# Compare Rocket.Chat vs Pumble 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Rocket.Chat and Pumble based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/161575-218055/Rocket-Chat-vs-Pumble

---

# Rocket.Chat vs Pumble Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Rocket.ChatPumble2/4 selected

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.3 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.7 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

[## Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.3 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [156 reviews](#user-reviews)

Positive

129

Neutral

23

Negative

4

[## Pumble](https://www.capterra.com/p/218055/Pumble/)[4.7 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [234 reviews](#user-reviews)

Positive

226

Neutral

7

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Front

4.5 (286)

* * *

Starting Price

$25.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

91%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Zoom Workplace

4.6 (14,520)

* * *

Starting Price

$14.99

Per User,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### monday.com

4.6 (5,720)

* * *

Starting Price

$9.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### Wrike

4.4 (2,883)

* * *

Starting Price

$10.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

89%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,094 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Management

NA

File Management

\--

Project Management

NA

Workflow Management

4.5

Real-Time Chat

4.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Management

NA

File Management

5.0

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.7

User satisfaction

User satisfaction

4.3

User reviews[156](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.4

Customer support

4.1

User satisfaction

4.7

User reviews[234](https://www.capterra.com/p/218055/Pumble/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Companies that are in highly regulated industries and handling sensitive customer or business information.

Best for

A variety of teams can use Pumble to collaborate. From small businesses, software development houses and marketing agencies to education institutes, healthcare companies, and Fortune 500 businesses.

## User reviews

Pros & cons

KK

Kelvin K.

Web Developer

> "Chat is an open-source program which offers a secure and personalized messaging, audio and video calling capabilities..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6733601)

VR

Verified Reviewer

QA Analyst

> "There are only two things I would like to see Rocket.chat improve: the Search section (searching for a specific word..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6295744)

FP

Fabian P.

Technical Support Representative

> "since being a permanent user of rocket chat it has allowed me to keep in touch with friends and co workers in a very..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3826921)

VR

Verified Reviewer

Executive Assistant

> "overall is one of the least annoying and got my question answered without jumping through hoops"

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___6586421)

VL

Veronica L.

PhD student

> "Instant messages, send pictures, images and other files to keep your group working."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4454955)

VR

Verified Reviewer

Supervisor/Customer Service Representative

> "I also do not like when you do a direct message or private message with an individual theres no way to delete the..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3611977)

AM

Ailed M.

Engenieer

> "Is great that you can have all your users and create different groups to mantain control of the correct communications."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4361717)

VR

Verified Reviewer

Advisor

> "Eg : once you remove notifications from a channel, even if you try reactivate them, it does not work anymore."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491)

Hendy I.

CTO

> "Chat supports OpenID Connect for SSO authentication out-of-the-box, which we integrate with FusionAuth and it works as..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325)

VR

Verified Reviewer

General Manager

> "Otherwise you're going to be in for a headache."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4820398)

VR

Verified Reviewer

Web Manager

> "It can work on Your internal server, You can manage it by yourself, and thanks to that with the proper approach it can..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3265945)

VR

Verified Reviewer

Supervisor/Customer Service Representative

> "I also do not like that sometimes the pinned messages feature works and sometimes it doesnt."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3611977)

VR

Verified Reviewer

designer

> "I like it for live chat, making groups or discussions. "

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422)

VR

Verified Reviewer

designer

> "Sometimes its hard to use it on the mobile phone and icons are really small."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422)

US

Udbhav S.

Researcher

> "First time, I heard about this software when we have to organize a virtual conference at a large scale, to connect..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3027758)

RR

Renae R.

Supervisor/Customer Service Representative

> "I also dont like the reply thread cause the writing is soo tiny and everyone in the room can see what you are replying."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3174561)

Shaunak P.

React Js Developer

> "It has benefitted us a lot as we use it to manage our project and keeping the conversation in channel keeps it..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3119425)

VR

Verified Reviewer

Trainee Executive

> "Significant delays in updating of messages leading to improper communications during critical project times."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3287850)

Carlos S.

