# Compare OptimoRoute vs Dispatch 2026 | Capterra > Unsure of what to choose? Check Capterra to compare OptimoRoute and Dispatch based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/161579-10019337/OptimoRoute-vs-Dispatch-Connect --- # OptimoRoute vs Dispatch Features and Cost Comparison Last updated June 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OptimoRouteDispatch2/4 selected [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.6 (263)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.6 (100)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) [## OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.6 (263)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) Starting Price $35.10/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment GH vt Based on [263 reviews](#user-reviews) Positive 251 Neutral 11 Negative 1 [## Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.6 (100)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.7 Ease of Use 4.9 Customer Service 4.5 Reviews Sentiment WS Based on [100 reviews](#user-reviews) Positive 95 Neutral 5 Negative 0 ## Not a match? 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What’s your intended use case? ## Summary * * * Features in Courier Software Best performer 36 / 50 Only OptimoRoute - Barcode Recognition - Barcode/Ticket Scanning - Employee Management 35 / 50 Only Dispatch - Billing & Invoicing - Labeling - Location Tracking User satisfaction User satisfaction 4.6 User reviews[263](https://www.capterra.com/p/161579/OptimoRoute/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.6 User reviews[100](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) Ease of use 4.9 Functionality 4.7 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $35.10Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Over 3,500 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs. Best for Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery. ## User reviews Pros & cons GH Giles H. Sales Director > "We can track our drivers, deliveries (the pictures are great and have saved us a number of times) and look back at past trends by..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070700) AO Alejandra O. Project Manager > "We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7001171) VT Vumani T. technical support engineer > "It significantly reduces planning time by automatically generating the most efficient routes, which helps save fuel, reduce travel..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244) JH Jasmine H. Office Assistant > "The main issues we have is that the drivers do not have to use the program and can turn off the tracker on there side which led us..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7006541) MR Matej R. Owner > "Tracking and monitoring features give us more control over the delivery day, which is especially important when delivering fresh..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885) DT DJ T. owner operator > "Lot's of options can make it difficult to learn, some parameters will keep you from being able to route orders with no clear..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205) PN Paul N. Owner > "I enjoy having the ability to re-order the route based on what I think it should be based on my route standards so having that..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7139758) FS FORREST S. Manager > "While OptimoRoute is a capable standalone product for dispatchers, it falls short as a developer platform." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7109798) DT DJ T. owner operator > "Optimoroute has been my go to service for years now. With lot's of different needs from overnight routing for weeks, across hundreds..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205) VT Vumani T. technical support engineer > "Some advanced features are only available on higher-tier plans, which may not be cost-effective for everyone." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244) RZ Rasa Z. Operations manager > "That said, it works best when the data and constraints are well set up, and some real-world flexibility and local knowledge still..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357) JR James R. Head of Logistics > "One issue is that it doesn't give to much variety when trying to use different types of vehicles." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7074763) RM Richard M. Analyst > "We can start each day with a clear picture of what our growing crews’ schedules look like, which has been a game changer..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915) MJ Miller J. CEO > "For large-scale drops with 100+ locations, these inaccuracies add up quickly and impact both time and fuel efficiency." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7060358) RZ Rasa Z. Operations manager > "What I liked most about OptimoRoute was how clearly and quickly it turns complex delivery schedules into practical, workable routes." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357) AG Alexandra G. Logistics > "Sometimes it confuses that the system saves peoples addresses in case they ask to be delivered in other" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7019066) RM Richard M. Analyst > "The interface is intuitive, the tracking and notifications are reliable, and it scales well as our operation grows." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915) MM Michael M. Lawn Care > "The price isn't great, I feel like there's just an initial software expense for the business and then theres not much upkeep." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7159558) DJ Darren J. Chief Operating Officer > "Real-time tracking and ETA updates improved communication with both customers and internal teams." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7064557) NA Neil A. Director > "The price is a little too high for a single user and jumped considerably a couple of years back." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090177) JS Jennifer S. Field Agent > "The options for routing and the ability to send to our mobile devices is top notch. " [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7140868) KG Kate G. Property Inspector > "Not having a more friendly tablet/mobile version to type routes other than having to do it on a computer, and wish the price was..