# Compare ELMO Software vs isolved 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ELMO Software and isolved based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/161821-164417/ELMO-Software-vs-iSolved

---

# ELMO Software vs isolved Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ELMO Softwareisolved2/4 selected

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

[## ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [248 reviews](#user-reviews)

Positive

230

Neutral

11

Negative

7

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [646 reviews](#user-reviews)

Positive

487

Neutral

68

Negative

91

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of reviewers  
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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 28,460 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

\--

Tax Compliance

4.6

W-2 Preparation

NA

Tax Calculation

NA

72%Fit

Missing features

Feature ratings

Payroll Management

4.4

Direct Deposit

4.6

Tax Compliance

4.4

W-2 Preparation

4.6

Tax Calculation

NA

User satisfaction

User satisfaction

4.5

User reviews[248](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.3

User satisfaction

3.9

User reviews[646](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HR and finance professionals, business owners and C-suite executives who are looking to automate and streamline their operations through powerful technology, automation, data and analytics.

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

## User reviews

Pros & cons

HC

Heather C.

Learning and Capability Manager

> "We use learning, performance and survey modules to provide a seamless experience for our people that supports their..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6827801)

CS

Chris S.

People and Culture Coordinator

> "The modules often don't mesh well with each other, there's no app and the system feels outdated and information is kept in..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6769004)

HC

Heather C.

Learning and Capability Manager

> "The advice, expertise and on-going support since then has been amazing and we have developed a wonderful partnership with..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6827801)

HB

Helena B.

P&C Manager

> "The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4846749)

AM

Azzaya M.

HR Officer

> "We keep extending through other HR functions, and we are now in discussion of having ELMO analytics, reward, and..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6807114)

RN

Richard N.

CEO

> "Outdated, clunky and buggy software - parts of it even rely on Flash, which hasn't been supported on Apple products since..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064)

TD

Troy D.

Learning and Development

> "Overall it fills most of our requirements"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6776479)

AW

Andrew W.

Administration Assistant

> "Felt like a test dummy for Xero integration, with nobody really knowing how to fix the issue and is still unresolved 3..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6023804)

CD

Caterina D.

Payroll Coordinator

> "We are still very early days so have a lot to learn but it has been a fun experience learning along the way"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6754843)

RN

Richard N.

CEO

> "Highly deceptive sales process - they won't let you preview the product or test it in any way before signing up."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064)

AB

Andrey B.

Data architect

> "Additionally, ELMO's commitment to integrating with existing systems makes implementation smooth and hassle-free."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4859716)

TP

Tony P.

Security Officer

> "This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult,..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4326684)

EW

Ella W.

Cleaner

> "The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4443898)

RH

Rhiannan H.

Lecturer

> "The only thing I dislike is the inability to jump straight to the assessment if I have a strong awareness of the module,..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3927265)

KC

Kyan C.

Mobility HelpDesk

> "The easiness of the payroll and timesheet system makes it very easy for our employees to navigate and access their payrolls..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4257449)

RN

Richard N.

CEO

> "Completely non existent customer support"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064)

CD

Caterina D.

Payroll Coordinator

> "Overall the support has been good in our journey."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6754843)

RN

Richard N.

CEO

> "salesperson promised us features that don't exists"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064)

Alan B.

Human Resources Generalist

> "The dashboard is also quite helpful for data retrieval."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___5039623)

EW

Ella W.

Cleaner

> "In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4443898)

Alan B.

Human Resources Generalist

> "Throughout both the pre- and post-implementation phases, I received assistance that was competent, fast, and effective."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___5039623)

AM

Al M.

Software Engineer

> "After writing quarterly goals, it was confusing for the user what is the next step and which button should be clicked."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4378034)

VR

Verified Reviewer

Board Advance Partner

> "Now, I know exactly where to go in ESS, how to request information or support and have more clarity around my performance..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3961223)

JS

Jen S.

HR LD Manager

> "Mobile has no working flash, plain text only so user experience not engaging"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3846212)

SE

Seraphim E.

Security Control Room Operator

> "Great ways of learning and understanding a way that is descriptive with interactive screens and texts that follows with..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3940166)

SS

Saru S.

