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We serve the medical industry from small private practices and clinics to hospitals. We also work with a variety of small businesses from contractors to hair salons.
Professional services and appointment-focused businesses looking to automate client bookings, cancellations, reminders, and payments by using the online scheduling tool.
I can customize it to my needs and wants, which is great. I also like that it is affordable, unlike some other companies I looked into.
My only dislike is the layout of the website that they use.
So far we have been greatly impressed, and are very happy with our purchase of and use of Reminder Call. I would highly recommend.
I can't say there is anything I have had trouble with.
I have appreciated the ease and reliability of this product, including its simplicity.
Clients may send responses even though it says not too, so I suppose that could be considered a negative. But, you can see the response and contact them outside of this software.
This service has been great - it is easy to use, received well by patients and understandable. The support team has been very helpful in troubleshooting when required.
It really is simple to use and set up, but the only issue would be that it is limited in what it can do and how you can use it. But isn’t that the essences of what the soft ware is.
The best part about this software is the ease for customers to go on and book their own appointments and add to their own calendars. It also looks very nice on our Squarespace website.
The bad thing now is that I have to have 2 management softwares to control all my business.
I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful.
Their expectation is that you hire a freelancer to figure out the work-around. I found it to be too much of a "time suck" for the price.
It’s user friendly and was super easy for me to set up. Ve never had any problems and I like all the features like questionnaires.
Needless to say, I appeared very amateurish and not very professional and have lost a lot of business.
Hi, This software is better than other scheduling softwares I have used. The interface and clarity of email notifications is sharp and the functionality of the free version is excellent.
The same applies to setting availability. It can be a bit confusing when blocking off times by day.
Matthew: My name is Matthew. I'm a CPA from Strat Associates, and I give Acuity five out of five. We use Bookedin first, and we switched away from that because they kept increasing the price and it got a little too expensive, and I researched probably 10 other options before I went with Acuity. I chose Acuity because it had capabilities to connect with my Outlook calendar, so I could have everything show up in both spots, and then I could also have our clients schedule appointments directly from our website. Onboarding is very easy to get going. It was a little bit of hiccup with some of the app integrations that they had, but we were able to get going with their customer support agents. I would say for what we use it for, it works perfectly and I'd highly recommend giving it a try at least.
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ReminderCall.com
Acuity Scheduling
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