# Compare Order.co vs Salesforce Commerce Cloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Order.co and Salesforce Commerce Cloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/161813-180822/Order-Software-vs-Salesforce-Commerce-Cloud

---

# Order.co vs Salesforce Commerce Cloud Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Order.coSalesforce Commerce Cloud2/4 selected

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

[## Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [172 reviews](#user-reviews)

Positive

161

Neutral

5

Negative

6

[## Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.5 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.7

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

96

Neutral

4

Negative

0

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,721 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Order Fulfillment

4.5

Inventory Management

4.2

Shipping Labels

NA

Billing & Invoicing

4.6

Real-Time Data

4.3

62%Fit

Missing features

Feature ratings

Order Fulfillment

4.6

Inventory Management

4.6

Shipping Labels

NA

Billing & Invoicing

NA

Real-Time Data

4.2

User satisfaction

User satisfaction

4.5

User reviews[172](https://www.capterra.com/p/161813/Order-Software/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.5

User satisfaction

4.5

User reviews[100](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Order.co is used by procurement departments, finance teams, accounts payable departments, CFOs, controllers, and operations managers.

Best for

Designed for retailers, ecommerce businesses, B2B companies, and digital marketers.

## User reviews

Pros & cons

KG

Karissa G.

Director of Administration and HR

> "In terms of cost and expense management, order.co really gives the ability to have all our expenses on one platform, which makes..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022869)

EW

Erin W.

Brand Manager

> "The only drawback I’ve noticed is that shipping can take a little longer for items that usually arrive faster through Amazon, and..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

JK

Janeen K.

Physical Therapist

> "The ability to include product links makes it simple to compare prices and select options with the best reviews, ensuring both..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022800)

HR

Hayley R.

Accounts Payable Manager

> "it's sometimes hard to properly map/code your catalog of products to match your accounting software's related GL codes"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022693)

MJ

Maria J.

Sourcing Manager

> "The platform simplifies approvals and consolidates invoices, which has helped reduce manual processing time and improve auditability."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023721)

MG

Michelle G.

Staff Accountant

> "That said, there are occasional challenges with the search function and product substitutions, and sometimes orders take longer than..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022661)

PG

Paul G.

general Manager

> "It provides a centralized, easy-to-use platform that helps us manage inventory more efficiently and ensures we never miss a restock."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

MJ

Maria J.

Sourcing Manager

> "Reporting can be limited, and it’s still challenging to manage complex vendor relationships or non-catalog orders efficiently."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023721)

CY

Charles Y.

Chief of Staff

> "I can't wait to get my hands on the beta platform as it was shown to be ready to tackle a bunch of initiatives that have been on my..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022702)

AZ

Andrew Z.

Accountant

> "Still very clunky for a website, it sometimes can be hard to justify the value. When what you order isn't available, pricier items are..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022715)

AW

Alicia W.

Senior Director, Operations Strategy

> "Easy way for our 200+ unit business to seamlessly order products from a variety of vendors from one log in."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024262)

JM

Jack M.

Compliance and Operations Manager

> "Ordering from vendors with complicated ordering/fulfillment processes can be a challenge."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022694)

NP

Nick P.

Operations Manager

> "The order.co site makes it more streamline to shop from multiple platforms for the best pricing available."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022739)

AO

ALYCIA O.

Franchise Owner

> "I have in the past ordered products that are not in stock and I will receive a notice the order is complete when in fact it is not. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022937)

DP

Drew P.

President, Owner

> "We are happy we made the switch a few years ago to using Order.co because it has improved our budgeting and delivery process to be more..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022672)

LH

Lauren H.

Senior Marketing Manager

> "Sometimes it's a little slow to load and it can get overwhelming with the amount of products we have in. But it's easy to remove..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022837)

LW

Lucky W.

Procurement and Project Manager

> "My favorite function is the Google chrome extension but also how we can tailor the order platform to our business structure. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6517737)

RH

Ralph H.

Operations Manager

> "The only issue I had once is that I ordered something through Amazon but was never ordered or cancelled without letting me know."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022762)

HM

Heidi M.

Director

> "I like my overall experience with Order.co, being able to order what I need when I need it with a click of a button."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023800)

LD

Lori D.

bookkeeper

> "Tracking items is also a little clumsy to get to."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022684)

CW

Clint W.

District Manager

> "I like the updated features and being able to approve orders directly from my email."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023145)

RM

Robert M.

NSOM

> "Some of the tracking didn't come in so that was an issue."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022678)

DR

David R.

Lab Manager

> "I like the way that the team is very friendly and helpful to resolve any errors and guide us through times when we need replacements of..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022729)

MM

Miranda M.

Studio Manager

> "It can be hard to navigate the website to find what I need quickly."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023890)

JP

Joshua P.

