---
title: "Compare Google Drive vs Microsoft 365 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Google Drive and Microsoft 365 based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365"
page_type: "comparison"
language: "en"
---

# Google Drive vs Microsoft 365 Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Google DriveMicrosoft 3652/4 selected

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[## Google Drive](https://www.capterra.com/p/161425/Drive/)[4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [28,621 reviews](#user-reviews)

Positive

28,012

Neutral

549

Negative

60

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,166 reviews](#user-reviews)

Positive

13,503

Neutral

533

Negative

130

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Connecteam

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Starting Price

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Flat Rate,Per Month

Free Trial

Free Version

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User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Zoho WorkDrive

4.6 (100)

* * *

Starting Price

€3.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

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### M-Files

4.4 (276)

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Starting Price

Contact vendor for pricing

Free Trial

Free Version

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User rating

87%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 32,319 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Missing features

Feature ratings

Document Editing

4.4

Document Storage

4.8

Email Management

4.4

File Sharing

4.8

Document Review

NA

74%Fit

Missing features

Feature ratings

Document Editing

4.7

Document Storage

4.6

Email Management

4.6

File Sharing

4.5

Document Review

NA

User satisfaction

User satisfaction

4.8

User reviews[28,621](https://www.capterra.com/p/161425/Drive/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.4

User satisfaction

4.6

User reviews[14,166](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$7Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Teams in various business settings.

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## User reviews

Pros & cons

VR

Verified Reviewer

Student Ambassador

> "It allows seamless file sharing with individuals and teams, with real-time editing capabilities across Docs, Sheets, and Slides."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7175263)

ER

Erica R.

Assitant PM

> "Advanced Formatting Hurdles: When opening or converting complex Microsoft Office documents (like heavily formatted Word docs or Excel sheets with advanced macros) in Google Docs or Sheets, the..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7180399)

AM

Alessandra M.

President of Berklee Management Club

> "Google Drive serves as our secure storage space for all our audio recordings (high-quality WAV files), album art, press kits, and digitized contracts."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7184949)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "One thing I am not fond of is that it is connected to email storage , i have drive on my phone and it has automatic back up on and its almost filled up my 15 gb storage and since I use smae..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7128721)

PH

Paul H.

Creative Director

> "Google Drive has been a very user-friendly tool for managing and storing our design digital files and documents and i like how it allows us to keep all our documents organized in their specific..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7183404)

BN

Brennan N.

Insurance Agent

> "While offline mode exists via Chrome extensions, setting it up and ensuring files are properly synced for offline use is not always seamless. If you unexpectedly lose internet access without..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7180345)

PH

Paul H.

Creative Director

> "Google Drive offers very advanced security and data protection features which allows us to keep all our design documents and their data well protected from unauthorized access as well as cyber..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7183404)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "As soon as multiple collaborators send me documents, the "Shared with me" tab quickly turns into a massive visual clutter where it is difficult to navigate without doing a rigorous manual..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7169237)

JW

Jan W.

Energieberater

> "It allows me to backup, store, access, and view documents and files in one application, making it convenient to organize and manage my files single platform from anywhere."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7162315)

ER

Erica R.

Assitant PM

> "Resource-Heavy Desktop App: The Google Drive desktop app (File Stream) can sometimes consume significant system memory (RAM) and battery life, occasionally leading to syncing delays or..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7180399)

TK

Tim K.

Founder

> "I love using it for drafting and editing policies and contracts live with collaborators. When looking for previous employee agreements or internal notices, its search function will help to save..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7186276)

LV

Luis V.

Account Executive

> "Furthermore, the file search feature is not as powerful as it could be, when you have tons of folders, it can be difficult to find the file you need when you don't know how the folders are..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7171948)

BB

Bree B.

Ops Coordinator

> "In a multi-school setup, it’s super handy for creating private folders for specific groups like school teams and PTAs, while ensuring the right people can easily access them."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7130039)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "Finally, I find that the desktop application (Drive for Desktop) occasionally tends to slow down my system when synchronizing folders that contain thousands of small files."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7169237)

VP

Valentin P.

Administration Manager

> "It integrates seamlessly with tools like Google Sheets, Forms, and third-party platforms, making it ideal for operational workflows."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7127477)

KA

Kathleen A.

Content creator

> "Sometimes I’m not able to edit documents that are sent to me and I have to download Google Docs application individually in order to edit."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7155426)

KL

Kate L.

