Yardi Breeze vs HOA Express: Which is a better fit?

Ruby: Hello, my name is Ruby. I'm an administrative paralegal at a small firm. We're about six to eight employees, and I would rate the app about five. Previously, we were just printing reports out of an Excel spreadsheet. We didn't have an actual database system until we were able to practice on this particular database system, which helped us maintain better records. I chose Yardi Breeze because I was able to maintain accurate records. It helped me understand better the procedures on how to access client data information in order to assist them better with their needs. It was extremely simple to set up as well as user-friendly, so it was almost a walk through the park. I would recommend the program for anyone that needs organization in order to submit a large group of data into the system to keep you organized and on top of your tasks for those clients.

Peter S.: Hi, I'm Peter. I'm president and treasurer of the Keswick B Condo Association in Florida. I am working with HOA Express on their website development, on the website development for our development, and I would rate them as a five. I've been very happy with their support and performance. We are a 20-unit condo development building, and I use HOA Express to develop the website for our unit in order to communicate important information to our owners. I'm new to website development, so I was very concerned about whether or not I would have the capability to develop the website and how much time and effort it would take me. So I looked first online at various website developers, and I looked at Wix and GoDaddy because I had heard a lot about them. Then I also looked at HOA Express because one of the owners in another building had used them to develop their website for their building. When I looked at all three of those developers, I came to choose HOA Express because they were geared specifically to condominium developments. The HOA is Homeowner Association, and we are a condo association, which is very similar to an HOA. I found that all of the items that were in their template were very specific for condominium developments such as ours, whereas I didn't need to customize a platform to make it fit. Their platform and templates fit exactly to what I needed for our website. So I chose HOA over the other two. Even though HOA was $2 or $3 more per month, I felt that was minuscule compared to the benefits of using HOA Express. I found, in developing the website, first of all, it took me much less time than I expected, but there were also some features that were not self-explanatory. For instance, when I went to the members page and entered the information for our owners, I find that there were certain idiosyncrasies. For instance, one had to click on the name in order to get additional information, and it wasn't obvious that I needed to do that. So I wound up having to talk to HOA Express to Meredith there on the chat, and she was able to explain it to me. So I found that all of the features that I wanted were there, but not all of them were obvious when I navigated through the website. So I added language onto various pages in order to get our owners to understand how better to use those pages. Another feature that I had some difficulty with was getting the members' information onto the website, and I got help from HOA Express from Meredith there through the chat, and she formatted the information in the way it needed to be. But I would've been willing to do that had I had enough instruction to do that. So I felt that a user manual would've been helpful when I was going through all of that. But having said that, those issues were more annoyances than problems, and they were easily resolved once I contacted HOA Express. They had solutions that were very readily implementable, and I got over those hurdles very quickly.