# Compare Square 9 vs Microsoft 365 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Square 9 and Microsoft 365 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/161845-227157/Square-9-vs-Microsoft-365

---

# Square 9 vs Microsoft 365 Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Square 9Microsoft 3652/4 selected

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

[## Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [141 reviews](#user-reviews)

Positive

132

Neutral

6

Negative

3

[## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [14,077 reviews](#user-reviews)

Positive

13,419

Neutral

528

Negative

130

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 28,777 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Mobile Access

5.0

Email Management

\--

83%Fit

High performer

Feature ratings

Document Editing

4.6

Secure Data Storage

4.6

Document Storage

4.6

Mobile Access

4.5

Email Management

4.6

User satisfaction

User satisfaction

4.5

User reviews[141](https://www.capterra.com/p/161845/Square-9/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.4

User satisfaction

4.6

User reviews[14,077](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

With Square 9, your work flows freely across critical areas like AP, Order Processing, Customer and Vendor Onboarding, and Contracts Management. The result is faster decisions and fewer errors

Best for

Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations.

## User reviews

Pros & cons

GC

Greg C.

Vice-President of Finance and Administration

> "Its performance is solid, and since we primarily use it for the retrieval of finalized AP and AR documents, it has proven..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7075633)

KL

Karen L.

Accounts Payable - Agronomy

> "This can cause delays in the amount of time invoices reach their destination to be worked. But, overall, I don't have too..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702)

VR

Verified Reviewer

Administrative Clerk

> "I love Square 9 software as I can prepare all my documents without any issues. Plus if I am out of office I can still..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194)

MD

Meredith D.

Finance Specialist

> "The worst part of Square9 is that we are not completely reliant on it for our Accounts Payable processing, so when the..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934)

JT

Jeremy T.

Chief Financial Officer

> "Our experience with Square 9 has allowed paperless invoice storage with automated workflows customized to our company's..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837214)

RS

Rita S.

System Analyst

> "Too much time was spent covering low-level concepts such as X button being used to exit the screen."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462)

KL

Karen L.

Accounts Payable - Agronomy

> "I like Square 9 for the main purpose of getting the invoices entered and directed to the correct personal to work them, and..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702)

AjAM

Ar-jay Angelo M.

System Adminstrator

> "The user interface feels a bit outdated, and the initial configuration process can be time-consuming."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6808783)

JB

John B.

System Administrator

> "User and group management provides robust access control while remaining easy to configure."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7055242)

SB

Shawn B.

Mgr of Mfg Technology

> "There have been times the screen is unresponsive, but not clearly because the application has locked up either. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039)

NM

Nikki M.

Office Manager

> "It has been a useful tool for everyone in our office for filing, invoice processing, and research. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6869079)

CA

Chris A.

.NET Developer

> "Training can be outdated and sometimes answers can be flat out wrong on quizzes."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5073256)

MH

Matt H.

IT Manager

> "The setup costs and yearly maintenance is very reasonable expaecially compared to other products. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727)

SB

Shawn B.

Mgr of Mfg Technology

> "I have found the connection to the server to be very slow and unresponsive at times. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039)

TL

Trevis L.

Managed IT and Solutions Specialist

> "Square 9 is an remarkable document management solution that has significantly streamlined our customer's workflow and..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6370434)

GM

Gauravi M.

Learning Designer

> "Mobile features are less than what we get on laptop."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4965539)

CR

Candice R.

Member Service Representative

> "Overall, the program has allowed for us to efficiently improve our imaging/documentation routine to better assist the..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6610505)

MD

Meredith D.

Finance Specialist

> "Fixes for those urgent problems do not happen as quickly as we need them done."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934)

MH

Matt H.

IT Manager

> "Havent needed to contact support very much but when I do, they have resolved our issues quickly"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727)

JG

Janine G.

Director of HR

> "Most of the cons are related to how our IT department has implemented the solution. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4840974)

VR

Verified Reviewer

Systems Analyst

> "Currently, it fits our needs without breaking the bank, but it looks like there is a lot of untapped potential in the..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6313360)

KL

Kathie L.

Corp. Finance Mgr

> "Integration when purchasing a new scanner was not all that easy"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4928308)

KL

Karen L.

Accounts Payable - Agronomy

> "I also like the fact that it finds duplicate invoices so reducing accidental duplicate payments."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702)

TD

Tammi D.