Sales

> "The real-time collaboration features improve teamwork, and being able to access documents from any device is very convenient. While file organization and permission management can be a bit..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7189243)

Rohan H.

CI Engineering Manager

> "sometimes files dont sync properly and have issues with the desktop app sometimes not working due to showing update required but after I do the update of the app, it still shows the same..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7123345)

ET

Edward T.

Founder and Marketing Strategist

> "I can set up 'shared folders' for every project, and my team and clients will be able to see the most up-to-date documents without a back-and-forth process."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7162838)

JH

Jamie H.

Freelance Photographer and Graphic Designer

> "As a downside, without an internet connection you cannot share or store files (photos, videos, PDFs, etc.), just like with iCloud and others."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7164285)

PH

Paul H.

Creative Director

> "With Google Drive, accessing and working with our design documents and files during design projects has become so easy and efficient for us which allows us to streamline our design operations."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7183404)

VR

Verified Reviewer

Internal Auditor

> "Google Drive is tied to Gmail, so it makes me a little uncomfortable that if someone got ahold of our non-profit’s email password, they’d have access to all of our files too."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7187883)

AF

Avery F.

Artist and Tour Manager

> "The built-in search is incredibly efficient: even if I don’t remember the title I just type a word contained in the file and find it instantly. Plus sharing folders with collaborators takes..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7146666)

Elon E.

Consultant

> "In my experience, financial models or detailed spreadsheets are not always well handled in Google Sheets, which forces you to switch back to Excel."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7133383)

Chiara L.

Legale

> "The document management for example makes me organize everything, the fact I can share my docs with other peers and collaborate with them makes all easy! Plus they can write on it and edit it..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7152091)

Yugma S.

Assay development and integration technician

> "One drawback is the limited free storage availablilty, which can fill up quickly when working with large files."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7147745)

ET

Edward T.

Founder and Marketing Strategist

> "It can be used to make it easier for everyone to organize their materials, monitor client feedback, and collaborate as a team, even if working remotely."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7162838)

IA

Ibrahim A.

Marketing Manager

> "There are some issues and bugs like being unable to remove folders or move large files because of owner or share access."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7181183)

MB

Mapy B.

Student

> "It’s especially strong for academic work, shared projects, and environments where multiple people need to edit documents simultaneously. While offline reliability and large‑folder performance..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7139557)

Swarnima G.

Software Engineer

> "Even with folders and labels, finding older documents is not always as quick as expected, especially if the naming is not consistent."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7138202)

Zachariah B.

Data Entry

> "Every project I start with Google Drive as the main storage point across our team makes it easier to share edits and ideas letting us reach our goals faster"

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7180443)

VR

Verified Reviewer

VP Marketing

> "The internal search feature on Drive is lacking and sometimes makes it hard to locate certain documents."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7180051)

Ann B.

Public Information Supervisor

> "I love the entire Google Suite, but my favorite part is that I have access to my files and projects across all my devices, whether on the go, at work or at home."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7119515)

VR

Verified Reviewer

Director

> "It doesn't seamlessly work with other platforms, and often I need to download documents to my computer before uploading to Drive"

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7130315)

VP

Valentin P.

Administration Manager

> "It enables efficient collaboration, secure storage, and easy access to company data across multiple projects and teams."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7127477)

JM

Jordan M.

HR Generalist

> "My only complaint would be how incompatible Microsoft and Google files can be. While I love Drive, my employer is Microsoft based and switching between file types often changes fonts, spacing,..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7027064)

Faith B.

Patient Experience Coordinator

> "Other features that I like are that you can edit permissions to give users access to read-only, comment-only, or fully edit, and you can scan written notes and save as a PDF."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7010995)

MP

Matt P.

operations executive

> "folder structures can become cluttered if teams dont follow strict naming conventions large video or media files sometimes take longer to upload or sync advanced formatting features are..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7100671)

VR

Verified Reviewer

Associate Director, Evaluation

> "It works well across mobile devices, laptops, and multiple browsers, making it a great option for quickly storing, reviewing, and editing various file types."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7095779)

VT

Victoria T.

Self-Employed

> "Advanced formatting and editing features are not as robust as MS Office Suite."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7162316)

LM

Lorenzo M.

Owner

> "Even a beginner can use it, and it allows you to set backups using either Wi-Fi or cellular data."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7166488)

VR

Verified Reviewer

Vice President

> "The offline mode has limited functionality so in areas with poor signal reach you can find yourself a bit stranded."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7115593)

Chris L.