Inventory Specialist

> "I love that I can order for multiple locations at once with multiple products instead of one by one."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022677)

SL

Steven L.

Center Operations Supervisor

> "It doesn't always feel like I'm paying the lowest price for products especially if they are on Amazon."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022720)

MG

Michelle G.

Staff Accountant

> "What I like most about Order.co is how much it simplifies and centralizes our purchasing process."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022661)

KL

Karinda L.

General Manager

> "The abundance of the packaging materials is a waste."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024374)

MM

Mona M.

Store Manager

> "Delivery is reliable and the communication about my orders is clear and timely."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7124928)

EL

Eugene L.

Physical Therapist

> "some products not labelled well"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022885)

JK

Janeen K.

Physical Therapist

> "I really appreciate how easy and efficient Order Co is to use. Whenever I reach out to my company, they quickly add the link to Order..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022800)

JB

Jade B.

General Manager

> "Not very user friendly in adding products to the site."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023666)

EP

Evan P.

Operations Manager

> "My overall experience with Orderco. has been phenomenal. As management this tool is one of the most needed tools at my disposal and I..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022688)

DANI N.

Manager of Operations

> "It's not intuitive or easy."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6860420)

PG

Paul G.

general Manager

> "Overall, it’s been incredibly helpful in keeping our operations running smoothly and has made a noticeable difference in our day-to-day..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

SH

Staci H.

HR Director

> "It's really confusing to say place your order with Order."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6556228)

PG

Paul G.

general Manager

> "It has significantly improved the way we manage our supply ordering process."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

JC

Jared C.

Technical Process Manager

> "The platform feels dated."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7046102)

DW

Darius W.

Manager

> "Being able to order all the stores needs from one place is a huge plus."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022667)

JH

Jackie H.

Procurement Analyst

> "The search function made it very difficult for people to find items already in the catalog. When people are purchasing off the catalog,..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

AD

Aissata D.

Head of Finance and procurement

> "The solution has grown a lot and is offering more to our organization. When we were limited to our catalog in the past, the off catalog..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6532400)

SF

Stefanie F.

Buyer

> "The basic functions it is lacking as a supply chain software application are too numerous to count and the obvious automation and..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

AB

Amanda B.

Business Operations Manager

> "Helps streamline across teams, departments and companywide."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7030565)

SL

Steph L.

Manager

> "not much that can be improved."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6533033)

BD

Brian D.

Head of Finance

> "We're also able to add new locations/sub-accounts efficiently as our business scales."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022737)

BW

Bianca W.

Office Administrator

> "How difficult it is to add products - waiting hours for new products to upload to the catalog is frustrating How difficult it is to..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4633028)

MB

Monique B.

Regional Manager

> "Saving time, money, and improving our process management with these boundaries."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022861)

SF

Stefanie F.

Buyer

> "We purchased the favorite energy drinks of an employee as a reward and when the vendor was out of stock, Order.co substituted it for the..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

SL

Steven L.

Center Operations Supervisor

> "I also love the fact that if there are issues with the order customer service is easy to get a hold of and the issues are easily..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022720)

SF

Stefanie F.

Buyer

> "I hate that I don't have access to the purchasing documents and have to go through the support system to take care of things that I..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

MM

Miranda M.

Studio Manager

> "I like that it gives me a heads up when something may be out and then shows me another option."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023890)

MB

Margaret B.

Registered Dental Hygienist

> "Sometimes there are items available for what I need, but because I do not use the proper search terms or a different word for the item I..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4614894)

MP

Maxwell P.

Bookkeeper

> "Everything is so easy to find, and the hyperlinks bring up new pages fast as ever!"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7055519)

SF

Stefanie F.

Buyer

> "It feels like you have a purchasing team working for you, but they don't do things with the urgency or thoroughness you need so you are..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610425)

EW

Erin W.

Brand Manager

> "It keeps everything streamlined and ensures we’re sourcing from the right vendors."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

EC

Elaine C.

admin

> "linking of vendors has been slowsubstitutions are not the best product and are slow to get and may not be the right replacementorders in..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610350)

DK

Damian K.

Cost Optimization Manager

> "Order.co has made it exceptionally easy on our AP department to pay invoices."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022761)

CM

Cala M.

General Manager

> "This would be the one minor setback. If you were in a rush to get something shipped asap, it could cause an issue. If you are organized..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4610348)

NP

Nick P.

Operations Manager

> "The overall experience is great and has streamlined our procurement process to make it easy to use and source supplies and equipment..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022739)

SP

Sharon P.

Administrative Assistant - Operations

> "You cannot track an item even if it's unavailable. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4612011)

LH

Lauren H.

