# Compare ELMO Software vs ADP Comprehensive Services 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ELMO Software and ADP Comprehensive Services based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/161821-175840/ELMO-Software-vs-ADP-Comprehensive-Services --- # ELMO Software vs ADP Comprehensive Services Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ELMO SoftwareADP Comprehensive Services2/4 selected [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) [## ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [248 reviews](#user-reviews) Positive 230 Neutral 11 Negative 7 [## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [266 reviews](#user-reviews) Positive 224 Neutral 29 Negative 13 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 19,525 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.4 HR Management 4.5 Time & Attendance 4.5 Employee Management 4.5 77%Fit Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.1 Time & Attendance 4.1 Employee Management 4.0 User satisfaction User satisfaction 4.5 User reviews[248](https://www.capterra.com/p/161821/ELMO-Software/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.3 User satisfaction 4.3 User reviews[266](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 3.9 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for HR and finance professionals, business owners and C-suite executives who are looking to automate and streamline their operations through powerful technology, automation, data and analytics. Best for Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution. ## User reviews Pros & cons HC Heather C. Learning and Capability Manager > "We use learning, performance and survey modules to provide a seamless experience for our people that supports their..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6827801) CS Chris S. People and Culture Coordinator > "The modules often don't mesh well with each other, there's no app and the system feels outdated and information is kept in..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6769004) AM Azzaya M. HR Officer > "We keep extending through other HR functions, and we are now in discussion of having ELMO analytics, reward, and..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6807114) RN Richard N. CEO > "Outdated, clunky and buggy software - parts of it even rely on Flash, which hasn't been supported on Apple products since..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064) HC Heather C. Learning and Capability Manager > "The advice, expertise and on-going support since then has been amazing and we have developed a wonderful partnership with..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6827801) HB Helena B. P&C Manager > "The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4846749) TD Troy D. Learning and Development > "Overall it fills most of our requirements" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6776479) AW Andrew W. Administration Assistant > "Felt like a test dummy for Xero integration, with nobody really knowing how to fix the issue and is still unresolved 3..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6023804) CD Caterina D. Payroll Coordinator > "We are still very early days so have a lot to learn but it has been a fun experience learning along the way" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6754843) RN Richard N. CEO > "Highly deceptive sales process - they won't let you preview the product or test it in any way before signing up." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064) EW Ella W. Cleaner > "The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4443898) TP Tony P. Security Officer > "This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult,..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4326684) KC Kyan C. Mobility HelpDesk > "The easiness of the payroll and timesheet system makes it very easy for our employees to navigate and access their payrolls..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4257449) RH Rhiannan H. Lecturer > "The only thing I dislike is the inability to jump straight to the assessment if I have a strong awareness of the module,..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3927265) CD Caterina D. Payroll Coordinator > "Overall the support has been good in our journey." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6754843) RN Richard N. CEO > "Completely non existent customer support" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064) Alan B. Human Resources Generalist > "The dashboard is also quite helpful for data retrieval." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___5039623) RN Richard N. CEO > "salesperson promised us features that don't exists" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___6093064) Alan B. Human Resources Generalist > "Throughout both the pre- and post-implementation phases, I received assistance that was competent, fast, and effective." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___5039623) EW Ella W. Cleaner > "In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4443898) VR Verified Reviewer Board Advance Partner > "Now, I know exactly where to go in ESS, how to request information or support and have more clarity around my performance..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3961223) AM Al M. Software Engineer > "After writing quarterly goals, it was confusing for the user what is the next step and which button should be clicked." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4378034) SE Seraphim E. Security Control Room Operator > "Great ways of learning and understanding a way that is descriptive with interactive screens and texts that follows with..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3940166) JS Jen S. HR LD Manager > "Mobile has no working flash, plain text only so user experience not engaging" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3846212) RE Rita E. Digital Health Officer > "The modules are interactive and scenarios depict real life working situations that help retain knowledge." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3960404) SS Saru S. Andrologist > "Some of the task did not show the correct answer and we didn't know what is the right answer." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3925565) TP Tony P. Security Officer > "The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4326684) CS Caroline S. Head of People and Culture > "After many conversations with our account manager there has been no definitive timeframe to rectify this huge problem." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4714149) JC Johan C. Psychologist > "Very easy to navigate between menu's, very clear from the outset what needs to be done, what is finished and when next task..