---
title: "Compare OneDrive vs Microsoft 365 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare OneDrive and Microsoft 365 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365"
page_type: "comparison"
language: "en"
---

# OneDrive vs Microsoft 365 Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OneDriveMicrosoft 3652/4 selected

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[## OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting Price

$1.99/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [12,873 reviews](#user-reviews)

Positive

11,593

Neutral

1,032

Negative

248

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,166 reviews](#user-reviews)

Positive

13,503

Neutral

533

Negative

130

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 32,319 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Missing features

Feature ratings

Document Editing

4.4

Document Storage

4.7

Email Management

NA

File Sharing

4.5

Document Review

4.5

74%Fit

Missing features

Feature ratings

Document Editing

4.7

Document Storage

4.6

Email Management

4.6

File Sharing

4.5

Document Review

NA

User satisfaction

User satisfaction

4.5

User reviews[12,873](https://www.capterra.com/p/161304/OneDrive/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.4

Customer support

4.2

User satisfaction

4.6

User reviews[14,166](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$1.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

The digital asset management solution assists businesses of all sizes with file management, collaboration, document scanning, and personalized search.

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## User reviews

Pros & cons

TJ

Theresa J.

Instructor

> "I can easily access my documents from anywhere, collaborate with others in real time, and have peace of mind knowing my files are securely stored in the cloud and protected if my..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7179400)

AF

Avery F.

Artist and Tour Manager

> "Additionally, the desktop application sync occasionally tends to freeze for no apparent reason, displaying frustrating file conflicts that force me to rename and merge my documents..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7163616)

VR

Verified Reviewer

Student

> "Being able to autosave Word and Excel documents directly to the cloud ensures I never lose progress, and the "Files On-Demand" feature saves massive amounts of space on my local hard..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7125637)

BK

Blerta K.

Language Instructor

> "Increasing our cloud storage of big multimedia files is not a good value on a small school budget, and video sharing features are also very bulky, and customer service is virtually..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7119706)

MC

Mark C.

Board Trustee Membership Secretary

> "It's a simple, reliable way to share CRM software updates for the admin and membership volunteer team, plus PDF documents and internal files across Board members and non-board..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7163247)

AL

Andrew L.

Chief Technology Officer

> "It prevents me from carrying physical pen drives everywhere since i lose them anyway. Because of file links i dont get twenty confusing email chains with different document titles..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7155601)

Hadi B.

Product Coordinator

> "Device to device syncing works without any hiccups and with SharePoint, Teams and Office apps, you get a very nice flow of work for single and group projects."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874)

VR

Verified Reviewer

Pre-Sales Solution Architect.

> "I find the search functionality is not great. When searching media files it has a hard time find my media and then I have to scroll to file folder then search."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7121687)

AR

Arti R.

Engineer

> "The automatic syncing feature ensures that files are always up-to-date, and version history allows me to recover previous edits easily."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7145988)

KO

Keturah O.

Health and Outreach Manager

> "There are also times when you download an app, and you are not able to continue the process unless you have a "user domain" which is not your usual login information, and it will not..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7146015)

Hadi B.

Product Coordinator

> "In my capacity as a technical product support specialist, it has become a tool that greatly helps in sharing files, handling documentation and facilitating collaborations across..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874)

Bill L.

Vice President of Sales and Operations

> "The biggest downside of OneDrive is that file organization and syncing can sometimes be confusing, especially when managing large amounts of data or multiple shared folders."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7185133)

SK

Sheniga K.

Technical consultant

> "OneDrive integrates seamlessly with Microsoft 365, making it very convenient for storing and accessing documents within tools like Teams, Outlook, and SharePoint."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7153862)

SG

Shea G.

Counselor

> "For myself, as a small business owner in solo private practice, OneDrive didn't feel like the tangible solution to cloud storage I was seeking, both because of the hurdles related to..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7134628)

CC

Caleb C.

Estimator - Project Manager

> "It has become an essential part of our document management process by providing reliable cloud storage, simple file sharing, and seamless integration with Microsoft Office..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7184082)

ER

Erica R.

Assitant PM

> "File Size Restrictions\*\*: There are limits on the size of individual files that can be uploaded, which can be problematic for users working with large media files or databases."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7180396)

Souvik M.