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6732307) HD Henri D. owner > "It saves us time, reduces manual planning work, and helps us organize deliveries more efficiently." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7156785) KA Kim A. Systems Architect > "The biggest issue we've had has been a lack of logging, with multiple users changing things around it can be a bit tricky to find..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6563322) IS Iaroslava S. Director > "It is reliable, efficient, and consistently helps us optimize routes, improve delivery accuracy, and reduce manual work." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070894) RM Richard M. Analyst > "It is a bit more expensive than some alternatives." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915) SK Sam K. Projects Manager > "It has allowed us to know how many drivers a day we should be using and due to this has saved the company money." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070050) CS Clorisa S. NOW Program Director > "Not able to organize large apartment buildings." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6731583) SG Stephen G. Sr. Transportation Coordinator > "It gives us more accurate route to plan our drivers day when we are busy in season." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7078273) MR Matej R. Owner > "This is just an inconvenience not a real issue" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885) TD Tony D. Owner Operator > "I love being able to track my employees throughout the work day and know when they should be expected back" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7147060) ES Ethan S. Operations Manager > "We run both of our companies through it, and we have had issues messing with each other's routes" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6694074) LB Levente B. webshop > "However, we would appreciate more flexibility in modifying already planned routes on the fly, and the customer tracking interface..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6815166) DD Durukan D. Fish merchant > "Website doesn't work properly on Ipad." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6621153) RM Richard M. Analyst > "The platform has improved our routing efficiency, team coordination, and customer communication." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7126915) JS Jay S. District Sales Manager > "Moving the Depot location, seems to be difficult." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6574218) DJ Darren J. Chief Operating Officer > "OptimoRoute has been a strong operational tool for scaling delivery and field operations." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7064557) IN Illiana N. Lead Scheduler > "Without efficient tools or support, the process would take hours to complete." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6627581) VT Vumani T. technical support engineer > "Its automated optimization saves time, lowers fuel costs, and improves overall operational productivity." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244) PJ Phyre J. Manager > "That can cause issues for other drivers." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6629281) DT DJ T. owner operator > "love the automated texts for tracking and appointment time frames." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7090205) MS Minhas S. Manager > "It dosnt work good with over programs than Excel" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6819746) DH David H. Owner Administrator > "The map viewable while scheduling makes it very easy to see who is going where, and if drivers may be intersecting to allow..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6887709) ALS Alvin Lee S. Owner > "The price per user; I’d like to use this to hire more drivers but it doesn’t make financial sense given my profit margins" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4635531) VT Vumani T. technical support engineer > "The platform is very user-friendly and easy to navigate, making it simple to schedule, adjust routes, and track drivers in real time." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244) AS Angela S. Delivery Coordinator > "Does not save phone numbers without coping order" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4612814) SK Sean K. State operations manager > "We're getting more on the truck than ever before and delivering with clear proof and statistics that are easily reviewed." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7152206) JD Jimmy D. Owner > "The software I was using had terrible routing." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___4601574) JR James R. Head of Logistics > "It gives clear messages to customers and the GPS works well for the drivers." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7074763) JS Jennifer S. Trip Coordinator > "We print out the map of the routes so would like the option to change the colour for each agent as some colours do not print well..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2483330) TD Tony D. Owner Operator > "I am also able to track their progress easily throughout the day which is helpful in planning." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7147060) EA Erin A. Operations Manager > "We used to use the email and text message function but found they were often blocked as spam and so now do our own notifications." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463538) RZ Rasa Z. Operations manager > "Reliable ETA calculations that help with planning and customer communication" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7063357) JJ Jamie J. Owner > "Allowing recipient to track the driver is important with fresh food deliveries, but our average weekly deliveries are quite low." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2517785) AM Andrea M. OFFICE MGR > "have used other routing services and it was always issue with it and being able to use optimoroute has been a huge help and joy!!!" [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7152859) KK Katie K. CMO > "We have had a few delivery days when the route was glitchy (app not loading, kept re-routing, not making most effective route)." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2486786) RB Robert B. Operations Manager > "The route upload system offers a robust set of options and controls to allow me to upload large lists easily." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6731625) CP Claudia P. Sr. Program Coordinator > "The only thing that is difficult is to manually enter an order you need to enter the address first then enter everything else..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2473419) MR Matej R. Owner > "For a small or medium business doing its own delivery management, that time saving is very important." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885) TR Tony R. Head of Logistic > "Operationally this biggest problem is hours worked does not include implant and explant that would apply to any driver." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2497939) JL Janelle L. President > "The visual side of where the trucks are, whether they are ahead or behind schedule is nice to see." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7104394) GM Geoff M. Entrepreneur > "I’ve also had issues with switching stops to different drivers if I need to edit the route." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2465817) GC Graham C. Owner > "Great software to use and very customer friendly as well, tracking for customers to be able to see where the drivers are, has cut..." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6804334) HS Hana S. Head of sales and marketing > "Distribution of corporate presents can be very challenging especially during Christmas/post-earthquake/COVID 19 times." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2663120) PN Paul N. Owner > "Optimoroute has the best UI and easy-to-understand navigational menus." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7139758) DW Dan W. Cofounder > "It's a bit dated in how it works, could use a bit of a refresh to be a bit more intuitive." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2465871) VT Vumani T. technical support engineer > "What I liked most about OptimoRoute is its powerful route optimization capability." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7100244) JD Joanne D. Manager > "Startup figuring it out is a bit of a struggle - need better online training options." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2473004) MR Matej R. Owner > "I also appreciate that it gives a more professional impression to customers compared with manually planned deliveries." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7146885) CM Cheryl M. Delivery Operations Manager > "There are times that I have to add quite a few stops and it gets very time consuming." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463687) MB Monte B. owner > "reliable routing system that is easy to add/ remove stops and is easy to 'replicate' regular stops week after week." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7133235) TG Teresa G. Founder/Owner > "Our drivers have had no to very little experience with the app crashing or not working for them. " [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2472836) IS Iaroslava S. Director > "We have been using OptimoRoute for almost five years, and it has become a core tool in our daily operations." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7070894) SS Sobe S. CSO > "Similar street names sometimes put to wrong zip codes, and cities." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463721) JM Jason M. Founder > "It makes scheduling far more efficient and gives our customers a smooth, professional experience when receiving their orders." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6887444) EH Eric H. CEO > "The maps are outdated, and I almost ALWAYS have to fix the route." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463730) NH Nancy H. Owner > "I like how easy it is to route and how much it saves me time communicating changes to the route with my drivers." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___7091339) Steven U. National Operations Manager > "Also some reporting could be looked at as it does not appear to be correct." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2480618) JB Joel B. IT Manager > "I like the it has an API and uses convenient endpoints to be able to quickly route a bunch of stops continually throughout the day." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___6592981) CC Chloe C. Catering Manager > "It is fairly expensive to add additional drivers." [See full review](https://www.capterra.com/p/161579/OptimoRoute/#Capterra___2463908) [View Reviews](https://www.capterra.com/p/161579/OptimoRoute/reviews/) WS William S. Inside Sales Associate > "The service is unmatched. When i need something to get to a jobsite in a hurry, I log in, place my order, and..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7098615) NP Nicholas P. Warehouse Supervisor > "I find our needs are frequently ignored until they become major issues and by that point we have lost..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067) AH Alexander H. DIRECTOR > "Dispatch has become a valuable partner in helping us serve our customers efficiently, and we would highly..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159924) KR Kyle R. delivery manager > "sometimes the times to pick up are very long and also they cancel on you when you hired the service to do a..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7132878) AP Alan P. WAREHOUSE MANAGER > "easy tracking, easy payment methods, decent prices, good coverage all over the US, drivers follow..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090824) NP Nicholas P. Warehouse Supervisor > "Dashboard - poorly constructed, cannot filter by any criteria to drill down" [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067) AG Austin G. Assistant Branch Manager > "Having access to delivery options all around my area and the speediness of the delivery." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7006342) AW Atticus W. Commercial sales > "The cost is more than competitors like Curri, however the cost difference of Dispatch makes up for your..