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Small, Medium-sized Businesses that use phones as part of their communication. Corporates that needs a cutting-edge, reliable and fully scalable Business communication solution.
CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it's used in sales for outbound calls and in customer service for inbound calls.
The marketing facilities are excellent, the option to record conversations for training is very good.
PIssed Off Cancelling Service Due To Too Many Technical Issues & Lack Of Support To Make It Work.
Quality and Support, we tried many solutions before, but the Nuacom Platform and the Portal fitted the best for our needs.
Frustrating to say the least, I have Sales People that are not located in one office, but all over the world.
Excellent, responsive, thorough, professional. Robust low bandwidth employment system.
The original was a bit more difficult with less features.).
The 24/7 hour support is excellent from Nuacom, they seem to be able to fix any queries asap. The portal login is user friendly and easy to navigate for reports and a wallboard.
No real problems with it. Configuring the call routing takes a bit of work.
Easy and quick set up, perfect call quality even with overseas customers and the most important thing - very useful customer support ready to help and solve any issues.
A call could drop from my iphone/cloudtalk as my phone considered it as lack of activity and switched back to lock mode and with it the line went dead.
On top of this, I really enjoy the user-friendly interface, and how cloud talk also has a great mobile app which can be coordinated with its desktop applicaiton.
A big discomfort is also the inability to change size of window to call - often the disconnect option disappears under the system taskbar and it is really troublesome.
It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you.
You literally have to be by your computer at all times. Terrible for many small businesses that are on the go.
Easy and intuitive administration, very helpful settings, good prices and excellent support.
Inability to leave comments on a call for posterity.
Speaker 1: My name is Albert. I am marketing manager and give a rating, a five star rating of iTalk. And if you want to see more reviews, click below. Before we use the German voice over IP system, but we have been not happy with it because we could not see our missed calls and lost a lot of leads, therefore we switch to CloudTalk, and now see every missed call and can follow-ups this lead. So reasons mainly have been since to see the missed calls. And I was impressed from the beginning about the service and service quality which I received from employees and support from CloudTalk. It was actually extremely easy, I managed in less than one working day to implement the system. I will recommend to try the trial period, which is offered from a CloudTalk because it's free if I remember for 14 days and everybody should try this trial version and convince himself.
Prioritize real-user-identified key features according to your needs to find your best fit.
NUACOM
CloudTalk
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