# Compare Solutionreach vs Adit 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Solutionreach and Adit based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/160916-208534/Solutionreach-vs-Adit

---

# Solutionreach vs Adit Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SolutionreachAdit2/4 selected

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

[Adit](https://www.capterra.com/p/208534/Adit/)[4.7 (273)](https://www.capterra.com/p/208534/Adit/reviews/)

[## Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.8 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/)

Starting Price

$329.00/month

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.9

Customer Service

3.5

Reviews Sentiment

RH

PA

JS

Based on [236 reviews](#user-reviews)

Positive

164

Neutral

23

Negative

49

[## Adit](https://www.capterra.com/p/208534/Adit/)[4.7 (273)](https://www.capterra.com/p/208534/Adit/reviews/)

Starting Price

$399.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [273 reviews](#user-reviews)

Positive

253

Neutral

5

Negative

15

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,013 reviews from dental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Missing features

Feature ratings

HIPAA Compliant

3.8

Appointment Management

3.9

Patient Records Management

3.8

Confirmations/Reminders

3.8

Charting

NA

86%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Appointment Management

4.7

Patient Records Management

4.4

Confirmations/Reminders

4.7

Charting

3.6

User satisfaction

User satisfaction

3.8

User reviews[236](https://www.capterra.com/p/160916/Solutionreach/reviews/)

Ease of use

3.9

Functionality

3.8

Value for money

3.5

Customer support

3.5

User satisfaction

4.7

User reviews[273](https://www.capterra.com/p/208534/Adit/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

$329Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$399Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Solutionreach is built for medical practices and healthcare enterprises seeking to connect with their patients, with simpler scheduling, reminders, intake, surveys and more.

Best for

Adit is used by dental practices, optometry offices, chiropractic clinics, and orthodontic practices.

## User reviews

Pros & cons

RH

Reagan H.

Optician

> "The ease of communication with our patients without having to use our personal cellphones is something that I really like."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___7120180)

RH

Reagan H.

Optician

> "I dislike that sometimes it sends out the wrong text messages to patients through our main system, but other than that, there..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___7120180)

PA

Paul A.

Admin

> "Recommend you work with a reputable company who honors the assurances of their sales staff. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6884339)

PA

Paul A.

Admin

> "In my experience and in my opinion, this is not a reputable company to contract with. if they treat medical doctors this..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6884339)

JS

Julie S.

Owner

> "We used Solutionreach for several years before switching to a company that we felt was a better fit for our office. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6493667)

BB

Beth B.

Office Manager

> "Then decided to call costumer service only to find out the the feature that he tried so hard to sell to me, which i signed up..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

KJ

Karen J.

COO

> "It is easy to track open rates and other useful information for your campaigns."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

JK

James K.

IT

> "Then they chaise you for the money because they did not stop their servers from sending messages when you disconnected their..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

JZ

Joann Z.

IT

> "The software turned our simple phone system to messaging offering another way to engage our patients and potential patients."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3730894)

LD

Lydia D.

Ast. office manager

> "My least favorite part about SR is the inability to add notes per patient for group messaging example being: if we create an..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3708042)

BB

Beth B.

Office Manager

> "Cost was reasonable for the product and I was led to believe it was fully compatible with Dentrix"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

DJ

Debbie J.

Marketing Manager

> "Since the platform isn't too developed yet, you run into a lot of issues where you have to reach out for help."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6065749)

JK

James K.

IT

> "There are less expensive, more honorable companies out there."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

DJ

Debbie J.

Marketing Manager

> "They got our practice to sign up with a great discount promising exceptional customer service but wasn't met with this..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6065749)

JZ

Joann Z.

IT

> "Solution Reach opened up a number of avenues to help us better engage our patients and potential patients."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3730894)

KJ

Karen J.

COO

> "We left because we could not count on them and when they screwed up they don't admit their errors which is very frustrating."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

KJ

Karen J.

COO

> "Good reporting features and easy to use."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

CS

Crystal S.

Patient Care Coordinator

> "The only thing I dislike about Solutionreach would be that we don't have a lot of characters to use in a text when we are..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3612303)

KS

Kumar S.

