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Designed for businesses in real estate, technology, education, and other industries, Ironclad is a cloud-based contract management tool that helps design, deploy and collaborate on contracts.
Document management platform that caters to businesses in automotive, financial, manufacturing, healthcare, distribution and transportation, among other sectors.
The ability to securely have legal processes in place for contracts and documentation. Customer support has been extremely helpful with resolving issue and concerns.
Ironclad can be frustrating to navigate and some features aren't intuitive.
Overall I have nothing but good things to say about Ironclad. Each Ironclad representative I have had the pleasure to speak with has been polite, helpful and professional.
Getting workflows set up to cover possible permutations and outliers was 2 months-long, aggravating experience.
Great customer service, willingness to respond to questions/feature requests, good understanding of the legal contracting process.
Initial problems with the recipient receiving new version by a confirmed email, but not actually getting the document.
The report system adds a true value in helping the firms/company to increase efficiency. It minimizes effort in versioning up and having a comment section is great in keeping all the notes.
This is one issue I've run into. Additionally, it is possible for the software to take a long time to load, which can be annoying and reduce efficiency.
From implementation to completion, it was apparent that our satisfaction was Square 9's top priority. I'm happy to report that they earned us as a satisfied customer.
Reduction of physically stored paperwork as well as a reduction in lost paperwork.
I like that Square 9 can not only store our documents and separate them into convenient archive folders, but we also appreciate that it handles all of our approval workflow processes.
Training can be outdated and sometimes answers can be flat out wrong on quizzes.
Ease of use, reliability. I like how easy it is to search for documents and to export files.
The one drawback to Square 9 is the delay in downloading. It seems to lag a bit at times.
Super happy with our implementation so far. We're just getting into things now.
Not easy to set up user's permissions, problems installing Extensions for some users.
Prioritize real-user-identified key features according to your needs to find your best fit.
Ironclad
Top FeaturesSquare 9
Square 9
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