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Small, Medium-sized Businesses that use phones as part of their communication. Corporates that needs a cutting-edge, reliable and fully scalable Business communication solution.
Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.
The marketing facilities are excellent, the option to record conversations for training is very good.
PIssed Off Cancelling Service Due To Too Many Technical Issues & Lack Of Support To Make It Work.
Quality and Support, we tried many solutions before, but the Nuacom Platform and the Portal fitted the best for our needs.
Frustrating to say the least, I have Sales People that are not located in one office, but all over the world.
Excellent, responsive, thorough, professional. Robust low bandwidth employment system.
The original was a bit more difficult with less features.).
The 24/7 hour support is excellent from Nuacom, they seem to be able to fix any queries asap. The portal login is user friendly and easy to navigate for reports and a wallboard.
No real problems with it. Configuring the call routing takes a bit of work.
I like that you can customize it to do almost anything that you want. It has great flexibility and we as an organization have control on how we want to use it.
Overall experience with Jive has been horrible. I wouldn't recommend this company to my worst enemies.
Really great mobile integration to make for a seamless transition from your work location to transit/home. This helps us stay connected, manage contacts and most importantly save money.
I have never been so dissatisfied with a company in my life. The customer service is the worse.
This phone service was recommended to us by a company we work with and has been perfect for our needs. Customer service is very good as well.
The app does not work very well for which I depend on it greatly being out of the office so I had to modify and my a second number for my phone to have it forwarded to it.
I use the application to organize meetings with my staff, I like the ability to share meeting links by my team and ability to record meeting audio and video makes it better.
We used them for VOIP services not only for our company but for several others. Our experience with Jive by LogMeIn was horrible across the board.
Jordan B.: Hi, my name is Jordan, vice president of a home furnishings retailer, and I give GoToConnect five out of five stars. For more reviews like this, click below. We wanted to be able to have multi-site communication via the voiceover IP phone system, and also be able to work from home in everything going on with the pandemic and ice storms in our part of the world. We just want to be able to connect all of our locations via one phone system with a shared hold park line and provide the same experience across all the locations, instead of having phone systems, we're having to buy and manage on site. I really like the control. We're able to make dynamic changes and they're updated quickly. So if we have an hours change or inclement weather holiday, or I need to get something changed for the phone system quickly, I'm able to do so, and then push the information to the phone as well as dial plans, being able to have an automated attend and push. We had a scenario recently where one of my stores internet system was down. So we were able to route all the calls to my other location and still be able to take care of those clients. As with everything, It is not cheap. It can be a little spendy and some of the interactions we've had on the front end here, you're dealing with a large company. So if they bill you incorrectly, you've got to work through that a little bit and it can be a little challenging.
Prioritize real-user-identified key features according to your needs to find your best fit.
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