CEO

> "It really helps us keep our schedule up-to-date and also allows our staff to focus on other areas."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3478342)

LD

Lorry D.

Administration

> "sensitive content hidden\], sales agent, and Customer service (based in Philippines) are the worst."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6290431)

LD

Lydia D.

Ast. office manager

> "My favorite part about we is the accessibility for where ever you are. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3708042)

JK

James K.

IT

> "I was with them for over 5 years and they had no loyalty and no honor when it came to keeping their word."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___6084031)

NS

Nancy S.

Front OFfice mgr

> "Over all good and helpful, but we found another cheaper - saving money is alway key if we can..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___4521973)

BB

Beth B.

Office Manager

> "Can not use all the features I would like"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6178332)

HS

Hannah S.

Financial Coordinator

> "I really liked the review system built into the software, good online reviews are a cornerstone of attracting new patients..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3380667)

KJ

Karen J.

COO

> "Customer support and reliability are awful."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___5100555)

CS

Crystal S.

Patient Care Coordinator

> "You can call them anytime and they are always happy to help solve any issues."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3612303)

LD

Lorry D.

Administration

> "Poor overall. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___6290431)

BC

Brandon C.

Optometrist

> "It can call or text the patient for you and patients love the timely reminders. "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3326580)

AL

Alyssa L.

Brand Engagement Strategist

> "This is usually a lengthy process, most times all the images are not uploaded and they have to put you back on hold while..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

CH

Casey H.

optometric technician

> "The SMS is by far the best and most efficient way to communicate with our patients."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3243035)

OA

Omar A.

practice manager

> "Horrible horrible company if you are fortunate enough that you don't need to contact them, then great all is well but if you..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2935594)

CH

Carrie H.

Marketing Manager

> "Originally SolutionReach worked well for transferring patient reviews to a testimonials page on our website."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2400093)

AL

Alyssa L.

Brand Engagement Strategist

> "Half the time, images have gaps in between causing the email to look unprofessional."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

KS

Kumar S.

CEO

> "Love the text and email remainders."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3478342)

SS

Scott S.

COO

> "customer support was terrible despite continuous complaints"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3702134)

HS

Hannah S.

Financial Coordinator

> "It has some good features, but I think the negative outweighs the positive."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3380667)

BF

Brittany F.

Manager of Global Patient Communications

> "blocking reminders so patient's don't receive out of date reminders because of the undependable sync, yet the blocks are..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2611279)

RF

Richard F.

Administrator

> "It works the few days that the scheduling system and SolutionReach are able to sync."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2808187)

AL

Alyssa L.

Brand Engagement Strategist

> "Some are very friendly but it takes a long time to get ahold of a case manager to fix the issue and half the time they don't..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

CH

Casey H.

optometric technician

> "We switched from Weave and have had no issues."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___3243035)

AL

Alyssa L.

Brand Engagement Strategist

> "This software never wants to work and has strange bugs that their team refuses to fix."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

JF

Jeremy F.

Owner

> "I use SolutionReach to allow greater patient communication"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___2288402)

AL

Alyssa L.

Brand Engagement Strategist

> "Images never want to load, not Jpeg or png."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

KH

Kathleen H.

owner

> "The texting feature is useful and saves time."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2530372)

DS

Delonna S.

Office Manager

> "Great when we first signed up - Now its terrible"

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___4523194)

JF

Jessica F.

Clinic Supervisor

> "Patient communication has never been so effective, smooth, and successful with using this product! "

[See full review](https://www.capterra.com/p/160916/Solutionreach/#Capterra___2768296)

AL

Alyssa L.

Brand Engagement Strategist

> "I thought it was something I was doing wrong, called in to see how to fix it - only to be told that's how their software..."

[See full review](https://www.capterra.com/p/160916/Solutionreach/#SoftwareAdvice___3295242)

[View Reviews](https://www.capterra.com/p/160916/Solutionreach/reviews/)

MO

Megan O.

Receptionist

> "It helps keep communication organized, improves efficiency, and provides useful insights into how the office is performing. Once the team..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7113631)

Nimet A.

