cause i never heard a complain from my customer or either my staff. The explanation maybe could be improve bu multi language just by one click.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 21, 2026

Hi Edward, Thank you for your review, we really appreciate you sharing your experience. We’re glad to hear how easy you and your customers are finding Loopy Loyalty to use, especially with point accumulation and day-to-day operation. It’s great to know it’s helping support your customer care and engagement. We also appreciate your suggestion around multi-language support. Making Loopy more accessible for a wider range of customers is something we’re continuing to explore and improve. Thanks again for your support, it’s great to have you with us. The Loopy Loyalty Team

SA

Saad A.

Operation

Food & Beverages

### "Good Loyalty Tool with Room for Improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 14, 2026

Overall, Loopy Loyalty is a useful and effective tool for running a loyalty program in our coffee shop. It’s easy to implement and helps drive customer retention. However, improving system stability and customer support would make it a much stronger solution.

Pros

Simple to use and easy for both staff and customers. The digital loyalty card replaces physical cards, making reward tracking much more convenient. It helps increase repeat visits and keeps customers engaged with minimal effort.

Cons

There are occasional errors during use, which can affect the experience at times. Also, customer support is limited to live chat only, and responses can take longer than expected. Having more support channels or faster response times would improve the experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2026

Hi Saad, Thank you for your detailed and balanced review, we really appreciate you taking the time to share your experience. We’re glad to hear Loopy Loyalty is helping your team run an effective loyalty programme and drive repeat visits, while keeping things simple for both staff and customers. We also take your feedback on system stability and support seriously. We’re continually working to improve reliability and response times, and we’re expanding how customers can get help when they need it. Your insights are genuinely valuable in helping us improve, so thank you again for your support. The Loopy Loyalty Team

AM

Andrea M.

Manager

Food & Beverages

### "Honest review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 12, 2026

Problem free. I genuinely have had zero problems with the app and I’ve been a member for 5-6 years now.

Pros

That I can personalize my card with the colors and symbols of my business. Clients really seem to appreciate the time spent making the card.

Cons

The price just because I think that an $18 monthly fee is quite high compared to other apps. Not that it’s not worth it but I would much rather prefer if it was an $5-$8 fee.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2026

Hi Andrea, Thank you for your honest review and for being with us for so many years, we really appreciate your long-term support. We’re delighted to hear that you’ve found Loopy Loyalty reliable and that the ability to customise your cards is adding value for your business and your customers. We also understand your feedback on pricing. We aim to strike a balance between affordability and delivering a dependable, easy-to-use platform, and your input is genuinely helpful as we continue to review this. Thanks again for sharing your experience, it means a lot to us. The Loopy Loyalty Team

PC

Pedro C.

Project analyst

Marketing and Advertising

### "Easy and profitable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2026

It's been a satisfying experience. The system is set up in minutes, is very easy to operate with minimum training, and keeps customers coming!

Pros

Very easy to set up and lots of customization options. Also, very easy to setup and train personnel to use the stamping app. Comprehensive reporting.

Cons

The data download is not very friendly. It should be possible to select date range and fields to download

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2026

Hi Pedro, Thank you for your great review and for sharing your experience. We’re really pleased to hear how easy you’ve found Loopy Loyalty to set up and use, and that it’s helping drive repeat customers for your business. It’s also great to know the stamping app and reporting are working well for your team. We appreciate your feedback on data downloads. Improving flexibility around exporting data, including date ranges and fields, is something we’re aware of and looking to enhance. Thanks again for your support, it’s great to have you with us. The Loopy Loyalty Team

RC

Rocky C.

General Manager

Consumer Goods

### "General Manger"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 12, 2026

Loopy Loyalty is helping smoothly for my company to keep on track on the sales behaviour of my customers.

Pros

Loopy Loyalty has a very easy to-use-interface. It is also very easy to set up. The preform is very reliable as well.

Cons

The pricing of Loopy Loyalty is a bit expensive. Please check your hardware to see if it is compatible with Loopy Loyalty.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2026

Hi Rocky, Thank you for your review and for your continued support over the past couple of years. We’re really pleased to hear that you’ve found Loopy Loyalty easy to use, quick to set up, and reliable for your business. It’s great to know it’s helping you stay on track with customer behaviour and sales. We also appreciate your feedback on pricing and compatibility. We aim to keep Loopy accessible while delivering strong value, and we’re always working to make setup as smooth as possible across different devices and hardware. Thanks again for taking the time to share your experience. The Loopy Loyalty Team

WC

Wesley C.

Owner

Food & Beverages

### "honest review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

9/10

April 9, 2026

is basic, as of right now it works! I don't have much to say except it works at the moment. so have to write 100 words by force is crazy.

Pros

Easy to use. Very basic. I like that the card can. be saved in digital wallet. Nothign else stands out atm

Cons

I can't contact customer service right away. The app should have more features, such as customer lookup or the ability to send a link to sign up. or if costumer changes phone, they should be able to carry their reward card over.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 13, 2026

Thank you for your honest review, we really appreciate the direct feedback. We’re glad to hear Loopy Loyalty is working for you and that you value its simplicity and ease of use. That said, your points on features and support are completely fair. Just to clarify, we do offer AI-powered customer support for immediate responses, although we recognise this may not always feel the same as direct contact. We’re also actively working on improvements to the stamper app, including customer lookup and making it easier to manage customers if they change devices. Your feedback is genuinely helpful in shaping what we build next, so thank you again for taking the time to share it. The Loopy Loyalty Team

DO

Dejah O.

Beauty therapist

Retail

### "Best loyalty app ever "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

Great app , 3 years with them and it’s been great , there customer service repky very fast and overall experience have been amazing.

Pros

Everything is great Geolocation is my favourite feature Very easy for clients and customers to use

Cons

Nothing .. honestly they have a few bugs here & there but nothing crazy . I’m very content on the application

Switched from

[Dropbox Paper](https://www.capterra.com/p/188157/Dropbox-Paper/)

Everything’s online now and digital loyalty cards as unique

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 13, 2026

Thank you so much for your kind review and for being with us for 3 years. We’re thrilled to hear how well Loopy Loyalty is working for your business, especially that your customers find it easy to use and that geolocation is adding value. It’s also great to know our support team has been responsive and helpful. We appreciate your note about the occasional bugs too. We’re always working to improve reliability and smooth out those small issues. Thanks again for your continued support, it really means a lot to us. The Loopy Loyalty Team

[View all Reviews](https://www.capterra.com/p/160859/Loopy-Loyalty/reviews/)

Popular comparisons

[Guusto vs Loopy Loyalty](https://www.capterra.com/compare/160859-186209/Loopy-Loyalty-vs-Guusto)

[RepeatMD vs Loopy Loyalty](https://www.capterra.com/compare/160859-10009042/Loopy-Loyalty-vs-RepeatMD) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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