Security Engineer

> "This feature enables you to view all your files in File Explorer, even if they are not physically taking up space on your hard drive until you choose to open them."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7138358)

Hadi B.

Product Coordinator

> "The division of storage between OneDrive and SharePoint may be a bit puzzling for users who don't have much technical knowledge, and at times the differences between personal and..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874)

Nathaniel H.

Process Engineer

> "Microsoft OneDrive is a file-hosting service which allows users to store, share, back-up and synchronize their files. Although I rarely use OneDrive as such, it is also the storage..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7113296)

Kabeer Q.

public relation officer

> "Cumbersome Link Permissions: Managing who can edit, view, or download a shared folder is often a multi-click, confusing process compared to competitors."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7184113)

CA

Cecilia A.

Software Engineer

> "Being able to access files from anywhere has improved productivity and reduced the need to email documents back and forth. While there are a few areas that could be improved, OneDrive..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7163592)

Kabeer Q.

public relation officer

> "Instead of the app silently handling these minor hiccups, it drops cryptic error icons in your system tray and leaves you to play digital detective."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7184113)

YFC

Yu F C.

real estate Agent

> "OneDrive helps store your files and data in the cloud, so you can log into your account and access your information whenever you need it."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7176904)

TJ

Theresa J.

Instructor

> "What I like least about OneDrive is that syncing can occasionally be slow or run into errors, making it difficult to know if all of my files have been updated."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7179400)

Hadi B.

Product Coordinator

> "Being able to see past versions is a great feature you can simply return to an earlier file version or reverse the changes that you didn't mean to make. When it comes to support,..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874)

BK

Brad K.

Gigawatt AI - Founder and Executive Chairman

> "It still happens too often that the application flags inexplicable file conflicts or encounters load lags when handling thousands of small text documents simultaneously."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7187065)

Nicole S.

CFO

> "My company is construction-based and OneDrive has really came in handy for the estimators to create folders and store documents while traveling between different job sites."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7123988)

JA

Joshua A.

Director of Risk Management

> "Additionally, while the automated help articles are extensive, getting a direct response from Customer Support can sometimes feel like a bit of a scavenger hunt when you have a..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7140290)

DR

Dave R.

Manager

> "OneDrive has become an essential part of our daily workflow for storing, syncing, and sharing business documents across multiple devices and departments."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7180596)

Clyde W.

System Adminstrator

> "There aren't many things I dislike about OneDrive but one thing that happens every once in a while, is a file may be stuck uploading for several times without and reasoning as to why..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7159925)

Sven S.

Director

> "OneDrive is very convenient because it allows me to access files from almost anywhere and keeps everything synchronized across desktop, web, and mobile devices."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7130537)

VR

Verified Reviewer

Principal

> "unreliable syncing with frequent file conflicts, limited free storage (5GB), and lack of true zero-knowledge encryption"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7132400)

Nathaniel H.

Process Engineer

> "It features AI-powered file search, robust sharing options, 30-day file recovery, and ransomware detection."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7113296)

VR

Verified Reviewer

Student

> "I also find the web interface to be significantly slower and less intuitive than the desktop folder integration when managing large batches of files."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7125637)

EV

Edwin V.

IT Manager

> "It works well across different devices, including computers, tablets, and mobile phones, which makes it convenient when working remotely or switching between devices."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7189789)

Kabeer Q.

public relation officer

> "The macOS / Cross-Platform User If you use a Mac or constantly share files with people outside the Microsoft ecosystem, the experience is noticeably bumpier."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7184113)

VR

Verified Reviewer

CoFounder

> "The convenience of file backup, syncing, and sharing makes it a strong everyday tool. While there can be occasional syncing or usability frustrations, the overall value and..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7117472)

VR

Verified Reviewer

Business Consultant

> "One thing I liked least about Microsoft OneDrive is that syncing can sometimes be inconsistent or slow, especially when dealing with large files or unstable internet connections."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7139460)

Elon E.

Audit lead

> "For example, when working on portfolio reviews or credit files, it’s very convenient to store Excel models, memos, and supporting documents in one place and share them instantly with..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7133379)

AP

Anup P.

Sales Enablement - Product Support Coordinator

> "I think, in a mobile application, it is difficult to open, modify, and load data for a heavy file when we don't have access to a laptop."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7172049)

JS

Joel S.