Assistant to CFO

> "The time it takes to "pull" up the document is frustrating. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980346)

AF

Ashley F.

Administrative Assistant

> "Overall, Square 9 has been a welcome addition to our office, helping us organize large volumes of data which is easily..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6580430)

LR

Liliana R.

HR Support Specialist

> "Even though the product is easy to use, it's not fit for employee files."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128)

CM

Candace M.

Administrative Assistant

> "Its user-friendly interface, robust features, workflow automation, integration capabilities, and excellent customer support..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6294120)

LR

Liliana R.

HR Support Specialist

> "It does not provide like subfolders."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128)

GS

Gisele S.

Manager

> "The system is easy to use and access, and the AI feature is a plus."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7102240)

LR

Liliana R.

HR Support Specialist

> "The files themselves are not easy to manage or find the documents easily."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128)

VR

Verified Reviewer

Administrative Clerk

> "This software is great value for money and the customer support is excellent"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194)

Adrian A.

Dir of IT

> "Server sometimes crashes / administration"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980765)

MG

Melissa G.

Lead IT Support Specialist

> "I like that Square 9 can not only store our documents and separate them into convenient archive folders, but we also..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5036625)

KK

Kristen K.

Accounts Payable/ Business Analyst

> "It seems to lag a bit at times."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4936585)

TR

Tom R.

IT Director.

> "Creation if workflow automation makes us very productive."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837255)

CD

Caladonia D.

Office Manager

> "Honestly, it can be a bit intimidating. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5074418)

RS

Rita S.

System Analyst

> "It's very interactive and allows for the user to follow along with the tutorials"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462)

MD

Marsha D.

Office Manager/Bookkeeper

> "I do not like or use the QR code sheet, it is too time consuming and uses too much extra paper"

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4777841)

MJ

Melinda J.

Executive Coordinator

> "Square 9 allows us to easily access our accounts payable checks and accompanying invoices."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4863147)

TE

Timothy E.

CEO

> "No, I don't have any document management needs that the Square 9 products don't solve."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761085)

FA

Frank A.

IT Production Support Lead

> "They're a good team to work with."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7091398)

TJ

Tracey J.

Administrative

> "I really can't think of an issue that I dislike."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980601)

DS

Deneen S.

HR Manager

> "The Square 9 system itself is laid out efficiently and stays up to date/modern."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6593233)

KK

Kristin K.

Finance and Admin Assistant

> "Can't think of any issues. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4988838)

KP

Kim P.

Director of Communications

> "It also has allowed us to implement district-wide procedures across all of our buildings that we were not able to do so in..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980270)

JB

Jennifer B.

VP; Information Technology

> "There are some hurdles when it comes to JSON, etc. when you have not had experience with the language. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761528)

LSA

Liliana Sofia A.

GED

> "I can now negotiate, manage, and collaborate on contracts quickly and seamlessly, which has had a positive impact on my..."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4886789)

MM

Matthew M.

IT Manager

> "Things happen, stuff may not be configured correctly, etc."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4781550)

ST

Sarah T.

Accounts Payable

> "There are times that our IT department has to go in and fix some things but overall, it is good. "

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562245)

CB

Chris B.

IT

> "Cocky and conceded staff, poorly written code, support unable to provide help for the simplest things."

[See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___3167887)

[View Reviews](https://www.capterra.com/p/161845/Square-9/reviews/)

VR

Verified Reviewer

Lead Project Manager

> "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

JD

Joshua D.

IT Support Engineer

> "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554)

Sven S.

Director

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

JN

Jon N.

Technology Director

> "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses that are..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

VR

Verified Reviewer

Software Developer

> "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update real-time."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002)

VR

Verified Reviewer

Network Engineer

> "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not enough."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061)

Troy C.

Owner

> "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

CB

Christine B.

Marketing Manager

> "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

VR

Verified Reviewer

Owner

> "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060)

VR

Verified Reviewer

Leasing Consultant

> "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to other..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255)

Troy C.

Owner

> "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

FM

Flavio M.

Senior QA Analyst

> "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most of the..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667)

CQ

Connor Q.

IT Team Lead

> "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046)

TW

Tabatha W.

Nurse Supervisor

> "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333)

MW

Melinda W.

Owner

> "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate in real..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134)

Lauren F.

Legal Secretary

> "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283)

AG

Adrian G.

Building Operator

> "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076)

VR

Verified Reviewer

Lead Project Manager

> "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236)

MD

Maggie D.