Andrologist

> "Some of the task did not show the correct answer and we didn't know what is the right answer."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3925565)

RE

Rita E.

Digital Health Officer

> "The modules are interactive and scenarios depict real life working situations that help retain knowledge."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3960404)

CS

Caroline S.

Head of People and Culture

> "After many conversations with our account manager there has been no definitive timeframe to rectify this huge problem."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4714149)

TP

Tony P.

Security Officer

> "The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4326684)

RDP

Rajni Devi P.

Admin

> "At times the system would freeze and had to restart the test from beginning"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3979483)

JC

Johan C.

Psychologist

> "Very easy to navigate between menu's, very clear from the outset what needs to be done, what is finished and when next task..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3925029)

HH

Hasini H.

Software Engineer

> "Sometimes, it takes a while to load some pages."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3934884)

CG

Celine G.

Registered Nurse

> "easy learning and keeping the the record of my health learning"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4840051)

HM

Holly M.

Research Enabler

> "The company tree area was a bit harder to navigate"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4386450)

VR

Verified Reviewer

Chef Apprentice

> "I liked that its easily accessible even on mobile phone screen, very convenient and not difficult to read on smaller screen."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4448429)

MP

Mac P.

FBO Attendant

> "When left idle for a while (i.e. go to do work and come back) the page usually stopped responding and does not register..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3506920)

AJ

Andrew J.

Care coordinator

> "being able to share recognition with peers and for the company to see it also is great."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017748)

AJ

Andrew J.

Care coordinator

> "just sometimes a little annoying to go through different pages to find out?"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017748)

SS

Sarah S.

Assistant Director of Nursing

> "Layout and content of E-Learning packages are clear and visually friendly."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4586942)

LT

Louella T.

Service Delivery Officer

> "I don't think I have been using the softward long enough to give a true indication of what I liked least. "

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4656334)

NA

Nadeem A.

Senior Projects Lead

> "I find Elmo to be a very easy to use and helpful Learning Management Software, which keeps track of my trainings and..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017765)

WS

Washeem S.

Business Analyst

> "At this moment I do not have any suggestions to improve this software service."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917192)

DC

Darren C.

Lender

> "The interactive nature of the system together with the ability for staff to build credits and cash backs is a fantastic..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3263045)

DH

Daniel H.

Tradesperson

> "I couldn't find any features that need improvement."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4325373)

VR

Verified Reviewer

Event Assistant

> "The icons for each heading is very helpful as well."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4752863)

HS

Helen S.

National HR Manager

> "If an employee has not completed all their documentation we would like an automatic alert."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2988014)

DN

David N.

Service Delivery Manager

> "Good to the user, would be great if they can look at the Mobile apps side as well"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917369)

AL

Ashley L.

Security Officer

> "Auto generated emails claiming that courses that are actually not yet due, are in need of urgent attention."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3004245)

MS

Muhamad S.

Refugee Health Nurse

> "Great software and complete intergration of th HR and Payroll"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4459087)

MB

Miriam B.

Accounts Assistant

> "Sometimes the site will power down or a link won't work etc."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3508426)

BD

Biplab D.

IT Infrastructure Operation Lead

> "Ease of use for myself and the team; it integrates well with SSO and makes our lives easier."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4257513)

LU

Lourdes U.

R&D technologist

> "Something a little bit confusing sometimes is the days when you request leave but just for a few hours instead of the..."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2986302)

RS

Rodney S.

Operations supervisor

> "Very good experience with this software for performance reviews and training programs"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3934054)

RF

Russell F.

Community and Immunisation Nurse

> "Occasionally a training package is dated and/or less relevant"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2988250)

CF

Clinton F.

Digital Health Advisor

> "Clean layout within the software is helpful."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3971130)

VR

Verified Reviewer

Administration Assistant

> "They don't seem to understand the needs of the client/customer when working with them to come up with solutions."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3227319)

AK

Anu K.

IT Procurement

> "Great to monitor processes and progress."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3916317)

HK

Hannah K.

EN

> "A few bugs sometimes that makes it run slow."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3513568)

WS

Washeem S.

Business Analyst

> "Overall well developed and makes it easier for people to accomplish certain tasks easily."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917192)

NK

Natalie K.