Technology Support Technician

> "Overall good product, but more fine-tuning is needed, with easier configuration controls and a more reliable communication of the status of the product (offline vs. online, i.e.,..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7130613)

CD

Christina D.

Director of Mission Advancement

> "I have three MS accounts, and each has a unique one drive that often confuse me and get intertwined and mixed up."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7113379)

Jessica B.

Owner

> "I like that they automatically give you an allowed amount of storage without charge that practically can cover all the storage one person may need if not integrating nor using for..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7179802)

Nasrullah A.

Computer Engineer

> "Occasionally, the storage limits feel a bit tight unless you pay for extra space, which can be annoying if you have a lot of files to store."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7143504)

CH

Charlie H.

Owner

> "OneDrive's greatest strength, especially for someone in technical field service, such as myself, where moving between office desktops, mobile devices, and on-site hardware is common."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7167706)

Deon G.

Member engagement officer

> "That i have to pay for storage and i that it is not able to identity identical uploads and merge them."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7124207)

ER

Erica R.

Assitant PM

> "Microsoft 365 Integration\*\*: Seamlessly work with Word, Excel, and PowerPoint, allowing easy editing and sharing of documents."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7180396)

PF

Patrick F.

HR Business Partner

> "The sharing feature is a bit wonky and also is a bit difficult to test whether a file will or will not open for another individual before sending."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7121517)

EV

Edwin V.

IT Manager

> "The integration with Microsoft 365 apps like Word, Excel, and Teams is very useful because files can be opened and edited directly without needing to download them manually."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7189789)

MO

Michael O.

Communications Manager

> "OneDrive does suffer from some of the same dated user experience flaws of many Microsoft products. If you're used to them, you'll love it, but it does take some adjustment if you're..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7160939)

CH

Charlie H.

Owner

> "The ability to rely on "Known Folder Move" and real-time versioning means I never have to worry about where a file is or whether I'm working on the latest version while on-site."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7167706)

SURYA MOULI A.

IT Technician

> "couple of times when i logged in and clicked on the icon is tarted syncing to the new device and to need to retrive back up to fix that"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7118855)

Michael Z.

Owner

> "Its integration with Microsoft tools makes it convenient for maintaining an organized file system and ensuring content is accessible across devices."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7137357)

JD

Josh D.

IT Support Engineer

> "OneDrive does suffer some functionality issues, such as crashing, issues with syncing to/from shared locations and struggles when handling the sync of larger SharePoint sites."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7048548)

JW

Jonas W.

Quality Coordinator

> "It also offers strong value for money, especially when bundled with Microsoft 365, giving you a large amount of cloud storage at a reasonable cost compared to many alternatives."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7154085)

MM

Mohammed M.

Project Manager

> "It makes me little bit frustrated when the files doesn’t backup due to the technical glitches or sync them in the real time at work."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7156628)

FGC

Federico Gastaldo C.

Operatore di Patronato e Caf

> "OneDrive demonstrates a seamless cloud storage support and this ensures there is solid file synchronization and streamline access"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7175311)

David F.

Business Development Manager

> "After granting access to a folder for other team members, it is unclear to me if they only have access to those files within the folder, or if they can then back track to other files..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7075552)

ER

Erica R.

Assitant PM

> "The integration with Microsoft Office applications is seamless, allowing easy access to files directly from Word, Excel, and PowerPoint."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7180396)

EV

Edwin V.

IT Manager

> "Another issue is that some advanced settings are not always easy to find for new users. While the interface is generally simple, managing shared folders and permissions can sometimes..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7189789)

CC

Caleb C.

Estimator - Project Manager

> "It makes it easy to access project files from multiple devices, collaborate with team members, and keep documents up to date without maintaining multiple versions."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7184082)

VR

Verified Reviewer

Case Management

> "Sometimes it tends to copy over a similar file that I have saved or edited in multiple ways which can be an issue."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7122263)

EV

Edwin V.

IT Manager

> "I find it helpful for collaboration because multiple people can work on documents together and see updates in real time. Although there are occasional sync issues and storage..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7189789)

Nasrullah A.

Computer Engineer

> "It can also get a bit confusing when there are multiple versions of the same file, making it tricky to know which one is the most up to date."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7143504)

MA

Mihaela A.