Owner

> "We have had some issues with setting up some of our online forms, with multiple forms being placed in different areas that are not all updated..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7099370)

Isabella C.

Director of Operations

> "The platform offers strong value for the money, especially considering how many features are included—patient communication, online..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7055238)

AN

Aja N.

dentist

> "Most times that the system experiences issues is during our working day, which is really inconvenient, as we cannot communicate with via calls..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063817)

JN

Jennifer N.

optometrist

> "I recently relocated my office, and the Adit team helped me tremendously help with notifying my existing patient base via email blasts and..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7080371)

VR

Verified Reviewer

Owner

> "Adit's online scheduling system is not the best we always get patients just thrown anywhere and sometimes it makes it more work on us."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7123991)

MS

Mehrnaz S.

Front office

> "My favorite part is the the Mobile app which allows team members to access patient information and address concerns anytime, anywhere."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7127731)

MH

Mindy H.

Front office manager

> "Recently they changed the style of how the dashboard was arranged and this was a little difficult to maneuver last minute!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100737)

Yvette M.

Practice Administrator

> "Patients can book appointments and complete paperwork ahead of time, which speeds up check-ins and keeps the schedule running efficiently."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7074330)

RD

Ray D.

Dentist

> "Software can glitch and cause issues with communication however is reliable 99% of the time."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7091348)

AJ

Amanda J.

Dental Assistant

> "The platform offers a comprehensive suite of tools that streamline communication, scheduling, and patient engagement in a dental or medical..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815726)

JS

Josh S.

Dentist

> "A few features could benefit from better documentation or tutorials, and occasionally customer support response times are a bit slow during..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6850817)

Alina M.

Chief Operations Officer

> "I liked the text-to-pay feature, as it made the payment process much more convenient and efficient for both patients and our team."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7079834)

SH

Steve H.

Billing Specialist

> "There is too much going on all at once and now even at it's smallest it still takes up 80% of the screen."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100180)

SC

Shawna C.

Office Manager

> "I love the patient communication like the reminder notifications with ADIT, and the way I can send an email to all of our active patients."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6882534)

FA

Fatima A.

Office Manager

> "With every consent form, patients have to add their phone number and email which wastes a lot of time and patient complain about it as well."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6789996)

JN

Jennifer N.

optometrist

> "Adit has the same if not more features than the other platform, their IT support is very fast and responsive, and their customer service is..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7080371)

SK

Shubhneet K.

office manager

> "The only problem i feel is sometimes the application on the desktop gets freeze and we have to refresh it sometimes."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815771)

Jamie L.

Practice Manager

> "He helped us get our online scheduling set up quickly and smoothly, and he made the entire process feel manageable and stress-free."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7116176)

KS

Kelly S.

Manager

> "It didn’t matter how many times we called; the issues were never truly resolved. When I did manage to speak with someone, I repeatedly told..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

SK

Shilpa K.

Dentist

> "Sending text messages or keeping track of missed calls, Adit does a great job of managing all aspects of patient communication"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063571)

AN

Ali N.

Technician

> "Our prior messaging system was not as in-depth and did not have as many features available compared to Adit's system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6852113)

JS

Joanna S.

Office manager

> "anyone can actually work from it whether you’re back staff or staff it does everything you can gather download paperwork ask for medical..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6884385)

KR

Kimmie R.

Office manager

> "If you’re not familiar with the settings and do not modify them, patients will get duplicate texts/calls.. But it was mentioned with..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6883526)

VR

Verified Reviewer

Dental Office Manager

> "The reach out randomly to make sure we are doing ok and if there is anything they can help with as well as sharing new features that are..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7065824)

EM

Evelyn M.

Office Manager

> "They would upload a breakdown with inaccurate or missing information."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7130920)

Dr. Dan S.

Doctor of Chiropractic

> "It's great to see patient information from our EHR pop up when someone is calling (who it is, appointment info, balance, etc.). "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7083107)

AB

Angel B.

administrative support

> "Our current dental softare doesnt fully integrate with all of the adit modules!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6855796)

ED

Esper D.

