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We serve the medical industry from small private practices and clinics to hospitals. We also work with a variety of small businesses from contractors to hair salons.
ClinicSense is designed for independent massage businesses, physical therapists, & occupational therapists. We believe that with the right tools, you can take on the big franchises and win!
I can customize it to my needs and wants, which is great. I also like that it is affordable, unlike some other companies I looked into.
My only dislike is the layout of the website that they use.
So far we have been greatly impressed, and are very happy with our purchase of and use of Reminder Call. I would highly recommend.
I can't say there is anything I have had trouble with.
I have appreciated the ease and reliability of this product, including its simplicity.
Clients may send responses even though it says not too, so I suppose that could be considered a negative. But, you can see the response and contact them outside of this software.
This service has been great - it is easy to use, received well by patients and understandable. The support team has been very helpful in troubleshooting when required.
It really is simple to use and set up, but the only issue would be that it is limited in what it can do and how you can use it. But isn’t that the essences of what the soft ware is.
Ease of use, reliability, very affordable. Our entire team loves this software, especially the SOAP notes and the flexibility they have.
I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible.
It is amazing that my clients are able to book online with ease. Its very appealing to the eye and easy to navigate when creating schedules and making appointments.
So I am stuck with the email reminders as my only option for now.
The price was fantastic, it was nice with the automated reminder texts, and online booking.
I have some issues with making changes with payments that may have been inputted wrong.
Their customer service and dedication to continually improving their product won my trust from the very beginning. They continue to be reliably responsive.
Signing in every single time and it lags so i don't always have time to wait for it to pop open. The keep me signed in button doesn't appear to work.
Tanner: My name is Tanner. I'm an account executive, and I would give ClinicSense a five star for sure. And for additional videos like this, check them out below. Prior to ClinicSense, we were just using a mix of tools, primarily Google Calendar, for trying to schedule appointments and trying to write down things like gift cards manually, just on a piece of paper, keeping track of totals and doing email blasts from a free Mailchimp account or something like that. So ClinicSense was great because it combined everything that you need as a massage therapy practice all into one place. You got your email, your gift cards, your services. Everything's right there where you need it. ClinicSense, one of the nice key features is the SOAP notes function. They have a nice 3D anatomical model of the human structure. So that was one of the nice differentiating factors from other massage therapy practice-specific softwares. And the notes are really simple, so when clients come back in, you know exactly what was ailing them the time before versus now. Plus, just being able to have everything all in one place, being able to manage employees as well as their calendars and schedules. And it now has a integration option with Square, so you can tie your services in with your Square portal if that's what you're using to take payments. So it's just a nice all-around software to manage a practice that's pretty lightweight. Getting started with ClinicSense is pretty straightforward. You can have the setup done within a day or an afternoon really, depending on how big your practice is and how many services you want to load in there. But it's a really walkthrough service. As soon as you sign up, they say, "Click here, fill out this, do that," and you're up and running within the day. So you don't really need much support to get it done, but they do have great customer support in general. They're always very responsive if you need any help. So if you are thinking about getting ClinicSense, I would definitely say it's well worth it, especially if you don't need something extremely technically advanced with a lot of options and features. Like I said, it's pretty a lightweight software that gives you everything you need to get your job done. The only thing that they don't have at the moment is extra third-party applications. So if you're using an email service provider like a MailChimp or an ActiveCampaign, or you need to export your data via APIs to other stuff, they don't have that functionality just yet. But those are pretty advanced features that most people don't need.
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