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3925029) RDP Rajni Devi P. Admin > "At times the system would freeze and had to restart the test from beginning" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3979483) VR Verified Reviewer Chef Apprentice > "I liked that its easily accessible even on mobile phone screen, very convenient and not difficult to read on smaller screen." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4448429) HH Hasini H. Software Engineer > "Sometimes, it takes a while to load some pages." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3934884) AB Andrey B. Data architect > "Additionally, ELMO's commitment to integrating with existing systems makes implementation smooth and hassle-free." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4859716) HM Holly M. Research Enabler > "The company tree area was a bit harder to navigate" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4386450) AJ Andrew J. Care coordinator > "being able to share recognition with peers and for the company to see it also is great." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017748) MP Mac P. FBO Attendant > "When left idle for a while (i.e. go to do work and come back) the page usually stopped responding and does not register..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3506920) SS Sarah S. Assistant Director of Nursing > "Layout and content of E-Learning packages are clear and visually friendly." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4586942) AJ Andrew J. Care coordinator > "just sometimes a little annoying to go through different pages to find out?" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017748) NA Nadeem A. Senior Projects Lead > "I find Elmo to be a very easy to use and helpful Learning Management Software, which keeps track of my trainings and..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4017765) LT Louella T. Service Delivery Officer > "I don't think I have been using the softward long enough to give a true indication of what I liked least. " [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4656334) DC Darren C. Lender > "The interactive nature of the system together with the ability for staff to build credits and cash backs is a fantastic..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3263045) WS Washeem S. Business Analyst > "At this moment I do not have any suggestions to improve this software service." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917192) VR Verified Reviewer Event Assistant > "The icons for each heading is very helpful as well." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4752863) DH Daniel H. Tradesperson > "I couldn't find any features that need improvement." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4325373) DN David N. Service Delivery Manager > "Good to the user, would be great if they can look at the Mobile apps side as well" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917369) HS Helen S. National HR Manager > "If an employee has not completed all their documentation we would like an automatic alert." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2988014) MS Muhamad S. Refugee Health Nurse > "Great software and complete intergration of th HR and Payroll" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4459087) AL Ashley L. Security Officer > "Auto generated emails claiming that courses that are actually not yet due, are in need of urgent attention." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3004245) BD Biplab D. IT Infrastructure Operation Lead > "Ease of use for myself and the team; it integrates well with SSO and makes our lives easier." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4257513) MB Miriam B. Accounts Assistant > "Sometimes the site will power down or a link won't work etc." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3508426) RS Rodney S. Operations supervisor > "Very good experience with this software for performance reviews and training programs" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3934054) LU Lourdes U. R&D technologist > "Something a little bit confusing sometimes is the days when you request leave but just for a few hours instead of the..." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2986302) CF Clinton F. Digital Health Advisor > "Clean layout within the software is helpful." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3971130) RF Russell F. Community and Immunisation Nurse > "Occasionally a training package is dated and/or less relevant" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2988250) AK Anu K. IT Procurement > "Great to monitor processes and progress." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3916317) VR Verified Reviewer Administration Assistant > "They don't seem to understand the needs of the client/customer when working with them to come up with solutions." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3227319) WS Washeem S. Business Analyst > "Overall well developed and makes it easier for people to accomplish certain tasks easily." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3917192) HK Hannah K. EN > "A few bugs sometimes that makes it run slow." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3513568) PS Pratik S. RIsk and Audit Manager > "It is easy to navigate the learning modules, assign and track completion" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3916093) NK Natalie K. Complaints Officer > "There is nothing that Elmo can improve with current business requirements" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2982342) AT Anthony T. Bid Manager > "Integrates well with our existing systems and is transparent and incredibly easy to use." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4310804) CG Claude G. Partner > "Implementation has been poor experience, but once live employees respond well." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2987954) JD Jurgens D. Supervisor > "Great-used ELMO training for my SERT 4 TAC a few years ago" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___3960609) BG Ben G. HR Administrator > "one issue was with external training as this was very limited for what we need it for." [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2267207) CG Celine G. Registered Nurse > "easy learning and keeping the the record of my health learning" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___4840051) BG Ben G. HR Administrator > "There are heaps of comments about this in the help centre but we haven't seen any improvements yet" [See full review](https://www.capterra.com/p/161821/ELMO-Software/#Capterra___2267207) [View Reviews](https://www.capterra.com/p/161821/ELMO-Software/reviews/) TH Tracy H. HR Manager > "While there are areas of the platform that could be improved, having a single system to manage core HR and payroll functions has reduced administrative..