Sales Manager

> "It provides a simple and efficient way to store, access, and manage our files The automatic syncing works smoothly, which helps ensure that important documents are always available..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7073784)

Kabeer Q.

public relation officer

> "The Notoriously Finicky Sync Engine When OneDrive works, it’s seamless. When it doesn't, it can be a nightmare to troubleshoot."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7184113)

ML

Martin L.

Payroll Manager and Data Protection Officer

> "OneDrive allows users to save and collate files into one easy to manage storage facility. As files are uploaded to the cloud, users can access and edit files from anywhere in the..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7087729)

Mark M.

Global Finance Shared Services Manager

> "As long as OneDrive is active and syncing, this is fine, but many times users aren't doing this and getting them reconnected and synced is a frustrating process. "

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7158964)

JC

Jaime C.

Organisational Development Manager

> "In addition, the integration with other Microsoft 365 applications supports smooth collaboration, enabling teams to work on shared documents in real time and reducing the need for..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7103579)

SIMNDEY BASSEY O.

FREELANCE

> "I don't like when some of my files fail to synchronize, leading to duplicated files most times."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7127930)

LB

Lucas B.

IT Service Desk Analyst

> "Day to day, the automatic syncing and tight integration with Windows and Microsoft 365 make it incredibly convenient—documents follow you across devices, collaboration is..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7108164)

Nikolas H.

Quality Engineer

> "Edits were sometimes slow to update when multiple people were in a single workspace, causing delays."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7130280)

VR

Verified Reviewer

Systems Administrator

> "OneDrive is included with our M365 licensing so cost for onedrive specifically is $0, it is very straight forward for our staff, especially our multi-user device users as it copies..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7014678)

Samantha E.

Owner

> "Sometimes the cross functionality is not very good and it distorts my files if it’s not a Microsoft document"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7142238)

BD

Barrett D.

Night Auditor

> "The main aspect I enjoy about OneDrive is the ability to share documents with people; they are also allowed to edit the document which updates on my document also."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7040875)

NC

Nathan C.

Sales Manager

> "My computer at work runs on Windows 7 (boo!) and the onedrive desktop app no longer supports anything older than Windows 10 so I HAVE to access onedrive on my web browser instead..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7054368)

MM

Michael M.

Web Administrator

> "We use OneDrive with over 600 employees. When we upgrade computers, OneDrive allows us to move the employees desktop shortcuts and files with them."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7054077)

Kabeer Q.

public relation officer

> "Subpar macOS Experience If you are a Mac user, OneDrive often feels like a second-class citizen compared to its Windows counterpart."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7184113)

BS

Bryce S.

Engineer

> "Document control is very important and having a system in this case a cloudbased system where all the documents are stored provides the customer with confidence that the system can do..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7039381)

MJLC

Mariano J. L. C.

Research and Development Manager

> "OneDrive has issues with managing large files and this makes the application sluggish"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7164005)

NB

Nicholas B.

Actuary

> "Accessibility is very friendly for new users."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7128711)

ER

Erica R.

Assitant PM

> "These factors can make OneDrive less appealing for certain users or organizations, depending on their specific needs and preferences."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7180396)

PM

Paolo M.

Market Research Analyst

> "It's UI interface offerrs intuitive controls for users no need of much of learning curve."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___6752914)

Sven S.

Director

> "The interface can sometimes feel a little cluttered, and some settings are not as straightforward as they could be."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7130537)

RH

Rocky H.

IT Systems Specialist

> "Isn't as user friendly as Google Drive, but much easier to admin than Drive."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7083096)

NK

Navpreet K.

Advisor

> "The interface may feel less intuitive for users who are not familiar with the Microsoft Eco system."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7155694)

Samantha E.

Owner

> "I appreciate the accessibility"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7142238)

Aniket P.

project engineer

> "Also, the web interface seems to be less responsive when compared to the desktop version."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7150517)

VR

Verified Reviewer

Director of Market Research

> "A comprehensive product offering that integrates well with your MS suite, especially if you are a Microsoft shop"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7141383)

MC

Maria C.

Owner

> "I hate The competitive nature of OneDrive makes it harder to integrate your other systems with it. If you're using software outside of Microsoft or Android."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___6563961)

SIMNDEY BASSEY O.