RPA Developer

> "Chat software was implemented early in the COVID-19 pandemic to keep people in our department active and collaborative..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671)

VR

Verified Reviewer

Advisor

> "It makes it difficult to use sometimes."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491)

Hendy I.

CTO

> "Especially since we deployed it in MongoDB Atlas (another commercial product as DBaaS), so our MongoDB cluster is also..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325)

CS

Carlo S.

Leasing Consultant

> "It’s not at all intuitive the way people normally keep track of conversations w people in their phones."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2950435)

WW

Warren W.

Team Lead

> "Chat can be access on all devices and there is also a web version so there is no need to install application on PC"

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3253951)

VR

Verified Reviewer

Enterprise resilience officer

> "consequently make it harder for users with less computer skills to catch up with other advanced users."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3035108)

JH

Jack H.

Senior Technician

> "This software centralises all of your communication channels and makes the task of managing communications much more..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2944911)

Felix K.

Sr. IT Service Delivery Analyst

> "The video call option is still missing"

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2969864)

VL

Veronica L.

PhD student

> "A platform proper for team working."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4454955)

Hendy I.

CTO

> "It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2815325)

VR

Verified Reviewer

Advisor

> "Quite handy to avoid 1000 channels."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3545491)

VR

Verified Reviewer

SDR

> "As a collaborator using it and not an admin, I really don't know how it works in terms of privacy."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3418639)

Carlos S.

RPA Developer

> "The solution positively surprised us and we found it simple to install and configure on our network for use in internal..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671)

VR

Verified Reviewer

full stack developer

> "one more thing is when we search into chat, by click on that message we can not directly go to that part of the chat."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2264067)

Carlos S.

RPA Developer

> "We customized the layout and created workgroups to integrate the team and it worked very well."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671)

Carlos S.

RPA Developer

> "Support is a bit of a downside, but it's rarely used."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3373671)

VR

Verified Reviewer

Tech Writer

> "All the necessary features are available: audio and video conferencing, screen sharing, chatting, file sharing, APIs..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2690489)

VR

Verified Reviewer

Customer Success Manager

> "They also restricted a lot of things."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3393750)

Felix K.

Sr. IT Service Delivery Analyst

> "It's good for team collaboration and communication with the ability to create changes"

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2969864)

Regina F.

Help Desk Technician

> "Even in the network environment, it "falls" (more often than a similar solution). But, perhaps it is due to the number..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2771623)

AA

Andrew A.

UX Writer

> "Uploading custom emoji is always fun, and it works well on Rocket."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3290090)

RR

Renae R.

Supervisor/Customer Service Representative

> "I think that feature should be done away with."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3174561)

VR

Verified Reviewer

designer

> "Quick and easy tool for everybody."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___4002422)

VR

Verified Reviewer

Product Owner/Scrum Master

> "You can however on the computer which makes the channel a little disjointed at times."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2253158)

CH

Charles H.

I.T. Manager

> "Great for document collaboration, video calling and basic chat and integrates well with Microsoft AD."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#SoftwareAdvice___2533693)

VR

Verified Reviewer

CEO

> "A few times I had the feeling that it has issues to reliably mark already read messages."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#GetApp___2355878)

VR

Verified Reviewer

Partner

> "The open APIs are great, we use a lot with other teamates."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___3311994)

DR

Diego R.

Head of Distrito.Network

> "It happens in some features which is not so important for users."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2243905)

VR

Verified Reviewer

Network Engineer

> "This is a great on-prem chat system and for sharing sensitive data that can't leave the office. Once the server was..."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2433692)

KN

Khoa N.

VP of Federal Sales

> "I have small issues with previewing Amazon."

[See full review](https://www.capterra.com/p/161575/Rocket-Chat/#Capterra___2263339)

[View Reviews](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

MJ

Michael J.

Seasonal Benefits Counselor

> "Its clean interface and unlimited message history—even on the free plan—make it a standout choice for budget-conscious..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884340)

LM

Lee M.

Operations Coordinator

> "As far as the other dislikes: not being able to specifically mute a user in chats, lack of custom sorting options for chats beyond..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

TA

Tuma A.