Senior Marketing Manager

> "I like the ease of using Order.co for multiple shipping locations and multiple cost locations."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022837)

KI

Kashana I.

General Manager

> "Sometimes things go out of stock and then your order gets cancelled"

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4627011)

EW

Erin W.

Brand Manager

> "Overall, it’s a dependable, easy-to-use system that helps our studios stay organized and efficient."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023476)

JH

Jackie H.

Procurement Analyst

> "The substitution preference "when savings is available" was not a very good option."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

SS

Stacey S.

DM

> "Great for the most part- easy to order, confirm orders, edit existing, and reject if needed."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023838)

VR

Verified Reviewer

Quality Manager

> "Linking vendor accounts can be difficult."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4663504)

RS

Rebecca S.

Field Operations Manager

> "Ordering for our lab has been exceptionally better with the use of this platform."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022740)

VR

Verified Reviewer

Director

> "The company changed its name and talking about purchases is really confusing with the name "Order"."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4663271)

KR

Kirsten R.

Studio Manager

> "I appreciate that it recommends a different item if it is low in stock or previously backordered."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7023891)

JS

Jesenia S.

General Manager

> "Order delivery is not as accurate as it could be."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4664194)

KL

Karinda L.

General Manager

> "The service is professional, the customer services is always available, the products get updated regularly."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7024374)

JB

Jayce B.

Inventory Coordinator

> "Order minimums are not in the order page so we often have to go back and forth to get to the order minimum due to unavailable product."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3179990)

PG

Paul G.

general Manager

> "Communication with vendors is smoother, and the approval process is much faster."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___7022960)

JH

Jackie H.

Procurement Analyst

> "However, this report did not include units in the analysis."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___4643994)

AD

Aissata D.

Head of Finance and procurement

> "The convenience : we have many people in our organization ordering various supplies to various location."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6532400)

LP

Lauren P.

Staff Accountant

> "There are some reporting & visibility issues I've come across having all of our invoices for seven entities under one log in. "

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3182487)

SH

Staci H.

HR Director

> "I really like that our employees can shop for supplies in one place... having all the vendors set-up in the background."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___6556228)

KY

Kylie Y.

General Manager

> "This means that we usually cannot purchase other like-items, but are restricted to the selection of our organization instead of price..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3091932)

MC

Michelle C.

Assistant Manager

> "I like that I do not have to go to multiple sites and platforms for every single item we need for supplies etc. And instead of multiple..."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___5099545)

SS

Siena S.

Administrative Assistant

> "On top of that, it will cause inventory issues because my records will show I should have \_\_\_ amount of an item when I don't."

[See full review](https://www.capterra.com/p/161813/Order-Software/#Capterra___3183792)

[View Reviews](https://www.capterra.com/p/161813/Order-Software/reviews/)

VR

Verified Reviewer

Sales Coordinator

> "Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7062823)

AK

Ashkan K.

Senior associate

> "The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531)

Gabriel S.

Director of Digital and Social Media Strategy

> "It's a scalable yet enterprise-level platform tool for tracking customers throughout their journey, increasing data on them, segmenting..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6858924)

AF

Adashia F.

Academic Success Coach

> "WEBSITE CREATION - not used on my end, controlled by company"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7089115)

Jackie S.

Self employed

> "I also value how the platform offers comprehensive insights into customer behaviors, sales patterns, inventory, and much more. Whether..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7016463)

ES

Elias S.

Marketing Coordinator

> "The learning curve is steep, and customization often requires costly developer support instead of quick adjustments."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7005110)

Jeff T.

AE

> "Powerful scalability, deep customization and easy Salesforce integration made it ideal for handling complex commerce needs at scale."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7091785)

GN

George N.

Mortgage and Real Estate Broker

> "alot of the predictive dialers ive been using does NOT integrate with Salesforce"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7034205)

JM

Jesse M.

E-commerce Manager

> "The flexibility to customise storefronts and manage complex product catalogues is a real strength."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7129004)

FS

Farid S.

Senior associate

> "The platform's monolithic structure can lead to performance issues, limited flexibility, and challenges in implementing omnichannel..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6675935)

OK

Omar K.

Sales manager

> "Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6623166)

BK

Brianna K.

Marketing Director

> "I've had good experience with Salesforce customer support before, but every new experience seems to be worse and worse."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224)

RO

Rodrigo O.

Vendedor

> "I used the tool when I worked as a salesperson, the tool contributed a lot to visualizing work history, organizing routines, itineraries..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6688030)

BK

Brianna K.

Marketing Director

> "On top of that, this platform is hard to learn and has quite the learning curve."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7029224)

VR

Verified Reviewer

Owner

> "Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216)

SS

Sahil S.

Graduate Assistant

> "Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624)

JL

Joseph L.