FREELANCE

> "What i like most about OneDrive is its smooth integration into the Microsoft 365 eco-friendly system."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7127930)

MJR

Melody Joy R.

Administrative Staff

> "Lack of integrations with third-party apps."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___4032757)

MM

Melissa M.

Customer Service Manager

> "The integration with Microsoft apps like Word, Excel and Outlook works seamlessly, which is great for day-to-day work."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7109477)

JG

James G.

Owner

> "That it cannot be integrated with older operating systems."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___3974540)

MB

Mapy B.

Student

> "Seamless integration with Windows, Office, and Microsoft 365"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7139543)

RA

Rashwan A.

student

> "integration with the device is sometimes problematic"

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___4095441)

RA

RAFI A.

Office manger

> "over all we are very satisfied with One drive and I would recommend to any body who is looking to make the job easier."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7132532)

HD

Harry D.

Paid Media Manager

> "Just lacks a little in terms of how it looks and the setup."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7056234)

PC

Patrick C.

VP Strategy

> "We've used it for around six years, and it continues to make life massively easier."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7152279)

VR

Verified Reviewer

IT Director

> "Initial set-up can be tricky if you are not familiar with the platform. "

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___6561506)

BS

Bryce S.

Engineer

> "One Drive Document Management is not only efficient but intuitive."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7039381)

Breanna G.

Administration

> "It’s not intuitive."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7057947)

DC

Dianne C.

Adjunct faculty

> "One Drive is relatively easy to use and in kost cases is free- not an additional cost if you already have MS products."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7067826)

Breanna G.

Administration

> "it’s not intuitive."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7057947)

Hadi B.

Product Coordinator

> "In my capacity as a technical product support specialist, it has become a tool that greatly helps in sharing files, handling documentation and facilitating collaborations across..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874)

BK

Blerta K.

Language Instructor

> "Increasing our cloud storage of big multimedia files is not a good value on a small school budget, and video sharing features are also very bulky, and customer service is virtually..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7119706)

CL

Clarice L.

Human Resources

> "It has good storage, fairly fast customer support, file uploading is easy when taught, document managing is amazing, so this is a great value for the money."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7070408)

JA

Joshua A.

Director of Risk Management

> "Additionally, while the automated help articles are extensive, getting a direct response from Customer Support can sometimes feel like a bit of a scavenger hunt when you have a..."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7140290)

SY

Shashank Y.

Software User

> "customer support team helpful and provide guidance when issue coming up."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7181108)

RJ

Rhonda J.

Administrative

> "Customer support not sure why files are syncing that causes confusion or data loss, and privacy concerns regarding."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7135532)

MK

Maksim K.

Manager

> "This software performs the tasks that I need it to do and I did not need to call anyone for technical support."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7079435)

SD

Stefan D.

Senior Systems Analyst

> "Customer support is not always responsive, particularly for non-enterprise users."

[See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7123588)

[View Reviews](https://www.capterra.com/p/161304/OneDrive/reviews/)

VR

Verified Reviewer

System Adminstrator

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887)

VR

Verified Reviewer

Sales Specialist

> "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

ET

Edward T.

Founder and Marketing Strategist

> "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Internal Auditor

> "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

AD

Arnold D.

Senior Executive

> "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

JD

Josh D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Sales Specialist

> "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

SP

Sonu P.

Systems Analyst

> "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

CQ

Connor Q.

IT Team Lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

VT

Victoria T.

Self-Employed

> "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

AG

Adrian G.

Building Operator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

KB

Katrina B.

Cashier

> "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

VT

Victoria T.

Self-Employed

> "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

VR

Verified Reviewer

It Administrator

> "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691)

VR

Verified Reviewer

Internal Auditor

> "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

MO

Michael O.

Communications Manager

> "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

VR

Verified Reviewer

Internal Auditor

> "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

MB

Mohammed B.

Researcher

> "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

VR

Verified Reviewer

Physiotherapist

> "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

AJ

Arnaud J.

Software developer

> "Pushing for subscription increases in free products can push some customers away and be detrimental to use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842)

MW

Matthew W.

School Support and Retention Manager

> "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143)

Samantha E.

Owner

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

LS

Louis S.