Supervisor

> "It’s perfect for small to mid-size teams that mostly need channels, DMs, and simple file sharing. If your workflow depends on deep..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7004629)

JoVG

João Victor G.

Creative Designer

> "What I liked least about Pumble is the lack of many native integrations and the fact that sometimes the app crashes or becomes slow..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887360)

VR

Verified Reviewer

Software engineer

> "Real-time notifications keep you updated without being overwhelming, and the app’s reliability ensures that you stay connected..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6340922)

DRB

Dan Revuel B.

Appointment Setter

> "There were a lot of moments where I had good internet coverage but when I had a video call with my manager, either we got cut off or..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010179)

EH

Eldin H.

journalist

> "The app includes various features essential for team collaboration, such as direct messaging, group chats, file sharing, and..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6315061)

ES

Eli S.

Team Leader

> "When creating chats, if you don't know how to properly use it at the beggining it can be very messy."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

CHnG

Carlos Hernán G.

Account Manager

> "I have been able to count on direct, fast and barrier-free communication with my colleagues given that the versatility of the..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6316629)

RL

Richard L.

Student

> "I also don't appreciate the many tabs above the channels; I feel as if it clutters the UI."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002227)

MA

Mohammed A.

Content Writer

> "The first thing we discovered was Slack. But the free version of Slack only stores old messages for 90 days. But in Pumble, we can..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882653)

SP

Shiva P.

Scrum Master

> "The lack of robust project management features was a downside, as we had to use another tool for task tracking and project..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322717)

BK

Brian K.

Service Advisor

> "The time it saves with internal conversations is incredible and the flexibility to share pictures, files and other documents easily..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6321294)

AGC

Alexandru-George C.

Customer Support

> "Limited integrations and not many advanced employee management options."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887457)

PS

Prakrti S.

Education Program Manager

> "We can create channels and thread that help to organize all the information, files and important messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884741)

JD

Jeremiah D.

Supervisor

> "Can not send more than 10 pictures at a time."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7008278)

ES

Eli S.

Team Leader

> "Great communications platform, being able to create group chats helps having a better communication among all employees."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

PV

Pramod V.

Snr Consultant DBA

> "Push Notifications and pop-ups are not forceful enough."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882525)

KK

Kevin K.

Marketing Manager

> "Mentions and threads keep conversations tidy, file sharing is smooth, and both desktop and mobile apps are fast and stable."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884224)

KC

Kanhaiya C.

AI Researcher

> "Mobile app sometimes feels slower or less polished than the desktop version."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

KK

Kevin K.

Marketing Manager

> "Working in team/project channels enables asynchronous collaboration, faster decisions, and less noise."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884224)

TD

Terry D.

Owner Instructor

> "It is not as intuitive as I thought it would be and it has been cumbersome for some of my group members to use."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884395)

VR

Verified Reviewer

Front desk agent

> "Also you are able to get work related messages across the building from one department to the other department without hassle."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010833)

KC

Kanhaiya C.

AI Researcher

> "Video and audio call features are quite basic."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

JV

Jan V.

COO

> "It helped us streamline team communications and keep everything in one place, so we spend less time chasing messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7001881)

AGC

Alexandru-George C.

Customer Support

> "Occasional bugs and delayed notifications."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887457)

JV

Jan V.

COO

> "Setup took minutes, channels and DMs feel intuitive, and search makes it easy to find past messages and files."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7001881)

LM

Lee M.

Operations Coordinator

> "The mobile app is pretty terrible in comparison to the web platform."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

EM

Eli M.

Sub-Genius

> "Overall it easily matches, if not bests, its competitors like Slack or Basecamp or others, especially without the heavy subscription..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887217)

PS

Prakrti S.

Education Program Manager

> "There is one slight issue with the notification."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884741)

VB

VIVEK B.

Backend developer

> "It’s simple, clean, and effective for team communication, but adding reminders would make it even better."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882248)

FL

Flavier L.

Data Researcher

> "Unable to manually set myself away on the status icon"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6318658)

TD

Terry D.

Owner Instructor

> "I also like the options for adding reactions in the chat threads."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884395)

JEP

Jade Ellaine P.