Bookkeeper

> "ADIT is perfect platforms/software for Dental on communicating/scheduling patients most especially with their text reminders set-ups."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6833802)

KS

Kay S.

Front Desk

> "Customer service, takes a while for things to get fixed, Customer service calls at 6am and dont"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7005786)

KT

Kini T.

Dentist Owner

> "You can see the schedule, patients list access and digital forms uploaded for patients and alot of other perks Adit provides all for way..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6812195)

HK

Hariyali K.

Dentist

> "Their customer service was so poor that every now and then we got phone calls from them and they started sharing sensitive information about..."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___6536854)

MM

Mena M.

Office Manager

> "It has made a huge difference in how we communicate with our patients—everything is faster, more organized, and much more efficient."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7137204)

SS

Sinan S.

Dentist

> "at the very beginning (1.5year ago) the software didn't integrate well with our patient management system but that got fixed"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7031923)

Yvette M.

Practice Administrator

> "Adit has been a game-changer for our practice, streamlining daily operations while improving the patient experience."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7074330)

SH

Steve H.

Billing Specialist

> "The new update is busy and not as good as where it was before."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100180)

Laura E.

VIRTUAL ASSISTANT

> "It makes day-to-day tasks so much easier and more organized, especially when handling patient-related workflows."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7128250)

KC

Kaitlin C.

Patient Admin

> "My one con about Adit is you can not message someone who is not a patient in the system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7043234)

SB

Stacie B.

Office Manager

> "Ease of communication with patients for texting even after hours is great for emergencies and someone needing to cancel appointment, etc."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7126448)

KR

Kari R.

Office Manager

> "The service center is all overseas which can sometimes make communication difficult"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7040428)

MH

Mindy H.

Front office manager

> "Features are awesome by sending out a link after the patient appointment has been done asking for a review."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7100737)

JL

James L.

OMS, Owner

> "Adit knew they cannot provide easy eSignatures on forms but they misrepresent capabilities to make it seem that is user friendly platform"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6478908)

Dr. Dan S.

Doctor of Chiropractic

> "We really like that Adit is an all-in-one solution for us, and that it integrates well with our EHR (Jane App). "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7083107)

KS

Kelly S.

Manager

> "This was after weeks of accessing our server and crashing it multiple times."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

Laura E.

VIRTUAL ASSISTANT

> "I’ve been using this platform as a virtual assistant in patient care, and I can honestly say it’s one of the best tools I’ve worked with so..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7128250)

Nicole S.

Office Manager

> "We can't pick what items to post payments directly to."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6879743)

AM

Albert M.

Assistant Office Manager

> "Overall, Adit contributed to better organization, time savings for staff, and an improved experience for both the team and patients."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7063932)

YM

Yveth M.

office manager

> "When you have an issue you have to create a ticket number and have to wait for someone to be available"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6806149)

AR

Amanda R.

Office Manager

> "Pros of Adit for our office: Google review requests- we have tripled the number of Google reviews for our office."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7054589)

KS

Kelly S.

Manager

> "We were told multiple times that issues had been fixed, yet the very next day the same problems would reappear."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

JH

Janie H.

Office Manager

> "This saves alot of time from scanning and having done before patient comes in."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7086701)

JR

Jennifer R.

office manager

> "I am still not using the insurance verification feature, it is confusing."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6845118)

KT

Kini T.

Dentist Owner

> "Best Communication System in Dentistry for all the things that it does and does it well at a good competitive price compared to all the other..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6812195)

CF

Chloe F.

Office Manager

> "This could very well be an internet issue however that would be the only problem that we run into from time to time."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6838391)

SC

Stephanie C.

Office Manager

> "We like how payments post directly to Dentrix, and we can set up recurring payments for our membership plan."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6842532)

KR

Kari R.

Office Manager

> "The initial setup had a lot of issues that we had to work through with the tech staff. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7040428)

SH

Sonya H.

Practice Administrator

> "We made the switch in July of 2025, and we are ABSOLUTELY impressed with the entire systems for the whole office and the APP that you can use..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7044052)

JP

Jennica P.

office manager

> "the syncing isn't always great with confirmations."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6878713)

Tracy L.