Office Manager

> "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733)

Sven S.

Director

> "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

Troy C.

Owner

> "The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

MH

Moss H.

Graphic Designer

> "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920)

CG

Carly G.

Curriculum Designer and Trainer

> "Its free accounts or trial is very limited to show what M365 can do. But with a paid account, document management, file sharing, and just all the tools and applications available are..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7050996)

Fernando S.

IT Support, CRM architect

> "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265)

JN

Jon N.

Technology Director

> "It has an excellent suite of products that covers the majority of business needs all bundled into one price that is difficult to be for the amount of tools you get included."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280)

KM

Kaitlin M.

Freelance Content Strategist

> "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365, making using..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623)

ST

Shayne T.

Co owner

> "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685)

DN

David N.

IT Operations Manager

> "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

Troy C.

Owner

> "It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118)

EM

Edward M.

General Manager

> "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop installed..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233)

VR

Verified Reviewer

Project and IT Manager

> "I appreciate all the efforts Microsoft put into connecting tools with each other, and the way SharePoint serves as an overarching platform for file share and documentation."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

DN

David N.

IT Operations Manager

> "There are way too many "admin portals" to manage everything within the M365 organization."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000)

Abhishek R.

Project Analyst

> "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544)

Sven S.

Director

> "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

RE

Rizi E.

Technical Specialist

> "Its cloud-first approach and integration across tools make it ideal for modern work environments, though administrative complexity and cost can be challenging."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7055719)

AC

Andrew C.

Inspection and Training Manager

> "My only concern with this package is the ongoing cost, where most basic functions are available you have to some times pay a premium to access wider functions."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6851495)

OT

Oualid T.

Agent Commercial

> "I have found Excel and Word within Microsoft 365 to be working smoothly across many locations and permissions control in SharePoint helps me sleep when managing sensitive documents..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6815735)

LM

Lauren M.

Treatment coordinator

> "Additionally, occasional syncing delays or integration hiccups—especially between desktop and cloud versions—can disrupt workflow if not managed carefully."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6827071)

VR

Verified Reviewer

Project and IT Manager

> "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to provide..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840)

Nicholas D.

Project Manager

> "I don't love the browser-based version, as I prefer Desktop applications, as I find they are more feature rich."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7106304)

CB

Christine B.

Marketing Manager

> "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705)

SS

Sandeep S.

Principal

> "Sometimes I have turnover in my company and I have to delete and start employee email accounts. "

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129)

SB

Scott B.

Network Engineer

> "Great product for email hosting, document storge and sharing, Teams chatting, word processing, all Microsoft products"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6813144)

CY

Chun Y.

Office Manager

> "Frequent updates sometimes change layouts or behaviour, interrupting workflows."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7084730)

ZN

Zalman N.

Operations Manager at MCA Track and GoACH

> "The seamless integration between Outlook, Teams, SharePoint, and Excel makes internal communication and document sharing straightforward."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7057171)

Samantha E.

Agent

> "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982)

VP

Valentin P.

Administration Manager

> "We use it heavily for spreadsheets, document creation, email communication, and cloud storage."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109)

MF

Michal F.

Financial Advisor

> "If reference sheets are connected in several files and the main file is renamed or moved, the links can be broken."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6830665)

AC

Angel C.

QC

> "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I do not like the occasional glitches and bugs and the lag in performance sometimes. But for the most part, it is efficient."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7095882)

DS

Danielle S.

Owner

> "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

JR

Janessa R.

Product Marketing Manger

> "Copilot downloadable desktop application is glitchy, constantly needs to be refreshed or forces the PC to be rebooted."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842688)

Jeff R.

Project Manager

> "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

CC

Connor C.

Data Analyst

> "If you need to get into an account that is locked, they make it almost impossible to do so."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

JS

Juan S.

Senior Consultant

> "Email management is forward-looking, document workflows are automated, and file sharing through OneDrive and SharePoint keeps everyone in line."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6877116)

VR

Verified Reviewer

Teaching Assistant

> "It's also hard to find where keyboard shortcuts are, and I often need to search for it."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603)

AS

Abhi S.

Dispatcher

> "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673)

CM

Corey M.

Senior Systems Engineer

> "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753)

AT

Anna T.

Credentialing Specialist

> "I like the multiple programs it offers like Notes and Teams, to make sure we’re all in the same page and we can make sure everyone has the same information"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6843717)

NA

Nasywa A.