Account Executive

> "The different ways Salesforce CC allows us to see data is extremely useful to our professionals so they can get a better control over..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6697344)

SN

Sachin N.

Data Engineer

> "Additionally, the cost can be a bit high for smaller businesses."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6646484)

VR

Verified Reviewer

Senior Software Developer

> "Experience with Salesforce Commerce Cloud has been positive, offering a unified platform for managing e-commerce operations across..."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216)

IB

Ibrahima B.

Bah

> "The monthly cost is not affordable for small businesses."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6714011)

VR

Verified Reviewer

Asst. Dir. LAG

> "I liked how easy it is to pull reports and to manipulate them to fit your needs."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___7130006)

AM

Andi M.

Recuriter

> "It's a bit clunky to use and the terminology is not always commonsense."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6679040)

SS

Sahil S.

Graduate Assistant

> "Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6668624)

JB

Jeffrey B.

Store owner

> "Not much to dislike except the cost kinda."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6627227)

AK

Ashkan K.

Senior associate

> "Its scalability and built-in AI features, like product recommendations, help optimize conversions."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6543531)

VR

Verified Reviewer

Senior Software Developer

> "Cost is quite expensive"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6710216)

AC

Arnel C.

Team Manager

> "it provides me with the tools i need to successful and gives me options to customize my view"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6495627)

SM

Swetha M.

Senior engineer

> "It's not completely cloud based and don't have the ability to build custom API."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4263688)

KB

Kelly B.

Owner

> "We were able to utilize sales resources in one place and the reports were amazing."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6814061)

AL

Amber L.

Real Estate Agent

> "Sometimes you need to manually enter data that you probably will not need and it can be very time consuming."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3532923)

VR

Verified Reviewer

Owner

> "Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6662216)

JB

Jonas B.

CEO

> "difficulties in customizing certain features due to technical limitations or additional costs"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___4632009)

ET

Emilee T.

Administrative Assistant

> "It improved order management (visibility, tracking, etc.) across the team."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6799376)

MT

Muzamil T.

Sales and Marketing Specialist

> "It is slower than competitors"

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___3714759)

ALLY M.

Depot Executive

> "The system provided real-time data insights, making it easier to make informed business decisions."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#Capterra___6699542)

SG

Sachin G.

Customer Service Representative

> "Also, there are some compatibility issues with iOS devices."

[See full review](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#SoftwareAdvice___3050081)

[View Reviews](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

## User interface

4.52 (172)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)

4.55 (100)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Order.co

19/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/161813/Order-Software/#features)

Salesforce Commerce Cloud

Top features

27/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/#features)

### Recognition

Order.co is recognized as a top-rated tool in 4 Capterra Shortlist reports

Salesforce Commerce Cloud is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Order.co

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Commerce Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Order.co

-   By Order.co
-   Located in United States
-   Founded in 2014

Salesforce Commerce Cloud

-   By Salesforce
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.52 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

vs

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,116)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

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Price

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4.3

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4.1

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/123794-161813/Fishbowl-vs-Order-Software)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

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Contact vendor for pricing

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$29/month

4.7

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/83891-180822/Shopify-vs-Salesforce-Commerce-Cloud)

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.52 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-161813/NetSuite-vs-Order-Software)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/180822-225601/Salesforce-Commerce-Cloud-vs-WooCommerce)

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.52 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.3

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-161813/Odoo-vs-Order-Software)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

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Contact vendor for pricing

Price

$17/month

4.7

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169007-180822/Wix-vs-Salesforce-Commerce-Cloud)

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.52 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

vs

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Contact vendor for pricing

Price

$349/month

4.3

Features

4.2

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/133038-161813/Cin7-Core-vs-Order-Software)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Contact vendor for pricing

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Contact vendor for pricing

4.7

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-180822/NetSuite-vs-Salesforce-Commerce-Cloud)

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.52 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

Contact vendor for pricing

Price

$2210/year

4.3

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/161813-174984/Order-Software-vs-QuickBooks-Enterprise)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/)

Contact vendor for pricing

Price

$349/month

4.7

Features

4.2

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/133038-180822/Cin7-Core-vs-Salesforce-Commerce-Cloud)

[Order.co](https://www.capterra.com/p/161813/Order-Software/)[4.52 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

vs

[Unicommerce](https://www.capterra.com/p/136123/Unicommerce/)[4.31 (113)](https://www.capterra.com/p/136123/Unicommerce/reviews/)

Contact vendor for pricing

Price

$100/month

4.3

Features

4.5

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/136123-161813/Unicommerce-vs-Order-Software)

[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[4.55 (100)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.7

Features

4.2

4.5

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-180822/Odoo-vs-Salesforce-Commerce-Cloud)