Operations

> "I roll files in and out across multiple devices, which keeps my storage on my phone and laptop free, and transfer a back up from my Google Drive to an external T-Drive."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7107962)

ES

Ehsan S.

Production Manager

> "External sharing and link settings confuse the non-owners, sync clients sometimes get stuck on big folders, and storage governance has to be kept in check so archived assets do not inundate..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7007507)

NR

Naseet R.

Volunteer

> "The interface is simple, straightforward, and works seamlessly across multiple devices and platforms, including PCs, Macs, and mobile devices.professional users often highlight potential..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7029854)

SK

Sheniga K.

Technical consultant

> "Performance may also slow down when handling large volumes of files or complex shared environments."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7153849)

Dylan M.

Sales Rep

> "I use it to store and share customer documents and internal paperwork, and it’s convenient being able to pull up files quickly from different devices during a busy workday."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7075055)

JG

Jessica G.

Realtor

> "What I like least about Google Drive is that organizing large numbers of files can sometimes feel cumbersome, and finding specific documents quickly isn’t always intuitive."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7069872)

Destiny C.

Model

> "The document management options have me the ability to personalized some of my saved files and folders so that it was easier to locate what I was looking for whenever I would utilize the search..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7057206)

VP

Valentin P.

Administration Manager

> "Managing large volumes of files and folders can become difficult without a well-defined structure."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7127477)

VR

Verified Reviewer

Digital Marketing Intern

> "what i most like about google drive is it easy file storage and sharing it allows me to access my documents from any drive and collabrate with others real time which makes work and..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7106027)

AJ

Arnaud J.

Software developer

> "No bad comments other than integration to local files and upload speeds that can sometimes be somewhat slow."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7154837)

IM

Ivory M.

Training and Technical Assistance Coordinator

> "It also allows me to share specific folders or documents with others outside my organization, enabling us to collaborate and communicate in real-time."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7036813)

Nicholas D.

Project Manager

> "Some of the individual programs within Google Drive, such as Sheets, can be a bit lacking in features, and customer support cannot help with the impossible."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7106311)

JPN

Jean-Pierre N.

Instructional Designer

> "I like the free storage of 15GB and the data security provided by the company, and easy access to my files from web, mobile, and desktop."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7068510)

NK

Navpreet K.

Software developer assistant

> "Sometimes Google Drive can be a bit slow when loading large files, and the search results aren’t always accurate when I’m trying to find older documents."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7048673)

MB

Mohammed B.

Researcher

> "Google Drive has been a dependable cloud storage solution for organizing files, sharing documents, and collaborating with others."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7170211)

Wren W.

Office Operations

> "Sharing permissions can also get confusing when files are nested in shared folders."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7171875)

MP

Matt P.

operations executive

> "my overall experience with google drive has been very positive it supports our daily operations smoothly with strong collaboration document management and reliable cloud storage it also offers..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7100671)

TH

Trinity H.

Teacher

> "The search feature isn’t always precise, and syncing issues can occasionally occur."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7140452)

KL

Kaleena L.

Sr. Communications Consultant

> "Google Drive is great for collaborating with other people virtually, storing data (including photos and important documents), and filing content in different folders as needed."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7077075)

KH

Katie H.

Part Owner

> "Offline Limitations – While offline access is possible, it’s not as seamless as working fully online, and some features (like real-time collaboration) aren’t available offline."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7070845)

NR

Naseet R.

Volunteer

> "Google Drive's most liked features include its seamless integration with other Google Workspace apps, which enables effortless, real-time collaboration on documents."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7029854)

AF

Avery F.

Artist and Tour Manager

> "My main regret concerns the default organization. If I’m not disciplined me section quickly becomes an impossible mess to sort through."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7146666)

VR

Verified Reviewer

Registered Dietitian

> "It has a great data storage capacity even on the free level, and I love that I can personalize my settings if I want to keep my documents private or share with someone else."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7043886)

EO

Evan O.

Lead Pastor

> "Probably my only issues with google drive has been the lack of special features like mail merge, and I’ve had to adjust to not having the simplicity of multiple folder windows that I can drag..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___6694055)

JT

Junior T.

Data Processor

> "Integrates perfectly with Google Workspace (Docs, Sheets, Slides) for real-time editing, commenting, and version history—ideal for teams."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7073828)

PK

Pradeep K.