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "There is no effective way to track employee interactions or maintain a comprehensive employee relations history within the system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "ADP Comprehensive Services has helped us centralize payroll, employee records, benefits administration, and timekeeping into a single system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) TH Tracy H. HR Manager > "The learning management options are limited and feel outdated compared to other platforms, and the chat support has not been particularly helpful in our..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) Mallory W. Human Resources Manager > "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541) KW Kristie W. Payroll Manager > "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running previews)..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) RK Ron K. HCM Consultant > "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) JD Julie D. Payroll Specialist > "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) RK Ron K. HCM Consultant > "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our team..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) BB Britta B. Director of Finance > "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues that..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) TH Tracy H. HR Manager > "The biggest benefit has been payroll processing—it's accurate, reliable, and gives us confidence that employees are paid correctly and on time." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7178761) LW Laura W. People Coordinator > "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) DG Denise G. HR and Payroll Manager > "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring regulatory..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860) VR Verified Reviewer HR Generalist > "Custom Reporting is difficult and you must create a ticket in order to receive customer service" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566) LW Laura W. People Coordinator > "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as well..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) VR Verified Reviewer People Operations Generalist > "Unfortunately, the issue with contacting them is a huge issue." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558) MH Mary H. HR Manager > "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) CE Courtney E. Director > "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848) RK Ron K. HCM Consultant > "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) TA Thomas A. CHRO > "Some of the custom reports are difficult to set up. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901) RK Ron K. HCM Consultant > "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and leave..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) AR Amelia R. HR Director > "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470) KW Kristie W. Payroll Manager > "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264) KJ Katie J. Human Resources Manager > "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase accordingly" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701) BB Britta B. Director of Finance > "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) ES Erin S. HR Generalist > "Performance area is least favorite- doesn't offer the level of customization I would prefer" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) MC Michelle C. Human Resource Manager > "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much less..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) PH Patricia H. HR Manager > "sometime the accents are a little difficult to understand, and wait time on the calls are long." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496) MC Michelle C. Human Resource Manager > "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133) JA Joseph A. Operations Accountant > "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734) NQ Nadia Q. Admin and Finance manager > "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) WK William K. Senior Payroll Manager > "Too many silos, especially when dealing with tax issues" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824) EW Emily W. HR Generalist > "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is your..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) CP Cherie P. Director of People Ops > "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need to be..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068) EB Eric B. Accountant > "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038) ES Erin S. HR Generalist > "Sometimes hard to get responsiveness on service tickets-" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835) BM Bridget M. Benefits Manager > "All of the core services are bundled together and this makes it more value for the money." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) HC Haydee C. HR Shared Service Center > "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821) RH Rebekah H. Compensation and Benefits Manager > "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242) NQ Nadia Q. Admin and Finance manager > "The agent are not good response, there its not personal service, multiple contacts" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) MH Mary H. HR Manager > "Expert support, streamlined payroll, employee self-service, benefits administration." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355) LB Lisa B. Payroll Manager > "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your setup..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) RT Randy T. CFO > "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few minutes to..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283) MW Meredith W. Director, Human Resources > "In many instances, I feel that the staff on my account are soldiers not partners." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) MW Meredith W. Director, Human Resources > "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287) IM Ilona M. Managing Director > "Organization of reports is a bit confusing." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879) JR Josette R. Sr. Payroll Specialist > "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934) AB Amy B. HR Manager > "Hard to reach customer support when needed" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096) CC Cory C. Sr Director of HR and Professional Development > "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401) PD Pascale D. Payroll Associate > "You have to click to expand each column, so visually it's not convenient as it used to be with Classic." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243) KC Kelsey C. Office Manager > "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319) JB Jacqueline B. Payroll Technician > "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information half..