Office Manager

> "The integration with our Dentrix software was seamless. And the dashboard is great for practice analytics."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7091257)

KS

Kayla S.

Admin Assistant

> "We feel that it takes too long to solve a problem and would like a quicker response."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7006790)

YS

Yanny S.

office manager

> "the app i like how we have everything in one places like call text fax form and ect i like it a lot good jab"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6826687)

DO

Dejah O.

AOM

> "We are losing money, not recommended at all!!"

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7130106)

MM

Mena M.

Office Manager

> "We’ve had a great experience working with Adit for our phone confirmation and texting system."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7137204)

DO

Dejah O.

AOM

> "Its like their staff have no clue what to do."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7130106)

KC

Kaitlin C.

Patient Admin

> "It is extremely easy to pull reports, communicate with patients, send and receive fax messages, and even enters patient information from new..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7043234)

KS

Kelly S.

Manager

> "After months of back-and-forth and constant problems, we finally decided to cancel and find another company."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7035181)

SK

Shubhneet K.

office manager

> "The patient confirmation messaging and contact options are good and also i really like the option of attaching a file."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6815771)

MP

Mike P.

Dentist

> "Some reports can be confusing without any training or guidance."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7036226)

VR

Verified Reviewer

Dental Office Manager

> "it only is worth it if a company is willing to learn from those and take steps to repair what is broken and not stay stagnate."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7065824)

JR

Jim R.

Office Manager

> "Once in awhile the workarounds we are given do not truly solve the issue."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6821593)

JH

Janie H.

Office Manager

> "it has been good, waiting for new phone system to discover all the other things it will do to help our workflow."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7086701)

NM

Ngu M.

reergwregbr

> "Customer support is made up of maybe 4 people in India with fake American names."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6665054)

SN

Stephany N.

front desk

> "Adit helped us run more efficiently and made communication with patients smoother. Once we got the hang of it, it became a really valuable..."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6856672)

HK

Hariyali K.

Dentist

> "My half of the patients stopped receiving messages including myseld and my staff."

[See full review](https://www.capterra.com/p/208534/Adit/#SoftwareAdvice___6536854)

KK

Kathy K.

Office Manager

> "we love the stream line communication, most of my patients will answer to a text ASAP then to a phone call. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7037273)

KM

KARA M.

Office manager

> "Ins verification confusion. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6852024)

RH

Rebecca H.

Operations Manager

> "The software is great, offers texting, forms, reviews, and practice numbers."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6846414)

DS

David S.

Dentist

> "Kind of annoying for the patient. "

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___7012329)

AB

Ashley B.

Office Manager

> "The text to pay feature is a hit with our patients and makes collecting so much easier and quicker."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6865270)

AS

Allyson S.

Dental Practice Manager

> "We were also promised an Amazon gift card that we never received."

[See full review](https://www.capterra.com/p/208534/Adit/#Capterra___6795396)

[View Reviews](https://www.capterra.com/p/208534/Adit/reviews/)

## User interface

[Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)

3.81 (236)

[Adit](https://www.capterra.com/p/208534/Adit/)

4.67 (273)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Solutionreach

26/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/160916/Solutionreach/#features)

Adit

Top features

41/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Confirmations/Reminders
-   Customer Database
-   Customer History
-   Customizable Reports
-   Customizable Templates
-   Data Synchronization
-   Dental Practice Management
-   Document Management
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   Generative AI
-   HIPAA Compliant
-   Imaging and X-rays
-   Inventory Management
-   Live Chat
-   Medical Billing
-   Multi-Location
-   Patient Records Management
-   Records Management
-   Referral Tracking
-   Registration Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Self Service Portal
-   SMS Messaging
-   SSL Security
-   Task Scheduling

[See all features](https://www.capterra.com/p/208534/Adit/#features)

### Recognition

No recognitions have been awarded to Solutionreach

Adit is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value DentalSoftware (2022) 

### Deployment & support

Solutionreach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Adit

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Solutionreach

-   By Solutionreach
-   Located in United States
-   Founded in 2001

Adit

-   By Adit
-   Located in United States
-   Founded in

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