CTO

> "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

Blake A.

It Technician

> "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376)

KR

Katherine R.

School Administrator

> "With all of the student project videos, storage is really a problem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

LS

Louis S.

CTO

> "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

ET

Edward T.

Founder and Marketing Strategist

> "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Physiotherapist

> "The only drawback is the subscription cost, which can feel a bit high over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

MB

Mohammed B.

Researcher

> "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

KR

Katherine R.

School Administrator

> "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

VR

Verified Reviewer

Physiotherapist

> "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

John J.

CEO

> "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

MW

Melinda W.

Owner

> "The biggest downside is the cost and subscription model—it can get expensive over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

CK

Christina K.

Manager

> "For leads, I can store data, share files and send emails all in an efficient and easy way!"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089)

FL

Faith L.

Therapist

> "One thing I dislike about microsoft is paying for the bundle when I only use certain softwares."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185842)

AD

Arnold D.

Senior Executive

> "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

NC

Nick C.

Videographer

> "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

MD

Maggie D.

Office Manager

> "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

PO

Pamela O.

Digital Communication Specialist

> "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

ND

Naveed D.

DriveABLE Coordinator, Cognitive Evaluator

> "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Samantha E.

Owner

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

TW

Taylor W.

Human Resource Coordinator

> "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

VR

Verified Reviewer

Physiotherapist

> "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

User

> "Also integration is hard for Non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

PP

Pawan P.

Manager Admin and Facility

> "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

RJ

Royce J.

Technology and Process Manager

> "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398)

MO

Michael O.

Communications Manager

> "Many parts of Microsoft 365 feel more complicated than they need to be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

JM

Jenifer M.

Coordinator

> "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542)

VR

Verified Reviewer

Teaching Assistant

> "It's also hard to find where keyboard shortcuts are, and I often need to search for it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603)

VR

Verified Reviewer

DATA ANALYST

> "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574)

RG

Ruthie G.

Communications And Marketing Specialist

> "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

Joslyn S.

Guest service agent

> "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759)

KW

Kane W.

Business Intelligence Programme Manager

> "There is comprehensive and detailed support guides for each issue I encountered too."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303)

DD

Dennis D.

Business Owner

> "There's no really easy way to interact with support in a timely manner."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045)

MB

Manpreet B.

Council Liaison

> "Efficient service that provides different platforms for various uses."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695)

Johan B.

CEO

> "Total waste of money without any support."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830)

SS

Sandeep S.

Principal

> "MS also has one of thee best customer support services I have ever experienced. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

JC

Joseph C.

Operations Manager

> "Customer services is rubbish."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

## User interface

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

4.48 (12,873)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,166)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

OneDrive

17/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/161304/OneDrive/#features)

Microsoft 365

Top features

21/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

### Recognition

No recognitions have been awarded to OneDrive

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

OneDrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

OneDrive

-   By Microsoft
-   Located in United States
-   Founded in 1975

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$1.99/month

Price

$7/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161304-161425/OneDrive-vs-Drive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

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$6/month

Price

$6/month

4.6

Features

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4.5

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[View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$1.99/month

Price

$7/month

4.4

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161304-247901/OneDrive-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

vs

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$1.99/month

Price

$11.99/month

4.4

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-161304/Dropbox-Business-vs-OneDrive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

vs

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,649)](https://www.capterra.com/p/148766/Box/reviews/)

$1.99/month

Price

$20/month

4.4

Features

4.4

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/148766-161304/Box-vs-OneDrive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$6/month

Price

$5/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

vs

[iCloud](https://www.capterra.com/p/204717/iCloud/)[4.65 (1,989)](https://www.capterra.com/p/204717/iCloud/reviews/)

$1.99/month

Price

$0.99/month

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161304-204717/OneDrive-vs-iCloud)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$6/month

Price

$11.99/month

4.6

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

vs

[Zoho WorkDrive](https://www.capterra.com/p/145411/Zoho/)[4.60 (100)](https://www.capterra.com/p/145411/Zoho/reviews/)

$1.99/month

Price

€3/month

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/145411-161304/Zoho-vs-OneDrive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

$6/month

Price

$9.99/month

4.6

Features

4.7

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227146-227157/Microsoft-Word-vs-Microsoft-365)