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Over 3,000 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.
Businesses that organize deliveries, collections, and provide field services: logistics company, 3PL, manufacturer, distributor, courier service, food delivery, equipment supplier, parcel delivery.
Best priced software, espeically for the features it comes with (have spent hours finding the best) Excellent customer service, both phone and email.
The transition from GPS waypoints/coordinates back to addresses at times send my drivers just a few houses over, as in there is some loss of info there.
The program is a great option for what we were looking for. The routing program that comes with our online platform is not user friendly, so I am happy that I found this product.
If you let the system plan your routes, the drivers will get mad. Can't link a document to the delivery lines so the drivers can't have the clients confirm the deliveries.
The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.
As this is an American product it can be frustrating when an address is not recognised in particular the RD (rural delivery) addresses are not recognised.
Users as well as the drivers have been pretty pleased with the ease of administration and the simplicity of the app.
Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.
Easy to track deliveries, easy to manage deliveries and such. As an IT Professional, very good UI, very nice to use and good to get information or fix issues with some of the distribution.
The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route.
The features are amazing and have great scope to offer more info for the customer as my business expands.
Only to find out I got charged the full 560 Canadian right away for the second user. When I tried to cancel this (my company is still new and we do not need two delivery drivers at this time).
It has been a good experience, the real time ability to find good enroute and have access to proof of delivery documents has increased satisfaction in customer interactions.
We found Integration with our software a bit difficult.
Great & easy to use, very good product for price & will recommend all new courier businesses to use them.
Overly sensitive map scrolling, no historic tracking of drivers speeds etc, can be a little cumbersome & additional drivers are expensive.
OptimoRoute
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