Assistant Professor

> "When the data is huge and more complex then the number of folders can be overwhelming and less efficient method of organising. If there would have been a method of colour coding the different..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___6676535)

VT

Victoria T.

Self-Employed

> "It has cloud storage, document management, collaboration, and productivity tools into a single ecosystem."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7162316)

IA

Ibrahim A.

Marketing Manager

> "It becomes a bit tricky to debug what the exact issue is and how to manage files correctly."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7181183)

AZ

Andrew Z.

Operations Manager

> "Google Drive is easily one of the cheapest and most convenient cloud storage options available. If you are a Gmail user, Drive cannot be any easier to use whether it be on mobile or desktop."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7119204)

CU

Chidubem U.

PSW

> "Google Drive can be slower when uploading large or numerous files, and it may also experience formatting issues with non-Google files."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7054146)

VR

Verified Reviewer

Office Manager

> "Google Drive makes management of documents and files easy and seamless - the product integrates seamlessly with multiple document types and makes collaboration a breeze"

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7043854)

RF

Ruchel F.

Customer Service Representative

> "I find Google Drive search function needs an improvement ,sometimes it's hard to find the document in need since the search is not always accurate ."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7053173)

VW

Victoria W.

Occupational therapy assistant

> "Google drive has been my go to ensure that my documents are saved and stored correctly and that I will always have access and manage my projects no matter which computer I am sitting at."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7044670)

CI

Clarion I.

Software Consultant

> "The free 15GB can be quickly filled up with old emails which can be hard to delete because no one wants to loose data and therefore you will be forced to upgrade to the paid version sooner or..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___6581533)

KC

Kelli C.

Secretary

> "Great value for the money, makes document management easy and efficient, allows massive amounts of data storage as to not take up space on your computer and search for documents quickly."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7044998)

VR

Verified Reviewer

Project Manager

> "I often make copies of documents and spreadsheets, and I don’t like that they’re automatically saved in the same location as the original file."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7067091)

Zeeshan N.

SITE EXECUTIVE OFFICER

> "The most beautiful thing about google drive is that it is has cross-device accessibility, i.e i can use it simultaneously on both laptop as well a mobile device."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7061874)

Janet ..

Associate Commodity Pricing

> "Storage space is less, 15 GB, which is really less for me; I had to buy an extra 100 GB for my data, as the storage was full and I wasn't receiving emails."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___6661425)

MB

Mapy B.

Student

> "It’s especially strong for academic work, shared projects, and environments where multiple people need to edit documents simultaneously. While offline reliability and large‑folder performance..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7139557)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "As soon as multiple collaborators send me documents, the "Shared with me" tab quickly turns into a massive visual clutter where it is difficult to navigate without doing a rigorous manual..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7169237)

NR

Naseet R.

Volunteer

> "The interface is simple, straightforward, and works seamlessly across multiple devices and platforms, including PCs, Macs, and mobile devices.professional users often highlight potential..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7029854)

MP

Matt P.

operations executive

> "folder structures can become cluttered if teams dont follow strict naming conventions large video or media files sometimes take longer to upload or sync advanced formatting features are..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7100671)

KJ

Kuchy J.

MD

> "Its clean interface makes note-taking and document management simple, while collaboration tools help teams work efficiently."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7163714)

JG

Jessica G.

Realtor

> "What I like least about Google Drive is that organizing large numbers of files can sometimes feel cumbersome, and finding specific documents quickly isn’t always intuitive."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7069872)

HWN

Hein Win N.

Developer

> "I am also one of the Google Drive User because Google Drive give 15 GB for every gmail users this is why I like Google Drive other than cloud storage products. And then very simple GUI, easily..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___6801126)

EO

Evan O.

Lead Pastor

> "Probably my only issues with google drive has been the lack of special features like mail merge, and I’ve had to adjust to not having the simplicity of multiple folder windows that I can drag..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___6694055)

BN

Brennan N.

Insurance Agent

> "It integrates deeply across the entire Google Workspace network and Android ecosystem."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7180345)

Ali A.

Project Engineer

> "integration with other apps sometimes gets interrupted"

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___4536143)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Integrations with Gmail and calendar make life easier, everything just links up."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7128721)

Kingson S.

Owner

> "The integration with third-party platforms sometimes causes compatibility issues."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___2789974)

MB

Mohammed B.

Researcher

> "Its integration with Google Workspace improves productivity and accessibility."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7170211)

MR

Michael R.