Virtual Assistant

> "It would be when I am mentioned by a user, the highlighted names are distracting."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6333712)

FM

Francesco M.

Researcher

> "Pumble is a complete software suite, that has nothing less than other similar tools, although it's free for many functions."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000661)

MA

Manan A.

Recruiter

> "They have added the call feature but it takes you to browser and the sound qaulity isnt that great,if there was videocalling and..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3638468)

MJ

Michael J.

Seasonal Benefits Counselor

> "Pumble has proven to be a reliable and user-friendly team communication tool, especially for small to mid-sized teams."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884340)

VR

Verified Reviewer

Intimacy Coach

> "The cost."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6340389)

KP

Kjell P.

Head of IT

> "I was looking for an affordable alternative to Slack that would provide longer message history on the free version."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883214)

AP

Ali P.

Business Development Specialist

> "Drafts to new people are not saved if you click elsewhere in the software, and I am not always notified of new messages within..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3639504)

AJS

Aman Jeet S.

Wordpress Developer

> "one on one conversation and group convertation the video call and normal call featucher are very impresive on this software"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6319631)

SS

Skyler S.

Receptionist

> "Logging into the app can be a bit tedious, inviting new computers to your company can be a struggle if you do not have unique emails..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3662433)

JJ

Jeyachanthuru J.

Lead Engineer

> "I also really appreciate how well the web-based version works for quick access on any device."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7005460)

MG

Moulik G.

Product Manager

> "Just one thing, that I think needs improvement is the "response in threads" - that is something that is often missed out."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___4584615)

MM

Matteo M.

BIM Coordinator

> "It makes teamwork smoother and prevents important messages from getting lost."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882151)

SN

Shairy N.

Associate Trainee

> "Sometimes it woks slow in mobile application."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3658066)

LT

Leia T.

Student

> "Video calls are also a helpful tool for communicating with them."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002496)

WJK

Windyl Joseph K.

Science Research Specialist I

> "Some features for managing the workspace settings are lacking. And preference settings lacks customizability."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2922732)

KP

Kjell P.

Head of IT

> "I have not needed personal customer support so far because the information on their website has covered all of my needs."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883214)

AB

Alison B.

agent

> "The sound of the notifications is a little weird."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3635514)

WT

Wanda T.

CEO

> "I love that it provides an instant form of communication with my clients."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7014365)

KRC

Karl Rodrigue C.

Beatmaker

> "what I don't like is the lack of integration with external systems and also the fact that we cannot preview the files"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3046990)

TA

Tuma A.

Supervisor

> "File Sharing: Drag-and-drop is smooth; previews fine for common formats."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7004629)

TJ

Troy J.

Director

> "It can be tricky for users to log in, they can have issues if they try to log in on a device they didn't use to sign up to the..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3375991)

ES

Eli S.

Team Leader

> "The video calls are great to meet with anyone inmediately and do screen sharing."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

FS

Ferdinand S.

provincial director

> "there must be some features that seems missing...."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3450933)

SS

Susan S.

Contract Social Worker

> "easy to access and stay connected. Once I spent time looking at the different options I found the contact details of who I needed to..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884684)

Nandish R.

CEO

> "Sharing large files via Pumble (say 10 Mb and above is inconvenient and buggy)"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3410507)

SP

Shiva P.

Scrum Master

> "It's an excellent tool for enhancing team communication and collaboration, though it could benefit from more project management..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322717)

IK

Isabel K.

youtuber

> "you cant call and its hard to add someone because if you add someone another profile will pop up instead of the original"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3387948)

VR

Verified Reviewer

Team Leader

> "So far, we are loving Pumble and happy to see how it will be a one-stop shop for helping our team get things done, communicate..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6315624)

WK

Waranyoo K.

CEO

> "Can not integration with 3rd party such as ClickUp, GitLab and Google product"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3383762)

KC

Kanhaiya C.

AI Researcher

> "Easy file sharing and integrations for day-to-day collaboration."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

SV

Sujith V.

Owner

> "I will update once i have some issues"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3644479)

LM

Lee M.