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653) RK Ron K. HCM Consultant > "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764) LY Lexi Y. HRIS Manager > "We have had negative experiences with other service teams, though." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681) SW Sara W. Sr. Payroll Specialist > "The system has amazing features and a great payroll system that is customizable." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097) BM Becky M. Director of Business Applications > "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447) BB Britta B. Director of Finance > "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304) DM Denisse M. HR Manager > "File feeds also take way too long to set up and fix if any issues arise." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488) LW Laura W. People Coordinator > "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise it..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358) EW Emily W. HR Generalist > "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336) AL Angela L. VP > "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140) AH Allison H. Corporate Accountant > "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640) SB Sydney B. People Operations Lead > "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129) BJH Bobbi Jo H. Director of People and Culture > "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491) JD Julie D. Payroll Specialist > "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405) EC Erika C. CFO > "Scheduling module is not up to my expectations, does not have the functionalities we need" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509) BM Bridget M. Benefits Manager > "The employee management is better as well." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579) LB Lisa B. Payroll Manager > "The customer service in the aspect of not being able to reach your team directly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644) NQ Nadia Q. Admin and Finance manager > "I like the friendly platoform but need more tutorials videos for users" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673) PC Paula C. HR Generalist > "I can not think of any down side to the service." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) HH Hector H. Payroll > "How ADP keeps updating to give the customer easy and better access to ADP" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275) PN Phuong N. Payroll Manager > "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify and..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936) JM Jose M. Finance HR Director > "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171) MJ Melissa J. HR Sr Manager, Benefits, Performance Management & Compensation > "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting, etc.)..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047) PC Paula C. HR Generalist > "It makes it easy for employees that have questions to reach out and get precise answers quickly. " [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305) SL Shoua L. HR Assistant > "I did not like that this software could not allow multiple tabs, which meant if you were in the middle of doing something but had to check on something..." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4563347) CC Cheena C. Director, Compensation and Benefits > "Having a dedicated team makes a difference to me versus calling an 800 number." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301) ST Shannon T. Sr. HR Generalist > "That fact that it is not very customizable to some of our needs." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6007011) SC Susan C. Chief People Officer > "You clearly focus on the quality of your hire, to ensure that our support is top notch." [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748688) LH Lauren H. Membership coordinator > "A lot of bug problems and refreshing needed to use the app" [See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135) [View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) ## User interface [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/) 4.48 (248) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) 4.29 (266) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important ELMO Software Top features 35/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/161821/ELMO-Software/#features) ADP Comprehensive Services 33/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features) ### Recognition ELMO Software is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to ADP Comprehensive Services ### Deployment & support ELMO Software Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ADP Comprehensive Services Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ELMO Software - By ELMO Software - Located in Australia - Founded in 2002 ADP Comprehensive Services - By ADP - Located in United States - Founded in 1942 ## Popular Comparisons [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-161821/WebPay-vs-ELMO-Software) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 4.2 Features 4.8 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/175840-205015/ADP-Comprehensive-Services-vs-Deel) [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/161821-172127/ELMO-Software-vs-Rippling) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.2 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/172127-175840/Rippling-vs-ADP-Comprehensive-Services) [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.4 Features 4.4 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-161821/BambooHR-vs-ELMO-Software) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[4.58 (1,456)](https://www.capterra.com/p/185859/RUN/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/175840-185859/ADP-Comprehensive-Services-vs-RUN) [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-161821/Connecteam-vs-ELMO-Software) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,228)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-175840/WorkforceNow-vs-ADP-Comprehensive-Services) [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-161821/Paycom-vs-ELMO-Software) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.33 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-175840/WebPay-vs-ADP-Comprehensive-Services) [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[4.48 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,065)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-161821/Paycor-Perform-vs-ELMO-Software) [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (266)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/) vs [Gusto](https://www.capterra.com/p/131882/Gusto/)[4.61 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/) Contact vendor for pricing Price $49/month 4.2 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131882-175840/Gusto-vs-ADP-Comprehensive-Services)