RSC Engineer 1

> "Integration between other applications and this software is missing some functionality."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___2482493)

ÁLvaro C.

Deploy Manager

> "The tool integrates with your Gmail account, like many others available."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7182013)

AP

Alexandra P.

Teacher

> "Awkward to have desktop integration"

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___2561774)

Dawn G.

Owner

> "The intuitive layout means even our less tech-savvy team members can find what they need quickly."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7061562)

VR

Verified Reviewer

Director of Market Research

> "In fact I was disappointed when we moved to Microsoft because of how easy Google Drive is."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7137847)

MM

Melanie M.

Founder

> "I almost feel like I don’t have a choice but to use Google Drive and other Google products because all the software is seamless, so many people use it, and it’s too easy to use it not to."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___6602864)

AV

Alesandra V.

Marketing manager

> "You have to work on the interface it is impossible to work with and find things."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7029518)

VR

Verified Reviewer

Associate Director, Evaluation

> "It has been a versatile, and easy-to-use technological mainstay for me for over a decade."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7095779)

RD

Ron D.

President

> "The interface is not intuitive - very clunky and not very modern."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___6784841)

JW

Jan W.

Energieberater

> "I like Google Drive because it is very easy to use."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7162315)

KL

Kaleena L.

Sr. Communications Consultant

> "It isn’t as user-friendly as other programs I have used are."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7077075)

MP

Matt P.

operations executive

> "my overall experience with google drive has been very positive it supports our daily operations smoothly with strong collaboration document management and reliable cloud storage it also offers..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7100671)

Nicholas D.

Project Manager

> "Some of the individual programs within Google Drive, such as Sheets, can be a bit lacking in features, and customer support cannot help with the impossible."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7106311)

MS

Matt S.

ceo

> "The project and task management integrations are a huge bonus — I can plan, track, and share everything without leaving the platform. And whenever I’ve needed help, customer support has been..."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7042558)

VR

Verified Reviewer

Administrative

> "Also getting assistance from the customer support is difficult for the free user."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7189791)

AB

Amy B.

Assistant Registrar

> "Google Drive is very user friendly. If I don't know where to find something or how to organize something, Google's customer support is very helpful in helping me navigate the system."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7205989)

AK

Akram K.

Team Lead

> "Sometimes the adds are too much and the customer service is bad."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___3147015)

AE

Alicia E.

Full stack developer

> "I have Google Pro because I need more storage space on Drive,and whenever I’ve had questions about which plan choose, the support team helped me a lot."

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___7084180)

VJ

Vicky J.

Head HR

> "The customer support team is not easily accessible as they do have any direct contact number"

[See full review](https://www.capterra.com/p/161425/Drive/#Capterra___3111996)

[View Reviews](https://www.capterra.com/p/161425/Drive/reviews/)

VR

Verified Reviewer

System Adminstrator

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887)

VR

Verified Reviewer

Sales Specialist

> "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

ET

Edward T.

Founder and Marketing Strategist

> "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Internal Auditor

> "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

AD

Arnold D.

Senior Executive

> "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

VR

Verified Reviewer

Sales Specialist

> "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

SP

Sonu P.

Systems Analyst

> "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

CQ

Connor Q.

IT Team Lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

VT

Victoria T.

Self-Employed

> "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

AG

Adrian G.

Building Operator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

GBL

Georgia Belletti L.

Addetto alle vendite

> "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

KB

Katrina B.

Cashier

> "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

VT

Victoria T.

Self-Employed

> "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

VR

Verified Reviewer

It Administrator

> "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691)

VR

Verified Reviewer

Internal Auditor

> "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

MO

Michael O.

Communications Manager

> "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

VR

Verified Reviewer

Internal Auditor

> "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867)

MB

Mohammed B.

Researcher

> "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

VR

Verified Reviewer

Physiotherapist

> "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

AJ

Arnaud J.

Software developer

> "Pushing for subscription increases in free products can push some customers away and be detrimental to use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842)

MW

Matthew W.

School Support and Retention Manager

> "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

LS

Louis S.

CTO

> "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

Blake A.

It Technician

> "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376)

KR

Katherine R.

School Administrator

> "With all of the student project videos, storage is really a problem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

LS

Louis S.

CTO

> "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

ET

Edward T.

Founder and Marketing Strategist

> "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839)

VR

Verified Reviewer

Physiotherapist

> "The only drawback is the subscription cost, which can feel a bit high over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

MB

Mohammed B.

