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Onde helps local ride services beat global monopolists with technology designed for millions of daily trips.
Over 3,000 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.
I am very satisfied with Onde, admin dashboard and user experience for costumers and drivers are very competitive, Onde is always innovating and improving.
Well, the missing feature is already coming on the next update as I been informed which will not be missing any more ( chat, passenger to add another stop etc).
I love how effecient the technology is at handling massive fluxating traffic& connecting drivers to passengers seamlessly.
Lack of customer support and outages especially at critical times.
ONDE enabled me to establish a very competent app for ride-hailing at a very affordable price for the customers.
There is one issue I have and that's not providing notification to the passenger when a ride has been pre-booked but there is no driver to take it.
I was looking for particular features for my car service and was happy to find most of them in this app.
Night mode does not exist. The driver application does not alert in the event of cancellation by the customer.
Best priced software, espeically for the features it comes with (have spent hours finding the best) Excellent customer service, both phone and email.
The transition from GPS waypoints/coordinates back to addresses at times send my drivers just a few houses over, as in there is some loss of info there.
The program is a great option for what we were looking for. The routing program that comes with our online platform is not user friendly, so I am happy that I found this product.
If you let the system plan your routes, the drivers will get mad. Can't link a document to the delivery lines so the drivers can't have the clients confirm the deliveries.
The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.
As this is an American product it can be frustrating when an address is not recognised in particular the RD (rural delivery) addresses are not recognised.
Users as well as the drivers have been pretty pleased with the ease of administration and the simplicity of the app.
Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.
Onde
OptimoRoute
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