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605880) MS Maycon S. COORDINATOR > "They have proven to be a reliable vendor, delivering quality service and maintaining strong communication." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7160059) LW Lynn W. Manager > "The driver was late and went to several stops in between." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934) AP Alan P. WAREHOUSE MANAGER > "overall reliable source for semi rush courier jobs, friendly drivers, drivers always answer the phones" [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090824) RM Rachel M. coordinator > "issues with drivers not contacting the pick up and delivery contacts when making the deliveries." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425592) TJ Tory J. SR Specialist > "the ease of access, the ability to navigate cleanly while still maintaining previous entries." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7089536) LW Lynn W. Manager > "He lied and caused many problems for the client." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934) LG Luis G. Warehouse Lead and Purchasing > "The ordering process is fast and the ability to track orders live have to be what we most like about Dispatch." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6426873) MY Marshall Y. Appliance Repair City Desk > "Drivers don't always get the delivery right, or they don't move on an order and will wait till 3-4 am to..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6607512) NP Nicholas P. Warehouse Supervisor > "The webhook geatures are interesting and potentially useful." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067) SC Sophia C. Purchasing Coordinator > "Some drivers aren't the best and orders do not arrive when they say they will." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6870175) VR Verified Reviewer finance > "its very awsome app makes me have esier use when i started to post a comment or feedback with high defnation ." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6828855) AC Arik C. Branch Manager > "There are some occasions when a truck is unavailable and the order gets cancelled." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6440903) MS Maycon S. COORDINATOR > "Their team is professional, helpful, and always willing to work with us to resolve issues efficiently." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7160059) AB Abraham B. electrical foreman > "the drivers sometimes are late on pick up or drivers dot take all material on order" [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425666) BG Bryson G. CRNA > "our hospital uses Dispatch to deliver supplies for printers and I couldn't be more pleased with our outcomes." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6691537) JS James S. Assistant Manager > "If there was a con, is the cancellation process, little more difficult than expected." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6565288) AN Andy N. Warehouse Specalist > "retain them and keep the best of the best." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090293) LW Lynn W. Manager > "The last driver I had was absolutely terrible." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7159934) JK Jakob K. Project Manager > "Dispatch makes it very easy to schedule and track deliveries." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7127861) VR Verified Reviewer Owner > "They can sometimes lack in the communication towards the contractors." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6661370) DT David T. Managerial role > "Your business concept is brilliant, providing immense value to major companies in multiple ways especially by..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6814042) MF Maria F. In-side Salesperson > "At times the dispatch cancels it and does not let me know." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6430910) JP JAMES P. OUTBOUND WAREHOUSE LEAD > "Website is tailored to what I need on a daily basis. And great customer service when need at specific times." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6413262) AO Addison O. Sales associate > "The estimated times are not accurate all the time." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6685800) NR Neeraj R. Admin assistant > "The customer service of dispatch is so good that when I had an issue, they found a solution for me within..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6829641) SR Samantha R. Service writer > "You cant get the same driver to deliver orders . If you submit an order after 2pm you are likely it will..." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6258208) NF Nelson F. Office Manager Dispatcher > "It helps stay consistent & route things correctly which helps me dispatch accurately." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6820495) SM Sidi M. Freelancer > "Delays in order deliveries." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6786630) XR Xavier R. Warehouse Assitant > "Easy booking, real-time tracking, and fair pricing." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6870158) TM Terry M. HVAC and Refrigeration Support > "Sometimes getting in touch with a liver person is not easy." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6605053) OS Oliver S. Operations manager > "All of our orders were delivered on time and with picture documentation." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6431020) JmM J'moris M. Independent Courier > "Then you will have some trouble getting any gigs." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6533582) NF Nelson F. Office Manager Dispatcher > "It helps keep track of my technician." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6820495) TB Tara B. Operations Manager > "I cannot even get a response to my emails sent to Customer Service." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704) NP Nicholas P. Warehouse Supervisor > "Was impressed with the OAuth framework." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7096067) MC Mark C. warehouse manager > "sometimes drivers pick up my order and then they throw it back." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6267058) RM Rachel M. coordinator > "dispatch has great customer service which helps get issues resolved quickly." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6425592) TB Tara B. Operations Manager > "I would not at all recommend if you have multiple stops you want to put on the order." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6250704) AN Andy N. Warehouse Specalist > "Positive overall, just small things to improve too rly push further." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___7090293) AM Andrew M. HVAC Installation manager > "It is not an easy task to speak to someone regarding concerns with my order." [See full review](https://www.capterra.com/p/10019337/Dispatch-Connect/#Capterra___6249284) [View Reviews](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) ## User interface [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/) 4.64 (263) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/) 4.64 (100) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features OptimoRoute Top features 36/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Billing Rate Management - Customer Database - Data Import/Export - Delivery Tracking - Digital Signature - Dispatch Management - Drag & Drop - Electronic Signature - Employee Management - For Courier Services - Generative AI - Geographic Maps - GPS - Invoice Management - Labeling - Label Printing - Location Tracking - Mobile Access - Mobile Alerts - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Price/Margin Management - Proof of Delivery - QuickBooks Integration - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Reporting & Statistics - Route Management - Route Optimization - Routing - Scheduling - Self Service Portal - Shipping Labels - Shipping Management - SMS Messaging - Status Tracking - Territory Management [See all features](https://www.capterra.com/p/161579/OptimoRoute/#features) Dispatch 35/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Billing Rate Management - Customer Database - Data Import/Export - Delivery Tracking - Digital Signature - Dispatch Management - Drag & Drop - Electronic Signature - Employee Management - For Courier Services - Generative AI - Geographic Maps - GPS - Invoice Management - Labeling - Label Printing - Location Tracking - Mobile Access - Mobile Alerts - Mobile Signature Capture - Order Entry - Order Management - Order Tracking - Price/Margin Management - Proof of Delivery - QuickBooks Integration - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Reporting & Statistics - Route Management - Route Optimization - Routing - Scheduling - Self Service Portal - Shipping Labels - Shipping Management - SMS Messaging - Status Tracking - Territory Management [See all features](https://www.capterra.com/p/10019337/Dispatch-Connect/#features) ### Recognition OptimoRoute is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to Dispatch ### Deployment & support OptimoRoute Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dispatch Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details OptimoRoute - By OptimoRoute - Located in United States - Founded in 2012 Dispatch - By Dispatch - Located in United States - Founded in ## Popular Comparisons [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.64 (263)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) vs [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (389)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) $35.1/month Price $24/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131389-161579/Elite-EXTRA-vs-OptimoRoute) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.64 (100)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)[4.67 (389)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Contact vendor for pricing Price $24/month 4.7 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131389-10019337/Elite-EXTRA-vs-Dispatch-Connect) [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.64 (263)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,458)](https://www.capterra.com/p/127994/Jobber/reviews/) $35.1/month Price $39/month 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-161579/Jobber-vs-OptimoRoute) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.64 (100)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [Track-POD](https://www.capterra.com/p/178880/Track-POD/)[4.65 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/) Contact vendor for pricing Price $49/month 4.7 Features 4.4 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178880-10019337/Track-POD-vs-Dispatch-Connect) [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.64 (263)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) vs [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[4.49 (1,007)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) $35.1/month Price Contact vendor for pricing 4.5 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/161579-167543/OptimoRoute-vs-Samsara-for-Fleets-0-00-6-23) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.64 (100)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [eShip](https://www.capterra.com/p/253338/eShip/)[4.75 (95)](https://www.capterra.com/p/253338/eShip/reviews/) Contact vendor for pricing Price $14.99/month 4.7 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/253338-10019337/eShip-vs-Dispatch-Connect) [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)[4.64 (263)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) vs [Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/)[4.78 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) $35.1/month Price $200/month 4.5 Features 4.6 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/161579-210604/OptimoRoute-vs-Spoke) [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)[4.64 (100)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) vs [Parcel Tracker Mailroom](https://www.capterra.com/p/190220/Parcel-Tracker/)[4.78 (186)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Contact vendor for pricing Price $67/month 4.7 Features 4.7 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/190220-10019337/Parcel-Tracker-vs-Dispatch-Connect) 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