Student

> "The main drawback I’ve experienced is the subscription cost, which can be a burden for students if they don’t have access through their university."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6842912)

VR

Verified Reviewer

Territory Account Executive

> "Ms 365 has made our team more productive and efficient since we can all utilise the apps we need on our day to day basis in one platform."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7043702)

PW

Pamela W.

Community Programs Specialist

> "It updates the view and it can be confusing for me to navigate as I don't understand what all the options are or where the functions are of what I need."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6861334)

YK

Yurii K.

Technical Support Specialist

> "The biggest pro for me is ease of use - if you are a regular user that uses a Windows Home version or if you are an enterprise company with thousands of users, MS 365 is the best..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

CR

Catriona R.

Managing Director

> "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo effect..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558)

TW

Taylor W.

Human Resource Coordinator

> "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408)

VO

Vincent O.

Owner

> "I dislike the fact that it has morphed into a yearly subscription when ther are no significant improvements each year."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7055477)

VR

Verified Reviewer

Clinical Outcomes Analyst

> "Now, I work exclusively with data and the convenience of using Excel and Power Bi with Copilot are game changers."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7146539)

Michael O.

Actor

> "It doesn't play well with others - difficult to import info from non-Microsoft products."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7067956)

Samantha E.

Agent

> "The ability to integrate ezlynx and teams with all the access of 365 has made work easier and sharing and communication more streamlined"

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7037392)

VR

Verified Reviewer

VP of Finance and Operations

> "We switched to get away from managing individual Microsoft licenses, which had become a real headache."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7112149)

CC

Connor C.

Data Analyst

> "I like most products of Microsoft office, they give you good value for your money, but only if you dive deep to utilize all functions that come with the service."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703)

YK

Yurii K.

Technical Support Specialist

> "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242)

OR

Oliver R.

Senior Designer

> "Overall it’s an essential part of my day to day, with clients sharing word documents with content or PowerPoint presentations etc."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7076800)

JC

Joseph C.

Operations Manager

> "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it does..."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751)

Jeff R.

Project Manager

> "Overall, Microsoft 365 feels worth it if you want a reliable, feature-rich suite that covers most office and email needs in one subscription."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558)

VR

Verified Reviewer

HR Assistant

> "Syncing and live collaboration require an internet connection which can make it hard when you are on the go."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6873301)

DS

Danielle S.

Owner

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537)

JM

Jasmine M.

Operations Analyst

> "I dont like that in order to add a calendar invite, I have to open the invite as an email and then save it to add it to my calendar."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6413859)

Sven S.

Director

> "Microsoft 365 offers an excellent combination of familiar applications, strong collaboration features, and reliable cloud access."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323)

MS

Morgan S.

PTA

> "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost."

[See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613)

[View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

## User interface

[Square 9](https://www.capterra.com/p/161845/Square-9/)

4.50 (141)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

4.65 (14,077)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Square 9

Top features

44/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/161845/Square-9/#features)

Microsoft 365

24/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/227157/Microsoft-365/#features)

### Recognition

Square 9 is recognized as a top-rated tool in 3 Capterra Shortlist reports

Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Square 9

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Square 9

-   By Square 9 Softworks
-   Located in United States
-   Founded in 2001

Microsoft 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,491)](https://www.capterra.com/p/161425/Drive/reviews/)

$50/month

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$7/month

4.4

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-161845/Drive-vs-Square-9)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,942)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

$6/month

Price

$6/month

4.6

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$50/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161845-247901/Square-9-vs-Google-Workspace)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$50/month

Price

$1.99/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-161845/OneDrive-vs-Square-9)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,491)](https://www.capterra.com/p/161425/Drive/reviews/)

$6/month

Price

$7/month

4.6

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,825)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

$50/month

Price

$9.99/month

4.4

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161845-227146/Square-9-vs-Microsoft-Word)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,700)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$6/month

Price

$1.99/month

4.6

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,433)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$50/month

Price

$5/month

4.4

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-161845/SharePoint-vs-Square-9)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,433)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$6/month

Price

$5/month

4.6

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365)

[Square 9](https://www.capterra.com/p/161845/Square-9/)[4.50 (141)](https://www.capterra.com/p/161845/Square-9/reviews/)

vs

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/)

$50/month

Price

$15/month

4.4

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-161845/Docusign-vs-Square-9)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

vs

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,688)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$6/month

Price

$11.99/month

4.6

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)