Solutionreach vs Chekkit: Which is a better fit?

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

Customer support and reliability are awful. We left because we could not count on them and when they screwed up they don't admit their errors which is very frustrating.

I love the ease of use, that I can send a quick email or text to a patient instead of having to call them. Its nice that patients can communicate that way as well.

I would go into detail about the multiple problems, however am limited to the amount I can type here. The service is horrible, Still waiting for the support staff to call us back regarding the breach.

Stuart S

Office Manager

The automated texting reminders and confirmations are awesome and we have not experienced any issues so far. The smart reviews work very well and we have been getting great reviews on our website.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

This software does a great job sending out appointment reminders and birthday celebrations. The patients also like to be reminded about their appointment an hour in advance.

Occasional errors on sending messages and occasional system issues created problems.

Mike M

Chief Operating Officer

Ease of use and assistance/training provided by the Chekkit team was great. The reps were great with our teams and Chekkit was always available for follow-up when required.

Jeff J

Chief Financial Officer

No enterprise functionality at present to manage multiple locations from one dashboard.

Have had great experiences with Chekkit so far. We have used them for 2-3 years with great success.

Mike M

Chief Operating Officer

Conversion of text to review was lower than we anticipated. That could be in part due to Google requirements that in order to leave a review, one needs to have a gmail account.

Set up was easy, great customer service and friendly staff. Features are fabulous and Chekkit does what other more expensive providers do.

The time delay to update google. The reviews take a bit of time to update.

So far things have been great, the dashboard is easy to use and if there is ever a question we are promptly helped. It is a great local company.

Chekkit always stays on top of everything to avoid problems.