RouteManager vs OptimoRoute: Which is a better fit?

The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.

I had the worst experience with Workwave. Not only does it not work properly and does not do what was promised, they scam you into staying a whole year and have the worst customer service.

They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.

The new system is very unstable and loses information. In addition, it has doubled the time it takes to do my routing.

I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.

Importing spreadsheet with multiple sheets, open and closing to redo is annoying, time consuming when in a hurry.

Pros for workwave,is that it's very user friendly and it helps me put mu drivers in a successful position routing wise.

Every once in a while it puts a stop in a different state or country when the address format is exactly the same as the other addresses.

Best priced software, espeically for the features it comes with (have spent hours finding the best) Excellent customer service, both phone and email.

The transition from GPS waypoints/coordinates back to addresses at times send my drivers just a few houses over, as in there is some loss of info there.

The program is a great option for what we were looking for. The routing program that comes with our online platform is not user friendly, so I am happy that I found this product.

If you let the system plan your routes, the drivers will get mad. Can't link a document to the delivery lines so the drivers can't have the clients confirm the deliveries.

The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.

As this is an American product it can be frustrating when an address is not recognised in particular the RD (rural delivery) addresses are not recognised.

Users as well as the drivers have been pretty pleased with the ease of administration and the simplicity of the app.

Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.