Complaints Officer

> "There is nothing that Elmo can improve with current business requirements"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2982342)

PS

Pratik S.

RIsk and Audit Manager

> "It is easy to navigate the learning modules, assign and track completion"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3916093)

CG

Claude G.

Partner

> "Implementation has been poor experience, but once live employees respond well."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2987954)

AT

Anthony T.

Bid Manager

> "Integrates well with our existing systems and is transparent and incredibly easy to use."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4310804)

BG

Ben G.

HR Administrator

> "one issue was with external training as this was very limited for what we need it for."

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2267207)

JD

Jurgens D.

Supervisor

> "Great-used ELMO training for my SERT 4 TAC a few years ago"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3960609)

BG

Ben G.

HR Administrator

> "There are heaps of comments about this in the help centre but we haven't seen any improvements yet"

[See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2267207)

[View Reviews](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

JN

Jhavi N.

Payroll Specialist

> "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

AR

Anahi R.

HR and Payroll Coordinator

> "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

BW

Brian W.

Human Resources Manager

> "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

LS

Luz S.

HR Director

> "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

JN

Jhavi N.

Payroll Specialist

> "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

KB

Karissa B.

Product Solutions Specialist

> "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

MB

Matt B.

Manager

> "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

JG

Jordana G.

Owner

> "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

Tiffany G.

Tax Analyst

> "I handle all taxes for our organization so the tax engine is the most important part for me."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6330487)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

JS

Jason S.

Chief

> "Minor lagging and some delay in back logging."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6353198)

MJ

Marietta J.

Implementation manager

> "Overall, this is an excellent product that can be tailored to meet your organization's specific requirements."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6842726)

EF

Esmeralda F.

Accounts Payable and Payroll Administrator

> "Administrators cannot upload a profile photo."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

EK

Emmanuel K.

Sr. Business Administrator

> "It's not as user friendly as it can be."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122)

BW

Brian W.

Human Resources Manager

> "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

AG

Amy G.

admin

> "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624)

Dara G.

Owner

> "The customer service reps were mostly pleasant."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

JN

Jhavi N.

Payroll Specialist

> "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

EP

Emily P.

Assistant Controller

> "It was perfect for our company and our time keeping needs on our construction sites."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

MC

Mike C.

Director of Human Resources

> "The platform is useful, the training for new platforms has been effective."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855910)

AR

Anahi R.

HR and Payroll Coordinator

> "The only issue I've had with iSolved is the login link."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

NM

Nicole M.

HR Benefits Specialist

> "I love that their customer service teams are very quick to help when we run into any issues."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

SO

Selva O.

Payroll Coordinator

> "They have too many updates, which cause a lot of errors and angry clients!"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6420946)

AB

Aaron B.

CEO

> "It is an affordable solution that has many features and customizable options. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

Ashlee B.

Senior Customer Support Specialist

> "The only real downside is that the sheer number of features can be overwhelming."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

## User interface

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)

4.48 (248)

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (646)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

ELMO Software

Top features

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/161821/ELMO-Software/#features)

isolved

31/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

### Recognition

ELMO Software is recognized as a top-rated tool in 1 Capterra Shortlist reports

isolved is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

ELMO Software

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ELMO Software

-   By ELMO Software
-   Located in Australia
-   Founded in 2002

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

## Popular Comparisons

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-161821/WebPay-vs-ELMO-Software)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,275)](https://www.capterra.com/p/205015/Deel/reviews/)

Contact vendor for pricing

Price

$5/month

3.9

Features

4.8

3.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/164417-205015/iSolved-vs-Deel)

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

4.4

Features

4.8

4.5

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/161821-172127/ELMO-Software-vs-Rippling)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/)

Contact vendor for pricing

Price

$8/month

3.9

Features

4.8

3.9

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling)

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

vs

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,427)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Contact vendor for pricing

Price

$10/month

4.4

Features

4.4

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-161821/BambooHR-vs-ELMO-Software)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved)

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-161821/Connecteam-vs-ELMO-Software)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,205)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved)

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-161821/Paycor-Perform-vs-ELMO-Software)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.57 (1,408)](https://www.capterra.com/p/185859/RUN/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN)

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-161821/Paycom-vs-ELMO-Software)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.2

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)