Researcher

> "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

KR

Katherine R.

School Administrator

> "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290)

VR

Verified Reviewer

Physiotherapist

> "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

John J.

CEO

> "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

MW

Melinda W.

Owner

> "The biggest downside is the cost and subscription model—it can get expensive over time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

CK

Christina K.

Manager

> "For leads, I can store data, share files and send emails all in an efficient and easy way!"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089)

FL

Faith L.

Therapist

> "One thing I dislike about microsoft is paying for the bundle when I only use certain softwares."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185842)

AD

Arnold D.

Senior Executive

> "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758)

NC

Nick C.

Videographer

> "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

MD

Maggie D.

Office Manager

> "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

KL

Kate L.

Sales

> "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398)

PO

Pamela O.

Digital Communication Specialist

> "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442)

HA

Hector A.

Engineer

> "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

ND

Naveed D.

DriveABLE Coordinator, Cognitive Evaluator

> "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263)

MW

Melinda W.

Owner

> "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

TW

Taylor W.

Human Resource Coordinator

> "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

VR

Verified Reviewer

Physiotherapist

> "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870)

VR

Verified Reviewer

User

> "Also integration is hard for Non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

PP

Pawan P.

Manager Admin and Facility

> "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

RJ

Royce J.

Technology and Process Manager

> "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398)

MO

Michael O.

Communications Manager

> "Many parts of Microsoft 365 feel more complicated than they need to be."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819)

JM

Jenifer M.

Coordinator

> "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542)

VR

Verified Reviewer

Teaching Assistant

> "It's also hard to find where keyboard shortcuts are, and I often need to search for it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603)

VR

Verified Reviewer

DATA ANALYST

> "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574)

RG

Ruthie G.

Communications And Marketing Specialist

> "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316)

NC

Nicolas C.

sales

> "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823)

Joslyn S.

Guest service agent

> "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759)

KW

Kane W.

Business Intelligence Programme Manager

> "There is comprehensive and detailed support guides for each issue I encountered too."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303)

DD

Dennis D.

Business Owner

> "There's no really easy way to interact with support in a timely manner."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045)

MB

Manpreet B.

Council Liaison

> "Efficient service that provides different platforms for various uses."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695)

Johan B.

CEO

> "Total waste of money without any support."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830)

SS

Sandeep S.

Principal

> "MS also has one of thee best customer support services I have ever experienced. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

JC

Joseph C.

Operations Manager

> "Customer services is rubbish."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

## User interface

[Google Drive](https://www.capterra.com/p/161425/Drive/)

4.77 (28,621)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,166)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Google Drive

18/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/161425/Drive/#features)

Microsoft 365

Top features

21/50

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Management
-   Audit Trail
-   Automated Scheduling
-   Autosave
-   Change Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Management
-   Compliance Tracking
-   Content Management
-   Corrective and Preventive Actions (CAPA)
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Disaster Recovery
-   Document Automation
-   Document Capture
-   Document Check-in/Check-out
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Lifecycle Management
-   Document Management
-   Document Review
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Management
-   File Recovery
-   File Sharing
-   For Engineering Documents
-   For Legal Professionals
-   For Medical Purposes
-   Forms Management
-   Full Text Search
-   Generative AI

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

### Recognition

Google Drive is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Cloud Storage Software (2023) 

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Google Drive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Google Drive

-   By Google
-   Located in United States
-   Founded in

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

$7/month

Price

$6/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/160756-161425/Google-Docs-vs-Drive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

$6/month

Price

$6/month

4.6

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365)

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$7/month

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161425-247901/Drive-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$7/month

Price

$1.99/month

4.6

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-161425/OneDrive-vs-Drive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$6/month

Price

$1.99/month

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365)

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$7/month

Price

$5/month

4.6

Features

4.3

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-161425/SharePoint-vs-Drive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$6/month

Price

$5/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365)

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

vs

[Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,649)](https://www.capterra.com/p/148766/Box/reviews/)

$7/month

Price

$20/month

4.6

Features

4.4

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/148766-161425/Box-vs-Drive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$6/month

Price

$11.99/month

4.6

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

vs

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$7/month

Price

$11.99/month

4.6

Features

4.4

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-161425/Dropbox-Business-vs-Drive)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

$6/month

Price

$9.99/month

4.6

Features

4.7

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227146-227157/Microsoft-Word-vs-Microsoft-365)