Operations Coordinator

> "Support has been very prompt with responses and helpful forwarding issues/ feature requests."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

DV

Diego V.

Architect

> "Video Calls and audio is missing like discord feature"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3367532)

KCP

Kelia Crizel P.

HR Benefits and Engagement Associate

> "Can post message via schedule, really a big help in birthday banners and announcements"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6337439)

NA

Nigel A.

founder & director technology

> "Often slows down by end of day (desktop product) and has to be killed and restarted."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3370494)

BK

Brian K.

Service Advisor

> "Its great to see our internal phone calls decrease so we have more time to pick up external phone calls."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6321294)

Aleksandar O.

Frontend Dev

> "Need to add video calls, we really missing that."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2820680)

RL

Richard L.

Student

> "It's pretty easy to learn because it's similar, and it holds similar login methods to the previously mentioned apps."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002227)

SP

Shambhavi P.

Project Coordinator

> "It can get a bit slow at times and needs to refreshed consistently."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2820073)

VR

Verified Reviewer

Front desk agent

> "It is very easy communication with all of your coworkers in the building without having to use your personal cell phones."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010833)

SG

Satyabrata G.

CEO

> "So if you forgot to turnon Pumble, then you won't get your messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2809101)

AK

Antonio K.

salesman

> "User-Friendly Interface: The intuitive and easy-to-navigate interface makes it simple for team members to use, reducing the learning..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322431)

Abigail L.

Business development intern

> "It can be complicated for people who are not familiar with social media"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2860181)

PD

Perry D.

Owner

> "It costs way less than Slack but still works almost the same."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883743)

AA

Aqib A.

Android Developer

> "Notification sound is not good."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2802440)

[View Reviews](https://www.capterra.com/p/218055/Pumble/reviews/)

## User interface

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)

4.29 (156)

[Pumble](https://www.capterra.com/p/218055/Pumble/)

4.65 (234)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Rocket.Chat

23/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/161575/Rocket-Chat/#features)

Pumble

Top features

25/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/218055/Pumble/#features)

### Recognition

No recognitions have been awarded to Rocket.Chat

No recognitions have been awarded to Pumble

### Deployment & support

Rocket.Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Pumble

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Rocket.Chat

-   By Rocket.Chat
-   Located in United States
-   Founded in 2016

Pumble

-   By CAKE.com
-   Located in United States
-   Founded in 2017

## Popular Comparisons

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.29 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$0/month

Price

$4/month

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161575-168668/Rocket-Chat-vs-Microsoft-Teams)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

$0one time

Price

$8.75/month

4.4

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-218055/Slack-vs-Pumble)

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.29 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

$0/month

Price

$8.75/month

4.2

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-161575/Slack-vs-Rocket-Chat)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$0one time

Price

$4/month

4.4

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-218055/Microsoft-Teams-vs-Pumble)

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.29 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

$0/month

Price

Contact vendor for pricing

4.2

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161575-180347/Rocket-Chat-vs-Telegram)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

vs

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,292)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

$0one time

Price

Contact vendor for pricing

4.4

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/180345-218055/WhatsApp-vs-Pumble)

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.29 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$0/month

Price

$29/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-161575/Connecteam-vs-Rocket-Chat)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$0one time

Price

$29/month

4.4

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-218055/Connecteam-vs-Pumble)

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.29 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$0/month

Price

$7/month

4.2

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161575-247901/Rocket-Chat-vs-Google-Workspace)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

$0one time

Price

Contact vendor for pricing

4.4

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/180347-218055/Telegram-vs-Pumble)

[Rocket.Chat](https://www.capterra.com/p/161575/Rocket-Chat/)[4.29 (156)](https://www.capterra.com/p/161575/Rocket-Chat/reviews/)

vs

[Flock](https://www.capterra.com/p/151072/Flock/)[4.53 (344)](https://www.capterra.com/p/151072/Flock/reviews/)

$0/month

Price

$6/month

4.2

Features

4.4

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/151072-161575/Flock-vs-Rocket-Chat)

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.65 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$0one time

Price

$7/month

4.4

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/218055-247901/Pumble-vs-Google-Workspace)