HOA Start vs HOA Express: Which is a better fit?

Peter S.: Hi, I'm Peter. I'm president and treasurer of the Keswick B Condo Association in Florida. I am working with HOA Express on their website development, on the website development for our development, and I would rate them as a five. I've been very happy with their support and performance. We are a 20-unit condo development building, and I use HOA Express to develop the website for our unit in order to communicate important information to our owners. I'm new to website development, so I was very concerned about whether or not I would have the capability to develop the website and how much time and effort it would take me. So I looked first online at various website developers, and I looked at Wix and GoDaddy because I had heard a lot about them. Then I also looked at HOA Express because one of the owners in another building had used them to develop their website for their building. When I looked at all three of those developers, I came to choose HOA Express because they were geared specifically to condominium developments. The HOA is Homeowner Association, and we are a condo association, which is very similar to an HOA. I found that all of the items that were in their template were very specific for condominium developments such as ours, whereas I didn't need to customize a platform to make it fit. Their platform and templates fit exactly to what I needed for our website. So I chose HOA over the other two. Even though HOA was $2 or $3 more per month, I felt that was minuscule compared to the benefits of using HOA Express. I found, in developing the website, first of all, it took me much less time than I expected, but there were also some features that were not self-explanatory. For instance, when I went to the members page and entered the information for our owners, I find that there were certain idiosyncrasies. For instance, one had to click on the name in order to get additional information, and it wasn't obvious that I needed to do that. So I wound up having to talk to HOA Express to Meredith there on the chat, and she was able to explain it to me. So I found that all of the features that I wanted were there, but not all of them were obvious when I navigated through the website. So I added language onto various pages in order to get our owners to understand how better to use those pages. Another feature that I had some difficulty with was getting the members' information onto the website, and I got help from HOA Express from Meredith there through the chat, and she formatted the information in the way it needed to be. But I would've been willing to do that had I had enough instruction to do that. So I felt that a user manual would've been helpful when I was going through all of that. But having said that, those issues were more annoyances than problems, and they were easily resolved once I contacted HOA Express. They had solutions that were very readily implementable, and I got over those hurdles very quickly.