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Post-Acute Care Industry: Home care, home health, and hospice agencies, skilled nursing and long-term care facilities, assisted living, independent living, retirement or senior living communities.
Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations
Overall website and software is not complicated to maneuver through. Their help center option is wonderful, can always locate what I have needed to research, instructions are easy to understand.
I asked them to correct it and it was never fixed. One of my employees was missing a day of pay on every paycheck and no one could tell me why.
Its user-friendly interface, combined with its comprehensive features and supportive resources, makes it an invaluable tool for navigating the complexities of HR management with confidence and ease.
They warn me when there will be any down time and it's not often and it's during low-use time and only for a short time.
You can run your own custom reports. The costumer support is wonderful, a pleasure to work with.
Finding reports to run is sometimes difficult due to the sheer number of reports that they offer. May need more description of each report.
The customer service and the overall ease of use are wonderful. Viventium is a great addition to our growing company.
Limited levels of authorization and access. For instance, If I want to have an employee enter W-4 information but not have access to view wages, that's not possible.
The whole transfer process was a breeze and it was smooth with in--person help from our rep. I will definitely let other people know about Payworks and their great quality service.
Don't know if there is anything that i personally dislike but some employees say the program on their phones does not work very well a lot of the time.
I like to have everything clearly in front of our eyes. I have been very successful in maintaining the income-expenditure balance.
Categories difficult to differentiate so uncertain where time is entered as a credit and where it is to be deducted from as used.
It is user friendly and when I have any questions, it doesn't take very long to get assistance online through the chat agent. I love how you all do your best to make our lives easier by doing payroll.
There is so much to learn it can be a bit overwhelming but I hate to say that this is a disadvantage it just takes time to learn.
I recommended Payworks to my current employer as well. I like the customer service team as they are very supportive and friendly.
My experience has been top-shelf. If I had done anything wrong, I got a warning notice.
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