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Businesses and teams that want effective customer communications. Examples include ecommerce, insurance, home care agencies, realtors, auto dealerships, delivery and logistics companies, and more.
Lusha is a sales intelligence platform that helps businesses find decision-makers using fresh, dynamic, and accurate data.
Our experience with Avochato has been amazing. By far the best Customer Support I have ever had.
The biggest negative is that some people call the number after receiving a text, which does not work well.
My customers were very impressed with my quick response times as well. I love that I can text my customers either from the web dashboard, from the mobile friendly dashboard, or from the iPhone app.
Just an awful customer service experience all the way around. I would NEVER recommend such an awful company.
Support is great and the company is very responsive to needs of clients. This software has given us much more flexibility in communication and that has been a huge benefit to our office.
It was another way to contact clients. The downside again was having to do it one an individual basis.
It's been awesome, the customer support is A1 quality, they are responsive and solve your issues super fast. The pricing for the service is great.
When using through smartphone app it doesn't let you see your contact's tags and it can be annoying. It doesn't integrate with CRMs.
The best part about Lusha is the ease of use and accuracy. The plug-in on Chrome works great and doesn't add extra effort to be more efficient at my job.
SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the subscription only to find out a few days later that it wasn't cancelled and I was charged anyway.
Integration is perfect and reporting is very good. Dashboard is also very Interactive.
Not currently working on Edge meaning the tool is useless at the moment. Poor response offered from Lusha support with no time frame provided on a fix.
Good quality contacts at some reasonable pricing. The tools like their extensions all worked smoothly and properly.
Major risk using lusha like any other online platform can be encountering fraud.
This product helps in giving the contact details for senior/ medium / junior level roles. The best feature is the ease of use and we can report if the contact details are incorrect.
Other than that, i found out some email which provide by Lusha is wrong. So this make user lost confident to get information from Lusha.
Andrew K.: My name is Andrew. I'm a program manager at a software company, and I would give Avochato a five out of five rating. Before we started using Avochato, we were a very small scrappy team, and we were actually just using one of the team member's Google Voices account to send and receive texts with customers when we needed to. One of the main alternative products that we considered when we were looking at Avochato was called Skipio. The main reason that we didn't go with it was because the pricing wasn't great for a very small team like ours, though it would have been a better option later on as we grew. The main reasons that we went with Avochato were the pricing, and the compatibility with Zapier. The pricing was great for a small growing team like ours. It didn't have too high of a bar to get started. So we could kind of just pay for what we used. And the prices were very, very reasonable, and they stayed reasonable even as we grew quite a bit. And Zapier was another important thing for us because we use Zapier to automate a lot of these processes as they grew, and Avochato worked really, really well with Zapier. It was really easy to set up and really easy to create automated workflows and expand as we grew. Getting started without Avochato was super easy. I think we basically just read some help documentation on the website for maybe 20 or 30 minutes. We got our account provisioned. That was pretty much it. The rest of it, we just sort of added new features and took advantage of new features as we went along, but getting started and being able to send and receive our first texts took no more than 10 minutes. For people who are considering using Avochato, I would recommend thinking about two things, pricing and integrations. One, pricing is important when you start out, but you also have to think about where you're going to go, because if you're growing 10 X one year, you don't want to have to change SMS platforms if you don't have to. So make sure you pick something that works for you now, but will also work and make sense as you grow. The second thing is integrations. For our team, it was really important that the tool that we chose integrate with certain tools like Zapier. And again, this only gets more important as you grow. So make sure it's going to fit with your other tools that you use.
Lucien: Hi, my name is Lucien. My role is the VP of Go-to-Market for Liven, which is 220 employees. And my rating for Lusha is four out of five. So prior to Lusha, we actually had a very manual process where our team was actually canvassing on foot in restaurants because that's the business that we run. And it was incredibly time-consuming and we were essentially asking for the details of directors and owners of businesses. And once we implemented Lusha, our team was able to essentially use this with LinkedIn to get direct mobile numbers and emails instantly, which saved an incredible amount of time getting to the right person and closing deals. We primarily chose Lusha because of the quality of the data. We actually looked at a few different tools, and in some cases the detail and the data wasn't as accurate as we would've liked. And in addition to that, we also chose Lusha because of the browser extension, which we found to be really helpful, so automatically popping up when we're in LinkedIn. And lastly, we chose Lusha because of the seamless integration with HubSpot, which is the CRM that we use, which makes it very easy to move contacts from LinkedIn to HubSpot. It was incredibly easy to set Lusha up. In terms of how they've designed the tool, they've made it very user-friendly and intuitive, and our team took to it very, very quickly. And it was really just as simple as using our existing process, which is identifying the decision-maker and Lusha would pull up the contact data very easily. If you are to consider Lusha as a tool, I would highly recommend making sure that Lusha integrates with the CRM that you're working with. Of course, there is the ability to manage contacts within Lusha itself, but I'm assuming in most cases that you're either going to be marketing or selling to the targets, and in which case, being able to seamlessly move data from Lusha to your CRM is going to make a huge difference and save you a lot of time.
Avochato
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