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Lumoa vs Bytesview: Which is a better fit?

Updated on March 26th, 2024
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Summary
Key features rated by users
Features selected based on 2,918 reviews from Customer Experience users.
% Fit
Not enough reviews
Feature ratings
Negative Feedback Management
4.7
Surveys & Feedback
3.5
Real-Time Notifications
--
Reporting/Analytics
3.8
Customizable Forms
3.0
% Fit
Missing features
Feature ratings
Negative Feedback Management
NA
Surveys & Feedback
NA
Real-Time Notifications
NA
Reporting/Analytics
NA
Customizable Forms
NA
User satisfaction
4.4
User reviews12
Ease of use
4.7
Functionality
4.1
Value for money
4.8
Customer support
4.9
4.8
User reviews16
Ease of use
4.5
Functionality
4.6
Value for money
4.6
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Lumoa is for medium and large companies that operate in Europe and that process thousands of customer feedback per year.

Small to midsize businesses, startups, data analysts, AI and machine learning companies, investors, digital marketers, SEO professionals

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
160860
3 screenshots
250721
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Alerts/Notifications
388
Important

Lumoa

Top Features
29/39
  • CRM
  • Customer Journey Mapping
  • Customizable Fields
  • Customizable Templates
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Knowledge Management
  • Multi-Channel Communication
  • Workflow Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Collaboration Tools
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Visualization
  • Feedback Management
  • Multi-Channel Data Collection
  • Multi-Language
  • Negative Feedback Management
  • NPS Survey Structure
  • Predictive Analytics
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting/Analytics
  • Sentiment Analysis
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
See All features
Hide Customer Experience Software Features -

Bytesview

2/39
Show Customer Experience Software Features +

Lumoa

--

Bytesview

  • Best Value Text Mining
    Software (2023)
Lumoa
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bytesview
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Lumoa
  • By Lumoa
  • Located in Finland
  • Founded in 2016
Bytesview
  • By Bytesview Analytics
  • Located in India
  • Founded in 2019
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